The Art of Decision-Making: Navigating Complexity and Uncertainty
Ikon business ppt
1. WHAT’S BUSINESS HEALTH CHECK?
“A Business Health Check is a
measurable assessment tool which
accurately identifies areas of
improvement whilst at the same time
providing suggestions of possible
improvement in those areas”.
2.
3. The process
used by
IKON
is based on a
set of
predetermine
d questions.
The results
obtained will
indicate
specific
outcomes.
4. The process in itself is
fairly simple.
Utilizing this tried and
tested tool with its
range of carefully
designed questions
allows you to
benchmark your
business against
market leaders in your
industry.
From here, the IKON
will investigate specific
areas of improvement
within the business
using the resources
best suited to the
unique area identified.
7. These three sections are intrinsically linked for any business
as the following model shows us:
Internal
Service
Quality
External
Service
Quality
Financial
Performance
8. Reading that is
within the red zone,
is highlighting a real
or a potential issue
that MAY need
further investigation
and ultimately
attention.
A reading in the
amber zone is
indicating that this
parameter may just
need watching and
improving.
A reading in the
green zone shows a
probable sign of
good health for that
particular parameter
or section.
The imagery used is a dial icon like this which shows a needle with red,
amber & green scale background
9.
10. Once the
business
health check
has been
completed
it will identify the key
areas of improvement
needed
prioritize these
areas into
measurable
projects
with clearly
defined and
desired outcomes
11. Often it becomes
difficult for business
owners to realize that
they need to adapt
their business and
accept that the
methods they have
always used, no
longer work.
This business health
check takes a
snapshot of a
business and allows
the owner to stand
back and take a look
at the full picture.
Businesses and the
business
environment are
constantly changing
and your business
needs to stay up to
date.
