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IGT Solution Offerings
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- 2. Who We Are….. Enterprise Level Hotels Aviation Airline Management GDS Technology Cruises General Aviation InterGlobe InterGlobe InterGlobe Galileo / ITQ InterGlobe InterGlobe InterGlobe Hotels Aviation Air Transport NDC for Technologies Cruises General Aviation JV with ‘IndiGo’ – largest airline Galileo IT & BPO Cruise sell and maintain Accor domestic low management International company representation Hawker fares airline. company in Beechcraft India products Network of 56 offices across 27 cities in India & abroad More than 5000 professionals across its diverse businesses Turnover over US $ 1 billion © Copyright 2009 InterGlobe Technologies
- 3. Our Achievements ► Ranked Amongst the Top 5 Travel BPOs in the travel industry by The Black Book of Outsourcing 2008 ► Winner of Deloitte Technology Fast 50 India 2008 Program ► Top 25 Best Places to Work in India (Great Place To Work Institute, 2008) ► Winner of Deloitte Technology Fast 500 Asia Pacific 2007 Program ► Winner of Deloitte Technology Fast 50 India 2006 Program ► IT Organization assessed at CMMI Level 5 ► IT & BPO organization P-CMM Level 3 & ISO 27001:2005 (ISMS) Certified ► IGT is the first Travel BPO Organization to become PCI DSS 1.2 compliant ► BPO Practice ISO 9001:2000 ► Esteem Member of TPF User Group (TPFUG) ► Indian Testing Board Affiliation © Copyright 2009 InterGlobe Technologies
- 4. Solution Offerings –TMC ► Travel Agent ERP • Complete ERP Solution catering to Front Office, Mid Office and Back Office operations of a mid to large size Travel Management Company. • Browser based Web based secured system with seamless integrated modules covering all aspects of TMC Business • Provides Real-Time dynamic accounting and supports Multi-Company, Multi-Currency, Multi-Location operations • Automated data download from GDSs with capability to handle and track large amount of transactions • Provides Budget Forecasting and High Level and Exhaustive Drill Down Reports • The ERP is successfully running for a large TMC in Middle East for more than 4 years • Currently the system is operating in more than 200 branches ► TMC Online Booking System • A state-of-the-art travel portal that allows Travel Agent to manage its merchants/agents and end users from a single web based platform • Based on white label business model providing business opportunities to other travel agents • Supports multiple merchants, suppliers, multiple currency, multiple languages and multiple external interfaces • Provides multiple services including flight, hotel, car, cruises, packages and other travel related services • Bi-lingual portal providing content in Arabic and English language • Easily customizable business rules and look feel to cater merchant/white-label agent specific needs. © Copyright 2009 InterGlobe Technologies
- 5. Solution Offerings –TMC ► THOR Tour Operator System • Travel Holidays Online Reservations (THOR) is a complete booking and reservation management system for wholesaler and consolidators, accessible over the web for partners wishing to collaborate for travel related services and products • Integrated with Galileo GDS for Flights and provides Front Office, Mid Office, Back Office support • Comprehensive Private Fares management features for creating Hotel, Car, Services, Packages and Cruise Products • Web based user friendly touch-points for B2B, B2C and B2S users • The system has been successfully implemented and is live in Australian Market ► Rent A Car • Web Based application for Car Rentals (private / third party) • Separate modules for Rates, Operations, Contract Management, Accounting, Warehouse, Workshop Management and Car Insurance • Integrated with Back Office system ► Travel Agent Point Of Sale (POS) • Web based application that enables Travel Management Companies to sell multiple travel services through one interface • Personal Desktop/Dashboard area for each user with Multi Tasking Capability, e.g., open multiple search across multiple services • Cryptic Commands Interface for executing certain GDS specific commands • Provides Shopping Cart Mode for book multiple services with easy to use drag and drop option • Provides booking and ticketing management functions with multiple payment modes • Supports features for Quote Generation, Profile Management and Loyalty Program Management © Copyright 2009 InterGlobe Technologies
- 6. Solution Offerings –Online Travel Agents ► B2C E-Commerce Platform • Developed and Implemented for one of the fastest growing agencies in Spain Terminal A. • Web based online booking engine supporting multiple cultures • Supports Intelli-Search, Intelli-Chat features • Integrated with multiple external interfaces • Successfully implemented in 23 cultures across Europe • Implemented white-label solution for other global OTAs • Implemented Affiliate program for Kayak, Skyscanner, Tradedoubler • Around 30,000 bookings made in the month of Mar 2009 • The system handled around 600,000 searches in peak hours ► Corporate Booking Tool • Secure and fool proof online self booking tool for Corporate users • Provides comprehensive features for managing Mark-ups, Discounts and Services Charges for Corporate • Provides separate module for Travel Agent, Corporate and Corporate Travelers • Provision of Managing multiple departments and projects within a corporate • Ability for corporate admin to manage all corporate users & their bookings • Ability to configure approvals at different stages • Features for Corporate Travel Policy Management and Travel Policy Compliance Monitoring • Corporate User Profiling to with personal settings and preferences • Payments through Credit/Deposit Account and Credit Card through payment gateway for online users • Comprehensive Reporting for vendor negotiations and cost control © Copyright 2009 InterGlobe Technologies
- 7. Next Step !!! Tarun Chawla General Manager Travel Business Solutions InterGlobe Technologies Limited Email : itsolutions@igt.in Office: 91 124 4355111 © Copyright 2009 InterGlobe Technologies