This document discusses competitor analysis and defines competitors as other brands that a brand competes with. It notes there are industry-based and market-based competitors and uses Coke as an example, stating that Coke focused only on the soft drink industry and missed opportunities in the coffee market. The document also advises analyzing customers to study competitors and lists desirability, deliverability, and differentiability as criteria to determine if a brand can function as a point of difference against competitors.