Description of the services of the biggest onsite consulting firm of Salesforce experts in Eastern Canada and description of the application Sift from Keatext available on AppExchange.

1. 150 + 6 000 +200 +
Commercial Projects
DELIVERED
Salesforce Licenses
ASSIGNED
Enterprise Projects
DELIVERED
Your Commercial and ENTERPRISE
go to Partner

2. 30 Certifications
ENTIRE TEAM
LOCATED IN QUEBEC
Experts
30
THE LARGEST ONSITE TEAM
OF SALESFORCE EXPERTS
IN EASTERN CANADA
Ratio of Certified
Salesforce Experts

3. Complete Offering
Strategic
Consulting
Implementation Integration
Support &
Evolution
Development
Center
Appexchange Partners

4. AND MANY MORE …
CLIENTS
that TRUST us

5. An Order to Cash AppTheir Goal
Technologies Used Force.com and Salesforce1
ROI 6 Months
1 100 LicensesLicenses Assigned
Project delivered on time,
on budget & exceeding client’s expectations
TM

6. Publish your App on Appexchange
on

7. A powerful cloud-based analytics tool for all your unstructured Salesforce® data
Try for Free at
SIFTNLP.COM
Customer Feedback Analytics Made Easy
Introducing

8. Salesforce® + SIFT: Amplify value across the organization
Anticipate market risks
and opportunities
Enhance your
positioning, messaging
and stay one step ahead
of the competition
Identify issues that
matter the most to your
customers
Keep your customers
engaged and loyal
Executives Marketing Product Customer Service

9. TOPICS DETECTION
SIFT automatically infers from text what customers are
talking about
FILTERS & VISUALIZATIONS
Leverage existing metadata to narrow down your analysis
using charts and graphs
SENTIMENT ANALYSIS
Positive and negative expressions are identified in comments
and compiled
TRENDS
Information is tracked over time so you can identify
emerging topics
Analyze all of your customer feedback
Advanced algorithms analyze plain text data using machine learning and natural language processing

10. RELATED TOPICS
Discover and explore relationships between topics
COMMENTS ARE GROUPED BASED ON MEANING
Verbatim are grouped and organized according to the meaning
SIMILARITY BASED CLASSIFICATION
Information is organized by similar context
Drill-down into the details
Gain visibility into the trends, issues and reviews that impact your products and services

11. CUSTOMIZABLE REPORTS
All the analytical widgets created can be used in a
customizable and dynamic dashboard
COMMENT ON A REPORT
Take advantage of your colleagues’ particular expertise by
allowing them to interact dynamically with your report
SHARE PUBLICLY
Publish a read-only report and share insights beyond your team
INVITE VIEWERS
Invite your colleagues to consult and interact with your
reports
Share the result of your analysis
Dynamic reporting tools make sharing information and ideas with colleagues easier