This document summarizes key findings from a research study about channel partner loyalty in the IT industry. It finds:
1) Channel partner loyalty is complex as business models evolve and customer relationships change. Partners need to trust vendors will continue supporting solutions for long-term subscriptions.
2) Partners are choosing to work with fewer vendors for cloud solutions which require long-term commitments. Vendors need to better understand diverse partner business models to help partners succeed.
3) Vendors who help partners build their brands through tools and benefits can develop deeper, more profitable relationships as partners focus less on being "vendor resellers".
Navigating the changing landscape of channel partners in technology industryJoonas Järvinen
- The document discusses the changing landscape of channel partners in the technology industry and how vendors and partners are managing this change. It provides insights from a survey of channel management professionals.
- While the channel continues to play a vital role for most companies, generating over 50% of revenue for many, the survey found most respondents believe their channel is underperforming expectations.
- Both partners and vendors face challenges from industry trends like consolidation and commoditization. Respondents outlined initiatives around product strategy, partner relations, and service development to address these issues. However, most initiatives suggested lacked uniqueness.
Supplier Relationship Management Srm Research 2010 2011salleijn
This fifth SRM Survey marks Capgemini Consulting’s continued efforts to understand the trends and issues affecting organizations when implementing a SRM solution and provides insights for executives on issues and trends across the Procurement profession. Capgemini Consulting has surveyed 100 SRM vendors over the last five years, with this edition surveying twenty vendors with a global geographical scope and worldwide implementations. These vendors represent a broad range of applications that provide full coverage for all sub-processes to niche players supporting only a selected functionality
A full copy of the report can be downloaded from:
http://www.capgemini.com/insights-and-resources/by-publication/supplier-relationship-management-srm-research-20102011/
Beyond Omnichannel: Determining the Right Channel MixCognizant
Many companies believe that simply adding more customer channels or reducing the time it takes to handle customer queries will boost customer satisfaction and enhance the customer experience. Yet the proliferation of digital technologies and touchpoints have made it more difficult to track customer preferences and purchasing traits. By identifying customers’ preferred contact channels, companies can more effectively engage, serve, and retain them while driving profitable growth.
Auto recall challenges in the new digital world by teleperformanceTeleperformance
This document summarizes challenges facing the auto industry regarding vehicle recalls in the digital age. It notes that recalls are increasing in frequency and scale, with over 60 million vehicles recalled in the US in 2014 alone. While recalls are intended to get unsafe vehicles off the road, about 25% of recalled vehicles are never repaired. The document discusses how consumer notification and engagement preferences are shifting to digital channels like mobile apps and social media, forcing automakers to modernize their recall processes. It maintains that effective customer communication throughout the recall process can help mitigate potential negative impacts on brand image from recalls. The document proposes solutions from Teleperformance to help automakers improve recall management using social media monitoring, multi-channel engagement, and back-office case management
The document discusses using customer insight to drive performance for a large wireless communication company. It describes implementing a phased approach including developing tactical targeting tools, identifying growth opportunities, and establishing an infrastructure to capture value. Case studies demonstrate segmenting the customer base to understand needs, prioritize initiatives, and maximize revenue and retention through targeted campaigns.
Article published in Materials Management Review (MMR) February 2017MILAN VYAS
The document discusses supply chain collaboration and how it can drive value. Some key points:
- Supply chain collaboration between companies has led to dramatic reductions in costs and improvements in speed, service, and customer satisfaction when done effectively.
- Collaboration goes beyond normal business dealings to deliver long-term improvements through joint initiatives. It requires selecting partners that can provide value and have compatible strategic goals.
- Successful collaborations are underpinned by establishing shared performance metrics and reviews, investing in resources, and taking a long-term perspective to capture quick wins and identify new opportunities over time.
- When done right, collaboration can boost margins by 5% through increased sales and reduced costs by leveraging partners' complementary capabilities
Navigating the changing landscape of channel partners in technology industryJoonas Järvinen
- The document discusses the changing landscape of channel partners in the technology industry and how vendors and partners are managing this change. It provides insights from a survey of channel management professionals.
- While the channel continues to play a vital role for most companies, generating over 50% of revenue for many, the survey found most respondents believe their channel is underperforming expectations.
- Both partners and vendors face challenges from industry trends like consolidation and commoditization. Respondents outlined initiatives around product strategy, partner relations, and service development to address these issues. However, most initiatives suggested lacked uniqueness.
Supplier Relationship Management Srm Research 2010 2011salleijn
This fifth SRM Survey marks Capgemini Consulting’s continued efforts to understand the trends and issues affecting organizations when implementing a SRM solution and provides insights for executives on issues and trends across the Procurement profession. Capgemini Consulting has surveyed 100 SRM vendors over the last five years, with this edition surveying twenty vendors with a global geographical scope and worldwide implementations. These vendors represent a broad range of applications that provide full coverage for all sub-processes to niche players supporting only a selected functionality
A full copy of the report can be downloaded from:
http://www.capgemini.com/insights-and-resources/by-publication/supplier-relationship-management-srm-research-20102011/
Beyond Omnichannel: Determining the Right Channel MixCognizant
Many companies believe that simply adding more customer channels or reducing the time it takes to handle customer queries will boost customer satisfaction and enhance the customer experience. Yet the proliferation of digital technologies and touchpoints have made it more difficult to track customer preferences and purchasing traits. By identifying customers’ preferred contact channels, companies can more effectively engage, serve, and retain them while driving profitable growth.
Auto recall challenges in the new digital world by teleperformanceTeleperformance
This document summarizes challenges facing the auto industry regarding vehicle recalls in the digital age. It notes that recalls are increasing in frequency and scale, with over 60 million vehicles recalled in the US in 2014 alone. While recalls are intended to get unsafe vehicles off the road, about 25% of recalled vehicles are never repaired. The document discusses how consumer notification and engagement preferences are shifting to digital channels like mobile apps and social media, forcing automakers to modernize their recall processes. It maintains that effective customer communication throughout the recall process can help mitigate potential negative impacts on brand image from recalls. The document proposes solutions from Teleperformance to help automakers improve recall management using social media monitoring, multi-channel engagement, and back-office case management
The document discusses using customer insight to drive performance for a large wireless communication company. It describes implementing a phased approach including developing tactical targeting tools, identifying growth opportunities, and establishing an infrastructure to capture value. Case studies demonstrate segmenting the customer base to understand needs, prioritize initiatives, and maximize revenue and retention through targeted campaigns.
Article published in Materials Management Review (MMR) February 2017MILAN VYAS
The document discusses supply chain collaboration and how it can drive value. Some key points:
- Supply chain collaboration between companies has led to dramatic reductions in costs and improvements in speed, service, and customer satisfaction when done effectively.
- Collaboration goes beyond normal business dealings to deliver long-term improvements through joint initiatives. It requires selecting partners that can provide value and have compatible strategic goals.
- Successful collaborations are underpinned by establishing shared performance metrics and reviews, investing in resources, and taking a long-term perspective to capture quick wins and identify new opportunities over time.
- When done right, collaboration can boost margins by 5% through increased sales and reduced costs by leveraging partners' complementary capabilities
The document discusses a Forrester report that evaluates online testing platforms. It finds that Adobe, Maxymiser, Optimizely, and SiteSpect lead the market. Customer insights professionals are increasingly using online testing platforms to support continuous optimization practices across digital channels. Leading platforms provide capabilities for campaign management, multichannel testing, self-service functionality, enterprise services, automation, and digital intelligence to enable large-scale, continuous optimization efforts.
Life, Pensions, and Investments: What do you want to be famous for? Becoming ...Accenture Insurance
With every area of their marketplace being disrupted, British life & pensions providers have an overriding priority: ensuring an in-depth understanding of each consumer segment. This will allow them to identify where long-term value can be generated in each one, and to develop the capabilities to achieve this goal. This report examines the most important disruptive forces affecting L&P carriers, and the business models that can be adopted to capitalize on this disruption and build value for the long term.
The Customer Engagement Roadmap - The Key to Increasing the Value of Your Membership Base
Want to increase your subscription site’s profitability? The Customer Engagement Roadmap will show you how!
Empirical Public Relations Survey: Penn Schoen Berlandpsbsrch123
Empirical public relations Survey carried out by PSB depicts that Empirical Public Relations has yet to be fully adopted but much progress has been made. And the introduction of more effective methods of media measurement will further its development. Public Relations today need Empirical Public Relations more than anything else if it has to remain relevant to corporate reputation.
Customer Service: Achieving excellence through a company-wide approachValue Partners
A new perspective devoted to customer satisfaction, a key driver to increase a company’s value. By Alberto Griselli and Charles Monteux of the São Paulo office
How to transform your customer experience by making your customer service pro...BrightCultures
Traditionally customer service is reactive, but reactive customer service is both expensive and un-engaging. Meanwhile, proactive customer service offers cost savings and customer engagement opportunities.
This white paper highlights the business case for offering proactive customer service, showcases some great examples of organisations already doing this, how they are benefiting and outlines a process for getting started and for developing ideas and initiatives for improvement.
Industry Index Native Advertising Insight Report - April 2015Gayle Meyers
- Respondents were enthusiastic about the opportunities of native advertising for more effective brand messaging, advertising experiences that provide value for consumers, and reaching targeted audiences with custom creative.
- Marketers saw the biggest opportunities as more integrated and better performing brand messaging, advertising that provides consumer value, and new ways to engage audiences.
- When choosing native ad partners, marketers prioritized performance, collaboration, innovation, value, scalability, and cited audiences, measurement, placement and creative as most important capabilities.
The data profiling of cervical screening non-attendance in Yorkshire and Humber clearly showed that group N (Struggling Families) was over-represented and consistently prevalent among all PCTs profiled. This target audience, characterized by young single mums, needs to be better understood to influence their behavior and increase screening rates.
The document outlines customer loyalty studies conducted by Loyalty Research Center for PPG Industries Fiber Glass and the American Composites Manufacturers Association to understand customer and member needs and identify opportunities to improve relationships in order to increase loyalty and engagement. The studies revealed strengths in areas like account management and product quality for PPG while also showing opportunities for improved communication and support, while for ACMA the reputation was strong but educational programming and helping members grow could be enhanced.
The document summarizes a Total Economic Impact study conducted by Forrester Consulting on the Rocket Fuel Programmatic Marketing Platform. Key findings include:
1) Adopting the Rocket Fuel DMP led to improved media efficiency through reducing overfrequencing of ads by 20% for Organization A, saving $14 million, and avoiding targeting existing customers, saving 10% of annual media spend or $7 million.
2) Organization B realized $62.5 million in benefits from more effective conversions through site optimization powered by Rocket Fuel.
3) Overall the study found an 832% return on investment from media efficiency and a 354% ROI from site optimization and conversion improvements.
The document summarizes a Total Economic Impact study conducted by Forrester Consulting on the Rocket Fuel Programmatic Marketing Platform. Key findings include:
1) Adopting the Rocket Fuel DMP led to improved media efficiency through reducing overfrequencing of ads by 20% for Organization A, saving $14 million, and avoiding targeting existing customers, saving 10% of annual media spend or $7 million.
2) Organization B realized $62.5 million in benefits from more effective site conversions through Rocket Fuel-powered optimization.
3) Overall the study found an 832% return on investment from media efficiency and 354% ROI from site optimization. Qualitative benefits also included improved customer experience and intelligence
What we know_about_managing_advertising_agenciesAdCMO
Managing advertising agencies is complex and involves several key aspects:
1) The relationship between brands and agencies is changing as disintermediation increases and agencies must adapt their business models.
2) Finding and replacing agencies requires careful management of risks and costs for both clients and agencies through processes like agency searches and reviews.
3) Evaluating agency performance through clear briefs, measurable metrics, and continuous feedback cycles can help build sustainable client-agency relationships.
Insurance companies are great at acquisition but bad at retention. Jack Morton offers our unique POV and 5 ways insurance brands can keep more customers.
Rogers Communications aims to improve its declining customer experience through three recommendations: 1) Increase low employee engagement by implementing behavioral tests for internal roles and an internal social media tool. 2) Decrease the two main areas of customer complaints by improving information flow to frontline employees. 3) Set an aspirational customer experience vision by benchmarking against top customer experience leaders in other industries to guide Rogers' strategy. The presentation analyzes Rogers' current customer experience challenges and proposes initiatives to align its strategy and increase employee engagement to enhance the customer experience.
The document discusses seven steps that communications and media companies can take to improve customer experience management and drive growth. The steps include: 1) Understanding customer needs, wants and preferences; 2) Establishing economic frameworks to prioritize marketing, sales and service decisions; 3) Tracking customer behavior patterns and adapting quickly; 4) Developing lead nurturing and customer management plans; 5) Gaining a single customer view across systems; 6) Aligning organizational structure around customers; and 7) Continuously measuring and improving the customer experience. Taking these steps can help companies better serve customers and increase loyalty, sales and profits.
Back to Basics for Communications Service ProvidersCognizant
Our latest primary research reveals how CPSs can distill meaning from consumers' digital trails to better understand which product and service innovations will resonate and drive growth.
Transforming the utilities industry through bpo by teleperformanceTeleperformance
The document summarizes challenges facing the US utilities industry, including lower energy consumption and revenues due to economic factors, changing customer usage patterns, pricing constraints, deregulation, and environmental regulations. It also discusses the need for utilities companies to manage costs and focus on customer experience. Outsourcing non-core functions through business process outsourcing is presented as a strategic option to help utilities companies reduce costs, focus on core competencies, and improve performance.
A new report based on a survey of contact centre professionals lets you benchmark yourself against your competitors. It also explores why so many contact centres are failing when it comes to multichannel strategies and explains how you can deliver value and convenience with a truly joined-up strategy. This is a preview only, to view the full report visit http://www.evaluagent.net/resources/multichannel-maze-report/
The document discusses how ICLP can help companies turn their partners into advocates by (1) understanding partners' needs and expectations to meet commercial objectives, (2) leveraging over 25 years of loyalty marketing experience to improve channel program performance, and (3) providing personalized engagement, effective incentives, and data-driven insights to increase partner loyalty and revenue.
Channel Enablers is a global channel training and consulting company. It assists technology vendors in transforming their channel teams into a competitive advantage through training over 50,000 professionals on proven ways to improve channel results. Channel Enablers provides customized channel curriculum and competency consulting services to help clients develop their people and processes for building successful partnerships.
The document discusses a Forrester report that evaluates online testing platforms. It finds that Adobe, Maxymiser, Optimizely, and SiteSpect lead the market. Customer insights professionals are increasingly using online testing platforms to support continuous optimization practices across digital channels. Leading platforms provide capabilities for campaign management, multichannel testing, self-service functionality, enterprise services, automation, and digital intelligence to enable large-scale, continuous optimization efforts.
Life, Pensions, and Investments: What do you want to be famous for? Becoming ...Accenture Insurance
With every area of their marketplace being disrupted, British life & pensions providers have an overriding priority: ensuring an in-depth understanding of each consumer segment. This will allow them to identify where long-term value can be generated in each one, and to develop the capabilities to achieve this goal. This report examines the most important disruptive forces affecting L&P carriers, and the business models that can be adopted to capitalize on this disruption and build value for the long term.
The Customer Engagement Roadmap - The Key to Increasing the Value of Your Membership Base
Want to increase your subscription site’s profitability? The Customer Engagement Roadmap will show you how!
Empirical Public Relations Survey: Penn Schoen Berlandpsbsrch123
Empirical public relations Survey carried out by PSB depicts that Empirical Public Relations has yet to be fully adopted but much progress has been made. And the introduction of more effective methods of media measurement will further its development. Public Relations today need Empirical Public Relations more than anything else if it has to remain relevant to corporate reputation.
Customer Service: Achieving excellence through a company-wide approachValue Partners
A new perspective devoted to customer satisfaction, a key driver to increase a company’s value. By Alberto Griselli and Charles Monteux of the São Paulo office
How to transform your customer experience by making your customer service pro...BrightCultures
Traditionally customer service is reactive, but reactive customer service is both expensive and un-engaging. Meanwhile, proactive customer service offers cost savings and customer engagement opportunities.
This white paper highlights the business case for offering proactive customer service, showcases some great examples of organisations already doing this, how they are benefiting and outlines a process for getting started and for developing ideas and initiatives for improvement.
Industry Index Native Advertising Insight Report - April 2015Gayle Meyers
- Respondents were enthusiastic about the opportunities of native advertising for more effective brand messaging, advertising experiences that provide value for consumers, and reaching targeted audiences with custom creative.
- Marketers saw the biggest opportunities as more integrated and better performing brand messaging, advertising that provides consumer value, and new ways to engage audiences.
- When choosing native ad partners, marketers prioritized performance, collaboration, innovation, value, scalability, and cited audiences, measurement, placement and creative as most important capabilities.
The data profiling of cervical screening non-attendance in Yorkshire and Humber clearly showed that group N (Struggling Families) was over-represented and consistently prevalent among all PCTs profiled. This target audience, characterized by young single mums, needs to be better understood to influence their behavior and increase screening rates.
The document outlines customer loyalty studies conducted by Loyalty Research Center for PPG Industries Fiber Glass and the American Composites Manufacturers Association to understand customer and member needs and identify opportunities to improve relationships in order to increase loyalty and engagement. The studies revealed strengths in areas like account management and product quality for PPG while also showing opportunities for improved communication and support, while for ACMA the reputation was strong but educational programming and helping members grow could be enhanced.
The document summarizes a Total Economic Impact study conducted by Forrester Consulting on the Rocket Fuel Programmatic Marketing Platform. Key findings include:
1) Adopting the Rocket Fuel DMP led to improved media efficiency through reducing overfrequencing of ads by 20% for Organization A, saving $14 million, and avoiding targeting existing customers, saving 10% of annual media spend or $7 million.
2) Organization B realized $62.5 million in benefits from more effective conversions through site optimization powered by Rocket Fuel.
3) Overall the study found an 832% return on investment from media efficiency and a 354% ROI from site optimization and conversion improvements.
The document summarizes a Total Economic Impact study conducted by Forrester Consulting on the Rocket Fuel Programmatic Marketing Platform. Key findings include:
1) Adopting the Rocket Fuel DMP led to improved media efficiency through reducing overfrequencing of ads by 20% for Organization A, saving $14 million, and avoiding targeting existing customers, saving 10% of annual media spend or $7 million.
2) Organization B realized $62.5 million in benefits from more effective site conversions through Rocket Fuel-powered optimization.
3) Overall the study found an 832% return on investment from media efficiency and 354% ROI from site optimization. Qualitative benefits also included improved customer experience and intelligence
What we know_about_managing_advertising_agenciesAdCMO
Managing advertising agencies is complex and involves several key aspects:
1) The relationship between brands and agencies is changing as disintermediation increases and agencies must adapt their business models.
2) Finding and replacing agencies requires careful management of risks and costs for both clients and agencies through processes like agency searches and reviews.
3) Evaluating agency performance through clear briefs, measurable metrics, and continuous feedback cycles can help build sustainable client-agency relationships.
Insurance companies are great at acquisition but bad at retention. Jack Morton offers our unique POV and 5 ways insurance brands can keep more customers.
Rogers Communications aims to improve its declining customer experience through three recommendations: 1) Increase low employee engagement by implementing behavioral tests for internal roles and an internal social media tool. 2) Decrease the two main areas of customer complaints by improving information flow to frontline employees. 3) Set an aspirational customer experience vision by benchmarking against top customer experience leaders in other industries to guide Rogers' strategy. The presentation analyzes Rogers' current customer experience challenges and proposes initiatives to align its strategy and increase employee engagement to enhance the customer experience.
The document discusses seven steps that communications and media companies can take to improve customer experience management and drive growth. The steps include: 1) Understanding customer needs, wants and preferences; 2) Establishing economic frameworks to prioritize marketing, sales and service decisions; 3) Tracking customer behavior patterns and adapting quickly; 4) Developing lead nurturing and customer management plans; 5) Gaining a single customer view across systems; 6) Aligning organizational structure around customers; and 7) Continuously measuring and improving the customer experience. Taking these steps can help companies better serve customers and increase loyalty, sales and profits.
Back to Basics for Communications Service ProvidersCognizant
Our latest primary research reveals how CPSs can distill meaning from consumers' digital trails to better understand which product and service innovations will resonate and drive growth.
Transforming the utilities industry through bpo by teleperformanceTeleperformance
The document summarizes challenges facing the US utilities industry, including lower energy consumption and revenues due to economic factors, changing customer usage patterns, pricing constraints, deregulation, and environmental regulations. It also discusses the need for utilities companies to manage costs and focus on customer experience. Outsourcing non-core functions through business process outsourcing is presented as a strategic option to help utilities companies reduce costs, focus on core competencies, and improve performance.
A new report based on a survey of contact centre professionals lets you benchmark yourself against your competitors. It also explores why so many contact centres are failing when it comes to multichannel strategies and explains how you can deliver value and convenience with a truly joined-up strategy. This is a preview only, to view the full report visit http://www.evaluagent.net/resources/multichannel-maze-report/
The document discusses how ICLP can help companies turn their partners into advocates by (1) understanding partners' needs and expectations to meet commercial objectives, (2) leveraging over 25 years of loyalty marketing experience to improve channel program performance, and (3) providing personalized engagement, effective incentives, and data-driven insights to increase partner loyalty and revenue.
Channel Enablers is a global channel training and consulting company. It assists technology vendors in transforming their channel teams into a competitive advantage through training over 50,000 professionals on proven ways to improve channel results. Channel Enablers provides customized channel curriculum and competency consulting services to help clients develop their people and processes for building successful partnerships.
Interlat Upb Curso Ebusiness Pymes Modulo III 2009Mercar.pymes
Curso Práctico:
Ebusiness para Gerentes Propietarios Pymes.Introducción a los Negocios Electrónicos.“Cómo Vender más Usando Internet” Modulo III Marketing Digital.
“12 Actividades para realizar una campaña de eMarketing efectiva”
This document provides a list of media needed to install or upgrade SAP ERP software with Enhancement Package 6. It includes media for Java components, languages, ERP components, enhancement packages, databases like DB2, MaxDB, SQL Server, and operating system kernels for Linux, Windows, AIX, HP-UX, and Solaris. Each media item listed provides the material number, label, and name to use to download it from the SAP software distribution center.
La letra de cambio es un documento mercantil en el que una persona (librador) ordena a otra (librado) el pago de una cantidad de dinero en una fecha determinada. El librado puede aceptar o no la orden de pago, quedando obligado a pagar si la acepta. La letra puede transmitirse mediante endosos sucesivos a diferentes personas (endosatarios).
Existing mobile marketing faces several challenges, including difficulty capturing user intent, lack of differentiated search and discovery experiences, and fragmented user experiences across mobile apps. Next-generation mobile marketing solutions are needed to more effectively connect brands with consumers by leveraging predictive targeting based on user intent. Xploree is an innovative search and discovery platform that aims to address these challenges through its unique capabilities like intent-driven in-app marketing to drive app discovery and re-engagement.
La empresa Ofimat fue fundada en 2000 en Estados Unidos y llegó a Guatemala en 2004 ofreciendo impresoras y servicios. Actualmente tiene oficinas en la zona 9 de Ciudad de Guatemala y en Quetzaltenango donde ofrece una variedad de productos y servicios de impresión, fotocopiado, digitalización y más a precios accesibles. Se cataloga como una empresa seria comprometida con satisfacer las necesidades de sus clientes de manera eficiente y rápida.
El poema describe el estado civil del autor como enamorado de la vida y casado con la felicidad, habiéndose divorciado de las tristezas. Besa con locura de vez en cuando.
El documento describe diferentes servicios web 2.0 como wikis, redes sociales, multimedia sharing y folksonomías. Wikis permiten que múltiples usuarios editen páginas web de forma colaborativa. Las redes sociales conectan a personas con intereses comunes y permiten compartir información. Los sitios de multimedia sharing como YouTube y SlideShare permiten compartir videos, presentaciones y archivos de audio. Las folksonomías son sistemas de clasificación colaborativa mediante etiquetas que permiten indexar contenido.
El TLC entre Chile y China cumple 5 años. Ha permitido aumentar el comercio bilateral a más de $24 mil millones anuales. Chile busca diversificar exportaciones más allá de commodities e impulsar el comercio de servicios. También desea atraer mayor inversión china. Las relaciones bilaterales son positivas pero se necesita profundizar la asociación con un enfoque más integrador entre sectores público y privado.
Presentación na que se recolle unha escolma de 20 Nanocontos presentados ó certame do curso 2011-12, así como unhas fotografías do acto de presentación do caderno impreso
Der Verkehrsclub Deutschland hat alle 129 Bahnstationen des Verkehrsverbundes Oberelbe (VVO) hinsichtlich Service, Sicherheit und Sauberkeit geprüft.
VCD Landesverband Elbe-Saale für Sachsen, Sachsen-Anhalt und Thüringen.
Este documento resume tres cambios en la sociedad y la educación a lo largo de la historia: 1) De una educación informal en familias a la creación de las primeras escuelas formales; 2) El surgimiento de maestros para enseñar oficios nuevos que las familias ya no podían; 3) La actual crisis del sistema educativo debido a que los padres ahora saben más que los maestros. También discute cómo la escuela ha reemplazado a la familia como centro de la educación y las nuevas responsabilidades de los maestros.
Key Takeaways in this presentation:
1) Four key questions every email must answer
2) How to motivate people to click through to your registration page
3) The 3 powerful secrets of successful email copywriting that will get people to register for your event
Este documento trata sobre la investigación de la participación de los padres en las tareas escolares de sus hijos. La investigación consistió en dos fases: 1) aplicar entrevistas a estudiantes, padres y maestros para conocer aspectos relacionados con las tareas escolares y 2) diseñar y aplicar un taller para padres sobre cómo apoyar a sus hijos con las tareas. Los resultados de las entrevistas mostraron que los padres no apoyaban suficientemente a sus hijos con las tareas. Sin embargo, después del taller, los padres manifestaron mayor interés
Alan Turing was a pioneering computer scientist who made fundamental contributions to artificial intelligence and the field of computer science. He defined the concept of an algorithm and developed the Turing machine, laying the foundations for the digital computer. During World War II, Turing worked at Britain's codebreaking center and cracked the German Enigma cipher, helping the Allies win the war. However, as a gay man in 1950s Britain, Turing was prosecuted for his homosexuality and chemically castrated, which led to his tragic death two years later at the young age of 41. Though he faced great adversity, Turing's revolutionary ideas transformed technology and shaped the modern world.
Dizzion Channel Partner Training blow sales objections out of the waterDizzion, Inc.
This webinar discusses how to handle common objections that come up when selling Dizzion's desktop-as-a-service solution. It covers the four main types of objections: technology, doing it in-house, security, and price. For each objection, it provides examples of common scenarios and rebuttals to address customer concerns and blow objections out of the water. The webinar emphasizes that most objections stem from confusion and providing education is key to overcoming them.
1. The document outlines a lesson plan for an English exam for 5th grade students.
2. It includes activities assessing reading comprehension, grammar, and writing skills.
3. The lesson plan provides details on the classroom set up, timing of activities, teaching approaches, and potential issues to address.
- The document provides an overview and key findings from a survey of 41 customer reference programs.
- While programs excel at producing reference materials and fulfilling requests, customer participation and measuring impact on business outcomes is still lacking.
- To remain relevant in the new subscription economy, reference programs need to focus more on customer retention, experience, and demonstrating value to both internal and external stakeholders.
- Key recommendations include increasing focus on the customer journey, becoming more strategic partners, and better integrating with sales.
Exploring the Channel Disconnect - within Technology Vendor Partner Programs.
Many vendors, across hardware and software enterprises, are struggling to engage and benefit from their partner programs.
This whitepaper explores some of the ways the UK technology channel is struggling with optimising their reseller programs, and steps they can take to improve their partner programs - to ultimately increase revenues, reduce the cost of sale and provide a more rounded experience to customers.
A scenario where what was promised isn’t delivered is all too common in the b-to-b channel world when suppliers fail to properly align with and train partners that have been brought into the fold to deliver a range of pre-sale and post-sales services. This brief defines four pillars of best-in-class service channel relationships and shares the components that make up each.
A scenario where what was promised isn’t delivered is all too common in the b-to-b channel world when suppliers fail to properly align with and train partners that have been brought into the fold to deliver a range of pre-sale and post-sales services. This brief defines four pillars of best-in-class service channel relationships and shares the components that make up each.
Setting up distribution networks & channel partnershipsRahul Srivastava
With the world growing increasingly competitive, it’s very important that B2C Companies have a strong distribution strategy in place. Distribution channels are required for the placement of goods & services in the marketplace and therefore setting up effective distribution channels can help in reaching out to the right target audience and in increasing the revenue. You can distribute your products or services through a variety of channels; through the Wholesalers, Concessioners or directly to the end users. However, forming channel partnerships is a great way to grow your business with specialised partners bringing in more business through better access to customers. Building a strong partner ecosystem is a prerequisite for a business to accelerate growth, increase brand awareness and establish a presence in new geographies.
This is the full research report from Amazon Consulting's 5th Annual State of Partnering Study. This comprehensive report in eBook format gives detailed analysis on the findings from this annual study. Thsi full report is only available to subscribers of the PartnerG2 market intelligence service.
B-to-b channel leaders, whether they oversee large multi-tier reseller programs or alliance partner programs, should use standard program metrics to track their progress and detect signs of upcoming opportunities or trouble. This brief describes metrics that can help channel leaders monitor and manage the success of six channel program areas.
B-to-b channel leaders, whether they oversee large multi-tier reseller programs or alliance partner programs, should use standard program metrics to track their progress and detect signs of upcoming opportunities or trouble. This brief describes metrics that can help channel leaders monitor and manage the success of six channel program areas.
Roadmap to a successful sourcing partnership with a CROJas Randhawa
The document outlines a framework for establishing a successful long-term sourcing partnership between a biopharmaceutical company and a CRO. It recommends that companies first identify their strategic drivers for the partnership and design a delivery structure aligned with those goals. Potential partners should then be evaluated based on strategic fit, capabilities, and value. Finally, the partnership requires effective kick-off meetings, collaborative behavior between partners, appropriate oversight, and motivated project teams to ensure successful execution and longevity of the relationship.
Deal Registration - Channel Chiefs Council Webinar - Jay McBain - Dec 2016Jay McBain
The Canadian Channel Chiefs Council (C4) is hosting a first of its kind webinar on a topic that has become the most hotly debated area in the channel today: deal registration. Taking place on Dec. 13th at 1 PM ET, the webinar will feature noted channel professional Jay McBain of ChannelEyes to outline what the future holds for deal registration programs in light of the recent announcement by Salesforce.com on its new Einstein tool.
Einstein is an artificial intelligence tool that promises to take all the data that organizations have dutifully been capturing to their CRM for years and put it to good use, at first making recommendations about what leads sales reps should call first, or what personalization path is most appropriate for a marketing campaign.
McBain, who was a channel executive at Lenovo and with AutoTask, intends to provide the audience of this webinar new information on how artificial intelligence and machine learning is going to impact the channel. He believes tools such as Einstein are an exciting new thing that’s going to rapidly change the way vendors look at deal registration today. McBain’s ChannelEyes organization works to provide real-time sales intelligence for channel professionals.
But Einstein is not the only topic of discussion for this webinar. McBain also plans on unveiling new strategies on deal registration for those who are still developing their channel structure and programs. He also has ideas for what to do in terms of conflict resolution and the rules of engagement when it comes to deal registration.
McBain also plans on answering questions from channel chiefs and other channel professionals at the webinar.
Supplying innovation: Unlocking innovative behaviours in the supply chainKeith Wishart
IBM in conjunction with the researchers and other industrial partners at the Cambridge Services Alliance have been looking into ecosystem collaboration and how to put in place incentives to drive innovation and performance. Thinking about alliances with common objectives rather than traditional client-supplier relationships can unlock new value. Here is a short management summary of some of the work the team have done to date and some simple pointers to the keys to this value:
Hanging on: A new look at commercial insurance customer retentionAccenture Insurance
Core market strategies around consistent underwriting risk appetite and pricing are critical drivers of high customer retention. But in themselves they are not sufficient to achieve strong retention. Instead, carriers need to define and execute a dedicated strategy that includes four distinct areas: distribution management, customer stickiness, the renewal experience and M&A responses.
This document provides an overview of customer relationship management (CRM). It defines CRM and discusses the evolution from transactional to relationship marketing. Key aspects of relationships like trust and commitment are explained. The purposes and benefits of CRM are outlined, including customer retention, reduced costs, better insights, and increased lifetime customer value. Stages of the CRM cycle and common CRM models are summarized. Factors for CRM success and types of CRM are also covered at a high level.
More effective & future proof channel sales operations Qollabi
1) The document discusses how to transform channel sales operations to make them more effective and futureproof. It provides advice on conducting a gap analysis of processes, people, and tools and creating a roadmap to prioritize improvements.
2) It recommends creating a one-page problem statement to get all stakeholders on the same page about the challenges and opportunities in channel operations. This includes the current situation, key challenges, and a call to action.
3) The document also stresses the importance of understanding partners' needs and creating a shared mission and vision. It provides examples of domains where partners expect support, such as business relationship management, sales enablement, and incentive management.
When b-to-b suppliers fail to effectively engage and collaborate with large service provider partners, these relationships fall short of their potential. Suppliers must use five program components to choreograph partner engagement. This brief explains how to apply each of these components to engage large service provider partners.
This document provides a checklist for channel management that includes strategic considerations, product positioning and messaging, channel recruitment readiness, managing the partner ecosystem, ideal target partners, business partner recruitment readiness, post-recruitment partner nurturing and development, channel sales agreements, and types of partner programs. The checklist covers gathering competitive intelligence, developing marketing messaging, setting channel recruitment goals, identifying and qualifying potential partners, training partners, and establishing metrics to measure performance.
The loyalty industry provides loyalty solutions and services to help other industries grow their businesses. Key services include consulting, loyalty programs, technology, and rewards fulfillment. Loyalty programs are designed to encourage customer retention and increase sales. Successful programs provide incentives for repeat purchases and rewards loyal behavior. The loyalty industry aims to build relationships between consumer behavior and businesses to help capture more revenue from existing customers rather than seeking new ones.
The document discusses challenges in cooperation between manufacturers and resellers/distributors. It notes that conflicts can arise from competing interests but cooperation is important for sales. Well-designed partner programs can help maximize potential by resolving conflicts. The document recommends professional distribution partner management including thorough partner programs with incentives and services that promote both sales and relationship building. It provides an example of how Pepper helped a client overhaul their partner program and evaluation process.
This document provides guidance on creating an integrated content strategy to successfully enable a channel of partners. It discusses developing value messaging to promote leadership and differentiation. It also discusses onboarding new partners by demonstrating value and leadership and helping partners develop their own messaging. The document outlines goals for an integrated content strategy around aligning partner business models, integrating company messages into partner solutions, and executing on joint sales and marketing initiatives. It provides examples of how other companies have succeeded through solution packaging and integrating offerings with existing partner solutions.
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