This document defines key concepts and characteristics related to information and communication technology (ICT). It explains that a computer is an electronic device that can store and process large amounts of data to perform given functions. The document then discusses what a process is in relation to how a computer works on data according to programmed instructions. It lists common characteristics of computers like speed, accuracy, storage, and versatility. The document also outlines many applications of computers in fields like science, education, business, banking, and more. It defines internet as the interconnection of computers via a network on a global scale to provide services like email, websites, file transfers and more. Finally, it discusses ICT tools, communication technologies, the scope of internet in areas like