SlideShare a Scribd company logo
1 of 68
Download to read offline
Hello
Saturday, 5 December 15
Impact Mapping
Saturday, 5 December 15
Impact Mapping
"strategic planning technique
that prevents organisations from getting lost while building products...by clearly
communicating assumptions, helping
teams align their activities with overall business objectives”
(http://www.impactmapping.org/)
Saturday, 5 December 15
Preamble: Maps
Saturday, 5 December 15
Other Maps
Saturday, 5 December 15
The Light Switch
Saturday, 5 December 15
The What, not the How
“When it gets dark, I turn on a light.
I can work, cook, read—long after sundown...The simple flip of a switch makes many
things possible and solves many problems.
When I ask developers and engineering managers what their software product
does, often, they don’t tell me.They regale me details equivalent to explaining the
production of electricity, starting from mining coal until the switch closes a circuit.
It’s all about the technical how.
Your customers...want to know the what—what is possible on their side of the
metaphorical light switch when they use your product.”
(http://www.estherderby.com/2015/11/what-does-your-product-do.html)
Saturday, 5 December 15
Impact Maps
Saturday, 5 December 15
Impact Maps
• Key proponent Gojko Adjic
Saturday, 5 December 15
Impact Maps
• Key proponent Gojko Adjic
• Multi-level mindmaps centred on a business
goal
Saturday, 5 December 15
Impact Maps
• Key proponent Gojko Adjic
• Multi-level mindmaps centred on a business
goal
• Enable us to map scope from these goals
Saturday, 5 December 15
Impact Maps
• Key proponent Gojko Adjic
• Multi-level mindmaps centred on a business
goal
• Enable us to map scope from these goals
• It’s a living, collaborative document
Saturday, 5 December 15
Impact Maps
• Key proponent Gojko Adjic
• Multi-level mindmaps centred on a business
goal
• Enable us to map scope from these goals
• It’s a living, collaborative document
• Ties in with aspects of DDD, Lean,Agile
Saturday, 5 December 15
Goal (SMART)
Saturday, 5 December 15
Goal (SMART)
• Focus on the problem, not a solution
Saturday, 5 December 15
Goal (SMART)
• Focus on the problem, not a solution
• Focus on why it’s a useful thing to build
Saturday, 5 December 15
Goal (SMART)
• Focus on the problem, not a solution
• Focus on why it’s a useful thing to build
• Make It SMART
Saturday, 5 December 15
Goal (SMART)
• Focus on the problem, not a solution
• Focus on why it’s a useful thing to build
• Make It SMART
• “Increase User Logins” :(
Saturday, 5 December 15
Goal (SMART)
• Focus on the problem, not a solution
• Focus on why it’s a useful thing to build
• Make It SMART
• “Increase User Logins” :(
• “Increase User Logins from mobile devices
by 25% by March 2016” :)
Saturday, 5 December 15
Actors
Saturday, 5 December 15
Actors
• The ‘WHO’
Saturday, 5 December 15
Actors
• The ‘WHO’
• Primary - users whose needs are directly
fulfilled (eg customers)
Saturday, 5 December 15
Actors
• The ‘WHO’
• Primary - users whose needs are directly
fulfilled (eg customers)
• Secondary - users whose needs must be
fulfilled (eg SEO team)
Saturday, 5 December 15
Actors
• The ‘WHO’
• Primary - users whose needs are directly
fulfilled (eg customers)
• Secondary - users whose needs must be
fulfilled (eg SEO team)
• Tertiary - often regulatory
Saturday, 5 December 15
Effects/Impacts
Saturday, 5 December 15
Effects/Impacts
• The change in behaviour of the user.
Saturday, 5 December 15
Effects/Impacts
• The change in behaviour of the user.
• Describe the change, not the solution -
what we want them to do, not how they do
it.
Saturday, 5 December 15
Effects/Impacts
• The change in behaviour of the user.
• Describe the change, not the solution -
what we want them to do, not how they do
it.
• eg “Make it easier to login” rather than
“Implement FB login”
Saturday, 5 December 15
Options
Saturday, 5 December 15
Options
• Features! The things that we can do to
deliver the impacts.
Saturday, 5 December 15
Options
• Features! The things that we can do to
deliver the impacts.
• Likely to be many options for a single
impact...
Saturday, 5 December 15
Contrived Example
Saturday, 5 December 15
Saturday, 5 December 15
Saturday, 5 December 15
Saturday, 5 December 15
Saturday, 5 December 15
Saturday, 5 December 15
Saturday, 5 December 15
Saturday, 5 December 15
How Do We Know
When We’re Done?
Saturday, 5 December 15
How Do We Know
When We’re Done?
• Do the ‘cheapest’ thing
Saturday, 5 December 15
How Do We Know
When We’re Done?
• Do the ‘cheapest’ thing
• Measure against our Goal
Saturday, 5 December 15
How Do We Know
When We’re Done?
• Do the ‘cheapest’ thing
• Measure against our Goal
• Learn
Saturday, 5 December 15
How Do We Know
When We’re Done?
• Do the ‘cheapest’ thing
• Measure against our Goal
• Learn
• Dynamically adjust requirements based on
learnings
Saturday, 5 December 15
How Do We Know
When We’re Done?
• Do the ‘cheapest’ thing
• Measure against our Goal
• Learn
• Dynamically adjust requirements based on
learnings
• Don’t spend more than you need to
Saturday, 5 December 15
Benefits
Saturday, 5 December 15
Benefits
• Derive Scope From Goals
Saturday, 5 December 15
Benefits
• Derive Scope From Goals
• Visual Representation of the product
Saturday, 5 December 15
Benefits
• Derive Scope From Goals
• Visual Representation of the product
• Promotes Collaborative working
Saturday, 5 December 15
Benefits
• Derive Scope From Goals
• Visual Representation of the product
• Promotes Collaborative working
• Promotes Iterative Delivery
Saturday, 5 December 15
Benefits
• Derive Scope From Goals
• Visual Representation of the product
• Promotes Collaborative working
• Promotes Iterative Delivery
• Reduces Waste
Saturday, 5 December 15
Other benefits...
Saturday, 5 December 15
Other benefits...
• Fixes “As a user syndrome”
Saturday, 5 December 15
Other benefits...
• Fixes “As a user syndrome”
• Fixes “As a system syndrome”
Saturday, 5 December 15
Other benefits...
• Fixes “As a user syndrome”
• Fixes “As a system syndrome”
• Fixes “Backlog hell”
Saturday, 5 December 15
Other benefits...
• Fixes “As a user syndrome”
• Fixes “As a system syndrome”
• Fixes “Backlog hell”
• Stops pollution of the solution space
Saturday, 5 December 15
Other benefits...
• Fixes “As a user syndrome”
• Fixes “As a system syndrome”
• Fixes “Backlog hell”
• Stops pollution of the solution space
• “In order to” rationale for each card
Saturday, 5 December 15
Other benefits...
• Fixes “As a user syndrome”
• Fixes “As a system syndrome”
• Fixes “Backlog hell”
• Stops pollution of the solution space
• “In order to” rationale for each card
• Visualise and adapt to scope creep
Saturday, 5 December 15
More Information
http://impactmapping.org
“Impact Mapping” Gojko Adzic
Saturday, 5 December 15
Saturday, 5 December 15
Questions?
Saturday, 5 December 15
Questions?
Saturday, 5 December 15
Questions?
w: http://andrewl.net
Saturday, 5 December 15
Questions?
w: http://andrewl.net
t: @andrewl
Saturday, 5 December 15
Questions?
w: http://andrewl.net
t: @andrewl
e: andrew@andrewl.net
Saturday, 5 December 15
Questions?
w: http://andrewl.net
t: @andrewl
e: andrew@andrewl.net
Saturday, 5 December 15
Questions?
w: http://andrewl.net
t: @andrewl
e: andrew@andrewl.net
Credits:
https://en.wikipedia.org/wiki/World_map#/media/File:Winkel_triple_projection_SW.jpg
http://tfl.gov.uk
https://commons.wikimedia.org/wiki/File:Illuminated_light_switch.jpg
http://www.estherderby.com/2015/11/what-does-your-product-do.html
Saturday, 5 December 15
Questions?
w: http://andrewl.net
t: @andrewl
e: andrew@andrewl.net
Credits:
https://en.wikipedia.org/wiki/World_map#/media/File:Winkel_triple_projection_SW.jpg
http://tfl.gov.uk
https://commons.wikimedia.org/wiki/File:Illuminated_light_switch.jpg
http://www.estherderby.com/2015/11/what-does-your-product-do.html
Saturday, 5 December 15

More Related Content

Viewers also liked

M2 t1 planificador_aamtic.docx
M2 t1 planificador_aamtic.docxM2 t1 planificador_aamtic.docx
M2 t1 planificador_aamtic.docxPueblit0
 
Presentación 150 diapositivas
Presentación 150 diapositivasPresentación 150 diapositivas
Presentación 150 diapositivasLuchiii3
 
06 2011 welding check points ref.
06 2011 welding check points ref.06 2011 welding check points ref.
06 2011 welding check points ref.Mulyanto Mulyanto
 
Teaching the water backpack.jpeg
Teaching the water backpack.jpegTeaching the water backpack.jpeg
Teaching the water backpack.jpegDebra Strohmaier
 
1 сентября 2012 г
1 сентября 2012 г1 сентября 2012 г
1 сентября 2012 гchernikova-i-n
 
Planes de mejoramiento DÉCIMOS Y UNDÉCIMO
Planes de mejoramiento DÉCIMOS Y UNDÉCIMOPlanes de mejoramiento DÉCIMOS Y UNDÉCIMO
Planes de mejoramiento DÉCIMOS Y UNDÉCIMOEdward Teach
 
La tableta
La tabletaLa tableta
La tabletaoritos
 
AP Environmental Science Ch. 22 sustainable cities
AP Environmental Science Ch. 22 sustainable citiesAP Environmental Science Ch. 22 sustainable cities
AP Environmental Science Ch. 22 sustainable citiesStephanie Beck
 
Teclado Multimedia y sus Partes
Teclado Multimedia y sus PartesTeclado Multimedia y sus Partes
Teclado Multimedia y sus PartesLuchiii3
 
Cambios y modificaciones metabólicas durante el embarazo
Cambios y modificaciones metabólicas durante el embarazoCambios y modificaciones metabólicas durante el embarazo
Cambios y modificaciones metabólicas durante el embarazoC.C. Plaza San Miguel
 
Balance sheet format
Balance sheet formatBalance sheet format
Balance sheet formatSwati Rathor
 
What Impact Would Tighter Monetary Policy Have on Your Investments?
What Impact Would Tighter Monetary Policy Have on Your Investments?What Impact Would Tighter Monetary Policy Have on Your Investments?
What Impact Would Tighter Monetary Policy Have on Your Investments?InvestingTips
 
Анастасія Новікова "20*20 - 8 причин, чому варто починати продажі з фріланс м...
Анастасія Новікова "20*20 - 8 причин, чому варто починати продажі з фріланс м...Анастасія Новікова "20*20 - 8 причин, чому варто починати продажі з фріланс м...
Анастасія Новікова "20*20 - 8 причин, чому варто починати продажі з фріланс м...Dakiry
 
Organogramas
OrganogramasOrganogramas
Organogramascattonia
 

Viewers also liked (19)

M2 t1 planificador_aamtic.docx
M2 t1 planificador_aamtic.docxM2 t1 planificador_aamtic.docx
M2 t1 planificador_aamtic.docx
 
Presentación 150 diapositivas
Presentación 150 diapositivasPresentación 150 diapositivas
Presentación 150 diapositivas
 
Representación2
Representación2Representación2
Representación2
 
Parábola ponencia
Parábola ponenciaParábola ponencia
Parábola ponencia
 
06 2011 welding check points ref.
06 2011 welding check points ref.06 2011 welding check points ref.
06 2011 welding check points ref.
 
Refamilia013
Refamilia013Refamilia013
Refamilia013
 
Nauru
Nauru Nauru
Nauru
 
Teaching the water backpack.jpeg
Teaching the water backpack.jpegTeaching the water backpack.jpeg
Teaching the water backpack.jpeg
 
1 сентября 2012 г
1 сентября 2012 г1 сентября 2012 г
1 сентября 2012 г
 
Planes de mejoramiento DÉCIMOS Y UNDÉCIMO
Planes de mejoramiento DÉCIMOS Y UNDÉCIMOPlanes de mejoramiento DÉCIMOS Y UNDÉCIMO
Planes de mejoramiento DÉCIMOS Y UNDÉCIMO
 
La tableta
La tabletaLa tableta
La tableta
 
AP Environmental Science Ch. 22 sustainable cities
AP Environmental Science Ch. 22 sustainable citiesAP Environmental Science Ch. 22 sustainable cities
AP Environmental Science Ch. 22 sustainable cities
 
Evolucion de la danza final v
Evolucion de la danza final vEvolucion de la danza final v
Evolucion de la danza final v
 
Teclado Multimedia y sus Partes
Teclado Multimedia y sus PartesTeclado Multimedia y sus Partes
Teclado Multimedia y sus Partes
 
Cambios y modificaciones metabólicas durante el embarazo
Cambios y modificaciones metabólicas durante el embarazoCambios y modificaciones metabólicas durante el embarazo
Cambios y modificaciones metabólicas durante el embarazo
 
Balance sheet format
Balance sheet formatBalance sheet format
Balance sheet format
 
What Impact Would Tighter Monetary Policy Have on Your Investments?
What Impact Would Tighter Monetary Policy Have on Your Investments?What Impact Would Tighter Monetary Policy Have on Your Investments?
What Impact Would Tighter Monetary Policy Have on Your Investments?
 
Анастасія Новікова "20*20 - 8 причин, чому варто починати продажі з фріланс м...
Анастасія Новікова "20*20 - 8 причин, чому варто починати продажі з фріланс м...Анастасія Новікова "20*20 - 8 причин, чому варто починати продажі з фріланс м...
Анастасія Новікова "20*20 - 8 причин, чому варто починати продажі з фріланс м...
 
Organogramas
OrganogramasOrganogramas
Organogramas
 

Similar to impact_mapping

Impact Mapping: Making an Impact over Shipping Software
Impact Mapping:Making an Impact over Shipping SoftwareImpact Mapping:Making an Impact over Shipping Software
Impact Mapping: Making an Impact over Shipping SoftwareContext Matters
 
Impact Mapping: Making an Impact over Shipping Software
Impact Mapping: Making an Impact over Shipping SoftwareImpact Mapping: Making an Impact over Shipping Software
Impact Mapping: Making an Impact over Shipping SoftwareEm Campbell-Pretty
 
Being agile while standing in a waterfall
Being agile while standing in a waterfallBeing agile while standing in a waterfall
Being agile while standing in a waterfallMike Edwards
 
Bankers Association Communications Conference Deck
 Bankers Association Communications Conference Deck Bankers Association Communications Conference Deck
Bankers Association Communications Conference DeckHodges_Digital
 
Swissnex: big project success with small web teams
Swissnex:  big project success with small web teamsSwissnex:  big project success with small web teams
Swissnex: big project success with small web teamsFrancis Zablocki
 
Presentations: Advanced techniques
Presentations: Advanced techniquesPresentations: Advanced techniques
Presentations: Advanced techniqueslcslidepresentations
 
Customer Development - Notes from the Field
Customer Development - Notes from the FieldCustomer Development - Notes from the Field
Customer Development - Notes from the FieldChristian Gammill
 
How to Run Great Webinars Workshop
How to Run Great Webinars WorkshopHow to Run Great Webinars Workshop
How to Run Great Webinars WorkshopALATechSource
 
A New Era at IBM. Lean UX leading the way. Agile 2013
A New Era at IBM. Lean UX leading the way. Agile 2013A New Era at IBM. Lean UX leading the way. Agile 2013
A New Era at IBM. Lean UX leading the way. Agile 2013Ariadna Font Llitjos
 
Keynote Day 1 - Atlassian Summit 2012
Keynote Day 1 - Atlassian Summit 2012Keynote Day 1 - Atlassian Summit 2012
Keynote Day 1 - Atlassian Summit 2012Atlassian
 
Three Secrets of Agile Management
Three Secrets of Agile ManagementThree Secrets of Agile Management
Three Secrets of Agile ManagementPeter Stevens
 
12 Easy Ways To Get Your CSRs To Sell More - And Love It!
12 Easy Ways To Get Your CSRs To Sell More - And Love It!12 Easy Ways To Get Your CSRs To Sell More - And Love It!
12 Easy Ways To Get Your CSRs To Sell More - And Love It!Michael Jans Advisory
 
CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13
CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13
CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13Lean Kanban Central Europe
 
Decision, Decisions - Tom Petty, GoCardless - Byte Breakfast
Decision, Decisions - Tom Petty, GoCardless - Byte BreakfastDecision, Decisions - Tom Petty, GoCardless - Byte Breakfast
Decision, Decisions - Tom Petty, GoCardless - Byte Breakfast383
 
How to brainstorm
How to brainstormHow to brainstorm
How to brainstormdrewz lin
 
7 Habits of Successful Community Managers
7 Habits of Successful Community Managers7 Habits of Successful Community Managers
7 Habits of Successful Community ManagersJoyce Davis
 
4.1 solution interviews.pptx
4.1 solution interviews.pptx4.1 solution interviews.pptx
4.1 solution interviews.pptxhsstartup
 

Similar to impact_mapping (20)

Service design Workshop
Service design WorkshopService design Workshop
Service design Workshop
 
It's not your fault
It's not your faultIt's not your fault
It's not your fault
 
Impact Mapping: Making an Impact over Shipping Software
Impact Mapping:Making an Impact over Shipping SoftwareImpact Mapping:Making an Impact over Shipping Software
Impact Mapping: Making an Impact over Shipping Software
 
Impact Mapping: Making an Impact over Shipping Software
Impact Mapping: Making an Impact over Shipping SoftwareImpact Mapping: Making an Impact over Shipping Software
Impact Mapping: Making an Impact over Shipping Software
 
Being agile while standing in a waterfall
Being agile while standing in a waterfallBeing agile while standing in a waterfall
Being agile while standing in a waterfall
 
Bankers Association Communications Conference Deck
 Bankers Association Communications Conference Deck Bankers Association Communications Conference Deck
Bankers Association Communications Conference Deck
 
Swissnex: big project success with small web teams
Swissnex:  big project success with small web teamsSwissnex:  big project success with small web teams
Swissnex: big project success with small web teams
 
Presentations: Advanced techniques
Presentations: Advanced techniquesPresentations: Advanced techniques
Presentations: Advanced techniques
 
Customer Development - Notes from the Field
Customer Development - Notes from the FieldCustomer Development - Notes from the Field
Customer Development - Notes from the Field
 
How to Run Great Webinars Workshop
How to Run Great Webinars WorkshopHow to Run Great Webinars Workshop
How to Run Great Webinars Workshop
 
A New Era at IBM. Lean UX leading the way. Agile 2013
A New Era at IBM. Lean UX leading the way. Agile 2013A New Era at IBM. Lean UX leading the way. Agile 2013
A New Era at IBM. Lean UX leading the way. Agile 2013
 
Keynote Day 1 - Atlassian Summit 2012
Keynote Day 1 - Atlassian Summit 2012Keynote Day 1 - Atlassian Summit 2012
Keynote Day 1 - Atlassian Summit 2012
 
Three Secrets of Agile Management
Three Secrets of Agile ManagementThree Secrets of Agile Management
Three Secrets of Agile Management
 
12 Easy Ways To Get Your CSRs To Sell More - And Love It!
12 Easy Ways To Get Your CSRs To Sell More - And Love It!12 Easy Ways To Get Your CSRs To Sell More - And Love It!
12 Easy Ways To Get Your CSRs To Sell More - And Love It!
 
CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13
CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13
CHANGE LEADERSHIP WITH KANBAN (SIGI KALTENECKER) - LKCE13
 
Decision, Decisions - Tom Petty, GoCardless - Byte Breakfast
Decision, Decisions - Tom Petty, GoCardless - Byte BreakfastDecision, Decisions - Tom Petty, GoCardless - Byte Breakfast
Decision, Decisions - Tom Petty, GoCardless - Byte Breakfast
 
How to brainstorm
How to brainstormHow to brainstorm
How to brainstorm
 
7 Habits of Successful Community Managers
7 Habits of Successful Community Managers7 Habits of Successful Community Managers
7 Habits of Successful Community Managers
 
4.1 solution interviews.pptx
4.1 solution interviews.pptx4.1 solution interviews.pptx
4.1 solution interviews.pptx
 
Lean UX
Lean UXLean UX
Lean UX
 

More from Andrew Larcombe

BDD - you're doing it all wrong!
BDD - you're doing it all wrong!BDD - you're doing it all wrong!
BDD - you're doing it all wrong!Andrew Larcombe
 
Don't let maps cramp your style - Prague
Don't let maps cramp your style - PragueDon't let maps cramp your style - Prague
Don't let maps cramp your style - PragueAndrew Larcombe
 
Don't Let Maps Cramp Your Style
Don't Let Maps Cramp Your StyleDon't Let Maps Cramp Your Style
Don't Let Maps Cramp Your StyleAndrew Larcombe
 
Location, Maps, Drupal and You
Location, Maps, Drupal and YouLocation, Maps, Drupal and You
Location, Maps, Drupal and YouAndrew Larcombe
 

More from Andrew Larcombe (7)

BDD - you're doing it all wrong!
BDD - you're doing it all wrong!BDD - you're doing it all wrong!
BDD - you're doing it all wrong!
 
Don't let maps cramp your style - Prague
Don't let maps cramp your style - PragueDon't let maps cramp your style - Prague
Don't let maps cramp your style - Prague
 
Don't Let Maps Cramp Your Style
Don't Let Maps Cramp Your StyleDon't Let Maps Cramp Your Style
Don't Let Maps Cramp Your Style
 
Location, Maps, Drupal and You
Location, Maps, Drupal and YouLocation, Maps, Drupal and You
Location, Maps, Drupal and You
 
Geobrainstorming
GeobrainstormingGeobrainstorming
Geobrainstorming
 
AGI09 Soapbox Slides
AGI09 Soapbox SlidesAGI09 Soapbox Slides
AGI09 Soapbox Slides
 
A New Way To Amsterdam
A New Way To AmsterdamA New Way To Amsterdam
A New Way To Amsterdam
 

impact_mapping