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Immigration and Citizenship Canada - Professor Peivand Pirouzi - Funded Program for NYCH - Career competencies in Canada - Interpersonal Skills
The document discusses the importance of interpersonal skills and employability characteristics in the Canadian job market, focusing on qualities like positive attitude, flexibility, and leadership. It emphasizes building employability skills through education, networking, and community service, as well as highlights the gap in job skills among recent graduates. Additionally, it provides examples of interview questions to assess interpersonal skills during job interviews.
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Immigration and Citizenship Canada - Professor Peivand Pirouzi - Funded Program for NYCH - Career competencies in Canada - Interpersonal Skills
- 1. CAREER COMPETENCIES IN CANADA INTERPERSONALSKILLS Prepared and Presented by: Prof. Peivand Pirouzi, Ph.D., MBA, CCPE, Cert. Psychiatry Lead Education and Career Mentor Prof. Peivand Pirouzi, 2018
- 2. Universal Employability Skills Prof. PeivandPirouzi, 2018
- 3. Universal Employability Skills 13. SelfPresentation Skills 14. Multi-Tasking Skills 15. Positive Attitude/Motivation/Energetic 16. Self-Confidence 17. Leadership/Management Skills 18. Multicultural Sensitivity/Awareness 19. Loyalty 20. Professionalism 21. Willingness to Learn 22. Customer Service Skills 23. Common Sense 24. Interpersonal Abilities Prof. Peivand Pirouzi, 2018
- 4. Employability Characteristics 1.Positive Attitude - Do not criticize others. 2. Cooperative - Shows respect for employer. 3. Accepting and using Feedback- Shows you want to learn and are willing to improve. Prof. Peivand Pirouzi, 2018
- 5. 4. Flexibility- Accept change and adapt to new situation. 5. Life-long learning - Able to learn new skills (Regulations, Administration, Registration, Communication). 6. Leadership - Able to make decisions and solve problems. Shows others respect and people want to work with you. Employability Characteristics Prof. Peivand Pirouzi, 2018
- 6. How to BuildEmployability Skills? Set Educational Goals - Create a plan to get necessary certificates for becoming qualified to apply for jobs. Be Active in networking – attend Events, Fairs, Team sports, and more. Participate In Some Form of Community Service - Dedicate your time and energy toward improving the community. Prof. Peivand Pirouzi, 2018
- 7. Strategy for gettingyour next job interviews Copyright Crown College of Canada Inc. All rights reserved. Copyright Prof. Peivand Pirouzi, 2018 All rights reserved
- 8. INTERPERSONAL SKILLS Prof. Peivand Pirouzi,2018 Interpersonal skills are the skills used by a person to interact with others properly. In the business domain, the term generally refers to an employee's ability to get along with others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude and behavior or manners.
- 9. Soft Skills forCorporate Employees ….. It’s serious! http://www.helenrobinett.com/tag/communication-skills/ According to a recent telephone survey of 500 top executives in the United States conducted by major international recruitment form Addeco: Ninety-two percent of respondents said there’s a job skills gap.
- 10. Why are somany college students failing to gain job skills before graduation? https://www.washingtonpost.com/news/grade-point/wp/2015/01/26/why-are-so-many-college-students-failing-to-gain-job-skills-before-graduation/? Study administered to 32,000 students at 169 colleges and universities. It found that 40 percent of college seniors fail to graduate with the complex reasoning skills needed in today’s workplace. (2014)
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- 13. Nonverbal Communication Nonverbal |Listening | Social Media | Voice and Text | Meetings PETERBERNIK/SHUTTERSTOCK.COM YURIARCURS/FOTOLIA Wiley.com
- 14. Business Communication ata Distance Public Zone Social ZoneCasual Zone 4’ 12’1 ½’ DISTANCE (feet) Intimate Zone Nonverbal | Listening | Social Media | Voice and Text | Meetings WAVEBREAKMEDIA LTD/ISTOCKPHOTO.COM Wiley.com
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- 16. How Listening Improves Business Inyo ur e xpe rie nce , ho w have yo u se e n liste ning im pro ve tasks and re latio nships? Nonverbal | Listening | Social Media | Voice and Text | Meetings Wiley.com
- 17. Copyright©2015CengageLearning Keys to BetterListening What are your biggest barriers to listening, and how can you overcome them? Nonverbal | Listening | Social Media | Voice and Text | Meetings Wiley.com
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- 19. Copyright©2015CengageLearning Engaging Employees Online Nonverbal| Listening | Social Media | Voice and Text | Meetings Wiley.com
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- 21. Voice and TextCommunication Nonverbal | Listening | Social Media | Voice and Text | Meetings Wiley.com
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- 23. Which Meeting FormatIs Best? Nonverbal | Listening | Social Media | Voice and Text | Meetings Wiley.com
- 24. How to Plana Meeting Nonverbal | Listening | Social Media | Voice and Text | Meetings Wiley.com
- 25. Copyright©2015CengageLearning Facilitating a Meeting Howwouldyouhandlethesesituations? You try to start the meeting, but two participants won’t stop talking to each other. One participant tells a funny story during the meeting, and everyone laughs. A participant is on his or her smartphone during an important discussion. Nonverbal | Listening | Social Media | Voice and Text | Meetings Wiley.com
- 26. Participating in Meetings AllMeetings Virtual Meetings • Arrive on time and prepared. • Don’t bring food. • Turn off your smartphone. • Introduce yourself to new people. • Avoid side conversations. • Participate fully. • Don’t interrupt others. • Stay focused and engaged. • Support others’ comments. • Disagree respectfully. • Practice with the technology. • Avoid loud plaid or striped clothing. • Log on a minute or two early. • Minimize background noises. • Mute your phone when you’re not speaking. • Avoid multitasking. • Allow a little extra time before you speak, and state your name. • Speak and act naturally. Nonverbal | Listening | Social Media | Voice and Text | Meetings Wiley.com
- 27. Quote “The singlebiggest problem in communication is the illusion that it has taken place.” - George Bernard Shaw
- 28. 28 Example of Interviewquestions “Te llMe Abo ut a Tim e Whe n Yo u Had to Wo rk With a Co wo rke r Yo u Did No t Like o r Trust. ” Prof. Peivand Pirouzi, 2018 https://www.experisjobs.us/exp_us/en/career-advice/sample-interview-questions- interpersonal-skills.htm
- 29. 29 Example of Interviewquestions “Te llMe Abo ut a Tim e Whe n Yo u Had to Wo rk With a Co wo rke r Yo u Did No t Like o r Trust. ” The key to this question is not to focus on the negative or blame your coworker. Instead, focus on being professional. Tell the employer that you recognize not all coworkers will be best friends, but it's necessary to be able to collaborate with everyone. Highlight how you set asideProf. Peivand Pirouzi, 2018 https://www.experisjobs.us/exp_us/en/career-advice/sample-interview-questions- interpersonal-skills.htm
- 30. 30 Example of Interviewquestions What difficulties do you experience in getting along with others? What kinds of people do you like to work with? How have you changed since high school? Who is the best subordinate you have worked with and why? Who was the worst and why? Tell me why you would be a good team player. Prof. Peivand Pirouzi, 2018 https://www.experisjobs.us/exp_us/en/career-advice/sample-interview-questions- interpersonal-skills.htm
- 31. 31 Example of Interviewquestions If your credibility were questioned, how would you react? What do people criticize about you? Are their concerns valid? Describe the kind of individuals who are difficult for you to work with. How have you changed since college? Prof. Peivand Pirouzi, 2018 https://www.experisjobs.us/exp_us/en/career-advice/sample-interview-questions- interpersonal-skills.htm
- 32. 32 Example of Interviewquestions Who had the most influence on your career? On your life? Why? What qualities do you look for in a friend? How would your last boss describe you? Describe your overall relationship with most bosses you have worked with. Describe your personal style, work style, management style. Who was the best colleague you have worked with and why? Who was the worst? Prof. Peivand Pirouzi, 2018 https://www.experisjobs.us/exp_us/en/career-advice/sample-interview-questions- interpersonal-skills.htm
- 33. Group Exercise Askfew interview questions from your class partner regarding our topic today. Listen to your class partner and give your constructive feed back about the given answers.
- 34. Conclusion What didyou learn today from the lecture and the group exercise?
- 35. CAREER COMPETENCIES IN CANADA INTERPERSONALSKILLS Prepared and Presented by: Prof. Peivand Pirouzi, Ph.D., MBA, CCPE, Cert. Psychiatry Lead Education and Career Mentor Prof. Peivand Pirouzi, 2018
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- 37. Few words aboutworking generations http://fourhooks.com/marketing/the-generation-guide-millennials-gen-x-y-z-and-baby-boomers-art5910718593/
Editor's Notes
- #15 In Chapter 2, we discussed how preferred distances vary by culture. For interpersonal communication in the United States, what types of business interactions happen within each zone?