Presentation about my Research of the BPM/SOA Alignment Maturity Model

1. The Business Process Management / Service Oriented Architecture Alignment Maturity Model Anne Hiemstra, Capgemini NL Coordinators: Yvette Hoekstra, Capgemini NL Gernot Tomsits, Capgemini NL Pascal Ravesteyn, HU University of Applied Sciences Johan Versendaal,Utrecht University

4. “Like the flowing river”by Paulo Coelho

5. “How to climb mountains”by Paulo Coelho Choose the mountain you want to climb Don’t be influenced by other people Find out how to reach the mountain From a distance it’s beautiful, interesting, full of challenges

6. Learn from someone who has been there before How unique you may think you are, there has always been someone else who has had the same dream before… The landscape changes, so make the most of it Keep in mind your objective – reaching the top Respect your body If you walk to quickly, you will grow tired and give up halfway..

8. Often not clear what the problem actually is..

9. Are our current plans sufficient?

10. Knowledge of organization

11. What’s the opinion of our experts?

12. Business & IT against executives view

13. Knowledge of change

14. Where to start..

16. Scientific literature & organizations

17. Promising innovative BPM suites

18. Process automation

19. (Web) services

20. Decoupling business & IT

21. Flexibile & Agile

24. Continuousprocessimprovement

25. ‘Managing’ the organization

26. Advancedsystems and applications

27. Service OrientedArchitecture (SOA)

28. Providing a flexible IT infrastructure landscape

29. Providing business with a service oriented perspective

30. Loosely coupling business processes with IT

31. Foster enforcement of standards, guidelines and techniques

32. Synergyaccording to literature

33. Natural partners in SO environment, where new applications are assembled

34. Two sides of the same coin

36. Difficult subject

37. Relates to various disciplines

38. BPM and SOA

39. Business / IT Alignment

40. IS/IT Governance

41. Enterprise Architecture

42. Consists of

43. Practical foundation

44. of key success factors

45. vision of such an environment

46. BPM and SOA Maturity models

47. Reference Maturity Models

48. Extended scope

49. key factors from various disciplines“To achieve SOA in a company, the need is to understand that it requires all of the differing aspects of the company’s processes – business and technology – to accomplish the overall goals”

50. Assessment Process & deliverables Dialogue Executives Discussion Business IT Expert vision & experience Visual Insights Reflection roadmap on current improvement plans from As-Is to To-Be BPM Road map Data business Data Executives SOA Position model Data IT Desired situation EA SOA Gov. Bus./IT Alignment

52. High level overview

53. Containingdetailedelaborations

54. Executive, Business and ITperspectives

55. Assessmenttool

56. Survey as a Quickscan

57. Answersrelateto keyfactors

58. Roadmap

59. Improvementactivities

64. Results

66. Accessible

67. Advice -> Call capgemini?

69. Offering special services

71. Questions?

73. Relevance Research question “What is an appropriate model for assessing the existing degree of maturity and alignment of BPM and SOA in an organization, which also supports an improvement roadmap?”

74. Where to next.. How to measure such an synergy in a short period of time? Maturity models BPM SOA Reference maturity models Enterprise architecture Business / IT alignment SOA governance Semi structured interviews Experience from the field, Expert knowledge and vision

75. Maturity models How to measure such an synergy in a short period of time? Maturity models BPM SOA Reference maturity models Enterprise architecture Business / IT alignment SOA governance

76. Expert interviews 7 experts from Capgemini 3 additional experts from Capgemini 3 external experts from other organizations Professor Expert in the field of BPM and process automization Cofounder of a company who developed a BPM approach to support management.