This document discusses implementing digital platforms in wealth management. It covers standardizing and personalizing advice, redefining the nature of advice through multi-channel delivery and new service models that upend current technology systems. It also discusses how millennials are hyper-connected, participate in social investing, and expect faster two-way communication through familiar channels. Finally, it outlines key success factors like investing in digital experience and infrastructure, as well as mindset changes, and case studies like Kotak Bank rebuilding their technology platforms to better serve clients in the digital age.

1. Implementing Digital Platform
In Wealth Management

2. Scope Of
Digital Wealth
Management
• Standardization and personalization of
advice
• Redefining the nature of advice
• Multi channel delivery
• New service model
• Upend their current technology
systems

3. Millennials
In The Digital Age
• Hyper connected
• Social investing
• Diversified investment markets
• Faster, detailed, two-way
information
• Familiarity of communication

4. Critical Role Of
A Wealth Manager
• Differentiators:
• Strong wealth planning tools
• Focus on behavior based segmentation
• Holistic and integrated approach to
planning
• Tracking and reporting against client
goals
• Use of multi channels
• Goal based performance measurement
• Improving service delivery
• Enablers:
• Effective use of technology
• Cross enterprise multi solution

5. Adapt Technology That Taps With Advanced API”s
• Using Rules engine in pre and post trade risk management;
• Compliance reporting and customer preference notifications & alerts
• Using Analytics for end user reporting
• 360 degree consolidated customer view of portfolio
• Omni-channel view / Multi channel customer on-boarding

6. Key Success
Factors
• Investment in digital
experience
• Mindset change in
• Investing in right
infrastructure

7. Adoption Of
Wealth
Management
• Ingrain digital throughout
client experience
• Xxxxxx
• Xxxxxxxx
• xxxxxxx

8. Timelines and Timeframes

9. What’s next in wealth
management
• Standardization and
Personalization
• Channel delivery
• Robo Advisory
• Cognitive analytics
• Rebuild technology platforms

10. Case study – Kotak Bank

11. www.milessoft.com
India
Miles Software Solutions Pvt. Ltd.
B - 801, Trade World, Kamala Mills,
Lower Parel (W),
Mumbai – 400013.
T: +91-22-66518400
UAE
Miles Software Solutions FZ-LLC
210, Level 2, The Loft Offices,
Building# 2, Entrance C,
Dubai Media City, Dubai,
T: +971 (4) 422 5817
Philippines
Miles Software Solutions Inc.
Penthouse Mavenue Building, 7844
Makati Avenue
Poblacion, Makati City 1210
T: +63 2 224 4393 (vOffice)
T: +63 2 543 1486
Partner Office – Europe
Funds-Axis Limited
31 Southampton Row,
London, WC1B 5HJ,
T: +44-7977-250034
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