Improving Catering Income in Museums - AIM Conference Presentation - Chris Brown - June 2015

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Turpin Smale Catering Consultants

Chris Brown, Turpin Smale Catering Consultants shows good (and bad) examples of cafe operations and how to improve catering income in museums and visitor attractions.

Improving Catering Income
Chris Brown
Turpin Smale Catering Consultants
Author, Great Cafes Blog
www.turpinsmale.co.uk

Improving Catering Income
• Good food and presentation
• Create ambiance
• Take advantage of footfall
• Attract new audience
• Make life easy

Good food and presentation

Create ambiance
• Design
• Signage
• Product

Take advantage of footfall
• Pop Up and Profit
• Differentiate yourself

Attract New Audience

Make life easy
• Contactless
• Codes (for wi-fi)
• Charging
• Find the customer

Improving Catering Income
Turpin Smale Catering Consultants
Great Cafes Blog
www.turpinsmale.co.uk

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Improving Catering Income in Museums - AIM Conference Presentation - Chris Brown - June 2015

1. Improving Catering Income Chris Brown Turpin Smale Catering Consultants Author, Great Cafes Blog www.turpinsmale.co.uk

2. Improving Catering Income • Good food and presentation • Create ambiance • Take advantage of footfall • Attract new audience • Make life easy

3. Good food and presentation

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42. Take advantage of footfall • Pop Up and Profit • Differentiate yourself

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69. Make life easy • Contactless • Codes (for wi-fi) • Charging • Find the customer

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82. Improving Catering Income Turpin Smale Catering Consultants Great Cafes Blog www.turpinsmale.co.uk