Impala's Remote Communication Agreements
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A set of communication agreements will help your remote team succeed. Here's why: https://bit.ly/2V7ijH6
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We do reach out to a wide range of audience distributed in large geographical area over the world now, with great ease thanks to the developments in the field of information and computer technology. We have to ensure these communication is done in an error free manner all the time. We will not be able to meet them personaly, sometimes, to correct an error happened in communicating to them. It's not additionally bettered with body language. So we have to play well with the language we use.
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Lesson 1 focuses on the Ethics of Communication: in this Age of Information, we need to understand the importance of trust and consequences more than ever.
Lesson 2 details the differences between positive and negative speech, giving you control over the type of results you want: short or long term.
Lesson 3 is on Public and Private Conversation, ie how to avoid pitfalls and unnecessary risk.
Lesson 4 is about Fiction vs Non Fiction: we'll see how this is not only about genre but integrity.
Lesson 5 focuses on Voice, Context and Audience, providing tips on how to improve your interactions with your public or single interlocutor.
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Here are sample rules for a foods lab and 7th grade exploratory course:
Foods Lab Rules:
1. Wash hands before and after preparing food.
2. Keep work areas clean and sanitize surfaces.
3. No gum, food or drinks allowed outside of designated eating areas.
4. Follow all safety procedures for equipment like the oven and knives.
5. Be respectful of others' space and work areas.
7th Grade Exploratory Course Rules:
1. Respect others by listening when they are speaking and keeping hands and objects to yourself.
2. Come to class prepared with materials and completed assignments.
3. Help take care of materials and equipment and return them to their
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- Listening makes up 45% of the total communication process, while speaking is 30% and writing is 9%.
- Barriers to communication can be related to the communicator, receiver, or external environment factors like noise levels.
- Over 55% of communication comes from body language such as posture, eye contact, orientation, and facial expressions.
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Facilitation and Media Interviews
This document provides guidance for facilitators and on conducting media interviews. It discusses key concepts for facilitators such as focusing on the process, paraphrasing, summarizing, and questioning participants. It also outlines important attitudes, knowledge, and skills for facilitators including active listening, communication best practices, and dealing sensitively with adults. For media interviews, it recommends answering the question concisely, being concrete with examples, preparing key messages and responses to tough questions, and keeping answers brief and focused.
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1. How do I deal spontaneously with challenging conversations (where opinions vary, emotions are high and stakes are significant)?
2. How can I resolve problems where I have been disappointed by employee accountability and avoid unnecessary costs and strained relationships?
3. How do I develop and environment where people can carry on a dialogue and feel safe expressing their own view.
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In a leadership role, you'll need to communicate effectively with people. We often get back what we give out so make your communication style positive and constructive to help define your expectations of people and to support them if they're struggling.
If you can make people feel safe, they'll usually tell you where they're at, and that can help you to develop effective work relationships and a proactive style of line management.
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Lesson 1 focuses on the Ethics of Communication: in this Age of Information, we need to understand the importance of trust and consequences more than ever.
Lesson 2 details the differences between positive and negative speech, giving you control over the type of results you want: short or long term.
Lesson 3 is on Public and Private Conversation, ie how to avoid pitfalls and unnecessary risk.
Lesson 4 is about Fiction vs Non Fiction: we'll see how this is not only about genre but integrity.
Lesson 5 focuses on Voice, Context and Audience, providing tips on how to improve your interactions with your public or single interlocutor.
Lesson 6 is about Fact Checking and how this will help you manage unscrupulous counterparts.
We will discuss topics like Transactional Analysis, Information Theory, Social Media and even Fake News and Conspiracy Theories.
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The document provides guidance on effective communication skills such as listening, questioning techniques, self-talk, and negotiation strategies. It discusses the importance of preparation, understanding different perspectives, and focusing on common goals and interests rather than positions. Active listening techniques like paraphrasing and reflecting feelings are emphasized to confirm understanding and make the other person feel heard. Effective questioning involves a mix of open-ended and closed questions.
Classroom Management
Here are sample rules for a foods lab and 7th grade exploratory course:
Foods Lab Rules:
1. Wash hands before and after preparing food.
2. Keep work areas clean and sanitize surfaces.
3. No gum, food or drinks allowed outside of designated eating areas.
4. Follow all safety procedures for equipment like the oven and knives.
5. Be respectful of others' space and work areas.
7th Grade Exploratory Course Rules:
1. Respect others by listening when they are speaking and keeping hands and objects to yourself.
2. Come to class prepared with materials and completed assignments.
3. Help take care of materials and equipment and return them to their
Feedback management
Feedback management: Conversations can be a tricky business. Sometimes, decoding what is said with what is meant is difficult at best. However, communication is a necessary tool in todays world. And it’s not only speaking that can be difficult, but trying to interpret body language, and other language barriers are just a few of the obstacles barring effective communication. It’s often been the case were one party completely miscommunicates to another due to a misunderstanding between parties.
https://www.digistore24.com/redir/348520/shahadathussain/
https://www.digistore24.com/redir/348520/shahadathussain/
Make sure that people understand what you are trying to say. Whether in marketing, management, or just everyday conversations. Through feedback, communication can be an effective tool in the world of business and everywhere else
how to make your relationship strong?
I personally have a hard time believing any ONE guru can solve all my problems – but if I hear from multiple experts the same wisdom, I take heed.
Powerpoint Game
Formal email is an effective form of communication as it allows for quick, appropriate, and convenient contact between employees. It is important for employees to communicate to effectively accomplish tasks and ensure business success. Sitting up straight is the most appropriate body language in an interview as it conveys confidence and qualification. Calling friends for social reasons on a phone at work is inappropriate. Sending an email detailing the time and place is the most formal and convenient way to arrange a staff meeting. The right way to deal with noise during a phone call at work is to politely ask to be put on hold, and the right way to handle witnessing workplace bullying is to report it to a manager.
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Communication skills are an important part of everybody's life. How good are yours? Time to find out. Take this test and measure yourself.
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The document discusses basic communication skills, including establishing rapport, listening, barriers to communication, and body language. Some key points covered are:
- Establishing rapport requires self-confidence, understanding people, enthusiasm, eye contact, and interest in the other person.
- Listening makes up 45% of the total communication process, while speaking is 30% and writing is 9%.
- Barriers to communication can be related to the communicator, receiver, or external environment factors like noise levels.
- Over 55% of communication comes from body language such as posture, eye contact, orientation, and facial expressions.
Communicationskills2
This document discusses interpersonal communication and provides tips to improve communication skills. It notes that interpersonal communication involves message sending and receiving between two or more people. The quality of communication affects work and life quality. Effective communication skills like conversation, listening, body language and emotional awareness can be learned. The document then provides guidance on various aspects of communication like avoiding unnecessary details, smiling, speaking clearly, and listening actively. It emphasizes the importance of self-awareness and feedback in overcoming barriers to successful interpersonal communication.
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INFORMING OTHERS OF YOUR HEARING LOSS
SPEECHREADING
STRATEGIES TO IMPROVE COMMUNICATION
APPROACHES TO COMMUNICATION
HEARING PROTECTION DEVICES
ASSISTIVE LISTENING DEVICES
Tips on Overcoming Nervousness: Speak Confidently in Public
Most people are nervous when they are asked to give a speech. Getting butterflies in the stomach when facing an audience is all too common. This article gives 4 useful tips to help you overcome your nervousness and speak confidently in public.
Message Training Part I
This document provides guidance on developing and delivering an effective message. It discusses determining the audience and their interests, identifying core values and priorities, and crafting a concise message statement. The message should be positive and connect with the audience using language relevant to them. Both internal and external audiences are addressed. Guidelines are provided on consistently communicating the message across all mediums and staying disciplined by continually repeating and reinforcing the core message.
Facilitation and Media Interviews
This document provides guidance for facilitators and on conducting media interviews. It discusses key concepts for facilitators such as focusing on the process, paraphrasing, summarizing, and questioning participants. It also outlines important attitudes, knowledge, and skills for facilitators including active listening, communication best practices, and dealing sensitively with adults. For media interviews, it recommends answering the question concisely, being concrete with examples, preparing key messages and responses to tough questions, and keeping answers brief and focused.
Speak with Authority
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The document provides tips and strategies for effective communication and leadership. It discusses building rapport, choosing the right communication method, listening skills, giving instructions, email etiquette, and using features versus benefits. The key takeaways are that leaders should communicate with tact and finesse, address issues directly but diplomatically, and focus on creating win-win solutions.
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Challenging conversations are those everyday interactions that significantly affect you and others. They differ from ordinary dialogue because the opinions of the participants may vary, the emotions are high and the stakes are significant. The way in which you deal with these important discussions can have a positive or negative result and can change the course of your relationship. Learn the tools to handle life’s most difficult conversations, say what’s on your mind, and achieve positive outcomes. Challenging confrontations consists of face-to-face accountability discussions where someone has disappointed you and you talk to him or her directly. When handled well, the problem is resolved and the relationship benefits. New research demonstrates that these disappointments aren’t just irritating – they’re costly, sapping organizational performance by 20 to 50 percent. Learn to permanently resolve failed promises and missed deadlines, transform broken rules and bad behaviors into productive accountability and strengthen relationships while solving problems. At the heart of mastering these challenges is the ability to engage in and maintain dialogue. Masters of dialogue create an atmosphere where everyone feels safe about adding his or her own views to the “shared pool” of ideas being expressed. The skills are critical to the success of all leadership roles. Active participants will increase their awareness of the challenging conversations and confrontations as well as hands-on tips and techniques on how to manage them effectively.
Learning Objectives:
1. How do I deal spontaneously with challenging conversations (where opinions vary, emotions are high and stakes are significant)?
2. How can I resolve problems where I have been disappointed by employee accountability and avoid unnecessary costs and strained relationships?
3. How do I develop and environment where people can carry on a dialogue and feel safe expressing their own view.
KW Inner Strength - Assertive and Effective Communication - SlideShare.pptx
This presentation can help you to communicate assertively and effectively, particularly in a Team Leader or Line Manager role.
In a leadership role, you'll need to communicate effectively with people. We often get back what we give out so make your communication style positive and constructive to help define your expectations of people and to support them if they're struggling.
If you can make people feel safe, they'll usually tell you where they're at, and that can help you to develop effective work relationships and a proactive style of line management.
Our impact and influence are not usually about what we say, they're about how we say things. This presentation can help you to think about how you communicate in business to support individual and team success.
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After reading many self-help books, watching various TED Talks, and listening to a ton of podcasts, I've condensed my learnings to help you improve your communications skills, deal with conflict, and collaborate better than ever, not only in FOSS, but also everywhere else.
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1. To be an effective communicator, one must be aware of their own communication strengths and weaknesses and regularly reflect on interactions to assess what works and what barriers may be present.
2. There are many behaviors that inhibit effective communication, such as criticizing, name-calling, ordering, and diverting the conversation. Diverting is one of the most commonly used barriers.
3. Good listening involves giving full attention to the speaker, resisting distractions, checking for understanding through questions, and being aware of how tone, emphasis, speed, eye contact, gestures, and posture can influence the message received.
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The document discusses the importance of communication skills, both verbal and nonverbal. It notes that effective communication can increase business performance and is important for personal relationships and success. The document provides examples of verbal skills like active listening and clear language. It also discusses nonverbal communication cues and their meanings. Tips are given for improving verbal and nonverbal communication abilities. An activity is proposed to quiz people on nonverbal cues through a team game.
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This document discusses the three basic types of human communication: speaking, listening, and asking questions. It provides tips for effective speaking, such as planning what to say and using clear language. For listening, it emphasizes active listening over passive listening by paying attention and demonstrating interest. When asking questions, it recommends using open-ended questions to encourage elaboration and expanding ideas. The document also covers non-verbal communication cues like eye contact, body language, and tone of voice that can impact relationships and learning.
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Communication is important for businesses because it allows people to exchange information, opinions, and ideas. Face-to-face communication provides an opportunity for immediate feedback through dialogue. Oral communication transfers information verbally and can be supported by visual aids. Body language, tone of voice, and other nonverbal cues are important aspects of communication. Effective telephone communication involves being prepared, establishing rapport, obtaining feedback, and summarizing discussions.
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This document provides guidance on improving communication skills through effective use of body language. It discusses how body language accounts for 93% of communication and offers tips for using body language to make a positive first impression. These tips include smiling, making relaxed eye contact, keeping an open posture, acting as if speaking to a friend to seem more approachable, and mentally rehearsing interactions to boost confidence. The document stresses that proper body language can help reduce self-consciousness and allow you to focus outwardly on the other person.
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Active listening and empathy are powerful tools for building better working relationships. Active listening involves fully focusing on the speaker and acknowledging their thoughts and feelings without judgment. It can improve communication, relationships and productivity. Empathy allows people to connect on a deeper level by recognizing and validating others' perspectives and experiences. When combined, active listening and empathy create stronger bonds through open communication and emotional support. Organizations can foster these skills by promoting them as values and encouraging open dialogue.
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This document provides an introduction to interpersonal skills. It discusses the importance of interpersonal skills for success in both personal and professional contexts. Key interpersonal skills include communication, listening, task delegation, and leadership. The document then covers various aspects of verbal and non-verbal communication skills that are important for effective interpersonal interactions, such as listening, asking questions, body language, tone of voice, and emphasis.
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The document discusses several key points about effective communication:
1) Communication is multi-faceted, involving both verbal and nonverbal messages, with nonverbal elements like tone of voice and body language accounting for 70-93% of the full message.
2) The way a message is delivered, through factors like the speaker's tone and word choice, significantly impacts how the message is received.
3) True communication success is defined by the message that is understood by the listener, not just the message that was intended by the speaker. Miscommunication is common.
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The document discusses various aspects of communication including elements, methods, types, pros and cons of different types, and the impact of body language. It covers verbal communication, nonverbal communication, visual communication, and written communication. For each type of communication, it provides steps to develop those skills such as using an engaging speaking voice for verbal communication, noticing your own body language for nonverbal communication, getting feedback on visual aids, and keeping writing clear and simple. The overall document serves as a guide to improving different communication capabilities.
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The Power of Nonverbal Communication
As little as 7% of a message may be communicated by the words we use.
"Actions speak louder than words." I am sure you have heard this phrase many times. Perhaps someone said it to you when you had a misunderstanding over the meaning of a message. Perhaps you used this phrase yourself to question the intent of a friend, family member, or coworker. What does it suggest? How do our actions and other nonverbal communication add to or detract from our goal of a meeting of the minds?
In the introduction to this course, we said that communication is power--the power to inform, the power to influence others, the power to entertain, and the power to manage interpersonal exchanges. How much of that power is in the words we choose? How much of that power is harnessed in the nonverbal?
In fact, the most widely accepted research on this topic breaks it down like this:
Transcript
Wow! These numbers certainly suggest that listening with our eyes is even more important that listening with our ears. This sure puts a new spin on last week's discussions.
If you don't believe what you are reading, if you think these numbers are off base, look at the images below and take a minute to jot down what you think is going on in each of them.
Did you say any of the following?
1. The doctor has just received some really great news about a patient's condition.
2. The stressed out student realizes that he has no idea how to apply macroeconomic concepts.
3. The woman in the grey pantsuit and her coworker are in disbelief when the vendor tells them that he cannot meet their deadline.
4. The pregnant woman is excited to feel her baby kick.
You may not have perceived these images precisely as they are described here, but I bet your conclusions were similar. A picture is worth a thousand words; isn't it amazing what these pictures can say? The nonverbal communication in these still images pretty effectively communicates the thoughts and feelings of these total strangers. Imagine the added power nonverbal cues possess when we are dealing with real people, particularly those with whom we have a history. Nonverbal communication is powerful, far more powerful than the words we say. The fact that we did not all interpret those pictures in precisely the same way suggests too that nonverbal communication and verbal communication have something in common: Both can be ambiguous. Recognizing that nonverbal communication has great power, the power to add to or detract from our message, is an important idea to take away from this course.Nonverbal Messages
Body language is made up of several things, including facial expression, gestures, eye contact, and posture. The charades game you played as a kid that required you to use body language alone to get your teammates to guess the name of a movie or a well-known phrase, the era of the silent movie, and the talent of a mime all teach us that body language is powerful.
I am sure you can recall a time w ...
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Week 8 DiscussionCOLLAPSEPresentation PreparationNext we
Week 8 Discussion
COLLAPSE
Presentation Preparation
Next week, you will give your presentation. Your goal is to feel confident about your topic. However, as you read this week, some people fear public speaking more than death.
First, identify the topic and audience of your persuasive presentation.
Second, considering the course materials for this week, describe the strategy you will use to hold your audience's attention, establish credibility, and convey nonverbal emotions. For example, how will you keep your nerves calm? How will you make sure you cover each point you want to make? How will you use effective hand gestures, exert the right tone, and speak with confidence? How do you stay within the time limit? Discuss why you chose that strategy.
Post your initial response by Wednesday, midnight of your time zone, and reply to at least 2 of your classmates' initial posts by Sunday, midnight of your time zone.
Optional: Feel free to upload and share your PowerPoint presentation with your class for feedback this week.
1st response
RE: Week 8 Discussion
COLLAPSE
Preparing Presentation
Topic: Effective Communication
Effective communication in an organization plays a crucial role in the long-term prosperity of that firm. For this reason, it is of the essence for members of an organization to understand why they need to ensure they communicate effectively with each other. My presentation will focus on effective communication in organizations at all times and why it is important.
Strategy
My presentation will be either successful or unsuccessful, depending on the strategy I apply when presenting to the audience. Since I want to capture the audience's attention, the best strategy I can use in this presentation is storytelling. Most lecturers and even guest speakers usually communicate via storytelling. Similarly, I would use a storytelling strategy because it captures the audience's attention by placing them in my world. By telling a narrative that relates to effective communication, I will gain the audience's attention and ensure they are concentrating during my presentation.
It is not easy to establish credibility with an audience I have never engaged with before. However, with certain steps, I can build credibility that makes the audience want to listen to my presentation. For instance, I will have to dress the part for credibility, ensure I maintain eye contact, provide my credentials, and set up a common ground with the audience. Additionally, I will establish credibility by ensuring every member of the audience can hear me talk irrespective of where they are sitting.
Conveying non-verbal emotions is a complex activity that will lead to a presenter losing their credibility if not done right. In this sense, I have to convey non-verbal emotions by ensuring my voice is audible, presenting with facial expressions, and ensuring there is personal space between the audience and me as a presenter. Secondly, I can convey non-verbal e ...
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Impala's Remote Communication Agreements
- 2. Remote Communication Agreements 1 Remote Communication Agreements Communication bears a huge influence on overall team dynamics and our team's sense of community. Being a remote team means we often have limited access to important communication cues, including body language, vocal tone, and more. Because we want to ensure communication positively influences work experience and culture, we've pieced together these 4 guiding principles to follow when it comes to communicating across our remote team. For more effective communication, our team agrees to: 1. Always Over-communicate You can't be too clear. You can't be too clear. You can't be too clear. As a remote team we have limited access to more expressive forms of communication and external cues, such as body language and tone. Interruptions are not nearly as tragic as misunderstandings. Everyone on the team is happy to help support you in your work and in your learning. To make sure we've understood information correctly, and have transmitted information correctly, we agree to always opt to over-communicate.
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