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Office Environments
5S TRAINING
WHAT IS 5S?
 5S is a process for implementing and maintaining a
clean, safe, and organized work area.
 5S provides a way for organizations to operate
efficiently and effectively.
 5S is a Lean Organization tool that helps build a
foundation for continuous improvement.
http://REALKaizen.com
WHAT ARE THE 5S’S?
Japanese 5S’s English Translation American 5S Standard
Seiri Put Things in Order Sort
Seiton Proper Arrangement Straighten
Set in Order, Simplify
Seiso Clean Shine
Scrub, Sweep
Seiketsu Purity Standardize
Shitsuke Commitment Sustain
Discipline
http://REALKaizen.com
DEFINITION OF THE 5S’S
 Sort - Define what is and isn’t needed in the area to do the
job. Remove items not needed: tools, books, instructions –
prioritize essential items
 Set in Order - Organize the work area based on ‘A place for
everything and everything in its place.’ Designate locations
for files, tools, equipment, supplies, etc. and label properly
 Shine - Clean, sweep, scrub, etc.
 Standardize - Identify “Best Practices” and document them
so they can be followed by everyone. Use same tools,
processes, and documentation where applicable.
 Sustain – Maintain and review with everyone involved.
Continual reinforcement of the importance of 5S; Audits,
Culture change – make it a habit.
http://REALKaizen.com
WHY 5S?
 A cleaner & more organized work area results in higher
employee morale.
 Improved output and quality from knowing exactly
where to find files, drawings, manuals, supplies, etc.
 Reduced cost from not having to re-purchase lost or
damaged items.
 Streamlined processes through elimination of waste.
 More organized and efficient workplace can lead to
potential increase in orders, growing profitability
 The Visual Workplace affects everyone!
http://REALKaizen.com
SORT
 Remove non-essential items from work area
 Sort through desk drawers, file cabinets,
carts, tables, office supplies, materials,
paper work, and discard unneeded items
 Remove hardcopy items where not needed
 Sort computer files the same as hardcopy
files – remove outdated and unused folders
http://REALKaizen.com
SET IN ORDER
 Replace files and folders in a more organized manner
 Organize by removing waste in the processes; reduce
movement and transportation
 Label files, drawers, cabinets, shelves, etc. Label
office equipment in common areas.
 When labeling, ask the question “Could someone find
these items if I’m not here?” If not, label it.
 Use color coding to make it easier to locate and store
similar information.
http://REALKaizen.com
SHINE
 Clean, dust, and mop to show off your work area
 Dirt, dust and clutter can have an adverse effect
on quality, safety, and morale - clean everything.
 Clean work environments leave customers with a
comfortable feeling about your quality.
 Any necessary repairs should be noted and fixed
on the spot
http://REALKaizen.com
STANDARDIZE & SUSTAIN
 Standardize
 Define and document best practices for
accomplishing the tasks in the area. Eliminate
waste in tasks and processes.
 Train everyone to the best practices
 Sustain
 Make 5S a daily part of standard work
 Define tasks needed to maintain 5S. Implement
daily and weekly assignment sheets to insure tasks
are completed.
 Set up auditing to ensure ongoing use
http://REALKaizen.com
5S IN THE OFFICE
 Personal Items – Good Practice!
 We spend 8+ hours at work - pictures and personal items
can inspire, motivate and let others know a little about us
and make others feel a little more comfortable
 Bulletin Boards – Should be informative and fun!
 Should contain updated and needed information and are
located in an area that is easily accessible by all.
 Bulletin boards can be a great way to tell others about the
people who work in the department, what the department
has accomplished, or for recognizing exceptional
performance.
 Give them a personal touch!
http://REALKaizen.com
5S CREATES THE ENVIRONMENT FOR IMPROVEMENT
 Work Smarter not Harder
 Question all common practices – What value do they add?
How much waste is generated?
 Is the office layout in the correct arrangement for
accomplishing the work? Can/should desks and cabinets
be moved?
 Map processes or flow of information to identify waste
Waste exists everywhere and in many forms…..
http://REALKaizen.com
8 WASTES
http://REALKaizen.com
WASTE 1 - TRANSPORTATION
 Definition
 Unnecessary movement of items between processes
 Causes
 Poor layout and/or process Design & Planning
 Unstructured or not understood Value Stream
 Complex Material flow
 Problems
 Increased Time & Cost to transport & search
 Increased Defects due to accidents
http://REALKaizen.com
WASTE 2 - INVENTORY
 Definition
 Any raw material, Work in Progress (WIP) or finished
goods which are being stored
 Causes
 Overproduction causes inventory build up between
processes
 Problems
 Adds cost
 Requires space
 Hides process defects
 Can become a defect
http://REALKaizen.com
WASTE 3 - MOTION
 Definition
 Unnecessary movement within a Process
 Causes
 Poor workplace layout
 Poor process planning
 Poor Housekeeping
 No Standard Operating Procedures
 Problems
 Adds time & cost
 Can be a safety issue
http://REALKaizen.com
WASTE 4 - WAITING
 Definition
 People or Parts that are waiting for a work cycle to
be completed
 Causes
 Unreliable Supply Chain
 Bottlenecks
 Down Time
 Problems
 Excessive Lead Time
 Causes Bottle Necks
 Additional Time & Cost
http://REALKaizen.com
WASTE 5 – OVER PROCESSING
 Definition
 Processing beyond the value required by the
Customer
 Causes
 Lack of Customer Focus
 “Always done it this way”
 Lack of understanding
 Scheduled work time is longer than needed
 Problems
 Increases Time & Cost
http://REALKaizen.com
WASTE 6 – OVER PRODUCTION
 Definition
 To produce items sooner or in greater quantities than
required for customer demand
 Causes
 Poor planning
 Incorrect bottleneck assumptions
 Problems
 Overproduction discourages a smooth flow of
production
 Leads to excessive work in process inventory
http://REALKaizen.com
WASTE 7 – UNDERUTILIZED PEOPLE
 Definition
 Underutilization of people’s Abilities, Knowledge, and
Skills
 Causes
 Constant management turnover unaware of talent
pool
 Employee not happy in current position
 Problems
 Great ideas might be missed
 Dominant personalities may force focus in wrong
direction
http://REALKaizen.com
WASTE 8 - DEFECTS
 Definition
 A defect is when the Customer believes they did
not get what they paid for
 Causes
 Process Variation
 Customer requirements not understood
 Problems
 Additional Time & Cost
 Reduces Customer Confidence
http://REALKaizen.com
BEFORE & AFTER 5S
http://REALKaizen.com

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Implementation 5S Training at Office.pptx

  • 2. WHAT IS 5S?  5S is a process for implementing and maintaining a clean, safe, and organized work area.  5S provides a way for organizations to operate efficiently and effectively.  5S is a Lean Organization tool that helps build a foundation for continuous improvement. http://REALKaizen.com
  • 3. WHAT ARE THE 5S’S? Japanese 5S’s English Translation American 5S Standard Seiri Put Things in Order Sort Seiton Proper Arrangement Straighten Set in Order, Simplify Seiso Clean Shine Scrub, Sweep Seiketsu Purity Standardize Shitsuke Commitment Sustain Discipline http://REALKaizen.com
  • 4. DEFINITION OF THE 5S’S  Sort - Define what is and isn’t needed in the area to do the job. Remove items not needed: tools, books, instructions – prioritize essential items  Set in Order - Organize the work area based on ‘A place for everything and everything in its place.’ Designate locations for files, tools, equipment, supplies, etc. and label properly  Shine - Clean, sweep, scrub, etc.  Standardize - Identify “Best Practices” and document them so they can be followed by everyone. Use same tools, processes, and documentation where applicable.  Sustain – Maintain and review with everyone involved. Continual reinforcement of the importance of 5S; Audits, Culture change – make it a habit. http://REALKaizen.com
  • 5. WHY 5S?  A cleaner & more organized work area results in higher employee morale.  Improved output and quality from knowing exactly where to find files, drawings, manuals, supplies, etc.  Reduced cost from not having to re-purchase lost or damaged items.  Streamlined processes through elimination of waste.  More organized and efficient workplace can lead to potential increase in orders, growing profitability  The Visual Workplace affects everyone! http://REALKaizen.com
  • 6. SORT  Remove non-essential items from work area  Sort through desk drawers, file cabinets, carts, tables, office supplies, materials, paper work, and discard unneeded items  Remove hardcopy items where not needed  Sort computer files the same as hardcopy files – remove outdated and unused folders http://REALKaizen.com
  • 7. SET IN ORDER  Replace files and folders in a more organized manner  Organize by removing waste in the processes; reduce movement and transportation  Label files, drawers, cabinets, shelves, etc. Label office equipment in common areas.  When labeling, ask the question “Could someone find these items if I’m not here?” If not, label it.  Use color coding to make it easier to locate and store similar information. http://REALKaizen.com
  • 8. SHINE  Clean, dust, and mop to show off your work area  Dirt, dust and clutter can have an adverse effect on quality, safety, and morale - clean everything.  Clean work environments leave customers with a comfortable feeling about your quality.  Any necessary repairs should be noted and fixed on the spot http://REALKaizen.com
  • 9. STANDARDIZE & SUSTAIN  Standardize  Define and document best practices for accomplishing the tasks in the area. Eliminate waste in tasks and processes.  Train everyone to the best practices  Sustain  Make 5S a daily part of standard work  Define tasks needed to maintain 5S. Implement daily and weekly assignment sheets to insure tasks are completed.  Set up auditing to ensure ongoing use http://REALKaizen.com
  • 10. 5S IN THE OFFICE  Personal Items – Good Practice!  We spend 8+ hours at work - pictures and personal items can inspire, motivate and let others know a little about us and make others feel a little more comfortable  Bulletin Boards – Should be informative and fun!  Should contain updated and needed information and are located in an area that is easily accessible by all.  Bulletin boards can be a great way to tell others about the people who work in the department, what the department has accomplished, or for recognizing exceptional performance.  Give them a personal touch! http://REALKaizen.com
  • 11. 5S CREATES THE ENVIRONMENT FOR IMPROVEMENT  Work Smarter not Harder  Question all common practices – What value do they add? How much waste is generated?  Is the office layout in the correct arrangement for accomplishing the work? Can/should desks and cabinets be moved?  Map processes or flow of information to identify waste Waste exists everywhere and in many forms….. http://REALKaizen.com
  • 13. WASTE 1 - TRANSPORTATION  Definition  Unnecessary movement of items between processes  Causes  Poor layout and/or process Design & Planning  Unstructured or not understood Value Stream  Complex Material flow  Problems  Increased Time & Cost to transport & search  Increased Defects due to accidents http://REALKaizen.com
  • 14. WASTE 2 - INVENTORY  Definition  Any raw material, Work in Progress (WIP) or finished goods which are being stored  Causes  Overproduction causes inventory build up between processes  Problems  Adds cost  Requires space  Hides process defects  Can become a defect http://REALKaizen.com
  • 15. WASTE 3 - MOTION  Definition  Unnecessary movement within a Process  Causes  Poor workplace layout  Poor process planning  Poor Housekeeping  No Standard Operating Procedures  Problems  Adds time & cost  Can be a safety issue http://REALKaizen.com
  • 16. WASTE 4 - WAITING  Definition  People or Parts that are waiting for a work cycle to be completed  Causes  Unreliable Supply Chain  Bottlenecks  Down Time  Problems  Excessive Lead Time  Causes Bottle Necks  Additional Time & Cost http://REALKaizen.com
  • 17. WASTE 5 – OVER PROCESSING  Definition  Processing beyond the value required by the Customer  Causes  Lack of Customer Focus  “Always done it this way”  Lack of understanding  Scheduled work time is longer than needed  Problems  Increases Time & Cost http://REALKaizen.com
  • 18. WASTE 6 – OVER PRODUCTION  Definition  To produce items sooner or in greater quantities than required for customer demand  Causes  Poor planning  Incorrect bottleneck assumptions  Problems  Overproduction discourages a smooth flow of production  Leads to excessive work in process inventory http://REALKaizen.com
  • 19. WASTE 7 – UNDERUTILIZED PEOPLE  Definition  Underutilization of people’s Abilities, Knowledge, and Skills  Causes  Constant management turnover unaware of talent pool  Employee not happy in current position  Problems  Great ideas might be missed  Dominant personalities may force focus in wrong direction http://REALKaizen.com
  • 20. WASTE 8 - DEFECTS  Definition  A defect is when the Customer believes they did not get what they paid for  Causes  Process Variation  Customer requirements not understood  Problems  Additional Time & Cost  Reduces Customer Confidence http://REALKaizen.com
  • 21. BEFORE & AFTER 5S http://REALKaizen.com