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IMPLEMENTATION HANDBOOK
FOR SIMULATION AND ICT-BASED
LEARNING IN TRAINING AND
HEALTHCARE CENTRES
The SIMBASE committee                                                                This project has been financed with the support of the European Commission. This
                                                                                     publication is exclusively the responsibility of its authors and the Commission is not
Document authorised by:                                                              responsible for any use that is made of the content of the document.
THE MINISTRY FOR HEALTH AND SOCIAL WELFARE OF THE REGIONAL GOVERNMENT
OF ANDALUSIA                                                                         This work is licensed under Creative Commons Reconocimiento-NoComercial-
                                                                                     CompartirIgual 3.0. To see a copy of this license, follow this link http://creativecommons.
Written by:
                                                                                     org/licenses/by-nc-sa/3.0/es/
•	 Teresa Campos García.
•	 Yusnelkis Milanés Guisado                                                         Document Title 	           Implementation handbook for simulation and ICT-based
                                                                                                                learning in training and healthcare centres.
With the collaboration of:
•	 Armando Romanos Rodríguez                                                         Project Title 	            Promotion of ICTs for improving simulation-based learning in
•	 Carmen de Vicente Guilloto                                                                                   healthcare centres (SIMBASE)
•	 Almudena de la Serna Bazán.                                                       Deliverable	               D4.2 – Implementation handbook for simulation and ICT-based
•	 Mª Jesús Escribano Rivero                                                                                    learning in training and healthcare centres
Further collaboration:                                                               Grant agreement	           2010-4079 / 001-001
IAVANTE:                                                                             number
•	 Juan Chaves                                                                       Work package 	             WP 4 –Maximisation of impact and integration of ICT-based
•	 Javier Vásquez Granado                                                                                       Patient Simulation
•	 Iván Herrera Pérez
•	 David Riley                                                                       Confidentiality status	Public

Copyright:	  © 2013, Consejería de Salud y Bienestar Social y Consorcio de SIMBASE
Edited by: 	 Knowledge Innovation Centre (KIC). Malta.
                                                                                     Project number -511811-LLP-1-2010—1-ES-KA3-KA3MP
SIMBASE committee:                                                                   Programme: Lifelong Learning Programme
1. Consejeria de Salud de la Junta de Andalucia		         SCJA		   ES                Sub-programme: KA3 ICT
2. Laerdal Medical AS					LM		NO                                                     Call for proposals: DG EAC/41/09
	 Jorge Vilaplana                                                                    Action: Multilateral projects
3. Faculdade de Ciencias de Saude, Unversidad de Beira	   UDB		    PT                Sub-Action: N/A
	 Miguel Castelo Branco, Isabel Neto
4. Fundacion IAVANTE					IAV		ES
   David Riley, Javier Vázquez, Iván Herrera
5. University of Duisburg-Essen				UDE		DE
	 Christian Stracke, Tatiana Shamarina-Heidenreich
6. National Institute for Quality- and Organizational
   Development in Healthcare and Medicines	              GYEMSZI 	 HU
	 Ildikó Szögedi
7. Postgraduate Deanery Wales				PDW		GB
	 James Ansell, Jared Torkington, Neil Warren, Peter Donnelly
8. Knowledge Innovation Centre				KIC		MT		
	 Justin Fenech, Anthony Camilleri

      02                                                                                                                                                             03
Table of Contents:




     1.	Justification                                                           07

     2.	Objectives                                                              09

     3.	 To whom is it directed?                                                11

     4.	 Production methodology                                                 13

     5.	 Best practises for the integration of simulation into healthcare and   	
         training centre learning processes:                                    17

     6.	 Different learning scenarios                                           21

     7.	 Steps towards implementation of simulation.                            25

     	References                                                                42




04                                                                              05
1Justification
     At this time there exists an extensive             incorporate elements considered as
     bibliography relating to the use of simulation     critical success factors, as well as for the
     in the training of healthcare professionals,       use of ICTs throughout the development,
     and there is a wide consensus regarding            monitoring and evaluation process in order
     the need for training based on this                to ensure maximum impact.
     methodology as it allows for preparation for
     real-life situations and, as a result, initiates
     the process of integration of knowledge
     with relational and technical skills, thereby
     ensuring best professional practises and
     maximum patient safety.

     Healthcare centres and training providers,
     however, as well as all other types of
     professional training centre at all levels
     (graduate, post-graduate, specialised, or
     on-going training), need to find the most
     effective, efficient way of implementing
     simulation into their learning processes.
     Only by achieving this will they ensure
     their contribution to the creation of more
     meaningful learning methods that are safer
     for both professionals and patients alike,
     methods that will result in the greatest
     possible impact on the organisation and on
     the healthcare systems themselves.

     For these reasons, and based on the results
     of the study performed by the SIMBASE
     European Project, a proposal has been
     put forward both for the development
     of this HANDBOOK TO SIMULATION
     IMPLEMENTATION in centres that

06                                                                                       07
2 Objectives
     General Objective:                              •	   Provide recommendations adapted to
                                                          the particular training stages catered
     Develop a support tool for the planning and          for in the training centres (universities,
     implementation of simulation in healthcare           healthcare centres, etc.)
     and professional training centres.
                                                     •	   Define some of the elements that will
                                                          allow us to approach the evaluation
     Specific Objectives:                                 of the transfer and impact of the
                                                          simulation implementation programme.
     •	   Define the steps to be taken for the
          implementation of an integrated            •	   Define the criteria for the administration
          simulation programme in the centres.            of the required resources.

     •	   Provide      recommendations         for   •	   Incorporate the use of ICTs in all these
          integrating simulation into professional        processes to maximise the impact of
          healthcare training programmes.                 our programme.




08                                                                                      09
3 To whom is it directed?
     This handbook is directed towards those        And finally, in the graduate stage the
     people within the centres who perform the      situation is considerably diverse as
     role of expert in the design and planning of   regards the level of development of
     learning processes for both students and       innovative learning strategies and, in many
     professionals.                                 faculties, Education Units are beginning to
                                                    emerge.
     While it is possible that this role, or
     reference, does not exist in some centres,     This handbook, or catalogue of
     its existence becomes a necessity if we are    recommendations      for   initiating  a
     to ensure that the training programmes         comprehensive programme of simulation
     constitute a coherent process for              implementation, is directed at all those
     students and professionals alike.              mentioned above.

     In the majority of healthcare centres there
     is generally an employee who is responsible
     for the planning and organisation of on-
     going training of healthcare professionals,
     and it is they who should ensure that
     simulation-based training responds to the
     known quality criteria, depending on the
     available resources.

     In training centres for health science
     specialists (in some countries this
     refers to the universities, in others, to
     the universities in collaboration with
     healthcare centres and, in others still, to
     the healthcare system itself), there exists
     the role of guarantor of the combined
     learning processes and maintenance of
     accreditation status, and it is they who
     oversee the securing of specialist status.



10                                                                                  11
4 Methodology
     a. Literature review                             b. Piloting the impact evaluation
                                                      model of the SIMBASE Project
     Upon performance of an extensive review
     of international databases relating to           The SIMBASE Project has piloted
     research on simulation-based medical             a simulation-based training impact
     education, approximately 1300 articles           evaluation model which employs both
     were found, from which the 50 most               a diachronic perspective of the entire
     quoted on an international level were            training process based on the ISO model,
     selected for analysis. Among these               as well as the integration of a variety of
     there are some which stand out for               perspectives based on examination of
     their particular relevance, such as those        the variables and tools employed in other
     published by Issenberg and McGahie               impact evaluation models. The models
     (2005; 1999), Epstein and Ronald                 selected were specifically those which
     (2007), Ziv et al. (2003), Bradley (2006),       emphasised the critical factors relating
     etc. Special emphasis was placed on the          to the surroundings in which the training
     analysis of reviews of meta-analytical           takes place, the training requirements
     publications which provide relevant              detection methodology, and the culture of
     information about the best practises and         the organisation.
     critical success factors of simulation as
     well as possible tendencies in simulation-       The constituent committee for this
     based training up to the year 2020               project comprises many different profiles,
     (Gaba, 2004; Issenberg and McGahie,              providing a polyhedral perspective on
     2005; Fessler, 2012, Bradley, 2006 and           the problems of implementation and
     McGahie 2006, 2009, 2010 an 2011).               dissemination of this type of learning, a
                                                      characteristic that has made us more
     Strategies       and       recommendations       aware of the relevance of these factors.
     provided by international organisms
     regarding the quality of training in general     Training providers from different training
     and, in particular, the training of healthcare   stages have intervened in this pilot, including
     professionals, were also reviewed (ISO/          graduate medical students, medical
     IEC 19796-1;         WHO, 2012; WFME,            training specialists and professionals
     2012, Lindgren and Gordon, 2012; Grant,          from     on-going     nursing          training.
     2011).                                           Coordination was maintained between
                                                      an expert training innovation centre and
12                                                                                        13
a public healthcare administration, the
latter providing the perspective of a public
healthcare body, the principle receiver of
healthcare professionals, and therefore
jointly responsible for their training.

This handbook has employed quantitative
and qualitative analysis methodologies
of critical success factors selected from
relevant publications.


c. Analysis, information processing,
synthesis and drafting of proposals.
Following an analysis of the information
gathered from the pilot, in which some
of the variables have not been open to
examination with the proposed level of detail,
and including the perspectives identified in
the reviewed publications, a committee of
international experts has clearly identified a
group of best practises and critical success
factors necessary for a effective, efficient
implementation of simulation as well as the
best methods for employing information and
communications technologies, which provide
support for our actions providing they are
correctly focussed. The objective of this
handbook is precisely that - to focus on the
steps that should be taken by a healthcare
centre (as training provider), a university, or
a training centre in order to ensure success
with the assistance of ICTs.




      14                                          15
5 Best practises for the integration of
       simulation into healthcare and training
            centre learning processes:

     It is important to point out that, before        •	   suitable course design directed at the
     initiating simulation implementation, an              learners
     analysis of the existing learning processes
     in the centre in question should be              •	   team-based learning design, bringing
     performed. The reason being that the                  the model closer to the reality of the
     aim of this handbook is to use simulation             job
     implementation as an additional element in
     the evolution towards a new paradigm or,         •	   the guarantee of learner-directed
     where applicable, the promotion of existing           feedback
     best practises which allow for orientation of
                                                      •	   the offer of staged deliberate practise
     the training activities towards achievement
                                                           by encouraging repetition and
     of the greatest possible impact.
                                                           retention of competencies

                                                      •	   integration of simulated activities
     Quality standards in the learning,                    into the students’ training itinerary
     education and training process.                       and curriculum, as well as that of the
     Standards for the use of                              specialists.
     simulation
                                                      •	   particular emphasis and attention
     The conclusions reached on the basis of our           paid to suitable performance of the
     efforts lead us to propose that the following         role of the instructor and suitable
     factors be taken into consideration for               formation and training based on the
     an efficient, effective use of healthcare             competencies specifically required to
     simulation:                                           perform the role

     •	   the healthcare requirements, which          •	   the search for balance between
          we wish to attend to with greater                the fidelity of the scenario and the
          competence                                       available ICT resources

     •	   the available resources of the centre, or   And, finally, ensuring the acquisition
          system, including possible collaborators    and retention of the skill being trained
                                                      and, above all, its transfer to clinical

16                                                                                     17
practise, which requires that elements of         The actors and development of                  time and place for their professionals          earlier. This demand may also be seen as
organisation and educational context be           the implementation.                            to practise. The director of a university       an opportunity to integrate competency
taken into account. In order to achieve all                                                      department responsible for a specific           evaluation into the learning process.
this, we need to measure the results in           We are all aware that, for the realisation     knowledge area will incorporate simulation
terms of health.                                  of any project, the most important factor is   practise as part of the curriculum and will     This evaluation, coupled with the creation of
                                                  the people involved in providing motivation    afford it suitable import in the evaluation.    scenarios for the performance of deliberate
                                                  for the project. There is little doubt that                                                    practises, also allows us to acquaint
The impact of professional training               this depends on the level of commitment        Therefore, we should bear in mind the           ourselves further with all the elements that
in terms of health                                to the learning process and whether or         areas in which the professionals carry          intervene in good professional practises
                                                  not this is coherent with the rest of their    out their duties and the role played by         in real-life situations and with patients,
We must insist on the idea that, in order         activities. This is true for organisers,       their respective managers when required         and transforms simulation into a powerful
to guarantee impact, we must have                 teachers, instructors and students alike.      to facilitate translational elements to         tool for innovation and research into
control over the aspects relating to the                                                         the workplace and, as a result, facilitate      human behaviour for advancement in the
detection of training requirements, and           Therefore, we must consider it good            the possibility of incorporating hours of       education of healthcare sciences.
whether or not these are in line with what        practise to identify the various actors who    simulation-based learning into the service
the healthcare system requires in order to        appear during a learning process, as well      timetable. It is often possible to put this     For the healthcare system and its
provide the best response to healthcare           as the elements that directly affect them      into practise using the same materials          professionals, these may also provide a
needs.                                            and which, as critical success factors,        and scenarios as are available in the usual     source of technological innovation, as the
                                                  must be taken into consideration. If we        workplace. In the case of educational           healthcare professionals themselves are
On many occasions a particular                    bear this in mind at the time of planning,     centres, the incorporation of simulation        the best qualified to detect the necessity
healthcare requirement which gives                designing or implementing an activity,         prior to practise with real patients is a key   for new simulators, and may also be the
rise to the performance of a training             whether it involves simulation or not, we      success factor and requires a high level of     source of possible technological proposals.
activity designed to develop a specific           can improve the results.                       coordination among the trainers.                This provides a great opportunity for the
professional competency gets lost during                                                                                                         proposal and dissemination of design
the planning and design processes.                Aside from the simulation monitor and the      In this way, the final actors to share          prototypes if the centre, and the system
We must emphasise the importance of               student, we must take into consideration       the learning space, namely, instructor          itself, are prepared for it and are willing to
direct effect, prior identification of health     the knowledge area teacher in order            and students, can function with all the         provide suitable stimuli and promotion.
indicators, and continual consideration of        to achieve the necessary curricular            elements in their favour.
the final objective of the learning process,      integration as well as to define the
as this will surely help us to find more direct   remainder of the levels of responsibility
routes that will free us of unnecessary           within the training centre.                    Simulation as a resource for
baggage and focus our efforts on the most                                                        promoting       innovation and
efficient way to achieve our objective. This      On another level, the clinical service         excellence in education.
exercise alone greatly strengthens the            managers must consider the activity
alignment of the training activity with real-     as both necessary and pertinent, which         Correct use     of simulation methodology
life requirements, which is precisely the         requires, on the one hand, recognition         demands its     incorporation as a further
revolution we are looking for                     by the director and the centre where the       step in the      learning process of the
                                                  activity is to take place and, on the other    professionals   prior to their coming into
                                                  hand, their commitment to providing            contact with    patients, as we mentioned

       18                                                                                                                                                                          19
6 Different learning scenarios
     a. Medical and nursing faculties              We also know that, when applied correctly,
     and any other training centres                both simulation and patient contact are
                                                   important motivators for the students,
     that provide healthcare graduate              and that motivation is a fundamental
     qualifications.                               ingredient of effective learning. For this
                                                   reason simulation should be strategically
     Simulation, as we have said, must be
                                                   incorporated into the existing project for
     integrated into the learning processes
                                                   the centre.
     from the beginning of the curriculum.
     Faculties must invest in specific
     simulators of greater or lesser complexity,   b. Accredited healthcare centres
     a procedure that requires knowledge
     of the full potential of this methodology.
                                                   and/or universities for the
     The faculties should also make the most       training of healthcare science
     of the opportunity to create learning         specialists
     scenarios which allow for the training
     of the maximum number of possible             With regard to specialist training, the
     competencies by integrating the training      explicit incorporation of deliberate-practise-
     of several of these simultaneously.           based training before approaching certain
                                                   activities with the patients, particularly
     We are aware that, for simulated              where these may be at risk, is of paramount
     activities, students require some prior       importance.
     knowledge, and we also know that this
     methodology permits training of attitudes     It is fundamental, therefore, to bear in mind,
     and other emotional aspects and that          first of all, that we must have a training
     these influence behaviour in real-life        programme that defines the competencies
     environments. For this reason it is           that are to be developed by the specialists
     convenient to incorporate simulation from     in training before they receive their
     the beginning of the training in the same     qualification. Secondly, that this programme
     way that it is important to incorporate       should include competencies that should be
     contact with patients from the beginning      trained through simulation.
     of the graduate programmes.
                                                   Thirdly, in healthcare centres that are
                                                   accredited for specialist training, there must

20                                                                                   21
be work spaces available for the performance    time required for these practises. For this
of deliberate practises or simulations and      reason, the on-going training programmes
these aspects must be incorporated into         must be consistent with these requirements
the qualification requirements. In many         and should employ a methodology that will
cases, these may simply refer to the same       guarantee their effectiveness and impact.
work spaces, or even the same resources,
when used outside the normal activity           Suitable training with simulators should be
timetable of the centre, or service. For        an element that is taken into consideration
the training of more technically complex        in professional recognition, in other words,
competencies, agreements may be made            in their qualifications, or accreditations, as
with other centres in order to make the best    well as in their careers. In any case, the
of the significant investments made, where      centres where the professionals carry out
possible.                                       their duties should bear this in mind.

                                                Similarly, training providers should offer
c. Healthcare centres for on-going              training which, where required, includes
professional training.                          simulation, particularly when this is difficult
                                                to provide in healthcare centres due to the
Over the course of a professional career,       significant investment required. They should
suitable orientation in on-going training       also design activities that bear in mind on-
is essential for maintenance of the             going training in the healthcare centres. All
competencies required for the performance       this requires the configuration of resource
of their duties and for their professional      networks that allow the application of a
development.                                    scaled economy to the training, making
                                                it more accessible to the professionals,
If they wish to take into consideration         centres and healthcare systems that are
the content of the previous section,            obliged to bear the financial burden of the
healthcare centres must know, or define,        training.
the competencies required by their
professionals in order that they may carry
out their duties. They must also know which
of these require performance of deliberate
practises with a certain frequency.

This knowledge should be reflected in the
organisation of services, resources and
work spaces, so that the centre, in as far as
possible, may provide the work space and

       22                                                                                         23
7 Steps towards implementation of
       simulation.

     The steps to be taken (listed below) are           1. Orientation towards healthcare
     conditioned by critical success factors            requirements
     selected by the SIMBASE Project for
     the implementation and promotion of                Aspects to be taken into consideration:
     deliberate practises. As a differentiating
     characteristic, the following factors, listed in   •	   Who, or what organism, decides
     publications, have been added: orientation              on the Training Programmes in
     towards healthcare requirements, design                 the centre? Is there is a unit which
     of the training activity, organisational and            specialises in medical or healthcare
     educational context and administration of               science training and proposes the
     available resources.                                    training models for the centre? If
                                                             this is so, it may greatly favour the
                                                             implementation strategy.
     Critical success factors
                                                        •	   Are the programmes are based on
     1.	  Orientation      towards    healthcare             competencies and the definition of
          requirements                                       best practises?
     2.	 Integration into the curriculum
     3.	 Available resources                            •	   How are the programmes aligned
     4.	 Design of the training activity                     with the community healthcare
     5.	 Fidelity in Simulation                              requirements?
     6.	 Team-based learning
     7.	Feedback                                        •	   How are the required competencies,
     8.	 Deliberate practises                                which are incorporated into the
     9.	 Role of the instructor and training                 training programmes, defined?
          roles
     10.	 Skills acquisition and retention              The identification of the health, or care
     11.	 Translation to practise                       indicators in the workplace are important
     12.	 Measurement of results                        and may provide information about the
     13.	 Organisational and educational context        success of the training programme.
                                                        Revision of the existing information
                                                        systems in the professionals’ workplace
                                                        is recommended in order to avoid, as


24                                                                                     25
far as possible, the development of new        •	   Identify   representative      clinical   is due to the fact that the training plans     methods and clinical practises in order to
systems, unless they are considered                 professionals.                            established these days are based precisely     maximise learning and ensure retention
necessary. In this aspect, the use of                                                         on that, purely technical training that does   of the competencies being trained.
ICTs may facilitate access to numerous                                                        not include skills training which, up until    Furthermore, actions should be developed
information sources.                           2. Integration into the Curriculum             now, was obtained in the hospital with the     during the simulation training sessions
                                                                                              patients themselves.”                          to strengthen the correlation with their
Finally, any training programme in general,    Both the publications consulted and                                                           courses or training plans.
and simulation programmes in particular,       our experience in this project serve           Simulation may be used to provide
should be able to rely on the assistance       to demonstrate that simulation in the          synthesis to the training experience,          Actions:
of representative clinical healthcare          context of medical education is a highly       whereby the students apply their
professionals, as these may facilitate         effective method of attaining learning         knowledge, develop their skills, and acquire   •	   Encourage questions from the
the orientation towards the healthcare         objectives. It is an excellent complement      the experience necessary to complete                students relating to their individual
requirements.                                  to real-life clinical practises, though not    the training programme. For this reason,            requirements and their levels of
                                               a substitute for them, given that real-        simulation based on deliberate practises            knowledge, skills and experience prior
Actions:                                       life experience possesses aspects that         should be an educational characteristic             to the training session.
                                               simulated environments cannot hope to          that is carefully integrated alongside other
•	   Identify the specific healthcare          reproduce.                                     educational events, clinical experiences,      •	   Allow the instructors to make small
     requirements where training may                                                          problem-based learning, and others. As              changes to the course material based
     result in change.                         Based on the SIMBASE experience, it            one of the project experts commented “the           on the requirements of the students,
                                               is proposed that courses be planned,           students may be introduced to simulation            or where necessary for the group as
•	   Identify information systems and          outlined and developed bearing in mind                                                             a whole.
                                                                                              at an early stage of their curriculum as a
     health indicators which we intend to      the context of the curriculum of the           means of evaluating their level of practise
     modify, either directly or indirectly.    healthcare professional in question and                                                       •	   Send information about the training
                                                                                              and their psychomotor skills and, as the
                                               as a complementary aspect to clinical                                                              session to the educational centres
•	   Diagnose to what extent the training                                                     programme progresses, they may get
                                               education. Curricular integration is one                                                           (university, those responsible for
     action is relevant to the organisation                                                   involved in more complex scenarios as the
                                               of the characteristics of high fidelity                                                            specialised    training, healthcare
     and its context.                                                                         complexity of both their knowledge and the
                                               simulation    (Vásquez-Mata,       2009;                                                           centres), with references to the
                                                                                              competencies to be developed during the
                                               McGahie 2010; Riancho, 2012; McGahie                                                               educational context.
•	   Identify the competencies to be                                                          programme increases.”
                                               et al. 2009).
     trained, according to the identified                                                                                                    •	   Get the tutors involved in all the
     requirements.                                                                            While it is true that learning objectives
                                               Regarding the necessity of including                                                               course content.
                                                                                              should, from our perspective, stem from
                                               simulation in training plans, one of the       identified requirements, the design team,
•	   Design the training action objectives                                                                                                   Achieving suitable curricular integration of
                                               experts consulted on the Spanish course        when developing the activity, should link
     and the possible results to be obtained                                                                                                 the simulation programmes may ensure
                                               considers that “...From the moment             it with the existing training timetable and
     depending on these requirements                                                                                                         successful integration of simulation into
                                               the they leave the faculty, they receive       make it as flexible as possible. A prior
     and the relevance of simulation-                                                                                                        the organisational strategy and, as a
                                               purely theoretical training and, therefore,    diagnosis should be performed to evaluate
     based training programmes for the                                                                                                       result, into the educational strategy.
                                               though it is important to have theoretical     the level to which existing programmes
     relevant agents of the healthcare
                                               knowledge, they do not have the skills         are complemented by other educational
     system.
                                               necessary to perform the techniques. This

       26                                                                                                                                                                     27
In any case, the required investment may        Actions:
                                                                                          be made using efficient models, bearing in
                                                                                          mind the following factors:                     •	   Identify the required resources:
                                                                                                                                               technological resources and suitable
                                                                                          First of all, the use of e-learning platforms        simulation rooms, depending on
                                                                                          for all activities that may be performed             the number of students, groups, or
                                                                                          online, reserving onsite sessions for when           instructors.
                                                                                          strictly necessary.
                                                                                                                                          •	   Organise learning into small groups.
                                                                                          Secondly, the provision of learning spaces           Under no circumstances should there
                                                                                          and scenarios within the workplace, where            be more than five students together
                                                                                          possible, thereby saving on unnecessary              in the simulation scenario.
                                                                                          costs in time and travel.
                                                                                                                                          •	   Identify the communications tool
                                                                                          In third place, the search for synergies             and the e-learning phase platform
                                                                                          with other centres in the region so that,            (materials, forums, chats, etc.) that
                                                                                          with the same expenditure in time and                will make the best use of the students’
                                                                                          travel, the training possibilities may be            time.
                                                                                          extended, particularly those that require
                                                                                          greater investment and generally have           •	   Make use of accredited websites in
                                                                                          reduced attendance.                                  order to access cases, incorporating
                                                                                                                                               the possibility of linking these to the
                                                                                          In fourth place, it is possible to begin             available simulators.
                                                                                          with competencies that are more widely
3. Available Resources                      previously identified requirements and        needed and that do not require expensive,       •	   Identify the measurement indicators
                                            should rely on the support of the centres,    highly complex simulators. Clear examples            that allow for posterior analysis of
The implementation of simulation has        or training units, and the simulation         of this are the simulators for training              cost/benefits, sources and recovery
a technical component and being able        models should be adapted according to         basic or advanced cardiopulmonary                    methods. For this purpose we should
to rely on all the required resources       these requirements.                           resuscitation, or the primary training               make use of platforms that allow us to
may influence the level of satisfaction                                                   phase for endoscopic surgery using                   register all the information required
of both students and teachers and, as       The principle limitations for generalised     pelvitrainers.                                       for general analysis and, in particular,
a result, in the success of the learning    application, with respect to resources and                                                         for analysis of cost/benefits and
process. The training programme,            the benefits of simulation, are the costs     And, in fifth place, any investment should           impact.
therefore, should have suitable technical   inherent in the implementation, which are     be preceded by the guarantee of the
means at its disposal, namely, simulation   higher than those of other methodologies.     availability of suitably trained instructors
rooms, instructors and the simulators       Our results have shown that, in general,      and an organisation that will provide the
themselves.                                 simulation is expensive, but its benefits     necessary time and work space for use by
                                            are far greater and, therefore, more          the professionals.
The availability of resources should        than justify the investment, a fact that is
be orientated in accordance with the        reflected in a variety of publications.

      28                                                                                                                                                                    29
4. Design of the training activity            5. Simulation fidelity                         As many authors say, the quality of
                                                                                             simulation programmes depends more
A script and design for the training          In our experience it has been demonstrated     on educational integration in the centre,
sessions are required. These should           that high fidelity simulation has been very    or on the programme being in line with
clearly reflect the situation we are trying   well employed and highly regarded during       the teachers and the context of the
to reproduce for the performance of           this pilot. The simulation technologies have   organisation, than with the level of fidelity
deliberate practises.                         been selected according to the different       and the type of simulator (K.E.Littlewood
                                              learning scenarios and objectives. For         2011), and that simulation is used to
The objectives and required results           training in surgical and primary care          measure the results of simulated learning
should be precisely defined. This requires    competencies, part-task trainers and           but, in the end, what we really need to
identification of the competencies to         video analysis have been used and, in          gauge is behaviour in real-life situations
be acquired according to the different        other cases where we are dealing with          and results with the patients.
learning domains in the simulation            highly complex operations, the use of
(cognitive, psychomotor, or affective).       virtual simulation has received very
                                              positive evaluations.                          6. Team-based learning
The course script should be adapted to
the student profiles and to the previously    Furthermore, there are many authors            These days, group learning of the
identified requirements. It should be clear   (Issenberg et al. 2005; McGahie et             healthcare team is recognised as one
to the student, or professional, that this    al. 2010) who are of the opinion that          of the objectives to be attained within
practise is just another element in their     one of the best practises in simulation        the educational framework of future
educational strategy, in their timetable.     implementation is to look for High fidelity    healthcare professionals. These people
                                              simulation, as the simulation technology       work together as a team and are
Actions:                                      should come as close as possible to the        interdependent in all their activities and,
                                              reality of clinical practise.                  as a result, their affinity ensures success
•	   Identify the student profiles, their
                                                                                             in healthcare. This is a competency,
     needs                                    We need to consider precisely what             therefore, that should be incorporated
                                              competencies and objectives we wish to         into the training programmes and should
•	   Clearly identify the competencies to
                                              achieve in order to find a balance between     be trained via simulation in conjunction
     be trained
                                              the required resources and the fidelity of     with other technical competencies.
•	   Define precise objectives for the        the scenario.
     training activity                                                                       In our experience, not only is it one of the
                                              While suitable technological resources         competencies that has been identified
•	   Identify the principle elements that     are a requirement, as Scalese (2008)           as imperative, it is also one that could
     characterise the deliberate practise     states, decisions regarding the use of         possibly benefit from its own development
     and scenario to be used                  simulation technologies must take into         through simulation and become a factor
                                              consideration the connection between           that encourages participation in the
•	   Define the evaluation methodology for    learning objectives and tools.                 training activity, thereby increasing the
     the results of the learning                                                             efficiency of the activity.

       30                                                                                                                                    31
This is one way of making an effort to           7. Feedback                                   Actions:                                               and group levels, establishing the best
facilitate transfer to clinical practise and                                                                                                          moments for one or the other.
to patient care. Healthcare is a “team           Feedback consists of the application of a     •	   Incorporate reflection as a diagnostic
sport”, and this incorporation should allow      variety of methods, sources and means of           tool to analyse both the strong points       •	   Try to reduce the time between task-
us to provide training in the development        increasing the impact on the participants.         of the group as well as the aspects               performance and feedback as much
of common objectives and help clarify the                                                           requiring improvement.                            as possible.
roles played by each member of the team.         Our experience has demonstrated the
It helps raise awareness of the situation        effectiveness of the use of a variety         •	   Incorporate reflection into training         •	   Store all possible results and established
and of the importance of leadership and          of feedback techniques specifically                as a complementary element to                     objectives during the reflection phase
mutual support, all of which is reflected in     orientated towards improving the clinical          feedback, allowing the learning to                in order to facilitate future analysis in
the patients’ results.                           performance of the student through the             extend beyond a purely mechanical                 simulation-based learning programmes
                                                 use of different strategies in conjunction         exercise.                                         within the organisation.
The fundamental message is that team             with performance of the simulation.
training should be incorporated throughout                                                     •	   Ensure that the organisation
the training cycle as a complement to the        The reflection phase is of vital importance        takes into consideration a learning          8. Deliberate practise
individual training needs, and will provide us   within the feedback strategy, and should           environment which is suitable for the
                                                 be encouraged in order to obtain improved          reflection (debriefing) phase.               Deliberate practise is an important
with opportunities to practise teamwork
                                                 learning and performance results. The                                                           property which should characterise
skills in simulation environments and,
                                                 standards and suitable methods should         •	   Ensure that the team participants are        simulation sessions in order to train, refine
subsequently, transfer these to patient
                                                 be established for each of the expected            relaxed, confident and comfortable           and conserve acquired knowledge, skills
care.
                                                 results.                                           during the reflection phase.                 and attitudes through the promotion of
Actions:                                                                                                                                         repetition and actions designed for on-
                                                 In short, simulation-based learning           •	   Encourage teamwork during critical           going improvement of these competencies.
•	   Identify teamwork as a competency           should be implemented with a focus                 analysis, describing beforehand the          Deliberate practise using simulation
     to be trained and use it as one of          on an overall feedback strategy that               type of interactions expected.               has been shown to improve medical
     the central points in content training      includes reflection. Feedback is an                                                             performance in many surgical specialities.
                                                                                               •	   Focus on specific performance
     during the simulation implementation.       essential aspect that should be taken
                                                                                                    indicators during feedback to                Actions which ensure deliberate practise
                                                 into consideration from the design
•	   On completion of the training,                                                                 ensure maximum performance and               through simulation:
                                                 phase of the activity and in relation to
     emphasise the influence of teamwork                                                            subsequent transfer.
                                                 the scenario, the learning environment
     as an influential factor in transfer to     and the expected results. Research                                                              •	   Ensure dissemination of the message
                                                                                               •	   Provide feedback results and                      that, in order to conserve the skills
     clinical practise.                          results have demonstrated that                     integrate them into strategies for                learned in the primary stages, the
                                                 simulation-based training with a focus             training and on-going improvement of
•	   Encourage teamwork during the               on feedback produces significantly                                                                   students must continue with simulator
     feedback and reflection (debriefing)                                                           the acquired competencies                         practise in the future.
                                                 better performance than a strategy that
     phases.                                     does not include feedback. This focus         •	   Provide suitable complementary               •	   Ensure that the feedback is updated with
                                                 maximises transfer to clinical practise.           activities for feedback on both individual        new techniques to provide a response


       32                                                                                                                                                                           33
retention of the trained competencies.         What is certain is that, bearing in mind
                                                                                                                                                the role of the instructor in simulated
                                                                                                 According to Riancho et al. (2012),            learning contexts, it is crucial that they
                                                                                                 students who are offered the opportunity       play the role of facilitator, guide and
                                                                                                 to get involved in deliberate and repetitive   motivator for the students in order to
                                                                                                 practise with simulation appear to acquire     maximise their interaction, learning and
                                                                                                 the necessary skills more quickly than         retention. The most important factor,
                                                                                                 those who are exposed to routine clinical      however, is to ensure that both feedback
                                                                                                 situations with real-life patients.            and reflection (debriefing) occur.

                                                                                                                                                Investment in instructor training is one of
                                                                                                 9. The role of the instructor and              the questions that should be taken into
                                                                                                 training roles                                 consideration in order to ensure greater
                                                                                                                                                benefits and results from simulation-
                                                                                                 McGahie (2010) summarises that, with           based learning. In this regard, Riancho
                                                                                                 regard to simulation instructor training,      (2012) considers instructor training to
                                                                                                 clinical experience alone is no guarantee      be a key element requiring investment,
                                                                                                 of the effectiveness of the simulation         and that this investment should form
                                                                                                 instructor, and neither is it a requirement    part of the implementation plan budget.
                                                                                                 that instructors and students come from
                                                                                                 the same healthcare area or even, it           Actions:
                                                                                                 follows, from the same speciality.
                                                                                                                                                1	Select   instructors     with       prior
                                                                                                 From the experience of our study we              experience in simulation
                                                                                                 can deduce the need for instructors
     to changing patient requirements, the     •	   Introduce a learning method based on         to have experience in simulation and,          2	Define  the     requisite    general
     principles of current education, and           simulation problems.                         with respect to instructor selection,            competencies of the instructor
     best practises.                                                                             some guarantee of prior experience in
                                               •	   Maintain a high level of motivation in the   simulation, as a complimentary element         3	 Facilitate education and training of
•	   Once the course has been completed,            students.                                    to clinical experience, would appear to be        these
     provide opportunities for practise                                                          a requirement.
     at all times and ensure that these        •	   Encourage deliberate practise through
     opportunities continue to be available.        precise definition of the learning and       In the SIMBASE experience, however,
     Practise time is always short.                 task objectives.                             we have not been able to demonstrate
                                                                                                 the need for accredited experience in
•	   Use an analysis and feedback process      Deliberate practise is a factor that is very      the precise simulation devices that will
     and keep a register of the sessions.      much sought after by the students, and            be used in the particular sessions, or
                                               its relation to educational integration and       whether or not more specific, or more
•	   Ask the students’ opinion about the       training programmes must be coherent              general skills are required.
     course.                                   in order to ensure development and

       34                                                                                                                                                                       35
10. Skills acquisition and retention                and, in the long term, maximise the         methods that do not include simulation. In                •	   Evaluate the inclusion of the different
                                                    effects of the training.                    the surgical field, Seymour1 has published,                    actors involved in the transfer:
As the study has revealed, the acquisition                                                      along with convincing evidence, that training                  students, managers, co-workers,
of competencies should be the central                                                           with virtual simulation transfers directly to                  service managers, etc.
objective of all training sessions, combining   11. Transfer to clinical practise               daily practise and improves patient care
technical skills with others skills such as                                                     behaviour in the operating room.                          •	   Take into consideration the factors
teamwork and communication.                     Transfer to clinical practise is the                                                                           that have a positive or negative
                                                principle objective of simulation-based         Transfer may be conscious (intentional,                        impact on the transfer of acquired
We know, however, that over time,               training programmes, and it should be           or “high road” transfer), or automatic.                        competencies to clinical practise.
competencies cannot be maintained               incorporated into the evaluation of results.    Automatic transfer is enriched with the
and begin to decline. Our teachers, as is       We must be able to know the level to which      local learning contexts and includes                      •	   Bear in mind the retention of trained
recommended in certain publications,            the skills acquired have been applied to        the physical surroundings, suitable                            competencies and the role of the
set in motion a series of actions that          real-life clinical situations.                  performance of the roles of the                                instructor in the learning attained.
allow the development of strategies for                                                         different actors and evaluation of the
improvement and retention of acquired           Due to time restraints, we have not             expectations of the students. Analysis of                 •	   Evaluate  the    importance      of
competencies over time. This factor is          been able to study this as part of our          the environmental and contextual factors                       communication and teamwork skills
closely related to deliberate practise.         investigation. We do know, however, that        that affect transfer, either positively or
                                                ensuring the transfer of competencies                                                                     •	   Consider the educational and
                                                                                                negatively, is one of the most relevant
The acquisition and retention of these          to clinical situations in the workplace is a                                                                   organisational aspects of transfer to
                                                                                                aspects to be taken into consideration,
competencies should be coherent with            critical factor which must be evaluated, as                                                                    daily practise
                                                                                                and one which we are committed to on
the requirements identified as well as with     it allows us to enhance the implementation      the basis of our experience.
                                                and dissemination of clinical simulation.                                                                 •	   Evaluate, along with the students, the
the objectives and results to be attained
                                                                                                                                                               influence of the confidence acquired
by the organisation. In this manner the                                                         Bearing this in mind, the inclusion of
                                                Authors such as Kuduvalli (2009), Fraser                                                                       and encourage awareness of the
organisation will promote and emphasise                                                         questionnaires from models such as
                                                et al., and Sturm et al. (2008), have shown                                                                    limitations that still exist
their retention.                                                                                Holten et al. (2007), or those esteemed by
                                                through case studies that the transfer of       Tejada (2007) is a useful way of evaluating
                                                skills acquired through simulation to real-                                                               •	   Consider the time factor as a
Actions.                                                                                        clinical learning.
                                                life clinical environments improves the level                                                                  fundamental variable in the evaluation
1	 Connect directly with the interests of       of retention as compared to traditional                                                                        of the retention and transfer levels
                                                                                                Actions:
   the centre, or service, to promote and       teaching methods. Another study shows
   strengthen these competencies                that medical interns who are trained to         •	   Use of qualitative and quantitative
                                                attend to a cardiac arrest as a team in a            tools for the gathering and analysis of
2	 Design the programme emphasising             real-life environment tend to respond far            information
   the need to develop a plan which             more easily as a team to the application of
   will allow the students to retain and        protocols than more advanced residents’          1
                                                                                                   Seymour NE. (2008). VR or OR: a review of the evidence that virtual reality simulation improves operating
   improve these competencies, achieve          teams who have been trained using                room performance. Word J Surg; 32:182-8.
   systematic transfer to the workplace

       36                                                                                                                                                                                         37
12. Measuring the results                                      conditions, after extensive training
                                                               and with clearly defined measurement
Measurement of results is essential                            criteria.
in the implementation of a simulation
programme, as it is in other aspects of                   •	   Responses of the students, either
medical education.                                             to multiple choice questionnaires or
                                                               on the basis of written examinations.
In general, the results to be taken into                       Direct measures of students
consideration are, first of all, evaluation                    learning outcomes are preferred
of performance, in other words,                                as they more reliable and less
measurement of the increase in the                             influenced by individual responded
competencies acquired by the students.                         characteristics2.
Secondly, measurement of the transfer
to real-life situations, in other words,                  •	   Simulator recording and filing of the
whether or not the students transfer                           behaviour of the students during
what they have learned to clinical                             training.
practise. Finally, we need to identify the
changes in healthcare that result from                    In   the     second     case   (transfer
the training, and whether or not these                    measurement), this should be done
lead, directly or indirectly, to improved                 via measurement of: 1) transfer of
results in healthcare.                                    competencies acquired to clinical
                                                          practise, 2) the number of times this is
In the first case (performance                            performed, and the level of expertise,
measurement) it is essential to                           3) the level of confidence shown by the
have reliable information about the                       student in the use of the technique, 4)
competencies trained and how these have                   The students’ perception of the level of
improved, and to develop measurement                      improvement in patient care, 5) the level      in the workplace.                            depth in the SIMBASE Impact Evaluation
tools that are coherent with the learning                 of improvement in the use of resources.                                                     Model document.
objectives.                                               In order to achieve this, we need to           The following factors that are influential
                                                          take measurements beforehand and               in transfer should be taken into             In the third case (impact measurement),
The three primary sources of information                  afterwards, and compare them.                  consideration: teamwork, the availability    we can achieve this by measuring the
in the evaluation of simulation-based                                                                    of necessary resources, the existence of     level of satisfaction of the patient with the
learning results, and which should always                 This can be done using the following           an open, positive attitude of the students   attention received, the level of improvement
be used with caution, are:                                sources of information: a) Direct              during the learning, the coordination        in waiting times, the level of influence on
                                                          observation in the workplace, b) Surveys       and supervision of the team by the           the improvement in hospital services and,
•	     Direct observation of performance:                 of the trainees, co-workers and area           managers, the resistance to change           in terms of surgery, by measuring the
       to be performed under controlled                   managers and c) Analysis of documents          or the adaptation of the strategy of the     reoperation rates. Measurement may
                                                                                                         organisation to simulation-based learning.   also be made by introducing changes to
 2
     Downing SM. (2004). Reliability: on the reproducibility of assessment data. Med Educ; 38:1006-12.   These factors are discussed in more          the centre’s information systems and the

          38                                                                                                                                                                            39
patient register.                                        Simulation-based training that ignores the           have been proposed throughout the
                                                         organisational and educational context               various steps considered in this handbook.
Actions:                                                 of teaching, evaluation and application to           In addition, however, we propose the
                                                         clinical practise, is a lost cause.                  following:
1.	 Select the variables and indicators to
    be studied for each of the fields                    Each context is considered to contain                Actions:
                                                         a number of inherent factors that have
2.	 Where possible, select accredited                    profound effects on the essence and                  1	 Incorporate innovation and quality
    tools or design and accredit other                   quality of the learning results and how                 training into the strategic plan of the
    tools where necessary                                healthcare professionals transfer them                  centre
                                                         to clinical situations. There exist in-depth
3.	 Define the occasion and manner of                                                                         2	 Use training innovation as a tool
                                                         studies that approach the way in which
    application of the tools                                                                                     for change via the design and
                                                         simulation provides visible witness to the
                                                         importance of context in both learning and              development    of   a   simulation
4.	 Define the evaluation team who will                                                                          implementation plan
    apply the tools                                      practise34.

                                                         While this factor requires more in-depth             3	 Place the simulation implementation
5.	Define the required resources,                                                                                plan within the framework of process
   incorporating platforms that allow                    research than that performed by this
                                                         project, we consider it necessary to bear               and       resource      reorganisation
   online access to all the actors involved                                                                      strategies for the centre: work spaces
   in the evaluation                                     in mind the influence of certain contextual
                                                         variables, such as 1) organisational                    and times within the healthcare
                                                         support for the training, 2) coherence                  quality standards
6.	Consider      evaluation   feedback
   activities with trainers, teachers,                   and integration with the objectives of
   managers and the organisation                         the organisation, 3) differences among
                                                         the evaluated groups, 4) the changing
                                                         rhythms of local contexts, 5) ease of
13. Organisational and educational                       communication within the organisation, 6)
context                                                  the local remuneration system, 7) cultural
                                                         barriers, 8) the resistance to change in
The inclusion of the organisational                      the organisation and 9) the existence of
and educational context as a critical                    an open system that considers change
success factor for the implementation of                 as strategic and is capable of providing
simulation, in conjunction with orientation              feedback of the results of the simulation
towards the training and organisational                  to the organisation itself.
needs, is one of the objectives of this
handbook.                                                For the majority of these variables, actions

 3
     Kneebone R. Simulation and transformational change: the paradox of expertise. Acad Med 2009; 84:954-7.
 4
     Kneebone R et al. see article and copy reference.

          40                                                                                                                                               41
References
Bradley, P. (2006). The history of simulation in medical education and possible future         Stracke, Christian M. (2007): “Quality Standards for Quality Development in e-Learning:
directions. MEDICAL EDUCATION. 4(3); 254-262                                                   Adoption, Implementation, and Adaptation of ISO/IEC 19796-1”. [also online available on:
                                                                                               http://www.qed-info.de/downloads
Downing SM. (2004). Reliability: on the reproducibility of assessment data. Med Educ;
38:1006-12.                                                                                    Seymour NE. (2008). VR or OR: a review of the evidence that virtual reality simulations
                                                                                               improves operating room performance. Word J Surg; 32:182-8.
Epstein, Ronald M. (2007). Medical education - Assessment in medical education. NEW
ENGLAND JOURNAL OF MEDICINE, 356 (4), 387-396                                                  WHO. (2012). World Health Organization. Consulta en: http://www.who.int/en/

Ericsson, KA. (2007). An expert-performance perspective of research on medical                 WFME.(2012). World Federation for Medical Education. Consulta en: http://www.wfme.
expertise: the study of clinical performance. Med Educ 2007; 41:1124-1339.                     org/

Fessler, HE . (2012). Undergraduate medical education in critical care. CRITICAL CARE          Ziv, A; Wolpe, PR; Small, SD; et al. (2003). Simulation-based medical education: An ethical
MEDICINE. 40(11); 3065-3069.                                                                   imperative. ACADEMIC MEDICINE, 78(8); 783-788

Gaba, D. (2004). The future vision of simulation in health care. Qual Saf Health Care.         Holton EF III. (1996). The flawed four-level evaluation model. Human Resource Quarterly,
13:i2-i10.                                                                                     1996;7(1):5–25.

Issenberg SB, McGaghie WC, Petrusa ER, et al. (2005). Features and uses of high-fidelity       Holton, III, E.F., Bates, R.A., Bookter, A.I. & Yamkovenko, V.B. (2007) Convergent and
medical simulations that lead to effective learning: A BEME systematic review. Med             Divergent
Teach.; 27:10–28.
                                                                                               Validity of the Learning Transfer System Inventory. Human Resource Development
Kneebone R et al . Simulation and transformational change: the paradox of expertise.           Quarterly, 18(3) pp. 385_419.
Acad Med 2009; 84:954-7.
                                                                                               Fernández, T. and Fernández, E. (2007). La evaluación Del impacto de la formación
Kuduvalli et al. (2009). Retention and trasnferability of team resource managment skills       como estrategia de mejora en las organizaciones. Revista Electrónica de Investigación
in anaesthetic emergencies: the long-term impact of a high-fidelity simulation –based          Educativa; 9 (002). Disponible en: http://redalyc.uaemex.mx/pdf/155/15590204.pdf
course. European Journal of Anaesthesiology. 26:17-22.

McGaghie WC, Issenberg SB Choen ER et al. (2011). Does Simulation based medical
education with deliberate practice tield better results than traditional clinical education?
A meta-analytic comparative review of the evidence. Academic medicine; 86(1): 706-
711.

McGaghie WC, Issenberg SB, Petrusa ER, Scalese RJ. (2010). A critical review of
simulationbased medical education research: 2003–2009. Med Educ.;44:50–63

Riancho, J. et al. (2012). Simulación clínica de alto realismo: una experiencia en el
pregrado. Educ Med. 15(2): 109:115.

      42                                                                                                                                                                       43
Adress:       Consejería de Salud y Bienestar Social.
              Avda. De Hytasa, nº 14, Edificio Junta de Andalucía. Sevilla, 41071
Telephone:    +34 955048207
Mobile Phone: +34 677906032
Email:        info@simbase.co
Website:      www.simbase.co




       44

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Implementation guide for Simulation based learning.

  • 1. IMPLEMENTATION HANDBOOK FOR SIMULATION AND ICT-BASED LEARNING IN TRAINING AND HEALTHCARE CENTRES
  • 2. The SIMBASE committee This project has been financed with the support of the European Commission. This publication is exclusively the responsibility of its authors and the Commission is not Document authorised by: responsible for any use that is made of the content of the document. THE MINISTRY FOR HEALTH AND SOCIAL WELFARE OF THE REGIONAL GOVERNMENT OF ANDALUSIA This work is licensed under Creative Commons Reconocimiento-NoComercial- CompartirIgual 3.0. To see a copy of this license, follow this link http://creativecommons. Written by: org/licenses/by-nc-sa/3.0/es/ • Teresa Campos García. • Yusnelkis Milanés Guisado Document Title Implementation handbook for simulation and ICT-based learning in training and healthcare centres. With the collaboration of: • Armando Romanos Rodríguez Project Title Promotion of ICTs for improving simulation-based learning in • Carmen de Vicente Guilloto healthcare centres (SIMBASE) • Almudena de la Serna Bazán. Deliverable D4.2 – Implementation handbook for simulation and ICT-based • Mª Jesús Escribano Rivero learning in training and healthcare centres Further collaboration: Grant agreement 2010-4079 / 001-001 IAVANTE: number • Juan Chaves Work package WP 4 –Maximisation of impact and integration of ICT-based • Javier Vásquez Granado Patient Simulation • Iván Herrera Pérez • David Riley Confidentiality status Public Copyright: © 2013, Consejería de Salud y Bienestar Social y Consorcio de SIMBASE Edited by: Knowledge Innovation Centre (KIC). Malta. Project number -511811-LLP-1-2010—1-ES-KA3-KA3MP SIMBASE committee: Programme: Lifelong Learning Programme 1. Consejeria de Salud de la Junta de Andalucia SCJA ES Sub-programme: KA3 ICT 2. Laerdal Medical AS LM NO Call for proposals: DG EAC/41/09 Jorge Vilaplana Action: Multilateral projects 3. Faculdade de Ciencias de Saude, Unversidad de Beira UDB PT Sub-Action: N/A Miguel Castelo Branco, Isabel Neto 4. Fundacion IAVANTE IAV ES David Riley, Javier Vázquez, Iván Herrera 5. University of Duisburg-Essen UDE DE Christian Stracke, Tatiana Shamarina-Heidenreich 6. National Institute for Quality- and Organizational Development in Healthcare and Medicines GYEMSZI HU Ildikó Szögedi 7. Postgraduate Deanery Wales PDW GB James Ansell, Jared Torkington, Neil Warren, Peter Donnelly 8. Knowledge Innovation Centre KIC MT Justin Fenech, Anthony Camilleri 02 03
  • 3. Table of Contents: 1. Justification 07 2. Objectives 09 3. To whom is it directed? 11 4. Production methodology 13 5. Best practises for the integration of simulation into healthcare and training centre learning processes: 17 6. Different learning scenarios 21 7. Steps towards implementation of simulation. 25 References 42 04 05
  • 4. 1Justification At this time there exists an extensive incorporate elements considered as bibliography relating to the use of simulation critical success factors, as well as for the in the training of healthcare professionals, use of ICTs throughout the development, and there is a wide consensus regarding monitoring and evaluation process in order the need for training based on this to ensure maximum impact. methodology as it allows for preparation for real-life situations and, as a result, initiates the process of integration of knowledge with relational and technical skills, thereby ensuring best professional practises and maximum patient safety. Healthcare centres and training providers, however, as well as all other types of professional training centre at all levels (graduate, post-graduate, specialised, or on-going training), need to find the most effective, efficient way of implementing simulation into their learning processes. Only by achieving this will they ensure their contribution to the creation of more meaningful learning methods that are safer for both professionals and patients alike, methods that will result in the greatest possible impact on the organisation and on the healthcare systems themselves. For these reasons, and based on the results of the study performed by the SIMBASE European Project, a proposal has been put forward both for the development of this HANDBOOK TO SIMULATION IMPLEMENTATION in centres that 06 07
  • 5. 2 Objectives General Objective: • Provide recommendations adapted to the particular training stages catered Develop a support tool for the planning and for in the training centres (universities, implementation of simulation in healthcare healthcare centres, etc.) and professional training centres. • Define some of the elements that will allow us to approach the evaluation Specific Objectives: of the transfer and impact of the simulation implementation programme. • Define the steps to be taken for the implementation of an integrated • Define the criteria for the administration simulation programme in the centres. of the required resources. • Provide recommendations for • Incorporate the use of ICTs in all these integrating simulation into professional processes to maximise the impact of healthcare training programmes. our programme. 08 09
  • 6. 3 To whom is it directed? This handbook is directed towards those And finally, in the graduate stage the people within the centres who perform the situation is considerably diverse as role of expert in the design and planning of regards the level of development of learning processes for both students and innovative learning strategies and, in many professionals. faculties, Education Units are beginning to emerge. While it is possible that this role, or reference, does not exist in some centres, This handbook, or catalogue of its existence becomes a necessity if we are recommendations for initiating a to ensure that the training programmes comprehensive programme of simulation constitute a coherent process for implementation, is directed at all those students and professionals alike. mentioned above. In the majority of healthcare centres there is generally an employee who is responsible for the planning and organisation of on- going training of healthcare professionals, and it is they who should ensure that simulation-based training responds to the known quality criteria, depending on the available resources. In training centres for health science specialists (in some countries this refers to the universities, in others, to the universities in collaboration with healthcare centres and, in others still, to the healthcare system itself), there exists the role of guarantor of the combined learning processes and maintenance of accreditation status, and it is they who oversee the securing of specialist status. 10 11
  • 7. 4 Methodology a. Literature review b. Piloting the impact evaluation model of the SIMBASE Project Upon performance of an extensive review of international databases relating to The SIMBASE Project has piloted research on simulation-based medical a simulation-based training impact education, approximately 1300 articles evaluation model which employs both were found, from which the 50 most a diachronic perspective of the entire quoted on an international level were training process based on the ISO model, selected for analysis. Among these as well as the integration of a variety of there are some which stand out for perspectives based on examination of their particular relevance, such as those the variables and tools employed in other published by Issenberg and McGahie impact evaluation models. The models (2005; 1999), Epstein and Ronald selected were specifically those which (2007), Ziv et al. (2003), Bradley (2006), emphasised the critical factors relating etc. Special emphasis was placed on the to the surroundings in which the training analysis of reviews of meta-analytical takes place, the training requirements publications which provide relevant detection methodology, and the culture of information about the best practises and the organisation. critical success factors of simulation as well as possible tendencies in simulation- The constituent committee for this based training up to the year 2020 project comprises many different profiles, (Gaba, 2004; Issenberg and McGahie, providing a polyhedral perspective on 2005; Fessler, 2012, Bradley, 2006 and the problems of implementation and McGahie 2006, 2009, 2010 an 2011). dissemination of this type of learning, a characteristic that has made us more Strategies and recommendations aware of the relevance of these factors. provided by international organisms regarding the quality of training in general Training providers from different training and, in particular, the training of healthcare stages have intervened in this pilot, including professionals, were also reviewed (ISO/ graduate medical students, medical IEC 19796-1; WHO, 2012; WFME, training specialists and professionals 2012, Lindgren and Gordon, 2012; Grant, from on-going nursing training. 2011). Coordination was maintained between an expert training innovation centre and 12 13
  • 8. a public healthcare administration, the latter providing the perspective of a public healthcare body, the principle receiver of healthcare professionals, and therefore jointly responsible for their training. This handbook has employed quantitative and qualitative analysis methodologies of critical success factors selected from relevant publications. c. Analysis, information processing, synthesis and drafting of proposals. Following an analysis of the information gathered from the pilot, in which some of the variables have not been open to examination with the proposed level of detail, and including the perspectives identified in the reviewed publications, a committee of international experts has clearly identified a group of best practises and critical success factors necessary for a effective, efficient implementation of simulation as well as the best methods for employing information and communications technologies, which provide support for our actions providing they are correctly focussed. The objective of this handbook is precisely that - to focus on the steps that should be taken by a healthcare centre (as training provider), a university, or a training centre in order to ensure success with the assistance of ICTs. 14 15
  • 9. 5 Best practises for the integration of simulation into healthcare and training centre learning processes: It is important to point out that, before • suitable course design directed at the initiating simulation implementation, an learners analysis of the existing learning processes in the centre in question should be • team-based learning design, bringing performed. The reason being that the the model closer to the reality of the aim of this handbook is to use simulation job implementation as an additional element in the evolution towards a new paradigm or, • the guarantee of learner-directed where applicable, the promotion of existing feedback best practises which allow for orientation of • the offer of staged deliberate practise the training activities towards achievement by encouraging repetition and of the greatest possible impact. retention of competencies • integration of simulated activities Quality standards in the learning, into the students’ training itinerary education and training process. and curriculum, as well as that of the Standards for the use of specialists. simulation • particular emphasis and attention The conclusions reached on the basis of our paid to suitable performance of the efforts lead us to propose that the following role of the instructor and suitable factors be taken into consideration for formation and training based on the an efficient, effective use of healthcare competencies specifically required to simulation: perform the role • the healthcare requirements, which • the search for balance between we wish to attend to with greater the fidelity of the scenario and the competence available ICT resources • the available resources of the centre, or And, finally, ensuring the acquisition system, including possible collaborators and retention of the skill being trained and, above all, its transfer to clinical 16 17
  • 10. practise, which requires that elements of The actors and development of time and place for their professionals earlier. This demand may also be seen as organisation and educational context be the implementation. to practise. The director of a university an opportunity to integrate competency taken into account. In order to achieve all department responsible for a specific evaluation into the learning process. this, we need to measure the results in We are all aware that, for the realisation knowledge area will incorporate simulation terms of health. of any project, the most important factor is practise as part of the curriculum and will This evaluation, coupled with the creation of the people involved in providing motivation afford it suitable import in the evaluation. scenarios for the performance of deliberate for the project. There is little doubt that practises, also allows us to acquaint The impact of professional training this depends on the level of commitment Therefore, we should bear in mind the ourselves further with all the elements that in terms of health to the learning process and whether or areas in which the professionals carry intervene in good professional practises not this is coherent with the rest of their out their duties and the role played by in real-life situations and with patients, We must insist on the idea that, in order activities. This is true for organisers, their respective managers when required and transforms simulation into a powerful to guarantee impact, we must have teachers, instructors and students alike. to facilitate translational elements to tool for innovation and research into control over the aspects relating to the the workplace and, as a result, facilitate human behaviour for advancement in the detection of training requirements, and Therefore, we must consider it good the possibility of incorporating hours of education of healthcare sciences. whether or not these are in line with what practise to identify the various actors who simulation-based learning into the service the healthcare system requires in order to appear during a learning process, as well timetable. It is often possible to put this For the healthcare system and its provide the best response to healthcare as the elements that directly affect them into practise using the same materials professionals, these may also provide a needs. and which, as critical success factors, and scenarios as are available in the usual source of technological innovation, as the must be taken into consideration. If we workplace. In the case of educational healthcare professionals themselves are On many occasions a particular bear this in mind at the time of planning, centres, the incorporation of simulation the best qualified to detect the necessity healthcare requirement which gives designing or implementing an activity, prior to practise with real patients is a key for new simulators, and may also be the rise to the performance of a training whether it involves simulation or not, we success factor and requires a high level of source of possible technological proposals. activity designed to develop a specific can improve the results. coordination among the trainers. This provides a great opportunity for the professional competency gets lost during proposal and dissemination of design the planning and design processes. Aside from the simulation monitor and the In this way, the final actors to share prototypes if the centre, and the system We must emphasise the importance of student, we must take into consideration the learning space, namely, instructor itself, are prepared for it and are willing to direct effect, prior identification of health the knowledge area teacher in order and students, can function with all the provide suitable stimuli and promotion. indicators, and continual consideration of to achieve the necessary curricular elements in their favour. the final objective of the learning process, integration as well as to define the as this will surely help us to find more direct remainder of the levels of responsibility routes that will free us of unnecessary within the training centre. Simulation as a resource for baggage and focus our efforts on the most promoting innovation and efficient way to achieve our objective. This On another level, the clinical service excellence in education. exercise alone greatly strengthens the managers must consider the activity alignment of the training activity with real- as both necessary and pertinent, which Correct use of simulation methodology life requirements, which is precisely the requires, on the one hand, recognition demands its incorporation as a further revolution we are looking for by the director and the centre where the step in the learning process of the activity is to take place and, on the other professionals prior to their coming into hand, their commitment to providing contact with patients, as we mentioned 18 19
  • 11. 6 Different learning scenarios a. Medical and nursing faculties We also know that, when applied correctly, and any other training centres both simulation and patient contact are important motivators for the students, that provide healthcare graduate and that motivation is a fundamental qualifications. ingredient of effective learning. For this reason simulation should be strategically Simulation, as we have said, must be incorporated into the existing project for integrated into the learning processes the centre. from the beginning of the curriculum. Faculties must invest in specific simulators of greater or lesser complexity, b. Accredited healthcare centres a procedure that requires knowledge of the full potential of this methodology. and/or universities for the The faculties should also make the most training of healthcare science of the opportunity to create learning specialists scenarios which allow for the training of the maximum number of possible With regard to specialist training, the competencies by integrating the training explicit incorporation of deliberate-practise- of several of these simultaneously. based training before approaching certain activities with the patients, particularly We are aware that, for simulated where these may be at risk, is of paramount activities, students require some prior importance. knowledge, and we also know that this methodology permits training of attitudes It is fundamental, therefore, to bear in mind, and other emotional aspects and that first of all, that we must have a training these influence behaviour in real-life programme that defines the competencies environments. For this reason it is that are to be developed by the specialists convenient to incorporate simulation from in training before they receive their the beginning of the training in the same qualification. Secondly, that this programme way that it is important to incorporate should include competencies that should be contact with patients from the beginning trained through simulation. of the graduate programmes. Thirdly, in healthcare centres that are accredited for specialist training, there must 20 21
  • 12. be work spaces available for the performance time required for these practises. For this of deliberate practises or simulations and reason, the on-going training programmes these aspects must be incorporated into must be consistent with these requirements the qualification requirements. In many and should employ a methodology that will cases, these may simply refer to the same guarantee their effectiveness and impact. work spaces, or even the same resources, when used outside the normal activity Suitable training with simulators should be timetable of the centre, or service. For an element that is taken into consideration the training of more technically complex in professional recognition, in other words, competencies, agreements may be made in their qualifications, or accreditations, as with other centres in order to make the best well as in their careers. In any case, the of the significant investments made, where centres where the professionals carry out possible. their duties should bear this in mind. Similarly, training providers should offer c. Healthcare centres for on-going training which, where required, includes professional training. simulation, particularly when this is difficult to provide in healthcare centres due to the Over the course of a professional career, significant investment required. They should suitable orientation in on-going training also design activities that bear in mind on- is essential for maintenance of the going training in the healthcare centres. All competencies required for the performance this requires the configuration of resource of their duties and for their professional networks that allow the application of a development. scaled economy to the training, making it more accessible to the professionals, If they wish to take into consideration centres and healthcare systems that are the content of the previous section, obliged to bear the financial burden of the healthcare centres must know, or define, training. the competencies required by their professionals in order that they may carry out their duties. They must also know which of these require performance of deliberate practises with a certain frequency. This knowledge should be reflected in the organisation of services, resources and work spaces, so that the centre, in as far as possible, may provide the work space and 22 23
  • 13. 7 Steps towards implementation of simulation. The steps to be taken (listed below) are 1. Orientation towards healthcare conditioned by critical success factors requirements selected by the SIMBASE Project for the implementation and promotion of Aspects to be taken into consideration: deliberate practises. As a differentiating characteristic, the following factors, listed in • Who, or what organism, decides publications, have been added: orientation on the Training Programmes in towards healthcare requirements, design the centre? Is there is a unit which of the training activity, organisational and specialises in medical or healthcare educational context and administration of science training and proposes the available resources. training models for the centre? If this is so, it may greatly favour the implementation strategy. Critical success factors • Are the programmes are based on 1. Orientation towards healthcare competencies and the definition of requirements best practises? 2. Integration into the curriculum 3. Available resources • How are the programmes aligned 4. Design of the training activity with the community healthcare 5. Fidelity in Simulation requirements? 6. Team-based learning 7. Feedback • How are the required competencies, 8. Deliberate practises which are incorporated into the 9. Role of the instructor and training training programmes, defined? roles 10. Skills acquisition and retention The identification of the health, or care 11. Translation to practise indicators in the workplace are important 12. Measurement of results and may provide information about the 13. Organisational and educational context success of the training programme. Revision of the existing information systems in the professionals’ workplace is recommended in order to avoid, as 24 25
  • 14. far as possible, the development of new • Identify representative clinical is due to the fact that the training plans methods and clinical practises in order to systems, unless they are considered professionals. established these days are based precisely maximise learning and ensure retention necessary. In this aspect, the use of on that, purely technical training that does of the competencies being trained. ICTs may facilitate access to numerous not include skills training which, up until Furthermore, actions should be developed information sources. 2. Integration into the Curriculum now, was obtained in the hospital with the during the simulation training sessions patients themselves.” to strengthen the correlation with their Finally, any training programme in general, Both the publications consulted and courses or training plans. and simulation programmes in particular, our experience in this project serve Simulation may be used to provide should be able to rely on the assistance to demonstrate that simulation in the synthesis to the training experience, Actions: of representative clinical healthcare context of medical education is a highly whereby the students apply their professionals, as these may facilitate effective method of attaining learning knowledge, develop their skills, and acquire • Encourage questions from the the orientation towards the healthcare objectives. It is an excellent complement the experience necessary to complete students relating to their individual requirements. to real-life clinical practises, though not the training programme. For this reason, requirements and their levels of a substitute for them, given that real- simulation based on deliberate practises knowledge, skills and experience prior Actions: life experience possesses aspects that should be an educational characteristic to the training session. simulated environments cannot hope to that is carefully integrated alongside other • Identify the specific healthcare reproduce. educational events, clinical experiences, • Allow the instructors to make small requirements where training may problem-based learning, and others. As changes to the course material based result in change. Based on the SIMBASE experience, it one of the project experts commented “the on the requirements of the students, is proposed that courses be planned, students may be introduced to simulation or where necessary for the group as • Identify information systems and outlined and developed bearing in mind a whole. at an early stage of their curriculum as a health indicators which we intend to the context of the curriculum of the means of evaluating their level of practise modify, either directly or indirectly. healthcare professional in question and • Send information about the training and their psychomotor skills and, as the as a complementary aspect to clinical session to the educational centres • Diagnose to what extent the training programme progresses, they may get education. Curricular integration is one (university, those responsible for action is relevant to the organisation involved in more complex scenarios as the of the characteristics of high fidelity specialised training, healthcare and its context. complexity of both their knowledge and the simulation (Vásquez-Mata, 2009; centres), with references to the competencies to be developed during the McGahie 2010; Riancho, 2012; McGahie educational context. • Identify the competencies to be programme increases.” et al. 2009). trained, according to the identified • Get the tutors involved in all the requirements. While it is true that learning objectives Regarding the necessity of including course content. should, from our perspective, stem from simulation in training plans, one of the identified requirements, the design team, • Design the training action objectives Achieving suitable curricular integration of experts consulted on the Spanish course when developing the activity, should link and the possible results to be obtained the simulation programmes may ensure considers that “...From the moment it with the existing training timetable and depending on these requirements successful integration of simulation into the they leave the faculty, they receive make it as flexible as possible. A prior and the relevance of simulation- the organisational strategy and, as a purely theoretical training and, therefore, diagnosis should be performed to evaluate based training programmes for the result, into the educational strategy. though it is important to have theoretical the level to which existing programmes relevant agents of the healthcare knowledge, they do not have the skills are complemented by other educational system. necessary to perform the techniques. This 26 27
  • 15. In any case, the required investment may Actions: be made using efficient models, bearing in mind the following factors: • Identify the required resources: technological resources and suitable First of all, the use of e-learning platforms simulation rooms, depending on for all activities that may be performed the number of students, groups, or online, reserving onsite sessions for when instructors. strictly necessary. • Organise learning into small groups. Secondly, the provision of learning spaces Under no circumstances should there and scenarios within the workplace, where be more than five students together possible, thereby saving on unnecessary in the simulation scenario. costs in time and travel. • Identify the communications tool In third place, the search for synergies and the e-learning phase platform with other centres in the region so that, (materials, forums, chats, etc.) that with the same expenditure in time and will make the best use of the students’ travel, the training possibilities may be time. extended, particularly those that require greater investment and generally have • Make use of accredited websites in reduced attendance. order to access cases, incorporating the possibility of linking these to the In fourth place, it is possible to begin available simulators. with competencies that are more widely 3. Available Resources previously identified requirements and needed and that do not require expensive, • Identify the measurement indicators should rely on the support of the centres, highly complex simulators. Clear examples that allow for posterior analysis of The implementation of simulation has or training units, and the simulation of this are the simulators for training cost/benefits, sources and recovery a technical component and being able models should be adapted according to basic or advanced cardiopulmonary methods. For this purpose we should to rely on all the required resources these requirements. resuscitation, or the primary training make use of platforms that allow us to may influence the level of satisfaction phase for endoscopic surgery using register all the information required of both students and teachers and, as The principle limitations for generalised pelvitrainers. for general analysis and, in particular, a result, in the success of the learning application, with respect to resources and for analysis of cost/benefits and process. The training programme, the benefits of simulation, are the costs And, in fifth place, any investment should impact. therefore, should have suitable technical inherent in the implementation, which are be preceded by the guarantee of the means at its disposal, namely, simulation higher than those of other methodologies. availability of suitably trained instructors rooms, instructors and the simulators Our results have shown that, in general, and an organisation that will provide the themselves. simulation is expensive, but its benefits necessary time and work space for use by are far greater and, therefore, more the professionals. The availability of resources should than justify the investment, a fact that is be orientated in accordance with the reflected in a variety of publications. 28 29
  • 16. 4. Design of the training activity 5. Simulation fidelity As many authors say, the quality of simulation programmes depends more A script and design for the training In our experience it has been demonstrated on educational integration in the centre, sessions are required. These should that high fidelity simulation has been very or on the programme being in line with clearly reflect the situation we are trying well employed and highly regarded during the teachers and the context of the to reproduce for the performance of this pilot. The simulation technologies have organisation, than with the level of fidelity deliberate practises. been selected according to the different and the type of simulator (K.E.Littlewood learning scenarios and objectives. For 2011), and that simulation is used to The objectives and required results training in surgical and primary care measure the results of simulated learning should be precisely defined. This requires competencies, part-task trainers and but, in the end, what we really need to identification of the competencies to video analysis have been used and, in gauge is behaviour in real-life situations be acquired according to the different other cases where we are dealing with and results with the patients. learning domains in the simulation highly complex operations, the use of (cognitive, psychomotor, or affective). virtual simulation has received very positive evaluations. 6. Team-based learning The course script should be adapted to the student profiles and to the previously Furthermore, there are many authors These days, group learning of the identified requirements. It should be clear (Issenberg et al. 2005; McGahie et healthcare team is recognised as one to the student, or professional, that this al. 2010) who are of the opinion that of the objectives to be attained within practise is just another element in their one of the best practises in simulation the educational framework of future educational strategy, in their timetable. implementation is to look for High fidelity healthcare professionals. These people simulation, as the simulation technology work together as a team and are Actions: should come as close as possible to the interdependent in all their activities and, reality of clinical practise. as a result, their affinity ensures success • Identify the student profiles, their in healthcare. This is a competency, needs We need to consider precisely what therefore, that should be incorporated competencies and objectives we wish to into the training programmes and should • Clearly identify the competencies to achieve in order to find a balance between be trained via simulation in conjunction be trained the required resources and the fidelity of with other technical competencies. • Define precise objectives for the the scenario. training activity In our experience, not only is it one of the While suitable technological resources competencies that has been identified • Identify the principle elements that are a requirement, as Scalese (2008) as imperative, it is also one that could characterise the deliberate practise states, decisions regarding the use of possibly benefit from its own development and scenario to be used simulation technologies must take into through simulation and become a factor consideration the connection between that encourages participation in the • Define the evaluation methodology for learning objectives and tools. training activity, thereby increasing the the results of the learning efficiency of the activity. 30 31
  • 17. This is one way of making an effort to 7. Feedback Actions: and group levels, establishing the best facilitate transfer to clinical practise and moments for one or the other. to patient care. Healthcare is a “team Feedback consists of the application of a • Incorporate reflection as a diagnostic sport”, and this incorporation should allow variety of methods, sources and means of tool to analyse both the strong points • Try to reduce the time between task- us to provide training in the development increasing the impact on the participants. of the group as well as the aspects performance and feedback as much of common objectives and help clarify the requiring improvement. as possible. roles played by each member of the team. Our experience has demonstrated the It helps raise awareness of the situation effectiveness of the use of a variety • Incorporate reflection into training • Store all possible results and established and of the importance of leadership and of feedback techniques specifically as a complementary element to objectives during the reflection phase mutual support, all of which is reflected in orientated towards improving the clinical feedback, allowing the learning to in order to facilitate future analysis in the patients’ results. performance of the student through the extend beyond a purely mechanical simulation-based learning programmes use of different strategies in conjunction exercise. within the organisation. The fundamental message is that team with performance of the simulation. training should be incorporated throughout • Ensure that the organisation the training cycle as a complement to the The reflection phase is of vital importance takes into consideration a learning 8. Deliberate practise individual training needs, and will provide us within the feedback strategy, and should environment which is suitable for the be encouraged in order to obtain improved reflection (debriefing) phase. Deliberate practise is an important with opportunities to practise teamwork learning and performance results. The property which should characterise skills in simulation environments and, standards and suitable methods should • Ensure that the team participants are simulation sessions in order to train, refine subsequently, transfer these to patient be established for each of the expected relaxed, confident and comfortable and conserve acquired knowledge, skills care. results. during the reflection phase. and attitudes through the promotion of Actions: repetition and actions designed for on- In short, simulation-based learning • Encourage teamwork during critical going improvement of these competencies. • Identify teamwork as a competency should be implemented with a focus analysis, describing beforehand the Deliberate practise using simulation to be trained and use it as one of on an overall feedback strategy that type of interactions expected. has been shown to improve medical the central points in content training includes reflection. Feedback is an performance in many surgical specialities. • Focus on specific performance during the simulation implementation. essential aspect that should be taken indicators during feedback to Actions which ensure deliberate practise into consideration from the design • On completion of the training, ensure maximum performance and through simulation: phase of the activity and in relation to emphasise the influence of teamwork subsequent transfer. the scenario, the learning environment as an influential factor in transfer to and the expected results. Research • Ensure dissemination of the message • Provide feedback results and that, in order to conserve the skills clinical practise. results have demonstrated that integrate them into strategies for learned in the primary stages, the simulation-based training with a focus training and on-going improvement of • Encourage teamwork during the on feedback produces significantly students must continue with simulator feedback and reflection (debriefing) the acquired competencies practise in the future. better performance than a strategy that phases. does not include feedback. This focus • Provide suitable complementary • Ensure that the feedback is updated with maximises transfer to clinical practise. activities for feedback on both individual new techniques to provide a response 32 33
  • 18. retention of the trained competencies. What is certain is that, bearing in mind the role of the instructor in simulated According to Riancho et al. (2012), learning contexts, it is crucial that they students who are offered the opportunity play the role of facilitator, guide and to get involved in deliberate and repetitive motivator for the students in order to practise with simulation appear to acquire maximise their interaction, learning and the necessary skills more quickly than retention. The most important factor, those who are exposed to routine clinical however, is to ensure that both feedback situations with real-life patients. and reflection (debriefing) occur. Investment in instructor training is one of 9. The role of the instructor and the questions that should be taken into training roles consideration in order to ensure greater benefits and results from simulation- McGahie (2010) summarises that, with based learning. In this regard, Riancho regard to simulation instructor training, (2012) considers instructor training to clinical experience alone is no guarantee be a key element requiring investment, of the effectiveness of the simulation and that this investment should form instructor, and neither is it a requirement part of the implementation plan budget. that instructors and students come from the same healthcare area or even, it Actions: follows, from the same speciality. 1 Select instructors with prior From the experience of our study we experience in simulation can deduce the need for instructors to changing patient requirements, the • Introduce a learning method based on to have experience in simulation and, 2 Define the requisite general principles of current education, and simulation problems. with respect to instructor selection, competencies of the instructor best practises. some guarantee of prior experience in • Maintain a high level of motivation in the simulation, as a complimentary element 3 Facilitate education and training of • Once the course has been completed, students. to clinical experience, would appear to be these provide opportunities for practise a requirement. at all times and ensure that these • Encourage deliberate practise through opportunities continue to be available. precise definition of the learning and In the SIMBASE experience, however, Practise time is always short. task objectives. we have not been able to demonstrate the need for accredited experience in • Use an analysis and feedback process Deliberate practise is a factor that is very the precise simulation devices that will and keep a register of the sessions. much sought after by the students, and be used in the particular sessions, or its relation to educational integration and whether or not more specific, or more • Ask the students’ opinion about the training programmes must be coherent general skills are required. course. in order to ensure development and 34 35
  • 19. 10. Skills acquisition and retention and, in the long term, maximise the methods that do not include simulation. In • Evaluate the inclusion of the different effects of the training. the surgical field, Seymour1 has published, actors involved in the transfer: As the study has revealed, the acquisition along with convincing evidence, that training students, managers, co-workers, of competencies should be the central with virtual simulation transfers directly to service managers, etc. objective of all training sessions, combining 11. Transfer to clinical practise daily practise and improves patient care technical skills with others skills such as behaviour in the operating room. • Take into consideration the factors teamwork and communication. Transfer to clinical practise is the that have a positive or negative principle objective of simulation-based Transfer may be conscious (intentional, impact on the transfer of acquired We know, however, that over time, training programmes, and it should be or “high road” transfer), or automatic. competencies to clinical practise. competencies cannot be maintained incorporated into the evaluation of results. Automatic transfer is enriched with the and begin to decline. Our teachers, as is We must be able to know the level to which local learning contexts and includes • Bear in mind the retention of trained recommended in certain publications, the skills acquired have been applied to the physical surroundings, suitable competencies and the role of the set in motion a series of actions that real-life clinical situations. performance of the roles of the instructor in the learning attained. allow the development of strategies for different actors and evaluation of the improvement and retention of acquired Due to time restraints, we have not expectations of the students. Analysis of • Evaluate the importance of competencies over time. This factor is been able to study this as part of our the environmental and contextual factors communication and teamwork skills closely related to deliberate practise. investigation. We do know, however, that that affect transfer, either positively or ensuring the transfer of competencies • Consider the educational and negatively, is one of the most relevant The acquisition and retention of these to clinical situations in the workplace is a organisational aspects of transfer to aspects to be taken into consideration, competencies should be coherent with critical factor which must be evaluated, as daily practise and one which we are committed to on the requirements identified as well as with it allows us to enhance the implementation the basis of our experience. and dissemination of clinical simulation. • Evaluate, along with the students, the the objectives and results to be attained influence of the confidence acquired by the organisation. In this manner the Bearing this in mind, the inclusion of Authors such as Kuduvalli (2009), Fraser and encourage awareness of the organisation will promote and emphasise questionnaires from models such as et al., and Sturm et al. (2008), have shown limitations that still exist their retention. Holten et al. (2007), or those esteemed by through case studies that the transfer of Tejada (2007) is a useful way of evaluating skills acquired through simulation to real- • Consider the time factor as a Actions. clinical learning. life clinical environments improves the level fundamental variable in the evaluation 1 Connect directly with the interests of of retention as compared to traditional of the retention and transfer levels Actions: the centre, or service, to promote and teaching methods. Another study shows strengthen these competencies that medical interns who are trained to • Use of qualitative and quantitative attend to a cardiac arrest as a team in a tools for the gathering and analysis of 2 Design the programme emphasising real-life environment tend to respond far information the need to develop a plan which more easily as a team to the application of will allow the students to retain and protocols than more advanced residents’ 1 Seymour NE. (2008). VR or OR: a review of the evidence that virtual reality simulation improves operating improve these competencies, achieve teams who have been trained using room performance. Word J Surg; 32:182-8. systematic transfer to the workplace 36 37
  • 20. 12. Measuring the results conditions, after extensive training and with clearly defined measurement Measurement of results is essential criteria. in the implementation of a simulation programme, as it is in other aspects of • Responses of the students, either medical education. to multiple choice questionnaires or on the basis of written examinations. In general, the results to be taken into Direct measures of students consideration are, first of all, evaluation learning outcomes are preferred of performance, in other words, as they more reliable and less measurement of the increase in the influenced by individual responded competencies acquired by the students. characteristics2. Secondly, measurement of the transfer to real-life situations, in other words, • Simulator recording and filing of the whether or not the students transfer behaviour of the students during what they have learned to clinical training. practise. Finally, we need to identify the changes in healthcare that result from In the second case (transfer the training, and whether or not these measurement), this should be done lead, directly or indirectly, to improved via measurement of: 1) transfer of results in healthcare. competencies acquired to clinical practise, 2) the number of times this is In the first case (performance performed, and the level of expertise, measurement) it is essential to 3) the level of confidence shown by the have reliable information about the student in the use of the technique, 4) competencies trained and how these have The students’ perception of the level of improved, and to develop measurement improvement in patient care, 5) the level in the workplace. depth in the SIMBASE Impact Evaluation tools that are coherent with the learning of improvement in the use of resources. Model document. objectives. In order to achieve this, we need to The following factors that are influential take measurements beforehand and in transfer should be taken into In the third case (impact measurement), The three primary sources of information afterwards, and compare them. consideration: teamwork, the availability we can achieve this by measuring the in the evaluation of simulation-based of necessary resources, the existence of level of satisfaction of the patient with the learning results, and which should always This can be done using the following an open, positive attitude of the students attention received, the level of improvement be used with caution, are: sources of information: a) Direct during the learning, the coordination in waiting times, the level of influence on observation in the workplace, b) Surveys and supervision of the team by the the improvement in hospital services and, • Direct observation of performance: of the trainees, co-workers and area managers, the resistance to change in terms of surgery, by measuring the to be performed under controlled managers and c) Analysis of documents or the adaptation of the strategy of the reoperation rates. Measurement may organisation to simulation-based learning. also be made by introducing changes to 2 Downing SM. (2004). Reliability: on the reproducibility of assessment data. Med Educ; 38:1006-12. These factors are discussed in more the centre’s information systems and the 38 39
  • 21. patient register. Simulation-based training that ignores the have been proposed throughout the organisational and educational context various steps considered in this handbook. Actions: of teaching, evaluation and application to In addition, however, we propose the clinical practise, is a lost cause. following: 1. Select the variables and indicators to be studied for each of the fields Each context is considered to contain Actions: a number of inherent factors that have 2. Where possible, select accredited profound effects on the essence and 1 Incorporate innovation and quality tools or design and accredit other quality of the learning results and how training into the strategic plan of the tools where necessary healthcare professionals transfer them centre to clinical situations. There exist in-depth 3. Define the occasion and manner of 2 Use training innovation as a tool studies that approach the way in which application of the tools for change via the design and simulation provides visible witness to the importance of context in both learning and development of a simulation 4. Define the evaluation team who will implementation plan apply the tools practise34. While this factor requires more in-depth 3 Place the simulation implementation 5. Define the required resources, plan within the framework of process incorporating platforms that allow research than that performed by this project, we consider it necessary to bear and resource reorganisation online access to all the actors involved strategies for the centre: work spaces in the evaluation in mind the influence of certain contextual variables, such as 1) organisational and times within the healthcare support for the training, 2) coherence quality standards 6. Consider evaluation feedback activities with trainers, teachers, and integration with the objectives of managers and the organisation the organisation, 3) differences among the evaluated groups, 4) the changing rhythms of local contexts, 5) ease of 13. Organisational and educational communication within the organisation, 6) context the local remuneration system, 7) cultural barriers, 8) the resistance to change in The inclusion of the organisational the organisation and 9) the existence of and educational context as a critical an open system that considers change success factor for the implementation of as strategic and is capable of providing simulation, in conjunction with orientation feedback of the results of the simulation towards the training and organisational to the organisation itself. needs, is one of the objectives of this handbook. For the majority of these variables, actions 3 Kneebone R. Simulation and transformational change: the paradox of expertise. Acad Med 2009; 84:954-7. 4 Kneebone R et al. see article and copy reference. 40 41
  • 22. References Bradley, P. (2006). The history of simulation in medical education and possible future Stracke, Christian M. (2007): “Quality Standards for Quality Development in e-Learning: directions. MEDICAL EDUCATION. 4(3); 254-262 Adoption, Implementation, and Adaptation of ISO/IEC 19796-1”. [also online available on: http://www.qed-info.de/downloads Downing SM. (2004). Reliability: on the reproducibility of assessment data. Med Educ; 38:1006-12. Seymour NE. (2008). VR or OR: a review of the evidence that virtual reality simulations improves operating room performance. Word J Surg; 32:182-8. Epstein, Ronald M. (2007). Medical education - Assessment in medical education. NEW ENGLAND JOURNAL OF MEDICINE, 356 (4), 387-396 WHO. (2012). World Health Organization. Consulta en: http://www.who.int/en/ Ericsson, KA. (2007). An expert-performance perspective of research on medical WFME.(2012). World Federation for Medical Education. Consulta en: http://www.wfme. expertise: the study of clinical performance. Med Educ 2007; 41:1124-1339. org/ Fessler, HE . (2012). Undergraduate medical education in critical care. CRITICAL CARE Ziv, A; Wolpe, PR; Small, SD; et al. (2003). Simulation-based medical education: An ethical MEDICINE. 40(11); 3065-3069. imperative. ACADEMIC MEDICINE, 78(8); 783-788 Gaba, D. (2004). The future vision of simulation in health care. Qual Saf Health Care. Holton EF III. (1996). The flawed four-level evaluation model. Human Resource Quarterly, 13:i2-i10. 1996;7(1):5–25. Issenberg SB, McGaghie WC, Petrusa ER, et al. (2005). Features and uses of high-fidelity Holton, III, E.F., Bates, R.A., Bookter, A.I. & Yamkovenko, V.B. (2007) Convergent and medical simulations that lead to effective learning: A BEME systematic review. Med Divergent Teach.; 27:10–28. Validity of the Learning Transfer System Inventory. Human Resource Development Kneebone R et al . Simulation and transformational change: the paradox of expertise. Quarterly, 18(3) pp. 385_419. Acad Med 2009; 84:954-7. Fernández, T. and Fernández, E. (2007). La evaluación Del impacto de la formación Kuduvalli et al. (2009). Retention and trasnferability of team resource managment skills como estrategia de mejora en las organizaciones. Revista Electrónica de Investigación in anaesthetic emergencies: the long-term impact of a high-fidelity simulation –based Educativa; 9 (002). Disponible en: http://redalyc.uaemex.mx/pdf/155/15590204.pdf course. European Journal of Anaesthesiology. 26:17-22. McGaghie WC, Issenberg SB Choen ER et al. (2011). Does Simulation based medical education with deliberate practice tield better results than traditional clinical education? A meta-analytic comparative review of the evidence. Academic medicine; 86(1): 706- 711. McGaghie WC, Issenberg SB, Petrusa ER, Scalese RJ. (2010). A critical review of simulationbased medical education research: 2003–2009. Med Educ.;44:50–63 Riancho, J. et al. (2012). Simulación clínica de alto realismo: una experiencia en el pregrado. Educ Med. 15(2): 109:115. 42 43
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