iDenfy.com - identity verification, know your customer and anti-money laundering proposed services for the biggest bank in Poland - Bank PKO

1. Automated Customer Identification
Safe · Quick · Easy

2. Bank Polski strategy 2016 – 2020
Implement new technologies responsibly in order to enable our
customers to manage their finances anywhere they are and any time
they wish to
Optimized operation of the branches and improved remote channels,
having positive influence on their availability
General access to high quality data and analytical tools
Innovative methods of identification, authorization and archiving
Simple and effective “faster and paperless” processes
Increase in the number of customers using digital solutions.
iDenfy automated remote identification service
Customers can be identified anytime and from anywhere
Services is available 24/7/ 365 days
Data stored in databases, powerful data analysis tools, access via back-
office, API, exports in various data formats
Automated remote identification is most innovative method nowadays
Regular identification process time is under 30 seconds and totally
paperless
Our automated identification services is trusted and used by over a
1000 customers on daily basis
*Sources: Bank Polski 2016-2020 strategy

3. Huge operational costs
PKO Bank has largest distribution network,
at the same time being the biggest employer
in the banking sector.
Possibility to save up to 90% of costs
According to McKinsey & Company, 90%
potential reduction in customer onboarding
costs by using digital ID verification
processes.
Using iDenfy services some clients already
saved up to 86% of their clients onboarding
costs
*Sources: Bank Polski 2016-2020 strategy, McKinsey & Company research

4. By 2020 - 74% of transactions will be made
via online and mobile banking facilities
(compared with 54% in 2014)
The growing number of online banking users force banks to change their distribution models
According to CACI research, consumer visits
into bank branches are set to drop 36%. In
next 3 years, CACI estimates that 88% of all
interactions will be digital.
Due to changing consumer behavior and
their needs, an improvement on user
experience and opportunities to reduce
spending - traditional banking branches are
set to shrink. Making remote identification
increasingly more popular.
*Sources: Bank Polski 2016-2020 strategy, CACI research

5. How It Works?
Scan ID Scan Face In background
customer support
review all verifications

6. Process Workflow
iDenfy collect:
Customer data (name,
document numbers,
face recognition,
identification photos
and video…)
Collected data checked
with government and
other external
databases
Trained professional
reviews all automated
verifications
(average in two
minutes)
Bank Polski receive
confirmed identification
data

7. Alternative Solutions For Remote User Identification
Live consultant video interview One zloty transfer
• Lost and interrupted internet connections
• Queues and limited working hours
• Additional costs for call centers
• Language barriers
• Consultants lack of competence to recognize documents and
their security features
• Human error possibility
• Long process time (average 10-20 minutes)
• Vulnerability of “Deep Fake” attack
• Not secure
• Does not comply with EU Anti Money Laundering directive
* One zloty transfer is popular way in Poland for
fraudsters to open illegal bank accounts. Source:
https://prnews.pl/plaga-przekretow-na-
przelewy-weryfikacyjne-tym-razem-orange-
finanse-12126
* Bank N26 is using Live consultant for remote identification for 5
years by Germany BaFin regulation. From N26 experience about
Live Consultant:
1. High number of failure points (e.g. bad WIFI signal or other
technical limitations) resulting in maximum 35%
conversion (65% of Video KYC fail)
2. Some customers dislike to be filmed
3. Language barrier since only key languages are provided
4. Discrimination of disabled people (blind, deaf and mute), by
making it very difficult for them to complete the process

8. We are trusted by
...and more then 40 other…