Ict paper1

SYLLABUS
Cambridge IGCSE®
Cambridge International Certificate*
Information and Communication Technology
0417
For examination in June and November 2014
1

Assessment at a glance
2. Assessment at a glance
Candidates take:
Paper 1 2 hours
Written paper testing sections 1–8 of the syllabus and assessing the skills in Assessment objective
AO2. It may also assess knowledge and understanding from sections 9–16 of the syllabus.
All questions compulsory: mostly multiple choice or short answer questions, but also some requiring
longer responses
100 marks weighted at 40% of total
and:
Paper 2 2½ hours
Practical test assessing knowledge, skills and understanding of sections 9–16 of the syllabus. It may
also assess some core knowledge and understanding from sections 1–8 of the syllabus.
and:
Paper 3 2½ hours
Practical test assessing knowledge, skills and understanding of sections 9–16 of the syllabus. It may
also assess some core knowledge and understanding from sections 1–8 of the syllabus.
Practical tests
The two practical tests will each comprise a number of tasks to be taken under controlled conditions. The
practical tests focus on the candidate’s ability to carry out practical tasks. Candidates are assessed on their
ability to complete these tasks.
Printed copies of the practical tests will be sent to Examination Officers. If Centres do not receive these
instructions, they should contact Cambridge Customer Services. Practical paper packets must not
be opened before the examination. Source files will be available to Cambridge International Centres three
days before the examination window so they can be downloaded by the Centres.
The printouts produced in the assessment will be externally marked by Cambridge. The criteria that will be
used by the examiners are included in this syllabus booklet.
The procedures for conducting the practical tests are given in this syllabus booklet.
The tasks should be completed and sent to Cambridge as specified by the timetable.
2

Assessment at a glance
Hardware and software requirements
Assessment of the practical tests is software independent. Any hardware platform, operating
system and applications packages can be used by candidates in the practical examinations,
providing that they have the facilities to enable the candidates to fully demonstrate all of the skills,
performance criteria and assessment objectives in sections 9 to 16.
It is recommended that for the website authoring section of the syllabus, that candidates have a working
knowledge of HTML code. There is no requirement for them to complete all of the practical test
requirements by writing new code. They may use suitable web editing software to assist them, but they
may be required to edit the code generated by such a package.
Availability
This syllabus is examined in the May/June examination series and the October/November examination
series.
This syllabus is available to private candidates.
Combining this with other syllabuses
Candidates can combine this syllabus in an examination series with any other Cambridge syllabus, except:
• syllabuses with the same title at the same level
Please note that Cambridge IGCSE, Cambridge International Level 1/Level 2 Certificates and Cambridge
O Level syllabuses are at the same level.
3

Syllabus aims and objectives
3. Syllabus aims and objectives
3.1 Aims
The aims, which are not listed in order of priority, are to:
1. help candidates to develop and consolidate their knowledge, skills and understanding in ICT and be
aware of new and emerging technologies;
2. encourage candidates to develop further as autonomous users of ICT;
3. encourage candidates to continue to develop their ICT skills in order to enhance their work in a variety of
subject areas;
4. provide opportunities for candidates to analyse, design, implement, test and evaluate ICT systems;
5. encourage candidates to consider the impact of new technologies on methods of working in the outside
world and on social, economic, ethical and moral issues;
6. help candidates to improve their skills and increase their awareness of the ways in which ICT is used in
practical and work-related situations.
The practical skills contained in the syllabus are directly applicable to the study of other subjects; centres are
encouraged to provide opportunities for their candidates to apply their ICT skills to a range of contexts.
3.2 Assessment objectives
The two assessment objectives in ICT are:
AO1 Practical skills
Candidates should be able to demonstrate their ability to use a range of software packages in practical and
work-related contexts.
AO2 Knowledge and understanding
Candidates should be able to demonstrate their knowledge and understanding of the structure of ICT
systems, the roles of these systems in organisations and their impact on society.
Specification grid
Assessment Objective Weighting
AO1 Practical skills 60%
AO2 Knowledge and understanding 40%
4

Curriculum content
4. Curriculum content
The curriculum content is set out in eight interrelated sections. These sections should be read as an
integrated whole and not as a progression. The sections are:
1. Types and components of computer systems
2. Input and output devices
3. Storage devices and media
4. Computer networks
5. Data types
6. The effects of using ICT
7. The ways in which ICT is used
8. Systems analysis and design
Candidates should be familiar not only with the types of software available and the range of ICT knowledge
and skills detailed below, but also with their uses in practical contexts. Examples of such uses are given in
each section of the subject content, as a teaching guide.
No marks will be awarded for using brand names of software packages or hardware.
As ICT is a subject that is constantly developing, marks will be awarded for relevant answers which relate to
new or emerging technology that has not been specified in the syllabus.
Section 1: Types and components of computer systems
Candidates should be able to:
(a) define hardware, giving examples
(b) define software, giving examples
(c) describe the difference between hardware and software
(d) identify the main components of a general-purpose computer: central processing unit, main/internal
memory (including ROM and RAM), input devices, output devices and secondary/backing storage
(e) identify operating systems, including those which contain a graphical user interface, a command line
interface
(f) identify different types of computer including Personal Computer or desktop, mainframe, laptop,
palmtop and Personal Digital Assistant
(g) describe recent developments in ICT
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Curriculum content
Section 2: Input and output devices
(a) identify the following input devices:
keyboards, numeric keypads, pointing devices (including mouse, touch pad and tracker ball), remote
controls, joysticks, touch screens, magnetic stripe readers, chip readers, PIN pads, scanners, digital
cameras, microphones, sensors, graphics tablet, MICR, OMR, OCR, barcode readers, video cameras,
web cams, light pens
(b) identify suitable uses of the input devices stating the advantages and disadvantages of each:
Device Use
Keyboard Entering text into a word processing document. Applications where text
has to be created rather than copied
Numeric keypad Applications where only numeric data is to be entered. Inserting personal
identification number (PIN) for Chip and PIN credit/debit cards, or when
using an ATM machine to withdraw money or check a bank balance
Pointing devices – all All applications which require selection from a graphical user interface. For
example: the selection of data from a set list or menu
Mouse In most PCs
Touch pad On laptop computers
Trackerball For use by people with limited motor skills e.g. young children or people
with disabilities
Remote control Using remote control devices to operate TVs, video players/recorders,
DVD players/recorders, satellite receivers, HiFi music systems, data or
multimedia projectors
Joystick Used by a pilot to fly an aeroplane or flight simulator. Used in car driving
simulators and for playing games
Touch screen Selecting from a limited list of options e.g. certain POS uses such as cafes,
tourist information kiosks, public transport enquiries
Magnetic stripe readers At POS terminals, ATMs and in security applications
Chip readers and PIN pads Payment cards, ID cards, door control systems, public transport tickets
Scanners Entering hard copy images into a computer
Digital cameras Taking photographs for input to computers, for input to photo printers
Microphones Recording of voices for presentation software
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Curriculum content
Sensors (general) in control and measuring applications, see section 7.1
Temperature sensor Automatic washing machines, automatic cookers, central heating
controllers, computer-controlled greenhouses, scientific experiments
and environmental monitoring
Pressure sensor Burglar alarms, automatic washing machines, robotics, production line
control, scientific experiments and environmental monitoring
Light sensor Computer controlled greenhouses, burglar alarm systems, robotics,
production line control, scientific experiments and environmental
monitoring
Graphics tablet Inputting freehand drawings or retouch photographs
Optical Mark Reader Inputting pencil marks on a form such as a school register, candidate
exam answers, any application involving input of a choice of options
Optical Character Reader Inputting text to a computer ready for processing by another software
package such as word processors, spreadsheets, databases etc.
Bar code Reader Inputting code numbers from products at a POS terminal, library books
and membership numbers
Video camera Inputting moving pictures, often pre-recorded, into a computer
Web cam Inputting moving pictures from a fixed position into a computer
Light pen Where desktop space is limited, it is used instead of a mouse or for
drawing applications where a graphics tablet might be too big
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Curriculum content
(c) identify the following output devices: monitors (CRT, TFT), projectors, printers (laser, ink jet and dot
matrix), plotters, speakers, control devices – motors, buzzers, lights, heaters
(d) identify suitable uses of the output devices stating the advantages and disadvantages of each:
Device Use
CRT monitor Applications where space is not a problem. Applications where more than
one user may need to view screen simultaneously such as in design use,
e.g. when several designers may need to offer suggestions on a prototype
TFT monitor Applications where space is limited such as small offices. Applications
where only one person needs to view the screen such as individual
workstations
Multimedia Projector Applications such as training presentations, advertising presentations and
home cinema – it displays data from computers, pictures from televisions
and video/DVD recorders
Laser printer Applications which require low noise and low chemical emissions, e.g. most
networked systems. Applications which require rapid, high quality and high
volumes of output, e.g. most offices and schools
Inkjet printer Applications which require portability and low volume output, where
changing cartridges is not an issue e.g. small offices and stand alone
systems. Applications which require very high quality output and where
speed is not an issue, e.g. digital camera applications
Dot matrix printer Applications where noise is not an issue and copies have to be made, e.g.
industrial environments (multipart forms, continuous stationery, labels etc.),
car sales and repair companies, manufacturing sites
Graph plotter CAD applications, particularly where large printouts are required such as A0
Speakers Any application which requires sound to be output such as multimedia
presentations and websites including encyclopaedias. Applications that
require musical output such as playing of music CDs and DVD films
Control devices in Control applications, see section 7.1
Motors Automatic washing machines, automatic cookers, central heating controllers,
computer-controlled greenhouses, microwave ovens, robotics, production
line control
Buzzers Automatic cookers, microwave ovens
Heaters Automatic washing machines, automatic cookers, central heating controllers,
computer-controlled greenhouses
Lights/lamps Computer-controlled greenhouses
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Curriculum content
Section 3: Storage devices and media
(a) describe common backing storage media (including magnetic tapes, hard discs, all forms of CD and
DVD, memory sticks, flash memory) and their associated devices
(b) identify typical uses of the storage media, including types of access (e.g. serial/sequential, direct/
random) and access speeds
Media Use
Magnetic backing storage media
Fixed hard discs Used to store operating systems, software and working data. Any
application which requires very fast access to data for both reading and
writing to. Not for applications which need portability. Used for online
and real time processes requiring direct access. Used in file servers
for computer networks
Portable hard discs Used to store very large files which need transporting from one
computer to another and price is not an issue. More expensive than
other forms of removable media
Magnetic tapes Any application which requires extremely large storage capacity and
speed of access is not an issue. Uses serial access for reading and
writing. Used for backups of file servers for computer networks. Used
in a variety of batch processing applications such as reading of bank
cheques, payroll processing and general stock control
Optical backing storage media
such as CDs and DVDs
CDs tend to be used for large files (but smaller than 1Gb) which are
too big for a floppy disc to hold such as music and general animation.
DVDs are used to hold very large files (several Gb) such as films. Both
CDs and DVDs are portable i.e. they can be transported from one
computer to another. Both can be used to store computer data
CD ROM/DVD ROM Applications which require the prevention of deletion of data,
accidental or otherwise. CDs used by software companies for
distributing software programs and data; by music companies for
distributing music albums and by book publishers for distributing
encyclopaedias, reference books etc. DVDs used by film distributors
CD R/DVD R Applications which require a single ‘burning’ of data, e.g. CDs –
recording of music downloads from the internet, recording of music
from MP3 format, recording of data for archiving or backup purposes.
DVDs – recording of films and television programs
CD RW/DVD RW Applications which require the updating of information and ability
to record over old data. Not suitable for music recording but is very
useful for keeping generations of files. DVDs have between five and
ten times the capacity of CDs
DVD RAM Same properties as DVD RW but quicker access and data can be
overwritten more easily. Similar to floppies in nature but has 3000–
6000 times more storage and uses optical technology
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Curriculum content
Blu-ray Capacities of 25Gb, 50Gb and 100 Gb. Used for storing films (movies).
25Gb equates to 2 hrs HDTV, 13hrs standard definition TV. It is
possible to playback video on a disc while simultaneously recording HD
video. (Will be) used for storage of PC data
Solid state backing storage Smallest form of memory, used as removable storage. More robust
than other forms of storage. More expensive than other forms, but
can be easily written to and updated
Memory sticks/Pen drives Can store up to many Gb. Used to transport files and backup data
from computer to computer
Flash memory cards Used in digital cameras, palmtops, mobile phones, MP3 players
(c) describe the comparative advantages and disadvantages of using different backing storage media
(d) define the term backup and describe the need for taking backups
(e) describe the difference between main/internal memory and backing storage, stating the relative benefits
of each in terms of speed and permanence
Section 4: Computer networks
(a) describe a router and its purpose
(b) describe the use of WIFI and Bluetooth in networks
(c) describe how to set up a small network involving access to the internet, understanding the need to set
up the use of a browser, email and an ISP
(d) identify the advantages and disadvantages of using common network environments such as the internet
(e) describe what is meant by the terms user id and password, stating their purpose and use
(f) identify a variety of methods of communication such as fax, email, and tele/video conferencing
(g) define the terms Local Area Network (LAN), Wireless Local Area Network and Wide Area Network
(WAN)
(h) describe the difference between LANs, WLANs and WANs, identifying their main characteristic
(i) describe the characteristics and purpose of common network environments, such as intranets and the
internet
(j) describe other common network devices (including hubs, bridges, switches and proxy servers)
(k) discuss the problems of confidentiality and security of data, including problems surrounding common
network environments
(l) identify the need for encryption, authentication techniques, including the use of user identification and
passwords, when using common network environments such as the internet
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Curriculum content
Section 5: Data types
(a) identify different data types: logical/Boolean, alphanumeric/text, numeric (real and integer) and date
(b) select appropriate data types for a given set of data: logical/Boolean, alphanumeric/text, numeric and date
(c) describe what is meant by the terms file, record, field and key field
(d) describe different database structures such as flat files and relational tables including the use of
relationships, primary keys and foreign keys
(e) state the difference between analogue data and digital data
(f) explain the need for conversion between analogue and digital data
Section 6: The effects of using ICT
(a) explain what is meant by software copyright
(b) describe what a computer virus is, what hacking is and explain the measures that must be taken in order
to protect against hacking and viruses
(c) describe the effects of information and communication technology on patterns of employment,
including areas of work where there is increased unemployment
(d) describe the effects of microprocessor-controlled devices in the home, including their effects on leisure
time, social interaction and the need to leave the home
(e) describe the capabilities and limitations of ICT
(f) describe the use of internet developments such as Web 2.0, blogs, wikis, digital media uploading
websites, and new types of social networking websites
(g) discuss issues relating to information found on the internet, including unreliability, undesirability and the
security of data transfer including phishing, pharming and SPAM
(h) describe the potential health problems related to the prolonged use of ICT equipment, for example
repetitive strain injury (RSI), back problems, eye problems and some simple strategies for preventing
these problems
(i) describe a range of safety issues related to using computers and measures for preventing accidents
Section 7: The ways in which ICT is used
7.1 Candidates should have an understanding of a range of ICT applications in their everyday life and be
aware of the impact of ICT in terms of:
(a) communication applications (such as newsletters, websites, multimedia presentations, music
scores, cartoons, flyers and posters)
(b) interactive communication applications (such as blogs, wikis and social networking websites)
(c) data handling applications (such as surveys, address lists, tuck shop records, clubs and society
records, school reports and school libraries)
(d) measurement applications (such as scientific experiments, electronic timing and environmental
monitoring)
(e) control applications (such as turtle graphics, control of lights, buzzers and motors, automatic washing
machines, automatic cookers, central heating controllers, burglar alarms, video recorders/players,
microwave ovens and computer controlled greenhouse)
(f) modelling applications (such as 3D modelling, simulation (e.g. flight, driving and queue management)
and use of spreadsheets for personal finance and tuck shop finances)
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Curriculum content
7.2 Candidates should understand the differences between batch processing, online processing and real-
time processing. They should have an understanding of a wider range of work-related ICT applications
and their effects, including:
(a) communication applications (such as the internet, email, fax, electronic conferencing, mobile
telephones and internet telephony services)
(b) applications for publicity and corporate image publications (such as business cards, letterheads,
flyers and brochures)
(c) applications in manufacturing industries (such as robotics in manufacture and production line control)
(d) applications for finance departments (such as billing systems, stock control and payroll)
(e) school management systems (including registration, records and reports)
(f) booking systems (such as those in the travel industry, the theatre and cinemas)
(g) applications in banking (including Electronic Funds Transfer (EFT), ATMs for cash withdrawals and
bill paying, credit/debit cards, cheque clearing, phone banking, internet banking)
(h) applications in medicine (including doctors’ information systems, hospital and pharmacy records,
monitoring and expert systems for diagnosis)
(i) applications in libraries (such as records of books and borrowers and the issue of books)
(j) the use of expert systems (for example in mineral prospecting, car engine fault diagnosis, medical
diagnosis, chess games)
(k) applications in the retail industry (stock control, POS, EFTPOS, internet shopping, automatic re-
ordering)
Section 8: Systems analysis and design
8.1 Analysis
Candidates should be able to: Examples:
(a) describe different methods of researching a
situation
• observation, interviews, questionnaires and
examination of existing documentation
(b) state the need for recording and analysing
information about the current system
• identify inputs, outputs and processing of the
current system
• identify, problems with the system
• identify the user and information requirements
necessary to solve the identified problems
(c) state the need for identifying features of the
existing system
• identify problems
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Curriculum content
8.2 Design
(a) state the need for producing designs • need for designing documents, files, forms/inputs,
reports/outputs and validation
(b) produce designs to solve a given problem • design data capture forms and screen layouts
• design reports layouts and screen displays
• design validation routines
• design the required data/file structures
(c) choose the method of verification • visual comparison of data entered with data source
• entering data twice and comparing the two sets of
data, either by comparing them after data has been
entered or by comparing them during data entry
8.3 Development and testing
(a) understand that the system is created from
the designs and then tested
• data/file structure created and tested
• validation routines created and tested
• input methods created and tested
• output formats created and tested
(b) describe testing strategies • testing each module with normal/live data
• testing each module with abnormal and extreme
data
• testing whole system
(c) understand that improvements could be
needed as a result of testing
• data/file structures, validation routines, input
methods, output formats may need to be amended/
improved
8.4 Implementation
(a) describe the different methods of system
implementation
• direct changeover
• parallel running
• pilot running
• phased implementation
(b) identify suitable situations for the
use of different methods of system
implementation, giving advantages and
disadvantages of each
• organisations or departments within organisations
which need a quick changeover
• organisations or departments within organisations
which cannot afford to lose data
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Curriculum content
8.5 Documentation
(a) identify the components of technical
documentation for an information system
• purpose of the system
• limitations of the system
• program coding
• program flowcharts
• system flowcharts
• hardware and software requirements
• file structures
• list of variables
• validation routines
(b) identify the components of user
documentation for an information system
• purpose of the system
• limitations of the system
• hardware and software requirements
• how to use the system
• input and output formats
• sample runs
• error messages
• trouble-shooting guide
• frequently asked questions
8.6 Evaluation
(a) explain the need for evaluating a new system • in terms of the efficiency of the solution
• in terms of ease of use of the solution
• in terms of appropriateness of the solution
(b) state the need for a variety of evaluation
strategies
• compare the solution with the original task
requirements
• identify any limitations and necessary
improvements to the system
• evaluate the users’ responses to the results of
testing the system
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Practical tests
5. Practical tests
ICT is an applied subject and all candidates will require frequent access to computer and internet facilities
to develop their skills. The syllabus aims to give Centres the flexibility to cope with a wide variety of
resources and ever-changing technology. The practical sections of this course can be accomplished using
any software packages that will allow the candidates to demonstrate ALL of the skills listed in the relevant
sections of this syllabus. For this reason Cambridge does not prescribe particular software packages or
particular hardware. Candidates will learn to use particular packages, but they should be encouraged to
realise that, with the aid of a manual, they can transfer their skills to other packages.
5.1 Assessment criteria for practical tests
The assessment criteria for the practical tests are set out in eight sections:
9. Communication
10. Document production
11. Data manipulation
12. Integration
13. Output data
14. Data analysis
15. Website authoring
16. Presentation authoring
Each section is broken down into a series of learning outcomes which candidates should be able to meet.
These will be used by the examiners to mark the candidate’s work. Candidates will be expected to apply
their knowledge, understanding and practical skills to complete these tasks.
The table below details the learning outcomes required to satisfy these performance criteria.
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Practical tests
Section 9: Communication
Be an effective online user
Candidates should be able to use email and the internet to gather and communicate information.
Candidates should demonstrate the ability to:
9.1 Communicate with other ICT users using email
Learning outcomes
(a) send and receive documents
and other files electronically
(b) manage contact lists
effectively
(i) open an email message, store email messages using a suitable
planned structure, save attached file(s), store files using an
appropriate planned structure
(ii) create new messages using address, subject, reply, forward,
carbon copy, blind carbon copy, attach file(s)
(iii) manage and save contact details using an address book by
adding a new contact, deleting a contact, storing contacts using
a planned structure, retrieving contact details, creating and using
groups effectively
9.2 Make effective use of the internet as a source of information
Learning outcomes
(a) locate specified information
from a given website URL
(b) find specified information
using a search engine
(c) download and save
information as specified
(i) perform searches using a single criterion
(ii) refine searches using more advanced search techniques
Section 10: Document production
Create and edit the contents, appearance and layout of documents
Candidates should be able to use word processing facilities to prepare documents.
10.1 Enter and edit data from different sources
Learning outcomes
(a) create and open documents
using information from different
sources
(b) enter and edit text
(c) import, place and manipulate
images and different forms of
information, from a variety of
external sources
(i) locate stored files
(ii) identify and import different file types, for example: .csv, .txt,
.rtf
(iii) enter and edit text and numbers, for example: highlight, delete,
move, cut, copy, paste, drag and drop
(iv) import clip art, import from a digital source, import from file,
import from website
(v) place objects/text in a table
(vi) edit images, for example: resize, crop, flip, text wrap (around
image, square, tight, above, below), maintain aspect ratio
(vii) include different formats of information from the internet
including text, images, tables, charts
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Practical tests
10.2 Organise the page layout
Learning outcomes
(a) format the page layout
by setting the page size,
orientation and margins
(b) appropriately use headers and
footers
(c) use columns and breaks to
adjust pagination and text flow
(d) set text alignment
(e) set line spacing
(f) adjust the tabulation
(g) ensure the consistency of page
layout
(i) set the page size to A4, A5, Letter, etc, adjust the page
orientation, set the page and gutter margins of a document
(ii) create headers and footers, including automated file
information, automated page numbering, text, date, position,
consistency of position, position left, right, centre, outside of
pages, align with page margins
(iii) set the number of columns, adjust the column width and
spacing between columns
(iv) set and remove page, section and column breaks, to adjust
pagination and to avoid widows and orphans
(v) set the text to left aligned, centre aligned, right aligned or fully
justified
(vi) set line spacing to single, 1.5 times, double, multiple
(vii) ensure that page layout is consistent, including font styles,
alignment, and spacing between lines, paragraphs, before and
after headings
(viii) adjust tabulation settings, for example: to indent text, create
indent paragraphs, hanging paragraphs, etc.
10.3 Format the text
Learning outcomes
(a) set the font styles and
emphasise text
(b) format a list as specified
(c) create/edit and format a table
(i) set the font style, font type (serif, sans-serif), point size,
increase, decrease, use an appropriate font for a given task
(ii) set text to bold, underline, italic, highlighted
(iii) format as a bulleted list or a numbered list
(iv) create and edit a table with a specified number of rows and
columns, insert row(s), delete row(s), insert column(s), delete
column(s)
(v) format cells and the cell contents, show gridlines, hide
gridlines, set horizontal cell alignment (left, right, centre, fully
justified), set vertical cell alignment (top, centre, bottom), text
wrapping around table, text wrapping within cells, shading/
colouring cells
10.4 Ensure the accuracy of the text
Learning outcomes
(a) use software tools to ensure
that the documents are error
free
(b) proof-read and correct the
document
(i) use automated tools e.g. spell check facilities, to remove errors
(ii) proof-read and correct a document including consistent line
spacing, consistent character spacing, re-pagination, removing
blank pages, remove widows/orphans, tables and lists split
over columns or pages
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Practical tests
Section 11: Data manipulation
Interrogate, manipulate and present data using a data handling system
Candidates should be able to use database facilities to manipulate data to solve problems.
11.1 Create a database structure
Learning outcomes
(a) define an appropriate
database record structure
(b) enter and amend data in a
database
(i) assign appropriate field/data types, for example: text, numeric,
(integer, decimal, percentage, currency), date/time, Boolean/
logical (yes/no, true/false, –1/0)
(ii) use meaningful file and field names
(iii) format fields and identify sub-types like: specifying the number
of decimal places or a particular currency to be used
(iv) identify the structure of external data with different file types, for
example: .csv, .txt, .rtf
(v) locate, open and import data from an existing file
(vi) enter data with 100% accuracy
11.2 Manipulate data
Learning outcomes
(a) use arithmetic operations or
numeric functions to perform
calculations
(b) sort data
(c) search to select subsets of
data
(i) create a calculated field, perform calculations at run time using
formulae and functions, for example: addition, subtraction,
multiplication, division, sum, average, maximum, minimum,
count
(ii) sort data using one criterion into ascending or descending order,
using different field types, for example: alphanumeric, numeric,
date
(iii) perform searches using a single criterion and using multiple
criteria, with different field types like alphanumeric, numeric,
Boolean etc. and a variety of operators like: AND, OR, NOT,
LIKE, >, <, =, >=, <=
(iv) perform searches using wildcards
11.3 Present data
(a) produce reports to display
fields and other data for a
user
(i) produce reports to display all required data and labels in full
(ii) set report titles, use headers and footers, align data and labels
appropriately, produce different layouts, for example: labels
(iii) format numeric data, for example: to display the number of
decimal places, a variety of currencies, percentages
(iv) show and hide data and labels within a report, show hidden
fields, display calculations/formulae
(v) export data in common text formats, for example: .csv, .txt, .rtf
(vi) export data into a graph/charting package
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Practical tests
Section 12: Integration
Integrate data from different sources
Candidates should be able to integrate data from different sources into a single document, presentation,
web site, spreadsheet or report.
12.1 Combine text, image(s) and numeric data
Learning outcomes
(a) combine text, images,
database extracts and graphs
and charts
(vii) import text, import clip art, import from a digital source, import
from a website, import from a database, import a graph/chart,
cut, copy, paste
Section 13: Output data
Output data
Candidates should be able to produce output in a specified format.
13.1 Save and print documents and data
Learning outcomes
(a) save and print documents,
data and objects
(i) save and print a draft document, final copy, email, file attachment,
screen shots, database reports, data table, graph/chart
(ii) save and export in different file formats, for example: .txt, .csv,
.rtf
Section 14: Data analysis
Create, manipulate, test, interrogate and present data using a spreadsheet model
Candidates should be able to use a spreadsheet to create and test a data model, extract and summarise
data, and to represent this data graphically.
14.1 Create a data model
Learning outcomes
(a) enter the layout of the model
(b) enter and amend text,
numerical data, functions and
formulae with 100% accuracy
(i) cut, copy, paste, drag and drop, fill
(ii) manually verify data entry
(iii) use mathematical operations, for example: add, subtract,
multiply, divide, indices
(iv) use absolute and relative references, named cells, named ranges
and nested formulae
(v) use functions, for example: sum, average, maximum, minimum,
integer, rounding, counting, if, lookup, and use nested functions
14.2 Test the data model
Learning outcomes
(a) demonstrate that the model
works
(i) test the model using appropriately selected test data
19

Practical tests
14.3 Manipulate data
Learning outcomes
(a) search to select subsets of
data
(b) sort data
(i) perform searches using a single criterion and using multiple
criteria, with different data types, for example: alphanumeric,
numeric, Boolean etc. and a variety of operators like: AND, OR,
NOT, LIKE, >, <, =, >=, <=
(ii) perform searches using wildcards
(iii) sort data using one or more criteria into ascending or descending
order, using different field types, for example: alphanumeric,
numeric, date
14.4 Present data
Learning outcomes
(a) adjust the display features in
a spreadsheet
(b) produce a graph or chart from
the spreadsheet model
(i) adjust row height, column width, cell sizes so that all data,
labels, and formulae are fully visible
(ii) use features, for example: bold, underline, italic and colour/
shading to enhance the spreadsheet
(iii) set titles, use headers and footers, align data and labels
appropriately
(iv) format numeric data to display the number of decimal places, a
variety of currencies, percentages
(v) set the spreadsheet to display formulae and values, adjust
column width and row height, hide rows and columns
(vi) adjust page orientation to portrait or landscape
(vii) adjust the page layout to use features, for example: fit to page
(viii) save and print data in a variety of formats, for example:
formulae, values, extracts, test data, save as different file
formats, export
(ix) select data to produce a graph/chart, for example: using
contiguous data, non contiguous data, and specified data ranges
(x) select the graph or chart type, enhance the graph or chart by
changing the colour scheme or patterns, extract a pie chart
segment
(xi) label the graph or chart with a title, legend, segment labels,
segment values, percentages, category and value axis labels and
titles
(xii) amend the axes for the graph or chart, for example: by adding a
second axis, adding a title or changing the axis scale maximum
and minimum values
20

Practical tests
Section 15: Website authoring
Create web pages using external stylesheets, tables and images
Candidates should be able to create a structured website with stylesheets, tables and hyperlinks.
Candidates should have a working knowledge of html.
15.1 Use stylesheets
Learning outcomes
(a) create and attach an external
stylesheet
(i) use tags to create an external stylesheet for common styles like:
h1, h2, h3, p, li
(ii) specify the font appearance for each style, including features
like: font family, size, colour, alignment, bold and italic
(iii) attach an external stylesheet to a web page
15.2 Create web pages
Learning outcomes
(a) create web page(s) including
features like: menu options,
text hyperlink, graphics
hyperlink, setting the
foreground, background and
text colours
(b) create links from a web page
(c) use tables to organise a web
page
(i) create links from text and images
(ii) create anchors, and links to anchors on the same page
(iii) create links to other locally stored web pages
(iv) create external links to a website using the URL
(v) create links to send mail to a specified email address
(vi) create links to open in a specified location including: the same
window, new window, with a window named as specified
(vii) insert tables using a table header, table rows, table data, cell
spacing and cell padding
(viii) set table width in terms of pixels and % values
(ix) use tables with visible and invisible borders, set the border
thickness
(x) use merged cells within rows and within columns
15.3 Use images
Learning outcomes
(a) insert an image in a web
page, place the image
relative to text and other
objects
(i) insert an image
(ii) use tags to adjust image size and alignment
(iii) use software to resize an image, adjust the colour depth and
amend the file type
(iv) maintain the aspect ratio of an image or to distort it where
appropriate
(v) print web sites in browser view, in html format and screen shot
evidence
(vi) understand the need for low resolution images for data transfer
21

Practical tests
Section 16: Presentation authoring
Create, control and output information from a presentation
Candidates should be able to create and control an interactive presentation.
16.1 Create a presentation
Learning outcomes
(a) use a master slide to place
objects and set styles
(b) create presentation slides,
including text, images,
charts, animations and
transitions
(c) create notes for the
presenter and audience
(i) understand the need for consistency of presentation, in terms of
styles, point sizes, colour schemes, transitions and animations
(ii) use the master slide to place objects like: images, text, logos,
slide footers, automated slide numbering, and to set font styles,
heading styles and colour scheme
(iii) manipulate and use specified areas for headings, subheadings,
bullets, images, charts; colours, text boxes, presenter notes,
audience notes
(iv) include text on the slides including: headings, subheadings,
bulleted lists
(v) apply consistent, font styles, font types (serif, sans-serif), point
sizes, text colour (selected from the presentation colour scheme),
text alignment, enhancements (bold, italic, underscore)
(vi) manipulate images by resizing, positioning, cropping, copying,
changing the image contrast and brightness
(vii) create a chart within the presentation package, import from a
spreadsheet, use contiguous or non-contiguous data
(viii) label the chart with a title, legend, segment labels, segment
values, percentages, category axis labels, value axis labels and
scales
(ix) insert other features, for example: symbols, lines, arrows, call out
boxes
(x) use consistent transitions, automating the transitions between
pages
(xi) use animation facilities on text, images and other objects, showing
consistency between objects
(xii) save the presentation, use file compression, and print the
presentation including presenter notes, audience notes (handouts),
use screen shots to show features like animations, and transitions
22

Practical tests
5.2 Procedures for conducting practical tests
Supervisor instructions
Centres are sent a set of Supervisor instructions for practical tests when they request the practical papers
from Cambridge. These give any additional instructions which are specific to the particular assessment
activity and must be carefully followed. A suitably competent Supervisor, who may be the candidates’ tutor
is responsible for the preparation of the hardware and software for the test.
Timetabling
The practical tests will not be timetabled in the same way as most Cambridge IGCSE written papers. The
Cambridge IGCSE timetable will specify a period within which the two practical tests must be taken by
candidates. Within this period, Centres may conduct the practical tests at any convenient time or times.
Each candidate must complete each practical test in a single session.
All candidates from a Centre are not required to take the tests at the same time. If more than one session
is necessary, these sessions should follow on from each other. However, Centres do not need to sequester
candidates until other candidates have taken the test.
Centres should ensure that there is sufficient time between electronically receiving the source files and
scheduling examination dates to:
• set up the required ICT facilities;
• allow for contingency planning (e.g. to reschedule examination times due to possible hardware failure).
Preparation for the Practical tests
Before the candidates take a practical test, the Supervisor must work through a similar test at the Centre,
using similar hardware and software to that which will be used by the candidates, in order to:
• ensure that the hardware and software at the Centre will enable the candidates to meet all the
performance criteria;
• ensure that all files and systems are set up appropriately.
Centres are responsible for ensuring that the hardware and software to be used by candidates is in full
working order and will enable them to meet all the performance criteria as specified in the syllabus. Errors
as a result of faulty software or hardware will not be taken into consideration in the marking of candidates’
work.
Centres are responsible for candidates having access to the internet. However, if the Centre only has
limited or unreliable internet access, then a request for a CD containing the source files can be made
via international@cie.org.uk. Candidates will then need to be made clearly aware of alternative
arrangements for searching for specified files required for the tasks before the start of the test.
Centres are responsible for ensuring that a spare computer/printer is available in case of equipment failure.
If equipment failure occurs, candidates should be permitted to move to another machine if necessary,
making sure that candidates do not have access to other candidates’ work, e.g. by using secure areas on all
machines or changing the default settings.
Centres should ensure that there are adequate printing facilities and that sufficient stocks of toner, paper
etc. are provided.
23

Practical tests
There is no requirement for work to be printed in colour, unless otherwise instructed. No extra credit will
be given to work printed in colour. It is, however, the candidate’s responsibility to ensure that adequate
differentiation is present on monochrome printouts (e.g. sectors of a pie chart are distinguishable). Where
appropriate, candidates should be made aware of this in an announcement immediately before the start of
the test.
Security issues
The practical tests are a test of skills, not of knowledge or understanding. The performance criteria – that is,
the skills which are to be included in the test – are published in the syllabus and are available to candidates.
The majority of the performance criteria are assessed in each examination. Candidates can therefore gain
no advantage by speaking to other candidates who have already taken the tests; they already know what
skills they have had to acquire. The security issues associated with the practical tests are therefore different
from those associated with conventional written papers.
There are, nevertheless, important security issues. For example, candidates must not gain sufficient
knowledge of the tests to enable them to rote-learn the sequences of keystrokes or commands which form
the answers. All assessment material must be treated as confidential. It should only be issued at the time
of the test. Live Cambridge assessment material must not be used for practising skills.
All work stored on a network or hard disk must be kept secure. Centres are strongly advised to consider
setting up passwords to control login procedures and to ensure that only authorised access to files is
possible.
Centres must ensure that:
• candidates do not have access to test material or source files except during their test;
• at the end of each session all assessment material (including the candidate-dated practical test paper
and candidates’ completed work) is collected by the invigilator;
• all draft copies and rough work which is not to be submitted is destroyed.
After the test, all copies of the test papers must be collected by the invigilator and either destroyed or kept
under secure conditions until the end of the examination session. Candidates are not permitted to retain
a copy of the test, or of any printouts produced during the test, or of any electronic files which form part
of the test or have been produced during the test. Candidates’ work must be kept securely by the Centre
between the end of the test and submission to Cambridge.
Submission of candidates’ work
The submission to Cambridge of candidates’ work should include:
• The candidates’ Assessment Record Folders (ARF) containing a printed copy of the candidate
submission and the candidate-dated practical test paper;
• Supervisor Report Folder (SRF) including:
– the nature of any problems encountered, the candidates affected, and the actions taken;
– details of the software which candidates used to completed the test.
24

Practical tests
Invigilator instructions
(a) Guide to invigilation
Each practical test is to be completed within the time specified under supervised conditions. The Centre
should provide a quiet business-like atmosphere for the tests.
Invigilators should be familiar with the Checklist for Invigilators in the Cambridge Handbook, which applies to
invigilators of both written examinations and practical tests. They should also, ensure that they have access
to a copy of the Supervisor Instructions sent with the test materials and are familiar with these documents.
At least two invigilators should be present for the test. It is essential that a suitably competent invigilator,
preferably the Supervisor, is present in the test room to deal with any technical difficulties that may arise.
If the Supervisor has been involved in the preparation of any of the candidates for the test, then another
invigilator must be present at all times. It is left at the discretion of the Centre to appoint suitable personnel,
but the availability of an extra technician in addition to the invigilators is encouraged.
Invigilators should move around the room and remove any unauthorised material. Should any breach of
security occur (such as collusion between candidates, e.g. by accessing other candidates’ files on the
network or sharing solutions via the internet), the Head of Centre should be informed and a detailed written
report must be submitted to Cambridge.
It is essential that an invigilator gives the printouts to candidates and candidates do not collect the printouts
themselves from the printer. One invigilator should be responsible for collecting the printout(s) from the
printers and giving this to the candidate, only where the candidate’s name, candidate number and Centre
number have been printed on each printout. If this information is not present on the printout then the
printout will be removed and destroyed by the invigilator at the end of the test period.
If printers are in a different room an additional invigilator will be required in order to collect the printouts and
distribute these to the candidates as they work during the test.
(b) During the test:
• There must be no access to portable storage media (e.g. memory sticks, floppy disks, CDs, etc.).
• Candidates must NOT have access to their own electronic files or personal notes, pre-prepared
templates, past papers or other files during the test.
• Candidates may use English or simple translation dictionaries, spell-checkers, the software’s help
facilities, and the manufacturer’s manuals on the software packages during the practical test.
• Candidates may use software’s wizards provided by the original software vendor.
• Candidates are NOT allowed to refer to textbooks or Centre-prepared manuals during the test.
• Display material (e.g. maps, diagrams, wall charts) must be removed from the examination room.
• No other help may be given to the candidates during the test, unless there is an equipment failure. Any
assistance given to an individual candidate which is beyond that given to the group as a whole must be
recorded as part of a supervisor report which is submitted to Cambridge with the candidates’ work.
• Candidates must not communicate with one another in any way (including the use of email, via the
internet or intranet) and security of the individual candidates’ files must be ensured.
• To conform with safe working practices in using display screen equipment, it is recommended that
candidates be allowed to take short approved breaks from working at their screens (5–10 minutes
every hour), without leaving the examination room. Such breaks may naturally form part of the
working pattern as candidates study the assessment material or collect printouts from the printer. The
invigilators are responsible for maintaining security during these break periods.
25

Practical tests
(c) At the end of the test:
• Candidates should present the invigilator with the printouts they wish to submit. Each printout should
include the candidate’s name, number and Centre number. This information should be printed, not
hand-written. Any printouts with hand-written details or no candidate details will not be marked.
• All assessment material (including the Cambridge practical tests and candidates’ completed work)
should be collected.
• All draft copies and rough work not to be submitted should be destroyed.
• Candidates must send all work to the printer during the duration of the test. Collating printouts may
be done after the test time specified under supervised conditions. Where specified, tasks such as
highlighting parts of the printout can be done after the test time specified.
(d) Equipment failure
In the event of a system crash, software failure, power cut or damage to equipment occurring during the
test, any action taken must ensure the integrity of the test can be guaranteed.
If a candidate appears to be having problems with faulty equipment, the Supervisor should be informed,
who will determine if the fault lies with the equipment or the candidate. If equipment failure occurs with
individual computers, candidates should be permitted to move to another machine if necessary. Invigilators
are advised to check that candidates do not have access to other candidates’ work e.g. by using secure
areas on all machines or changing the default settings. If equipment can be restored, extra time may be
given to the candidates to compensate for time lost while the problem is resolved as long as the integrity of
the test can be guaranteed. If equipment failure makes it impossible to continue with the test, (for example
power has been lost indefinitely or all the candidate’s work has been lost or corrupted), all the candidate’s
work must be destroyed and the candidate should be allowed a second attempt at the test on a different
day. This should only be a last resort.
If there has been an equipment or software failure, the Supervisor must include a detailed report in the
Supervisor Report Folder (SRF) to Cambridge examiners with the candidates’ work. The report should state
the nature of the problem, the candidates affected, and the actions taken.
In the event of a printer breakdown the Centre may use its discretion on extending the time specified for the
test. This must be recorded as part of the Supervisor’s report.
26

Grade descriptions
6. Grade descriptions
A Grade A candidate is likely to:
• demonstrate a sound knowledge and understanding of the range and scope of information processing
applications and of the techniques and systems needed to support them, some of which are outside
their everyday experience;
• have a good grasp of terms and definitions and be able to contrast and compare related ideas;
• be able to apply general principles of information processing to given situations and to be able to
abstract general principles from given examples;
• identify a range of needs and opportunities and analyse, design and evaluate the most appropriate ways
of addressing these using information systems;
• be able to discuss methods of detecting the loss or corruption of electronic information and describe
steps that minimise the likelihood of the abuse of personal information;
• be able to use competently a broad range of software packages to successfully complete a wide variety
of practical work-related tasks.
A Grade C candidate is likely to:
• demonstrate knowledge and understanding of the range and scope of information processing
applications and of the techniques and systems needed to support them;
• have a good grasp of basic terms and definitions and be able to contrast and compare related ideas;
• identify some needs and opportunities and analyse, design and evaluate appropriate ways of addressing
these using information systems;
• be able to control ICT devices showing an awareness of efficiency and economy;
• demonstrate a clear sense of audience and purpose in their presentations;
• be able to use a range of software packages to complete a variety of practical work-related tasks.
A Grade F candidate is likely to:
• demonstrate a basic knowledge and understanding of familiar, simple information processing
applications and of the techniques and systems needed to support them;
• have some knowledge of some of the basic terms and definitions;
• respond to needs and opportunities and evaluate ways of addressing these using information systems;
• manipulate and interrogate previously stored information;
• use ICT to present work and demonstrate how it contributes to the development of their ideas;
• be able to use software packages to complete some simple practical work-related tasks.
27

Additional information
7. Additional information
Guided learning hours
Cambridge IGCSE syllabuses are designed on the assumption that candidates have about 130 guided
learning hours per subject over the duration of the course. (‘Guided learning hours’ include direct teaching
and any other supervised or directed study time. They do not include private study by the candidate.)
However, this figure is for guidance only, and the number of hours required may vary according to local
curricular practice and the candidates’ prior experience of the subject.
Recommended prior learning
Candidates beginning this course are not expected to have studied ICT previously.
Progression
Cambridge IGCSE Certificates are general qualifications that enable candidates to progress either directly to
employment, or to proceed to further qualifications.
Candidates who are awarded grades C to A* in Cambridge IGCSE Information and Communication
Technology are well prepared to follow courses leading to Cambridge International AS and A Level Applied
Information and Communication Technology, or the equivalent.
Component codes
Because of local variations, in some cases component codes will be different in instructions about making
entries for examinations and timetables from those printed in this syllabus, but the component names will
be unchanged to make identification straightforward.
Grading and reporting
Cambridge IGCSE results are shown by one of the grades A*, A, B, C, D, E, F or G indicating the standard
achieved, Grade A* being the highest and Grade G the lowest. ‘Ungraded’ indicates that the candidate’s
performance fell short of the standard required for Grade G. ‘Ungraded’ will be reported on the statement
of results but not on the certificate.
Percentage uniform marks are also provided on each candidate’s statement of results to supplement their
grade for a syllabus. They are determined in this way:
• A candidate who obtains…
… the minimum mark necessary for a Grade A* obtains a percentage uniform mark of 90%.
… the minimum mark necessary for a Grade A obtains a percentage uniform mark of 80%.
… the minimum mark necessary for a Grade B obtains a percentage uniform mark of 70%.
… the minimum mark necessary for a Grade C obtains a percentage uniform mark of 60%.
… the minimum mark necessary for a Grade D obtains a percentage uniform mark of 50%.
… the minimum mark necessary for a Grade E obtains a percentage uniform mark of 40%.
… the minimum mark necessary for a Grade F obtains a percentage uniform mark of 30%.
… the minimum mark necessary for a Grade G obtains a percentage uniform mark of 20%.
28

Additional information
… no marks receives a percentage uniform mark of 0%.
Candidates whose mark is none of the above receive a percentage mark in between those stated, according
to the position of their mark in relation to the grade ‘thresholds’ (i.e. the minimum mark for obtaining a
grade). For example, a candidate whose mark is halfway between the minimum for a Grade C and the
minimum for a Grade D (and whose grade is therefore D) receives a percentage uniform mark of 55%.
The percentage uniform mark is stated at syllabus level only. It is not the same as the ‘raw’ mark obtained
by the candidate, since it depends on the position of the grade thresholds (which may vary from one series
to another and from one subject to another) and it has been turned into a percentage.
29

Appendix: Additional information – Cambridge International Level 1/Level 2 Certificates
8. Appendix: Additional information – Cambridge
International Level 1/Level 2 Certificates
Prior learning
Candidates in England who are beginning this course should normally have followed the Key Stage 3
programme of study within the National Curriculum for England.
Other candidates beginning this course should have achieved an equivalent level of general education.
NQF Level
This qualification is approved by Ofqual, the regulatory authority for England, as part of the National
Qualifications Framework as a Cambridge International Level 1/Level 2 Certificate.
Candidates who gain grades G to D will have achieved an award at Level 1 of the National Qualifications
Framework. Candidates who gain grades C to A* will have achieved an award at Level 2 of the National
Qualifications Framework.
Progression
Cambridge International Level 1/Level 2 Certificates are general qualifications that enable candidates to
progress either directly to employment, or to proceed to further qualifications.
This syllabus provides a foundation for further study at Levels 2 and 3 in the National Qualifications
Framework, including GCSE, AS and A Level GCE, and Cambridge Pre-U qualifications.
Candidates who are awarded grades C to A* are well prepared to follow courses leading to Level 3 AS and
A Level GCE Applied Information and Communication Technology, IB Certificates in Computing and
Information Technology in a Global Society or the Cambridge International AS and A Level Computing.
Guided learning hours
The number of guided learning hours required for this course is 130.
Guided learning hours are used to calculate the funding for courses in state schools in England, Wales
and Northern Ireland. Outside England, Wales and Northern Ireland, the number of guided learning hours
should not be equated to the total number of hours required by candidates to follow the course as the
definition makes assumptions about prior learning and does not include some types of learning time.
Overlapping qualifications
Centres in England, Wales and Northern Ireland should be aware that every syllabus is assigned to a
national classification code indicating the subject area to which it belongs. Candidates who enter for more
than one qualification with the same classification code will have only one grade (the highest) counted for
the purpose of the school and college performance tables. Candidates should seek advice from their school
on prohibited combinations.
30

Spiritual, ethical, social, legislative, economic and cultural issues
The study of ICT supports the development of skills and attitudes that increase candidates’ ability to
address the social and ethical issues of technological advancements.
Many aspects of society have been influenced by the ICT revolution. ICT is having a profound impact
on the world of work, affecting both the jobs that people do and how they do them. New media for
communication and social networking are having a significant impact on the relationships that people form.
Candidates and teachers are finding new ways to learn through the medium of technology.
To be fully-participating and responsible members of society, candidates must be aware of the ever-growing
impact of ICT. Through sections 6 and 7 of the syllabus, candidates will be required to reflect critically on
the role of ICT in society and to consider its effects both economically and culturally.
Sustainable development, health and safety considerations and international
developments
This syllabus offers opportunities to develop ideas on sustainable development and environmental issues,
health and safety, and the international dimension of ICT use.
• Sustainable development and environmental issues
Sections 6 and 7 of the syllabus provide candidates with an opportunity to explore the effects of a range
of ICT applications. This includes the potential impact on energy use of the use of control technology,
modelling applications and electronic communication media.
• Health and safety
Section 6 of the syllabus requires candidates to be able to describe both the potential health problems
and safety hazards associated with the use of ICT. Candidates are also expected to understand the
measures that can be taken to minimise these risks.
• The International dimension of ICT use
ICT continues to have a profound impact on the communication between people and businesses who
are remote from each other. This is explored in section 7 of the syllabus.
Sections 6 and 7 of the syllabus provide opportunities for candidates to explore the effect that ICT has
on patterns of employment, including areas of work where there is increased unemployment.
Candidates should appreciate the technological dependence of modern economies on ICT and the
potential that this has for future economic, culture and social development.
Avoidance of bias
Cambridge has taken great care in the preparation of this syllabus and assessment materials to avoid bias of
any kind.
Language
This syllabus and the associated assessment materials are available in English only.
31

Key Skills
The development of the Key Skills of application of number, communication, and information technology,
along with the wider Key Skills of improving your own learning and performance, working with others and
problem solving can enhance teaching and learning strategies and motivate candidates towards learning
independently.
This syllabus will provide opportunities to develop the key skills of
• application of number
• communication
• information technology
• improving own learning and performance
• working with others
• problem
solving.
The separately certificated Key Skills qualification recognises achievement in
• application of number
• communication
• information technology.
32

INFORMATION TECHNOLOGY
International General Certificate of Secondary Education
Grade thresholds taken for Syllabus 0417 (Information and Communication Technology) in
the May/June 2009 examination.
minimum mark required for grade:maximum
mark
available A C E F
Component 1 120 85 68 51 41
Component 2 100 85 56 27 17
Component 3 100 86 63 30 21
The threshold (minimum mark) for B is set halfway between those for Grades A and C.
The threshold (minimum mark) for D is set halfway between those for Grades C and E.
The threshold (minimum mark) for G is set as many marks below the F threshold as the E
threshold is above it.
Grade A* does not exist at the level of an individual component.
Grade Thresholds are published for all GCE A/AS and IGCSE subjects where a
corresponding mark scheme is available.
33

This document consists of 15 printed pages and 1 blank page.
*8341556169*
For Examiner's Use
UNIVERSITY OF CAMBRIDGE INTERNATIONAL EXAMINATIONS
INFORMATION AND COMMUNICATION TECHNOLOGY 0417/01
Paper 1 May/June 2009
2 hours
Candidates answer on the Question Paper.
No Additional Materials are required.
READ THESE INSTRUCTIONS FIRST
Write your Centre number, candidate number and name on all the work you hand in.
Write in dark blue or black pen.
You may use a soft pencil for any diagrams, graphs or rough working.
Do not use staples, paper clips, highlighters, glue or correction fluid.
Answer all questions.
At the end of the examination, fasten all your work securely together.
The number of marks is given in brackets [ ] at the end of each question or part question.
34

2
© UCLES 2009 0417/01/M/J/09
For
Examiner's
Use
1 Name the methods used to represent information on A, B, C, D and E using the words from
the list below.
A B
D E
C
SECTION 1
1 A B C D E
2 A B C D E
3 A B C D E
4 A B C D E
5 A B C D E
SECTION 2
1 A B C D E
2 A B C D E
3 A B C D E
4 A B C D E
5 A B C D E
Bar code Chip DVD ROM
Flash memory Graphics tablet Light pen
Magnetic ink characters Magnetic stripe Optical marks
Optically read characters Plotter Remote control
A B
C D
E [5]
2 Ring two items which are input devices.
Buzzer Dot matrix printer Graph plotter
Graphics tablet Laser printer Touch screen
[2]
35

3
© UCLES 2009 0417/01/M/J/09 [Turn over
For
Examiner's
Use
3 Tick TRUE or FALSE next to each of these statements.
TRUE FALSE
Encryption prevents hackers from deleting data.
Back up procedures prevent hackers from accessing data on a
computer.
You should regularly change your password to make it more difficult
for hackers to access your data.
You should always log off after using a networked computer.
You should always tell a friend your password in case you forget it.
[5]
4 Draw five lines on the diagram to match the software to how it could be used.
Software Use
Desktop publisher suggesting medical diagnoses
Measuring program storing pupil records in a school
Spreadsheet producing a school magazine
Inference engine monitoring temperature in a science experiment
Database managing personal finance
[5]
5 Select the most suitable data type from the list to represent:
(a) the number of children in a family
(b) a line of a company’s address
(c) the gender of a person
(d) somebody’s birthday
Alphanumeric Boolean Date
Numeric (Integer) Numeric (Real)
[4]
36

4
© UCLES 2009 0417/01/M/J/09
For
Examiner's
Use
6 A floor turtle can use the following instructions:
INSTRUCTION MEANING
FORWARD n Move n mm forward
BACKWARD n Move n mm backward
LEFT t Turn left t degrees
RIGHT t Turn right t degrees
PENUP Lift the pen
PENDOWN Lower the pen
Complete the set of instructions to draw this shape by filling in the blank lines.
35 80 10
70
80
180
Start Finish
[5]
PEN DOWN
LEFT 90
FORWARD 35
RIGHT 90
37

5
For
Examiner's
Use
7 Two types of network topology have been combined to form a larger network.
(a) Give the name of the type of the larger network topology [1]
(b) Give the names of the other two types of topology in this network.
1
2 [2]
(c) Complete each sentence below using one item from the list.
A bridge A hub
A proxy server A switch
(i) does not manage any of the data traffic through it.
(ii) forwards data packets to computers and printers.
(iii) can be a major component of a firewall.
(iv) usually only has two ports. [4]
8 Tick TRUE or FALSE next to each of these statements which describe the use of e-mail
compared to the normal postal service.
TRUE FALSE
E-mails can only be sent using a Post Office.
You don’t have to leave your house to send e-mail.
It is quick to send the same message to many people using e-mail.
It takes a long time for an e-mail to arrive.
[4]
38

6
© UCLES 2009 0417/01/M/J/09
For
Examiner's
Use
9 Put a tick in the column which best describes the type of processing used in the following
applications.
Real Time Batch
A burglar alarm system.
Producing gas bills.
Cooking with an automatic cooker.
Scanning OMR sheets.
[4]
10 A book shop owner uses a spreadsheet to calculate profits. This is part of the spreadsheet.
A B C D E F
1 ISBN
Cost
price
($)
Selling
Price
($)
Profit
per book
($)
Number
sold
Total
Profit
($)
2 0-34-080006-2 22 29 7 32 224
3 0-52-154540-4 26 35 9 45 405
4 0-74-879116-7 15 21 6 32 192
5 0-34-081639-2 33 41 8 89 712
(a) Which row contains labels?
[1]
(b) Give the cell reference of the cell that contains 0-74-879116-7.
[1]
(c) Give the cell reference of a cell that contains numeric data.
[1]
(d) Write down the formula which has been entered in cell F2.
[1]
39

7
For
Examiner's
Use
(e) When the spreadsheet was created a similar formula had to go in cells F3 to F5. Tick
three methods that could have been used to achieve this, leaving F2 unchanged.
Cut and paste
Fill down
Copy and paste
Dragging the fill handle down
Transposing the cells
Absolute cell referencing
[3]
11 Raquel Lopez owns a chain of car repair garages. She keeps records of all her customers.
She has employed a systems analyst to recommend a new computer system for her
business. The first task the analyst will undertake is to analyse the existing system.
(a) Give four methods of analysing the existing system.
1
2
3
4
[4]
(b) Details of each customer need to be entered into the computer. Give one reason why
this data will need to be verified.
[1]
(c) Name and describe one method of verification.
[2]
40

8
© UCLES 2009 0417/01/M/J/09
For
Examiner's
Use
(d) The systems analyst decides that the system needs to have a screen input form to
enter all the details of each customer. Name four data items that would be included in
such a form.
1
2
3
4 [4]
(e) Describe four features that would help a user to navigate between input forms.
1
2
3
4
[4]
(f) The systems analyst now designs the file structure. Tick three items which would need
to be designed as part of the file structure.
Field names
Input screen
Print format
Validation routines
Field lengths
Hardware and software required
[3]
41

9
For
Examiner's
Use
(g) Name three methods of implementing this new system.
1
2
3 [3]
(h) After the system is implemented it will be evaluated. Tick three items which should be
present in the evaluation.
Printouts of the results of queries
The appropriateness of the solution
Comparing the solution with the original task requirements
Program listing
Any improvements which can be made to the system
System flowcharts
[3]
42

10
© UCLES 2009 0417/01/M/J/09
For
Examiner's
Use
12 Companies in the nuclear industry often use simulations because to experiment with
nuclear material would be too dangerous.
(a) Give two other examples of computer modelling which are used to minimise danger.
1
2
[2]
(b) Other than minimizing danger, give three reasons why computer models are used
rather than the real thing.
1
2
3
[3]
13 Tick four items which must be part of an expert system.
Bar code reader
Spreadsheet
Dot matrix printer
Inference engine
Interactive input screen
Knowledge base
Rules base
Search engine
[4]
43

11
For
Examiner's
Use
14 The prolonged use of computers can lead to health and safety problems.
(a) Tick two health problems that may be caused by prolonged use of computers.
RSI
Influenza virus
Blood poisoning
Headaches
[2]
(b) Tick two ways of preventing health problems.
Sit far away from the monitor
Sit in a comfortable chair
Take regular breaks
Put a screen filter in front of the monitor
[2]
(c) Tick two safety problems that may be caused by the use of computers.
Back problems
Electrocution
Fire
Hacking
[2]
(d) Tick two ways of preventing safety problems.
Don’t overload electrical sockets
Make sure there are no bare wires
Use an expert system
Use anti-virus software
[2]
44

12
© UCLES 2009 0417/01/M/J/09
For
Examiner's
Use
15 Computers are used to manage data in libraries. Name the different methods used to input
data about books and borrowers and discuss the advantages and disadvantages of these.
[6]
45

13
For
Examiner's
Use
16 A hospital uses computers to monitor the health of patients.
(a) Give three advantages of using computers rather than nurses to do this.
1
2
3
[3]
(b) Explain why analogue to digital conversion is needed when computers are used in
monitoring and measuring.
[4]
46

14
© UCLES 2009 0417/01/M/J/09
For
Examiner's
Use
17 Many companies use video conferencing instead of face-to-face conferencing. Discuss the
advantages and disadvantages of this.
[6]
18 Describe four advantages that the use of chip and pin systems have over a magnetic stripe
system.
1
2
3
4
[4]
47

15
© UCLES 2009 0417/01/M/J/09
For
Examiner's
Use
19 A company wants all its offices to be able to communicate using ICT systems. They are
considering using fax, e-mail and bulletin boards. Discuss the advantages and
disadvantages of these methods.
[8]
48

MARK SCHEME for the May/June 2009 question paper
for the guidance of teachers
0417 INFORMATION AND COMMUNICATION
TECHNOLOGY
0417/01 Paper 1 (Written), maximum raw mark 120
This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of
the examination. It shows the basis on which Examiners were instructed to award marks. It does not
indicate the details of the discussions that took place at an Examiners’ meeting before marking began,
which would have considered the acceptability of alternative answers.
Mark schemes must be read in conjunction with the question papers and the report on the
examination.
• CIE will not enter into discussions or correspondence in connection with these mark schemes.
CIE is publishing the mark schemes for the May/June 2009 question papers for most IGCSE, GCE
Advanced Level and Advanced Subsidiary Level syllabuses and some Ordinary Level syllabuses.
49

Mark Scheme: Teachers’ version Syllabus Paper
IGCSE – May/June 2009 0417 01
© UCLES 2009
1 A Magnetic stripe (1)
B Magnetic ink characters (1)
C Chip (1)
D Optical marks (1)
E Bar code (1) [5]
2 Graphics tablet (1)
Touch screen (1) [2]
3 F (1)
F (1)
T (1)
T (1)
F (1) [5]
4 Desk top publishing → producing a school magazine (1)
Measuring program → monitoring temperature in a science experiment (1)
Spreadsheet → managing personal finance (1)
Inference engine → suggesting medical diagnoses (1)
Database → storing pupil records in a school (1) [5]
5 (a) Numeric (Integer) (1)
(b) Alphanumeric (1)
(c) Boolean (1)
(d) Date (1) [4]
6 Forward 80
Right 90
Forward 180
Right 90
Forward 70
Penup
Forward 10
Pendown Pendown and Right 90 are interchangeable
Right 90
Forward 80
(Left 90)
1 mark for each pair of statements [5]
50

© UCLES 2009
7 (a) Hybrid/tree (1) [1]
(b) Star (1)
Bus (1) [2]
(c) (i) A hub (1)
(ii) A switch (1)
(iii) A proxy server (1)
(iv) A bridge (1) [4]
8 F (1)
T (1)
T (1)
F (1) [4]
9 Real Time (1)
Batch (1)
Real Time (1)
Batch (1) [4]
10 (a) 1 [1]
(b) A4 [1]
(c) Any cell in the range B2 to F5 [1]
(d) (=) D2*E2 [1]
(e) Fill down (1)
Copy and paste (1)
Dragging the fill handle down (1) [3]
51

© UCLES 2009
11 (a) Questionnaires (1)
Interviews (1)
Examination of documents (1)
Observation (1) [4]
(b) To detect typing errors/data entry errors/transcription errors [1]
(c) Either:
Visual verification (1)
Typed in data is visually compared with original data (1)
Or
Double entry (1)
Date is typed in twice and computer compares the two versions (1) [2 max]
(d) Four from:
Name
Title/gender
Customer number/id
Address
Post code
(Work/Mobile) phone number
(Home/Mobile) phone number
Email address
Car registration number(s) [4]
(e) Four from:
Button to close form
Button to first record/form
Button to end of file/new record
Button to previous record/form
Button to next record/form
Submit/continue button
Space to enter required record number
Search facility/engine
Button to go to sub forms [4]
(f) Field names (1)
Validation routines (1)
Field Lengths (1) [3]
(g) Three from:
Parallel running
Pilot running
Phased implementation
Direct changeover [3]
(h) The appropriateness of the solution (1)
Comparing the solution with the original task requirements (1)
Any improvements which can be made to the system (1) [3]
52

© UCLES 2009
12 (a) Two from:
Flight/pilot simulation/training
Large scale chemical experiments
Design of fairground rides
Design of large buildings/bridges
Traffic control
Building fire simulation
Car driving simulation
Drug trials [2]
(b) Three from:
Real thing may be too expensive to build
Real thing requires too large a time scale
Real thing would be too wasteful of materials
Real thing is too vast a scale
Real thing may occur too rarely
Rate of change can be adjusted for human eye to detect
Corrections can be made if mistakes in real thing/amendments are easier in a model [3]
13 Inference engine (1)
Interactive input screen (1)
Knowledge base (1)
Rules base (1) [4]
14 (a) RSI (1)
Headaches (1) [2]
(b) Take regular breaks (1)
Put a screen filter in front of the monitor (1) [2]
(c) Electrocution (1)
Fire (1) [2]
(d) Don’t overload electrical sockets (1)
Make sure there are no bare wires (1) [2]
15 Three from:
Keyboard/typing in data
A bar code (reader)
A magnetic stripe (reader)
Touch screen
Three from:
Scanning bar codes/swiping magnetic stripes/touch screen gives fast data entry/keying in data
can be slow
Scanning bar codes/swiping magnetic stripes/touch screen reduces errors/keying in data can
lead to data errors
Keyboards/touch screens are robust/bar codes can be flimsy
Magnetic stripes are more robust than bar codes [6]
53

© UCLES 2009
16 (a) Three from:
Reduced cost of wage bill
Computer readings are more accurate/human errors are reduced
Readings can be taken more frequently/continuously
Nurses can get tired and forget to take readings
Nurses are so busy they might not be able to take readings regularly
Nurses won’t be exposed to contagious diseases
Automatic warnings can be generated
Graphs can be produced automatically
Nurses can be freed up to do other tasks [3]
(b) Four from:
Sensors are used (to generate data)
Data are then sent to computer
Sensors read analogue data
Computers work with digital data only
Data needs to be converted so computers can process/understand data [4]
17 Six from:
Advantages
Workers can use own office so documents do not get lost in transit/bulky documents/equipment
do not have to be carried around
Company can call meeting at short notice
Employees can work from home
Company does not have to pay travelling expenses
Company does not have to pay hotel expenses
Company does not have to pay for conference room facilities
Travelling time is saved
Might be dangerous to fly/travel
Disabled people may find it difficult to travel
Disadvantages
Takes time to train employees
Difficult to call international meetings because of time differences
Initial cost of hardware
Equipment can break down
Strength of signal/bandwith/lipsync can be a problem/connection can be lost/power cuts
Loss of personal/social contact
Takes time for workers to learn new technology
Can’t sign documents
Max. 4 advantages/disadvantages
One mark available for reasoned conclusion [6]
54

© UCLES 2009
18 Four from:
Data more difficult to copy
Extra layer of security with PIN number
Even if stolen card cannot be used unless thief knows PIN number
Larger amount of information can be stored
Disabled people find it easier than signing
Reduces disputes at checkouts over validity of signature/
Saves time at checkouts
Not affected by magnetic fields [4]
19 Eight from:
Fax
Advantages
Can be used as a legal document
Documents can be very long
Disadvantages
Cannot be certain if correct person has received it
Very slow transmission rates
Not very good quality
Documents cannot be edited easily
Cannot send multimedia files
Won’t be received if line is busy/receiving fax machine switched off/out of paper
Wastes/expense of ink/paper
Email
Advantages
Can be confident message will only go to the correct person (if addressed correctly)
Fast transmission times
Attachments can be downloaded and edited
Easier to send large documents
Disadvantages
Can be slow turnaround times
Some systems have limits to size of attachments
Addresses more difficult to remember than phone numbers
Description of how phishing can occur
Description of how viruses can be transmitted
Bulletin boards
Advantages
You don’t need an ISP
Messages can be moderated
Automatically creates an archive
Disadvantages
Lack of privacy (every member of the group can see every message)
In older systems only one person can be online at one time
Doesn’t alert you to incoming messages
One mark available for reasoned conclusion [8]
55

INFORMATION AND COMMUNICATION
TECHNOLOGY
Paper 0417/01
Written
General comments
Candidates performed much better this year. Candidates appeared to have sufficient time to record all their
answers with very few candidates failing to answer all questions. There were a number of very high marks
and few very low marks. Candidates found difficulty with the chip and pin question as well as the question
about analogue to digital conversion. The tendency of some candidates to learn answers from previous
mark schemes off by heart continued; this led to many strange answers, particularly to Question 19. This
practice can cause candidates to lose marks as they clearly do not necessarily understand the concepts they
are memorising. The wide scope of applications employed in questions on this paper meant that candidates
were unable to gain high marks unless they had revised thoroughly. In addition, there were aspects of
Systems Analysis which a number of candidates appeared to be unfamiliar with. Many candidates failed to
name methods of implementation. Very few candidates appeared to understand network devices and how
they work.
Computer modelling, proved to be a topic which a number of candidates showed little familiarity with. Many
gave reasons for using computer models which were only appropriate for a measuring or control scenario.
Comments on specific questions
Question 1
A surprising number of candidates failed to gain full marks. The incorrect answers usually related to
magnetic ink characters or optical marks.
Question 2
The great majority of candidates gained both marks but a small minority gave the answers buzzer or graph
plotter.
Question 3
Most candidates did well, but some answered the use of encryption incorrectly.
Question 4
Many gained two marks and some candidates gained full marks. Common errors were bank cheques for (b)
and dot matrix printer for (d).
Question 5
Most candidates scored highly on this question.
Question 6
Candidates answered this very well with many gaining full marks. Marks were lost by a few candidates who
gave left instead of right and a small minority of candidates omitted one instruction causing them to lose a
mark.
0417 Information and Communication Techonology June 2009
1 © UCLES 2009
56

Question 7
Overall this was not well answered.
(a) Most candidates did not know of hybrid or tree network.
(b) Candidates did much better on this question although a few answered ring.
(c) The majority of candidates did not appear to have any knowledge of these devices although a very
small minority did gain full marks.
Question 8
This was the best answered question on the paper with nearly all candidates gaining full marks.
Question 9
This was a well answered question although a small number of candidates confused the two methods and
some seemed to think that automatic cookers used batch processing and scanning school registers was a
real time system.
Question 10
On the whole this question was answered well.
(a) A number of candidates gave a cell reference of a letter. The majority of candidates, however,
gained the mark.
(b) This question was answered well by the vast majority of candidates.
(c) This question was answered very well.
(d) This part of the question was answered incorrectly by many candidates. Some used ‘ x ’ for
multiply instead of ‘ * ’.
(e) Most candidates did well on this question but a number gave absolute cell referencing as an
answer.
Question 11
Candidates did not do as well as expected on this question.
(a) Most candidates were only able to give one or two methods. Too many candidates did not know
how analysis is carried out.
(b), (c) The vast majority of candidates had no concept of verification or why it is used and were unable to
name a method. Some candidates got double entry, but even then did not appear to understand
the role of the computer in this type of verification.
(d) A surprising number of candidates were unable to come up with four correct answers with many
only getting name and address.
(e) This was the poorest answered question on the paper with few candidates scoring even one mark.
Candidates appeared to be unfamiliar with this method of data entry.
(f) Candidates did quite well on this question with many gaining full marks.
(g) Some candidates appeared to be unable to name any of the methods but most candidates scored
highly.
(h) This was generally a well answered question although printing out a list of queries and program
listing were often given incorrectly.
2 © UCLES 2009
57

Question 12
(a) Candidates did not do as well as expected with a number giving CAD examples or just general
design projects.
(b) This part of the question was poorly answered with several candidates giving answers more akin to
control or measuring with answers such as ‘more accurate’, ‘can work 24/7’ etc..
Question 13
Many candidates gained at least three marks. Quite a number managed to tick at least one incorrect
response; these were distributed among the incorrect possible answers.
Question 14
(a) The majority of candidates gained both marks.
(b) The majority of candidates gained both marks but a number ticked comfortable chair.
(c) Very well answered but a small number thought that hacking was a safety problem.
(d) A well answered question but a number thought that anti-virus software was correct.
Question 15
Candidates struggled with this question. Many ignored the input methods and wrote about spreadsheets
and databases.
Question 16
(a) A well answered question with many candidates scoring well.
(b) Candidates scored reasonably well but several failed to mention the role of sensors in the process.
Question 17
Being a discuss question, this question was aimed at the higher ability candidates. Candidates scored
reasonably well but the majority failed to score more than half marks. A substantial number attempted to
explain how video conferencing works without discussing the advantages and disadvantages.
Question 18
This question, along with question 19, proved to be the most difficult questions for candidates. Few
candidates appeared to know how chip and PIN systems actually work. It was, therefore, hardly surprising
that they were unable to compare it with a magnetic stripe system. A small number of candidates scored
well and clearly understood the system.
Question 19
Very few candidates understood the term ‘bulletin board’. Many thought it was a paper version of a ‘notice
board’. Most candidates appeared to know what faxes and emails are is but had limited detailed knowledge
of them. This prevented candidates from being able to give anything but a very limited list of advantages and
disadvantages.
3 © UCLES 2009
58

Cambridge International General Certificate of Secondary Education
0417 Information Technology November 2009
Grade Thresholds
INFORMATION AND COMMUNICATION
TECHNOLOGY
Grade thresholds taken for Syllabus 0417 (Information and Communication Technology) in the October/
November 2009 examination.
minimum mark required for grade:maximum
mark
available A C E F
Component 1 120 77 56 45 37
Component 2 100 89 60 30 22
Component 3 100 89 63 34 25
The threshold (minimum mark) for B is set halfway between those for Grades A and C. The threshold
(minimum mark) for D is set halfway between those for Grades C and E. The threshold (minimum mark) for
G is set as many marks below the F threshold as the E threshold is above it.
Grade A* does not exist at the level of an individual component.
Grade Thresholds are published for all GCE A/AS and IGCSE subjects where a corresponding mark scheme
is available.
59

This document consists of 14 printed pages and 2 blank pages.
*5892256458*
For Examiner's Use
INFORMATION AND COMMUNICATION TECHNOLOGY 0417/01
Paper 1 October/November 2009
2 hours
Candidates answer on the Question Paper.
No Additional Materials are required.
READ THESE INSTRUCTIONS FIRST
Write your Centre number, candidate number and name on all the work you hand in.
Write in dark blue or black pen.
You may use a soft pencil for any diagrams, graphs or rough working.
Do not use staples, paper clips, highlighters, glue or correction fluid.
Answer all questions.
At the end of the examination, fasten all your work securely together.
The number of marks is given in brackets [ ] at the end of each question or part question.
60

2
© UCLES 2009 0417/01/O/N/09
For
Examiner's
Use
1 Name the devices A, B, C, D and E using the words from the list.
A B C
D E
Digital camera Dot matrix printer Floppy disc drive
Graphics tablet Hard disk drive Keyboard
Magnetic stripe reader Memory stick Multimedia projector
Remote control Scanner Temperature sensor
A B
C D
E
[5]
2 Ring two items which are storage devices.
Bar code reader Keyboard Laser printer
Memory stick Mouse Zip disc drive
[2]
61

3
© UCLES 2009 0417/01/O/N/09 [Turn over
For
Examiner's
Use
3 Tick True or False next to each of these statements.
True False
Dot matrix printers produce high quality output.
Laser printers are very noisy.
Graph plotters are used when extremely large hard copy is required.
Inkjet printers are used where continuous stationery is required.
[4]
4 Complete each sentence below using one item from the list.
a bank cheque a floppy disc an inkjet printer
a light sensor a memory stick a microphone
a mouse a plotter a school register
(a) Options from a menu can be selected using
(b) Magnetic ink characters are used to record information on
(c) A very large file which needs to be moved from one computer to another for
editing can be stored on
(d) Sound can be input to a computer using [4]
5 Tick True or False for the following statements about RAM and ROM.
True False
RAM is not volatile.
ROM is used to store the BIOS of a computer.
The data in ROM is easier to change than that in RAM.
RAM is used to store the data the user is currently working on.
[4]
62

4
© UCLES 2009 0417/01/O/N/09
For
Examiner's
Use
6 A floor turtle can use the following instructions:
INSTRUCTION MEANING
FORWARD n Move n mm forward
BACKWARD n Move n mm backward
LEFT t Turn left t degrees
RIGHT t Turn right t degrees
PENUP Lift the pen
PENDOWN Lower the pen
REPEAT n Repeat the following instructions n times
END REPEAT Finish the REPEAT loop
Complete the set of instructions to draw these regular shapes by filling in the blank lines.
Each side is 100 mm long and there is a gap of 80 mm between the two shapes.
Start Finish
100 100
100
80
100 100 100 100
[5]
PEN DOWN
LEFT 90
REPEAT
FORWARD 100
120
BACKWARD
RIGHT 90
63

5
For
Examiner's
Use
7 Tick whether the following problems are Health problems or Safety problems related to the
use of computers.
Health Safety
Headaches caused by prolonged use.
Trailing wires in a computer room.
RSI through continual typing.
Back problems through bad posture.
Too many plugs in an electric socket.
Drinking water while using a computer.
[6]
8 Tick three applications which use on-line processing.
Producing utility bills.
Paying for goods at an EFTPOS terminal.
Making an airline booking.
Producing monthly payrolls.
Monitoring a patient’s condition in a hospital.
Reading data from bank cheques.
[3]
64

6
© UCLES 2009 0417/01/O/N/09
For
Examiner's
Use
9 A systems analyst has been asked by a librarian to develop a computer system to store
information about books and borrowers. After the existing system is analysed the new
system will be designed. The first item to be designed will be the input screen.
(a) Name four items of data about one borrower, apart from the number of books
borrowed, that would be input using this screen.
1
2
3
4 [4]
(b) Describe four features of a well designed input screen.
1
2
3
4
[4]
(c) The librarian will need to type in data about each book from existing records. In order to
prevent typing errors the data will be verified. Describe two methods of verification
which could be used.
1
2
[4]
65

7
For
Examiner's
Use
(d) After the system is designed it will need to be implemented and then tested.
No borrower can take out more than 6 books. Describe the three types of test data that
can be used, using a number of books as an example for each.
1
2
3
[6]
(e) The system must now be evaluated. Tick three reasons why this is done.
Improvements can be made.
The hardware and software can be specified.
Limitations of the system can be identified.
To see how many books are required.
To make sure the user is satisfied with the system.
So that program coding can be written.
[3]
66

8
© UCLES 2009 0417/01/O/N/09
For
Examiner's
Use
(f) After the system is implemented the librarian will be given technical documentation and
user documentation. Name three different components of each type of documentation.
Technical
1
2
3
User
1
2
3 [6]
10 A supermarket uses a Chip and PIN system at its checkouts. Put the following steps in
order using the numbers 2 to 8. The first step has already been done for you.
The customer types in the PIN.
If the PIN and the number stored in the chip are the same go onto the next step.
The customer’s account is checked to see if it has sufficient funds.
The card is inserted into the reader. 1
The PIN is compared with that stored in the chip.
The transaction is authorized.
The device checks if the card is valid.
The supermarket computer contacts the customer’s bank computer.
[7]
67

9
For
Examiner's
Use
11 A car repair centre uses an expert system to help diagnose car engine faults.
(a) Describe the inputs, outputs and processing of this system.
[6]
(b) Give two other examples of situations where expert systems might be used.
1
2
[2]
68

10
© UCLES 2009 0417/01/O/N/09
For
Examiner's
Use
12 An automatic washing machine is controlled by a microprocessor.
(a) Tick two sensors which would have to be used in the machine.
Pressure sensor
Proximity sensor
Temperature sensor
Oxygen sensor
[2]
(b) Explain why computers are unable to read the data directly from these sensors.
[2]
(c) Describe how the microprocessor uses data from the sensors to control the washing
machine.
[5]
69

11
For
Examiner's
Use
(d) There are many microprocessor controlled devices in the modern home. Describe the
effects of these on people’s lifestyles.
[4]
13 (a) Name two network devices that could be used to connect a LAN to a WAN
1
2 [2]
(b) Describe the differences between a WAN and a LAN
[5]
70

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