The document discusses strategies for successful social collaboration initiatives. It recommends starting by solving real problems, gaining management buy-in, and focusing on clear user value. Next, it suggests understanding user behaviors and motivations by recognizing that most content comes from an active 10% of users. Other tips include involving senior leaders, letting users determine how tools are used, and balancing freedom with control. Case studies demonstrate using social tools to support research, communications, and skills cataloging.
'This Reviewer's Guide provides a brief summary of the applications that are included in IBM Connections 4.5. It is important to note that these applications can be used within an organization as needed—all together or as individual applications. Capitalizing on a flexible and modular architecture, organizations may start with a single application and add other applications when they choose. As in previous releases of IBM Connections, applications can be installed easily and naturally fit into the user experience, so it is easy to expand as needed.'
This document is owned by IBM - I am just sharing here to make reviewing online somewhat easier. The original is available at http://www.ibm.com/developerworks/lotus/documentation/connections/connections45reviewersguide
'This Reviewer's Guide provides a brief summary of the applications that are included in IBM Connections 4.5. It is important to note that these applications can be used within an organization as needed—all together or as individual applications. Capitalizing on a flexible and modular architecture, organizations may start with a single application and add other applications when they choose. As in previous releases of IBM Connections, applications can be installed easily and naturally fit into the user experience, so it is easy to expand as needed.'
This document is owned by IBM - I am just sharing here to make reviewing online somewhat easier. The original is available at http://www.ibm.com/developerworks/lotus/documentation/connections/connections45reviewersguide
Social Business: The Irresistible Force To Overcome Immovable ObjectionsStuart McIntyre
Presented at Social Connections VI in Prague, June 17th 2014, this is the latest version of my deck on overcoming users' objections to the use of Social Business solutions (aka collaboration systems, or Enterprise Social Networks). Enjoy!
"I'm too busy" "My work is confidential" "I'm never in the office" "My position depends on me being the only source of my knowledge" ...
We've all heard objections like these - reasons why key individuals cannot spare the time to share knowledge or to collaborate with others. Whatever the role, be it as executives, consultants, sales people or any other part of your organization, for social business to truly revolutionize your organization's culture and productivity, these objections must be overcome. In this session, you'll hear about driving adoption in organizations around the world. Find out how to make the benefits of social business irresistible for all your staff, no matter how immovable they might appear!
BCCON 2014 - Social Business: The irresistible force to overcome immovable ob...Stuart McIntyre
The presentation I delivered to the Business Connect event in Hamburg, Germany on 19th March 2014, discussing how to overcome reasonable individual objections to Social Business and Collaboration software solutions.
Avoiding the seven deadly sins of IBM Connections and how to plot the route ...Stuart McIntyre
IBM Connections is the hot topic of the day - every IBM customer should be looking at how the solution can help their business become more open, collaborative and innovative.
However, its easier to fall into small mistakes with planning, deployment and use of the technology, that turn into larger issues as adoption of the solution takes off.
Stuart uses the experience of more than 30 customer deployments over the past 4 years to detail the 7 deadly sins of IBM Connections, explain easy-to-follow strategies to avoid them and help plot the route to true Social salvation! All in 5 minutes!!
IBM Connections - Bridging the Gap (delivered at DanNotes, Nov 2011)Stuart McIntyre
Stuart McIntyre outlines why organisations need to embrace social technology, why IBM Connections is one of the leading solutions, what features it has, and how to get started.
Delivered at DanNotes - the Danish Lotus user group - in Korsor in late November 2011.
Narrated Business Proposal for the Philadelphia Eaglescamrynascott12
Slide 1:
Welcome, and thank you for joining me today. We will explore a strategic proposal to enhance parking and traffic management at Lincoln Financial Field, aiming to improve the overall fan experience and operational efficiency. This comprehensive plan addresses existing challenges and leverages innovative solutions to create a smoother and more enjoyable experience for our fans.
Slide 2:
Picture this: It’s a crisp fall afternoon, driving towards Lincoln Financial Field. The atmosphere is electric—tailgaters grilling, fans in Eagles jerseys creating a sea of green and white. The air buzzes with camaraderie and anticipation. You park, join the throng, and make your way to your seat. The stadium roars as the Eagles take the field, sending chills down your spine. Each play is a thrilling dance of strategy and skill. This is what being an Eagles fan is all about—the joy, the pride, and the shared experience.
Slide 3:
But now, the day is marred by frustration. The excitement wanes as you struggle to find a parking spot. The congestion is overwhelming, and tempers flare. The delays mean you miss the pre-game excitement, the tailgate camaraderie, and even the opening kick-off. After the game, the joy of victory or the shared solace of defeat is overshadowed by the stress of navigating out of the parking lot. The gridlock, honking horns, and endless waiting drain the energy and joy from what should have been an unforgettable experience.
Our proposal aims to eliminate these frustrations, ensuring that from arrival to departure, your experience is extraordinary. Efficient parking and smooth traffic flow are key to maintaining the high spirits and excitement that make game days special.
Slide 4:
The Philadelphia Eagles are not just a premier NFL team; they are an integral part of the community, hosting games, concerts, and various events at Lincoln Financial Field. Our state-of-the-art stadium is designed to provide a world-class experience for every attendee. Whether it's the thrill of game day, the excitement of a live concert, or the camaraderie of community events, we pride ourselves on delivering a fan-first experience and maintaining operational excellence across all our activities. Our commitment to our fans and community is unwavering, and we continuously strive to enhance every aspect of their experience, ensuring they leave with unforgettable memories.
Slide 5:
Recent trends show an increasing demand for efficient event logistics. Our customer feedback has consistently highlighted frustrations with parking and traffic. Surveys indicate that a significant number of fans are dissatisfied with the current parking situation. Comparisons with other venues like Citizens Bank Park and Wells Fargo Center reveal that we lag in terms of parking efficiency and convenience. These insights underscore the urgent need for innovation to meet and exceed fan expectations.
Slide 6:
As we delve into the intricacies of our operations, one glaring issue emer
Euro Cup fans worldwide can book Euro 2024 Tickets from our online platform www.worldwideticketsandhospitality. Fans can book Denmark Vs England Tickets on our website at discounted prices.
Social Business: The Irresistible Force To Overcome Immovable ObjectionsStuart McIntyre
Presented at Social Connections VI in Prague, June 17th 2014, this is the latest version of my deck on overcoming users' objections to the use of Social Business solutions (aka collaboration systems, or Enterprise Social Networks). Enjoy!
"I'm too busy" "My work is confidential" "I'm never in the office" "My position depends on me being the only source of my knowledge" ...
We've all heard objections like these - reasons why key individuals cannot spare the time to share knowledge or to collaborate with others. Whatever the role, be it as executives, consultants, sales people or any other part of your organization, for social business to truly revolutionize your organization's culture and productivity, these objections must be overcome. In this session, you'll hear about driving adoption in organizations around the world. Find out how to make the benefits of social business irresistible for all your staff, no matter how immovable they might appear!
BCCON 2014 - Social Business: The irresistible force to overcome immovable ob...Stuart McIntyre
The presentation I delivered to the Business Connect event in Hamburg, Germany on 19th March 2014, discussing how to overcome reasonable individual objections to Social Business and Collaboration software solutions.
Avoiding the seven deadly sins of IBM Connections and how to plot the route ...Stuart McIntyre
IBM Connections is the hot topic of the day - every IBM customer should be looking at how the solution can help their business become more open, collaborative and innovative.
However, its easier to fall into small mistakes with planning, deployment and use of the technology, that turn into larger issues as adoption of the solution takes off.
Stuart uses the experience of more than 30 customer deployments over the past 4 years to detail the 7 deadly sins of IBM Connections, explain easy-to-follow strategies to avoid them and help plot the route to true Social salvation! All in 5 minutes!!
IBM Connections - Bridging the Gap (delivered at DanNotes, Nov 2011)Stuart McIntyre
Stuart McIntyre outlines why organisations need to embrace social technology, why IBM Connections is one of the leading solutions, what features it has, and how to get started.
Delivered at DanNotes - the Danish Lotus user group - in Korsor in late November 2011.
Narrated Business Proposal for the Philadelphia Eaglescamrynascott12
Slide 1:
Welcome, and thank you for joining me today. We will explore a strategic proposal to enhance parking and traffic management at Lincoln Financial Field, aiming to improve the overall fan experience and operational efficiency. This comprehensive plan addresses existing challenges and leverages innovative solutions to create a smoother and more enjoyable experience for our fans.
Slide 2:
Picture this: It’s a crisp fall afternoon, driving towards Lincoln Financial Field. The atmosphere is electric—tailgaters grilling, fans in Eagles jerseys creating a sea of green and white. The air buzzes with camaraderie and anticipation. You park, join the throng, and make your way to your seat. The stadium roars as the Eagles take the field, sending chills down your spine. Each play is a thrilling dance of strategy and skill. This is what being an Eagles fan is all about—the joy, the pride, and the shared experience.
Slide 3:
But now, the day is marred by frustration. The excitement wanes as you struggle to find a parking spot. The congestion is overwhelming, and tempers flare. The delays mean you miss the pre-game excitement, the tailgate camaraderie, and even the opening kick-off. After the game, the joy of victory or the shared solace of defeat is overshadowed by the stress of navigating out of the parking lot. The gridlock, honking horns, and endless waiting drain the energy and joy from what should have been an unforgettable experience.
Our proposal aims to eliminate these frustrations, ensuring that from arrival to departure, your experience is extraordinary. Efficient parking and smooth traffic flow are key to maintaining the high spirits and excitement that make game days special.
Slide 4:
The Philadelphia Eagles are not just a premier NFL team; they are an integral part of the community, hosting games, concerts, and various events at Lincoln Financial Field. Our state-of-the-art stadium is designed to provide a world-class experience for every attendee. Whether it's the thrill of game day, the excitement of a live concert, or the camaraderie of community events, we pride ourselves on delivering a fan-first experience and maintaining operational excellence across all our activities. Our commitment to our fans and community is unwavering, and we continuously strive to enhance every aspect of their experience, ensuring they leave with unforgettable memories.
Slide 5:
Recent trends show an increasing demand for efficient event logistics. Our customer feedback has consistently highlighted frustrations with parking and traffic. Surveys indicate that a significant number of fans are dissatisfied with the current parking situation. Comparisons with other venues like Citizens Bank Park and Wells Fargo Center reveal that we lag in terms of parking efficiency and convenience. These insights underscore the urgent need for innovation to meet and exceed fan expectations.
Slide 6:
As we delve into the intricacies of our operations, one glaring issue emer
Euro Cup fans worldwide can book Euro 2024 Tickets from our online platform www.worldwideticketsandhospitality. Fans can book Denmark Vs England Tickets on our website at discounted prices.
Spain's Euro Cup 2024 Selections and Croatia's Group of Death Challenge.docxEuro Cup 2024 Tickets
Chelsea's Marc Cucurella is one of only three Premier League players included in Spain's preliminary Euro Cup 2024 squad as the Tottenham star with 11 goal contributions is overlooked
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After securing their spot through the playoff route, Ukraine is gearing up for their fourth consecutive European Championship. Ukraine first qualified as hosts in 2012, but in 2016
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Mats André Zuccarello Aasen, commonly known as Mats Zuccarello, was born on September 1, 1987, in
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Norwegian. This multicultural background played a significant role in shaping his identity and versatility
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Results for LtCol Thomas Jasper, Marine, for the 2010 Marine Corps Marathon held October 31, 2010, marking the 35th annual marathon known as "The People's Marathon."
An impressive finishing time of 3:46:39, placing 324th in the Male division ages 40-44.
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4. Most social initiatives fail
Install and see who uses it
No clear objective
No management buy-in
No clear user value
Led by IT not business people
Inappropriate governance
Culture, structures
McKinsey Global Survey:“Building the Web 2.0 Enterprise”
www.chooseportal.com 4
5. Where to start
Solve real problems
Communications critical
Motivated people
Trust building
People-centric processes
www.chooseportal.com 5
6. Understanding users
1% 9% 90% All Mandating use does not impact
quality or quantity
Consistent pattern of content
creators, critics, and consumers
Content is driven by the active 10%
European Commission JRC: “Web 2.0 in Government: Why and How? ”
www.chooseportal.com 6
7. Active 10% personality types
Malcolm Gladwell, “The Tipping Point”
www.chooseportal.com 7
8. Active 10% personality types
Exploration & Production
O’Brien
Senior Vice President
Jones Stock The community
leverages Cole’s
Explorations Drilling Production knowledge to do
Williams Taylor Stock their jobs
Shapiro Paine
G&G Petrophysical Production Reservoir
Cohen Cross Sen O’Brien Shapiro
Smith Andrews Moore Paine Cohen Cole Jones
Hughes Miller Kelly
Andrews
Ramirez Smith
Miller
Hughes Williams
Bell
Cross
Hussain
Cole
Taylor
Hussain
Moore Ramirez Bell Sen
Kelly
Social Network Analysis
www.chooseportal.com 8
9. Important relationships
Strong Ties Weak Ties
Close relationships Casual relationships
Shared world view Varied world view
Team dynamics Professional
Shared dynamics (interest)
knowledgebase & Specialised
assets knowledgebase &
Similar perspectives assets
& experience New approaches &
Email lists, phone, perspectives
shared and managed Enables “6 degrees”
documents, team- Communities, blogs,
rooms wikis, tweets, IM
www.chooseportal.com 9
10. People participate when…
the subject is important to them
they trust they have the right audience
organisational roadblocks are removed
they play a key role in quality & governance
www.chooseportal.com 10
11. Social collaboration success factors
1. Senior management involvement
2. Users drive how it is used
3. Users make it a part of their daily routine
4. Personal (not material) incentives
5. Include peer leaders in key roles
6. Balance of freedom and control
The McKinsey Quarterly: “Six ways to make Web 2.0 work ”
www.chooseportal.com 11
12. Getting the balance right
Top Down Bottom Up
Provide vision and a Present and promote yourself
collaborative environment Connect to people and expand
Be accessible and less formal your network
Broad input and spontaneous Create, share and participate
interactions actively
Trust your co-workers and let Be a role model
ideas flow Coach and guide your colleagues
Remove barriers and leverage
initiatives
www.chooseportal.com 12
14. Appraise – Social business goals
Drive Innovation
Support communications
Manage projects effectively
Catalogue staff skills, interests for
opportunities
www.chooseportal.com 14
15. Assess – goals & choose the team
Initiative goals
– Engage inter-departmental team members
– Solve difficult problems
– Provide peer review
– Share insights, practices
– Generate & rate ideas
Select team for:
– Cross-functional work, different locations and
different businesses/divisions
– Shown peer leadership
– Connectors, mavens, salespeople
www.chooseportal.com 15
16. Adopt – tools, for day to day, personal use
How to engage in cross-functional work, in
different locations businesses & divisions
How would YOU fit this
Adapt tools to support your projects
for day to day interactions, brainstorming,
into your daily job?
information sharing, and problem solving
Understand how to personally benefit while
supporting team innovation goals
Establish best practice and success measures
www.chooseportal.com 16
17. Adapt – behaviours & recognise opportunities
Understand barriers to use (network speed,
practices)
Document unexpected benefits (novel
approaches, etc.)
Gather ideas on how to improve collaboration
Determine relationship to other initiatives and
combine/link complementary communities
www.chooseportal.com 17
18. Case study
Support research activities
– Collaborate on research activities across people and teams
– Extend core teams to include regional and multidiscipline experts
– Access expertise when solving shared or perplexing problems
Support communications
– Communication vehicle for management, innovation team, and
other areas of interest
– Generalised project resource to collaboratively manage project
constraints & resources
Catalogue staff skills & interests for projects, promotions
www.chooseportal.com 18
19. Case studies:
University manage bids (for funding)
– Improve success rate by bringing together the most qualified team
with best practice from previous bids.
– Jointly select, compose, manage and review bids.
Global Sales Coordination
– Reduce customers ability to “shop around” causing regional sale
teams to compete against each other
Product Promotion Best Practice
– Provide European knowledge base from all promotional campaigns,
detailing displays, results, improvements, competition etc.
www.chooseportal.com 19
21. In summary
Think big – Start now!
Broaden your definition of a “team”
Solve real “communication” problems
Respect users “world view”
Help users drive use, participation
Get the balance right
Drive toward critical mass
www.chooseportal.com 21