IBM Sustainability Software - Overview for Airlines (1).PPTX

IBM Sustainability Software
Turn sustainability
ambition into action
for airlines
—
2022
IBM Sustainability Software / © 2022 IBM Corporation
Slide Selection:
Please selectively remove and re-order slides to tailor the
dialogue based on client needs and priorities.
This deck is not meant to be used in its entirety.

Qualifiers
Who we are talking to:
Persona 1: Executive leadership– CEO, CMO, CSO, COO, CIO
Persona 2: Operations personnel– Operations Leader, Equipment
Maintenance Teams, Facilities Management, Route Planners /
Schedulers
Persona 3: IT personnel– CTO, IT Directors / Managers
Persona 4: Property and Leasing Teams
Airline Client Characteristics
• Network of physical assets (planes, tugs, trucks, hangars)
• Large IT infrastructure (Ticketing and tracking networks)
• Complex operational demands (Many transactions, records,
assets, logistical needs, and customer pressures)
Group Name / DOC ID / Month XX, 2022 / © 2022 IBM Corporation 2
Where they are in their sustainability journey:
Understand how advanced or nascent they are in
their sustainability journey
Industry matters:
Each industry has its own unique challenges,
expectations and goals around sustainability
Slide Selection:
You may wish to selectively remove or re-order
capabilities slides to tailor the dialogue based on
client.
DELETE THIS SLIDE BEFORE SHARING

Our Discussion Today
1. Airline Sustainability Landscape
2. Turn Sustainability Ambition into Action
3. IBM Sustainability Software for Airlines
4. Case Studies
5. Benefits and Outcomes
IBM Sustainability Software / © 2022 IBM Corporation 3

Airline Sustainability Landscape:
Market Forces, Customer Findings, & Benefits of Action

Disruptive sustainability forces
are reshaping the airline
industry
5
Global Airports
Will be submerged by
2100 due to rising sea
levels if GHG emissions
are not reduced
80
Airlines will face the
full force of climate
change across their
operations
Disruptions cost airlines $60B
annually, about 8% of worldwide
industry revenue
Extreme weather events have
doubled in frequency over the past
three decades, wreaking havoc on
air travel timetables and safety
Customers demand
action on sustainability
from airlines
88% of passengers would choose
an airline producing fewer GHG
emissions for future journeys
36% of travelers plan to fly less to
reduce their climate impact, but
few brands are taking action to
recapture this lost market
Emissions reduction
extends far beyond
decarbonization
2.1% of global CO2 is emitted by
airlines, but the industry accounts
for 4.9% of global warming effects
Nitrogen oxides (NOx) emissions
from aircraft will have increased by
160% between 2002-25, raising
non-CO2 air pollution concerns
Regulators will require
sustainable aviation
fuel and efficient
planes
New generations of aircraft are 15-
20% more efficient than the last,
raising regulatory baselines
$15 billion is invested in aircraft
research and development
annually, directed towards new
sources and reduced use of fuel
Sources: World Resources Insitute / ICF / IATA / ABBB / McKinsey / UNFCC / Science Direct

Regulations are tightening across geographies
North America EMEA APAC Global
Strict Regulations
EU Green Deal requires transport
emissions to be reduced by 55% by
2030, with airlines included
Implications
Airlines are required to verify and
report emissions to participate in the
marketplace and meet EU goals
Loose Regulations
Allowable emissions are determined in
proportion to size of aircraft using
formula based on current technology
Implications
Emissions improvements will be
dictated by technological capabilities
of new equipment
Frameworks and Goals
• CORSIA: Stabilize
emissions at 2019 levels
• IATA: Fly net zero by 2050
• ICAO: 2% annual fuel
efficiency improvement
through 2050
Emerging Regulations
China, India, Japan, and larger nations
are developing aviation plans based
on global frameworks
Implications
Global standards will play a strong
role in pushing states to adopt tighter
regulations
Sources: EPA.gov / Harvard Law / EU Climate Action / ICF / ICAO (1) / S&P Global / CORSIA / IATA / ICAO (2) / India GAP
The US implemented its first-
ever emissions rules for
commercial airlines in 2021 to
reach net zero by 2050.
The EU is operating a tradeable
emissions market, gradually
reducing allotments until full
auction in 2027.
Asian states, despite an
ongoing COVID slowdown, are
complying with global targets
to reduce air travel emissions.
A set of voluntary frameworks
are first designed to stabilize
global aviation emissions at
2019 levels, then net zero.

IBM Confidential
Net Zero 2050
As a result, industry leaders are pursuing aggressive sustainability targets
7
10% SAF 2030 -20% Scope 1 & 2 2030
Illustrative
Sources: Delta / American / Lufthansa / United / Air France / Southwest

Airlines are focused on similar
sustainability goals
Leaders are rethinking the way they conduct business,
attracting passengers and strengthening industry
partnerships through ESG-friendly practices:
• Net zero carbon emissions by 2050
• Fly using 10% SAF by 2030
• Operational efficiency improvement via
conservation, renewable energy, and sustainable
aviation fuel to achieve Scope 1 & 2 emissions
reduction
• Source materials responsibly to achieve upstream
Scope 3 emissions reduction
• Attract and retain labor to ensure sufficient staff for
smooth operations
8

Our surveys confirm:
Airline CEOs face
pressure, urgency, and
uncertainty as they pivot
to action on
sustainability
Effective execution
requires conviction,
a strong technology
and data foundation,
and open innovation
Integrating sustainability
and
digital transformation
drives stronger business
performance

of CEOs see significant
demand from investors
for greater transparency
on sustainability
60%
of CEOs are confident
they'll achieve
sustainability goals
64%
of CEOs expect
sustainability investments
to improve business
results in the next five
years
80%
10
Sustainability isn’t just about compliance, it’s an
opportunity to innovate, make a difference, and
grow

Successfully building
a sustainable business
is intrinsically tied to data
of CEOs cite a lack of insights
from data as a problem
44%
of all data is never used
for analytical purposes*
60-73%
* Forrester report
of CIOs think sustainability is the business area
digital technologies will have the greatest
impact over the next 3 years
42%

Trailblazers are driving
growth by aligning
sustainability initiatives
and digital transformation
are piloting or implementing only parts
of their sustainability strategy
72%
report explicitly aligning their sustainability
and digital transformation efforts
30%
% reporting sustainability outperformance
Transformational CEOs who go “all in” on
sustainability are achieving better sustainability
outcomes and better business performance
28%
46%
52%
62%

Sustainability is good business for airlines
Profitability depends upon efficiency
with costs at all-time highs— meaning
“green” can be a core operating
strategy.
 Extended life of fleets reduces need for
costly capital expenditures, improving
margins
 Enhanced operational efficiency of
facilities and servers reduces energy
consumption
 Weather visibility can mitigate costly
scheduling and logistics disruptions
Stakeholders are pressuring airline
leaders to act. In a crowded
marketplace, hitting goals will pay
dividends.
 Investors are building green portfolios,
and airlines prioritizing sustainability will
be positioned for capital inflows
 In a post-COVID world, strong social
initiatives are key to retain employees,
attract new hires, and prevent strikes
 Regulators are enforcing stricter
emissions standards each year
Travelers prefer to fly responsibly. Drive
growth by making sustainability a key
differentiator.
 40% of travelers globally indicated they
would pay at least 2% more for
carbon-neutral tickets when surveyed
 Airlines are upgrading airport space,
cabins, and services, integrating
sustainability to attract passengers
 Sustainability builds a stronger
reputation and industry credibility
Revenue Growth Increased Profitability Meeting Market Demands
Source: McKinsey

Airlines need help in 4 areas to achieve sustainability goals
14
• Track severe storms and
environmental conditions
• Prepare operations to
minimize disruption
• Mitigate risks for personnel
and logistics networks
• Trace materials to origins to
verify sustainability
• Ethical and/or local
sourcing of resources
• Orchestrate actions across
extended ecosystems
Optimize Resources Build Resilient
Supply Chains
Compile and
Report ESG Data
Gain Predictive
Climate Visibility
Carriers must re-evaluate the sustainability of the services and value chains of their operations. Their greatest challenges are to
keep up with evolving customer demands and regulations while ensuring operational efficiency.
• Enhance asset utilization &
preventive maintenance
• Limit waste and disposal of
carbon-intensive material
• Reduce energy usage
across buildings and fleets
• Aggregate ESG data across
systems and applications
• Gain visibility into ESG
operational performance
• Verify accuracy and publish
for compliance

To thrive in a sustainable world,
airlines must:
Define their ESG/sustainability Goals and
Strategy
Establish a data and systems architecture to
track ongoing performance
Embed sustainability decision making in daily
operations
1
2
3

Turn sustainability
ambition into action

Intelligent assets, facilities
and infrastructure
Operational insights to
drive clean energy transition,
efficient waste management,
and decarbonization
Responsible computing
and green IT
Responsible computing to
enable sustainable IT and drive
social impact
Sustainable supply
chains and circularity
Intelligent workflows for
equitable, transparent, and
carbon regenerative supply
chains
ESG Data, Reporting
and Risk Management
System of record for ESG data and insights to measure, report,
operationalize and achieve your sustainability roadmap
Sustainability Strategy
and Roadmap
Co-creating a sustainability agenda and pathways towards
delivering corporate social impact and business value
Turn sustainability ambition into action

and infrastructure
and decarbonization
and green IT
social impact
Sustainable supply
chains
ESG Data, Reporting
and Risk Management
and Roadmap
Define sustainability goals, demonstrate progress
to your passengers, trading partners, employees and clients

19
What goals is your business focused on to
drive ESG outcomes?
Sustainable
Impact
People
Profit
Planet
Social variables dealing with
community, education, equity,
social resources, health, well-
being, and quality of life
Equitable
Viable
Environmental
variables relating to
natural resources,
water & air quality,
energy
conservation, and
land use
Economic variables
dealing with the
quadruple bottom
line, mitigating ESG-
risk, new business
model innovation,
cash flow
– Enhance a diverse, inclusive and hybrid work environment
– Support digital inclusion in our communities
– Foster a diverse and accountable governance
– Protect and secure data, infrastructure and identity
– Net Zero by 2030
– Supply Chain Traceability and Transparency
– Reduction of GHG Emissions by 25% in the next 5
years
Responsible
No
poverty
Zero
hunger
Quality
education
Gender
quality
Reduced
inequalities
#1
#2
Good health
and well-being
#3
#4
#5
#10
Peace, justice
and strong
institutions
Partnerships
for the goals
Industry,
innovation and
infrastructure
#16
#17
#8
#9
Decent work
and economic
growth
Climate
action
Responsible
consumption
and
production
Life
below water
#13
#12
#15
#14
Life
on land
Affordable and
clean energy
Sustainable cities
and communities
Clean water
and sanitation
#7
#11
#6
e.g. UN Sustainability Development Goals (SDGs)

and infrastructure
and decarbonization
and green IT
social impact
Sustainable supply
chains
ESG Data, Reporting
and Risk Management
and Roadmap
Create a single system of record for ESG data
to establish a clear baseline

How are you capturing, consolidating, and
analyzing your sustainability data?
Utility
billing data
Transport and
stationary fuels
Refrigerants &
fugitive gases
Electricity
produced
Building Management,
IoT, and Meter data
Certificates & offsets Social Data
Waste & recycling Company metrics
Materials
Production
metrics
Transportation
Building
metrics
Fleet and Carrier data
Weather
data
Electric
RECs,
carbon effects
Community
investment,
donations, volunteer
hours
Diesel, petrol, LPG,
propane aircraft fuel,
LNG, bio-fuel
300+ waste &
recycling
data types
Headcount, rooms,
beds, meals, sales
100+
gas types
100+ material types,
construction and
building
Unit, tonnes,
$, litres,
hours
Solar, wind, bio-gas,
hydro, thermal
Air travel, taxi,
train, car
m2, FTEs,
occupant hours,
building ratings, visits
NMI meters, smart
meters, sub-meters,
control signals,
sensors
Shipping Costs
HDD, CDD, rainfall,
humidity, irradiation
Gas Water
Data
Governance Data
Diversity, inclusion,
equity
Systems
Technology
Infrastructure
Organizational
level
1. ERP (financial)
2. Health & Safety
3. HR
4. Asset Management
5. Supply Chain Management
External
frameworks
1. TCFD
2. CDP
3. GRESB
4. SASB
Building
level
– BMS/BAS
– Metering
EDGE/
5G Devices
– Mobile
– IoT Devices
– RFID
Environmental
– Weather Stations
– Radar
– Geospatial
– Satellite imagery
– Geiger-mode LIDAR
Employee Computers Public Cloud Private Cloud On-Prem Data Centers
Hybrid
multi-cloud
Artificial
intelligence
Advanced
analytics
Blockchain
5G & mobile
technology
Airline specific data capture
Legend

and infrastructure
and decarbonization
and green IT
social impact
Sustainable supply
chains
ESG Data, Reporting
and Risk Management
and Roadmap
Connect your ESG data management with the systems
that run operations to drive transformation

Reduce emissions
Energy efficient facilities and assets
Longer asset life
Climate risk mitigation
Regulatory compliance
Where is the
opportunity in
sustainable
operations?
Airlines with
a network of
Physical Assets
Airlines with
a large IT
Infrastructure
Airlines with
complex
Supply Chains
Increased productivity
52%
75%
20%–30%
Reduction in infrastructure
spend
Reduction in expedited
freight costs
Reduce emissions
Lower cost of IT
Improved power utilization
Enable track and trace
Lower product carbon footprints
Reduce fuel consumption
Deliver sustainable sourcing
Scope 3 emissions

Get started
with IBM
Sustainability
Software today.

Capabilities Qualifiers
The following pages list a number of capabilities that come from each of the
representative product areas.
Some of them are not industry/sustainability specific capabilities but highlight key value of
the products around improving operational efficiencies for their business.
You should remove the capabilities that you don’t think are relevant for your client’s
needs.
25

IBM’s sustainability solutions
Intelligent assets, facilities and
infrastructure
Maximo
TRIRIGA
and green IT
Turbonomic
z16 | LinuxONE
IBM Cloud
Sustainable supply
Sterling Order Management
Supply Chain Intelligence Suite
ESG Data, Reporting
and Risk Management
Envizi, Environmental Intelligence Suite,
social and climate risk intelligence
and Roadmap
Garage for Sustainability (co-creation)
Sustainability strategic advisory services
Turn sustainability ambition into action
with IBM and an ecosystem of partners
IBM Consulting and
Ecosystem Partners
Strategy, experience,
technology, managed
services capabilities
IBM Technology and Ecosystem Partners
Infused with AI and hybrid cloud technologies

IBM Sustainability
Software

– IBM Consulting Sustainability Services:
– Co-Create: Collaborate to assess your problem
statement and learnings and we’ll create a clear
path forward
– Co-Execute: Create processes, methods and tools
for delivery and scaling of sustainability initiatives
– Co-Operate: Scale your sustainability solutions
using the Green Compass framework to roadmap,
measure continuous improvement and innovate
Garage for Sustainability,
Materiality, Data &
Technology…
28
Nature, Climate
Risk Assessment
+ Adaptation
Sustainable
Finance +
ESG Reporting
Responsible
Computing
+ Green IT
Decarbonization
+ Clean Energy
Transition
Sustainable
Supply Chain
+ Circularity

… for Developing an Aligned
Sustainability Strategy/Roadmap
Blending classic corporate strategy, risk management and
maturity assessments
Align on the sustainability vision, aspirations and key opportunities for
the Sustainability Garage team to then create an initial point of view
on alongside SMEs.
Sustainability Briefing Workshop
Map out key transformation milestones for each sustainability play in
focus. This should enable us to then create a backlog of ideas for how
to get there.
Sustainability Framing Workshop
Sustainability Execution
Determine the baseline, develop the strategy and vision, co-create the
roadmap vision and how we will get there, identify initiatives & high-
level backlog items
For each of our sustainability themes/objectives, we further
specify the key outcomes and how we will measure these for
success.
A high-level strategy roadmap
We map out our aims and key transformation milestones for
each sustainability play in focus. This should enable us to then
create a backlog of ideas for how to get there.
Key outcomes and value measurements
Green Compass framework
Understand areas to track, report and innovate to meet
tomorrow’s sustainability requirements, build brand equity and
top line growth.

Envizi ESG Suite…
30
Emissions Management ESG Reporting Decarbonization
Scope 1, 2 GHG
Accounting + Reporting
ESG Reporting
Frameworks
Scope 3 GHG
Accounting + Reporting
Building Ratings
+ Benchmarks
Target Setting
+ Tracking
Value Chain
Surveys + Assessments
Utility Bill
Analytics
Interval Meter
Analytics
Sustainability
Program Tracking
Data Management - Single System of Record
– Build a data foundation and integrated system of record
that delivers auditable, finance-grade ESG and sustainability
data
– Streamline reporting to meet internal and external ESG and
sustainability reporting requirements
– Integrate internal and external stakeholders, process and
technology to embed sustainability into daily operations
– Accelerate decarbonization by unlocking insights
to inform the fastest and most cost-effective pathway
to decarbonization
– Improve transparency and meet increasingly stringent
regulations around plastic and e-waste, emissions, and
transportation

… for ESG Data Management,
Reporting and Analytics
Automate the collection and consolidation of 500+ data types,
analyze and identify efficiency opportunities and sustainability
risks, and report against major, internationally recognized ESG
reporting frameworks.
Measure Scope 1, 2, and 3 emissions to identify
excessive energy usage, waste, and other inefficiencies
Emissions Management
Streamline ESG disclosures to reduce complexity of ESG
reporting and minimize risk
ESG Reporting
Stand up and track programs for net zero emissions
target, analyze utility/energy consumption to identify
hotspots
ESG Performance
Emissions
Management
ESG
Reporting
ESG
Performance

– Monitor for disruptive environmental conditions
such as severe weather, storm systems, flooding, or poor
poor air quality and send alerts when detected
– Predict potential impacts of climate change and weather
across operations using climate risk analytics
– Gain insights into potential operational disruptions
and prioritize mitigation and response efforts
Environmental
Intelligence Suite...
Monitor Weather
and Climate Risk
Renewables
Forecasting
Analytics environment
storing +750 data layers
Geospatial
Data/Maps
Inform Personnel
of Changing Conditions
Weather
Alerts
Advanced Weather
Science for Airports
Airline Route
Optimization

33
… for Climate Risk
Management
33
Empower airlines with timely, fact-based and actionable earth
intelligence and observations to proactively plan and manage
the economic impact of severe weather and climate change
events on their business; built on the world’s most accurate and
scalable weather data.
Weather alerting/dashboard provides line of sight to
operational risk and preparation measures
Weather Forecasting & Event Management
Climate risk engine delivers insights into climate risk for
improved operational and routing decisions
Climate Risk & Geospatial Analysis
Emissions
visibility &
reduction
Minimize damage
to properties
Weather
forecasting for
operational risk
Minimize unscheduled
maintenance
Enhanced data modeling capabilities provide insights into
climate risk around area of interest and help optimize
operations
Advanced Weather Data Models

Prepare for extreme
weather events
Determine risk
exposure
Optimize for
changing weather
patterns
Take control of your
service environment
Environmental Intelligence Suite helps carriers leverage climate
data across operations
Analyze climate data to
identify areas of
stressed resources and
create more resilient
operations
Leverage LiDAR and
geospatial analysis to
have full visibility of
service territory
Use predictive analytics
to prepare for
inclement weather and
create response plans
Apply industry scoring
methodology for
criticality, determining
what proactive
measures to take
34

35
Maximo Application Suite…
Optimize Assets for
Sustainable Growth
Manage
Monitor and Detect
Inefficiencies
Monitor
360 View of Assets such
as health, criticality, and
risk scoring
Health
Predictive Failures of
airline and fleet
operations
Predict
AI-Powered Insights in
cards, map view,
spreadsheet view
Visual Inspection
Schedule Work
and Resources
Schedule
Technician Work
Execution
Mobile
Prescriptive Assistance
Assist
Actionable Insights
for Worker Safety
Safety
Intelligent Enterprise Asset Management
solution designed to help airlines:
Predict failures in advance by employing
maintenance and replacement strategy with AI
and prebuilt data models
Visualize performance of systems from HVAC to
jet engines using aggregated historical and
current data
1
2
3
Maintain facilities, fleets, and infrastructure
Monitor and measure operations
Improve reliability to meet timetables
Minimize outages, downtime, and interruptions
that delay flights and result in complaints

36
…for Sustainable Asset
Management and Reliability
Optimization
Optimize maintenance scheduling to achieve peak performance of
fleets and service equipment
Asset Management & Maintenance
Asset Reliability and Optimization
Increase equipment function, reliability, and worker safety through
constant monitoring, replacing least effective assets
Asset Monitoring and Fault Detection
Establish resilient and efficient operations to extend the life and
sustainability of fleets, hangars, facilities, fuel lines and more to
reach emissions targets and minimize waste.
Emissions
Reduction
Extend the life
of assets
Predicted failure
& waste
reduction
Remotely
monitored &
managed
Extend the life of planes and equipment, utility lines, and more to decrease waste
& embodied carbon while improving energy efficiency
Reliable
Operations

Manage airline assets successfully
Predict
— Optimize maintenance and replacement actions based
on predicted risks plus historical and current asset
health and weather data
— Determine risk exposure based on industry scoring
methodology, setting alerts for instances when action
is required
Manage
— Centrally manage assets — such as planes, tugs, and
equipment — on a single platform
— Use prebuilt data models for key asset classes such as
fleets, and determine health, criticality, end-of-life
probability and effective age
— Remain in compliance with regulatory requirements

TRIRIGA Application Suite…
Manage facilities,
analyzing financial and
emissions impacts
Real Estate
Management
Preventive and
corrective maintenance
to reduce costs
Operations
and Maintenance
Corporate office
planning
and space reservation
Space
Management
Manage project
budget and track
footprint
Capital Projects
Management
Real Estate
Environmental
Sustainability
Integrated workplace management solution to
help airlines:
On-board and manage office space
Dispose underutilized space
1
2
3
Reduce energy
consumption
Expand operations to meet demand while
minimizing carbon footprint
Optimize utilization to increase efficiency and
sustainability, reducing operating costs
Transition facilities and their leases responsibly to
right-size operations in a post-covid world and
serve customers without interruption
Upgrade existing facilities

…for Sustainable Real Estate and
Facilities Management
Optimize real estate portfolios and drive more sustainable
facility infrastructure by driving decarbonization, minimizing
resource consumption, and generating less waste.
Reduce carbon footprint of buildings and enhance profitability
Building & Space Optimization
Improve project transparency and meet sustainability goals with a
unified system of record, improving return on invested capital
Energy Efficiency Program Tracking
Increase energy efficiency, equipment performance, and tenant
comfort to promote an ideal employee environment
HVAC Equipment Monitoring & Building Fault Detection Reservations
from anywhere
on any device
Energy
certifications
Sensors
Digital twin
AI assistance
Workplace
services apps
Indoor
wayfinding
Dynamic
spaces
39

Turbonomic Application
Resource Management…
Automated
resource levels
Data Center
Efficiency
Scale cloud
native apps
Cloud Workload
Optimization
Data Center
Performance
Optimization
Supported on AWS,
GCP, Azure for
compute, storage, K8
Cloud Migration
Planning
App-driven,
optimized planning
ensures responsible
cloud consumption
1 Expand digital and data storage capabilities
Scale digital capacity to manage data without
costly capital investments, improving network
reliability and customer experience
2 Get applications the right amount of resources
Ensure applications operate at peak performance
at the minimum required amount of energy,
reducing data center emissions
3 Meet service level objectives at minimal cost
House cloud native apps in the public cloud, using
containerized microservices to scale out and back in
accordance with utilization forecasts

41
… for Efficient, Scalable
Datacenters and Cloud Systems
Green IT Infrastructure
Right sizing and suspending hosts in the Cloud ultimately saves on the
customer’s energy usage
Data Center Optimization
Report on energy consumption related to IT Infrastructure and Applications
to improve energy efficiency, equipment performance, and extend asset life
Data Center Performance
Measurement and tracking on Cloud workloads increases transparency
and reduces power usage
Cloud Workload Tracking & Optimization
Cloud Workload
Tracking &
Optimization
Data Center
Efficiency
Data Center
Performance
Optimization
Optimizing application resource consumption either in
the datacenter, the public cloud, or both improves an
organization’s long-term energy consumption profile
Elastically scale modern apps based on response-time
Sustainable Elastic Cloud

Supply Chain Intelligence
Suite; and
Sterling Order
Management …
Transparent Supply Intelligent Promising
Built in
intelligence and
execution
Intelligent
Insights
Exception based
operations
freeing up staff
for higher value
Workflow
Automation
Multi-echelon
Visibility
Correlate events
across multiple
enterprises
Trusted
Network
Real-time
information
exchange across
ecosystem
Manage, view,
edit, and share
documents
with partners
Document
Management
Track goods from
origin to
consumer
Full
Transparency
Consumer
Connections
Share sustainable
practices with
consumers
Product Carbon
Footprint
Share
standardized
PCF data
Manage order
lifecycle through
its fulfilment
process
Order
Orchestration
Provide visibility
into order status
and progress
across all
channels
Real-Time Order
Visibility
Inventory
Visibility
Accurate real-
time view into
latest inventory
positions and
availability
Smart
Sourcing
Smarter sourcing
and fulfillment
decisions
at the lowest
cost-to-serve
Optimized
fulfilment choices
lowers inventory,
shipping and
carbon costs
Fulfilment
Optimization
Support
circularity with
efficient returns
processing for
rentals, repair or
resale
Reverse Logistics Supply
Collaboration
Manage impact
of supply
disruptions by
tracking inbound
POs and
replenishments
Delivery Services
& Scheduling
Accurate delivery
and appointment
tracking checking
capacity and slot
availability

… for Traceable, Optimized
and Decarbonized Supply
Chain Management
Trace products back to the source & capture sustainability characteristics, maintaining a
digital chain of custody & audit trail to support provenance and sustainability claims
Product Traceability & Provenance
Receive optimized recommendations for inventory and reorder levels, further cutting
waste
and environmental impact by reducing the need for emergency shipments
Inventory Optimization
Capture, display, and share trusted ESG data about your products &
suppliers across your business to prove responsible sourcing and gain
visibility into the social & environmental impacts of your supply chain.
Manage disruption with
real-time intelligence and
actionable recommendations
Create trust and
transparency—built to
scale and backed by
blockchain
Orchestrate actions
across disparate
business functions
and extended
ecosystems
Deliver on customer
promises with global visibility
of orders and inventory
Raw
materials
Suppliers Logistics Manufacturer
s
Warehouse Distribution
channels
Customer
End to end supply chain orchestration – from inventory transparency to order management
optimization
Reduce fulfilment costs and carbon footprint by optimizing inventory and location
choices and consolidating shipments to reduce shipping cost, and finished goods
wastage
Optimized Fulfilment

Case Studies

45
IBM Garage for Sustainability Stories
How can blockchain help stop the flow of
conflict minerals?
How could climate data transform
businesses’ financial decision-
making?
How does a power company use AI to
harness renewable energy?
How can the energy industry cut time to
market for wind power?
How can AI help reduce landfill
waste?
How is blockchain paving the way for
reduced ocean pollution?
How can cloud technology increase
wind farm output?
How does a fertilizer company use
digital farming to feed a growing
planet?
How can fashion retailers reduce unsold
inventory
and increase profitability?
How can lumberjacks
provide insight to help
prevent deforestation?
How can AI help reduce energy usage
and CO2 emissions?
How can the energy industry increase
electromobility without killing the
power grid?

46
Ensure reliable equipment operations,
adaptability and operational resiliency.
Meet business need for space
effectively while delivering positive
employee experience.
Optimize application utilization and
workload management to reduce
data center energy consumption.
Improve process for the collection of
energy and related data to enable
more timely and accurate reporting
and identify efficiency opportunities.
IBM Maximo Application Suite
IBM Tririga Application Suite
IBM Turbonomic Application
Resource Management
IBM Envizi Sustainability Performance
Management
Challenges Solution Benefits
Intelligent asset management,
monitoring, and predictive maintenance
capabilities spot problems before they
impact system and energy performance.
IBM
Internal deployment of IBM
solutions addressing both
operational and
sustainability objectives
Consolidating data and leveraging
advanced analytics and workflow tools to
drive improved performance in energy
management and against our energy and
climate goals.
Optimizing space utilization across real
estate portfolio leading to resource (e.g.,
energy, water) reduction.
Continuously and proactively analyze
and optimize application demand and
resource supply, improving energy
efficiency while reducing resource
congestion and latency impact.

Case Studies
IBM’s Solutions for Airlines

48
- 70% lift in quality of weather
data for smarter flight planning
- Increased passenger comfort
and safety by avoiding difficult
flying conditions
- Optimizes fuel efficiency,
reducing carbon footprint and
fuel costs
Alitalia
- Wanted to dodge bad weather
for seamless, smooth flying
- Customer experience plays a
key role in competitiveness vs.
rival carriers
- Long haul flights can see
multiple different weather and
climate conditions during a
single journey
Challenges
Using Weather Company data,
Alitalia enjoys highly accurate,
early, and actionable insights into
hazardous weather conditions
along flight routes.
Through IBM’s solution, the
company was empowered with
the world’s best weather data to
make informed decisions. Its
capabilities surpassed that of the
government sources it was
previously using, enabling more
efficient operations and smooth
customer experiences.
Solution Benefits
Monitoring Weather
48

49
- Helps increase passenger
comfort
- Significant reduction in
turbulence-related injury to
flight crews since
implementation
- Boosts fuel efficiency and on-
time arrivals by helping pilots
find more optimal routes
Southwest
- Wanted to identify and bypass
turbulent air space
- Turbulence increases drag,
which reduces flight speed and
fuel efficiency
- Vibrations can damage aircraft
and reduce useful life
- Many pilots used black-and-
white weather printouts before
flight
Challenges
Using Weather Company data,
Southwest has been able to
replace black-and-white weather
maps with real-time visibility,
complementing short-range
radar systems in the cockpit.
Southwest turned to IBM to
embark on its digital
transformation, enabling its pilots
to get the same data as its flight
dispatchers on the ground. This
has enabled the company to
provide an optimal, unified
customer experience across
operations.
Solution Benefits
Monitoring Weather
49

50
- Helps predict the likely impact
of severe weather on key travel
hubs
- Optimizes schedules to help
reduce the risk of delays and
cancellations
- Keeps more passengers moving
and limits disruption to
continuing journeys
Alaska Airlines
- Faces some of the most severe
weather in the world, especially
during winter
- Lower 48 states have a harder
time adjusting to extreme
events
- Minor reductions in capacity at
a hub airport can trigger chain
reaction across network
- Explosive YoY passenger growth
Challenges
To enhance its decision-making
capabilities, Alaska Airlines deployed
integrated solutions for flight
planning, tracking and monitoring.
The solutions also provide better
situational awareness, helping
dispatchers and flight crews respond
to changing conditions in near-real
time.
When severe storms hit the lower 48,
Alaska Airlines now uses forecasts
from The Weather Company to
proactively optimize its schedules.
Faster access to information equips
Alaska Airlines to make better-
informed decisions that help more
passengers arrive on time.
Solution Benefits
Monitoring Weather
50

51
- Achieved end-to-end visibility
to process files more quickly
and securely than ever before
- Airline able to manage loyalty
program to attract new
customers and retain existing
base
Qantas Loyalty
- Qantas Loyalty needed to
replace a 15-year-old legacy
managed file gateway system
with a new solution that would
be scalable and provide robust
out-of-the-box functionality
- Required solution which could
manage a large set of data with
minimal oversight
Challenges
Using IBM Sterling Control Center
software, Qantas Loyalty can now
manage its reward programs from
end to end, increasing overall
visibility and control.
The combined solution provides a
more flexible onboarding
framework with repeatable
processes for use by all trading
partners, which helps improve
customer service.
Solution Benefits
Managing programs
51

52
Case Studies
Envizi

53
- $100K operational cost savings
- Several areas of energy wastage
found in first months of
operation
- Demonstrated ability to
monitor and analyze aged
legacy BMS system
- Reinforced the value that data
analytics can provide over and
above programmed
maintenance
Large Airport
Terminal
- Customer running legacy
Honeywell BMS with distributed
air handling systems and a
centralized water-side plant
- Complex and energy intensive
HVAC assets with little
equipment-level energy
transparency
- Difficult to detect and diagnose
energy wastage with no way of
verifying the financial benefit of
maintenance services
Challenges
The client deployed Envizi’s
Equipment Fault Detection
Module along with software
metering on 50 of the largest Air
Handling Units (AHU) and Return
Air Fans (RAF) in the main
terminal building.
Envizi demonstrated the ability to
monitor and analyze an aged
legacy BMS system, showing the
value that analytics provides over
and above programmed
maintenance. For example,
equipment was operating 24 x 7
when not required to, leading to
implementation of heating and
cooling stop time optimization at
the end of each day.
Solution Benefits
Facilities Management
53

54
– Achieved 12% total energy
reduction in 12 months,
increasing NABERS rating by 0.5
stars
– Additional cost savings are
expected once peak demand
reduction strategies are
implemented
Commercial
Office Building
- Complex and energy intensive
HVAC systems with limited
equipment-level transparency
- Root causes of wasted energy
difficult to detect and diagnose
- No way of understanding or
managing peak demand
- Equipment operating on public
holidays on low efficiency
settings
Challenges
Envizi EFD enabled an A-grade,
4.5 star NABERS energy building
to still achieve significant
efficiency improvements. Using
HVAC fault detection and software
metering on 49 HVAC equipment
items, property managers and
tenants realized substantial
efficiency gains.
With data transmitted to the
cloud, HVAC analytics provided a
level of insight that substantially
reduced the amount of time and
effort needed to investigate and
resolve issues, simultaneously
supporting efficiency optimization
efforts.
Solution Benefits
54
Improving efficiency

55
Celestica
5
With sites spread across 15
countries, Celestica Inc. — a
provider of manufacturing and
supply chain solutions — had
found its environmental, social
and governance (ESG) efforts to
be rather cumbersome and
difficult
to audit.
Making the smart, ethical choice
is tough to do without the right
data, particularly for questions
concerning environmental and
social impact.
Challenges
With IBM Envizi sustainability
performance management
software, the business can now
more easily monitor ESG
practices, tracking performance
with real-world data against
science-based standards.
– Compiles and transforms data
into usable outputs and helps
eliminate errors from manual
data entry
– Automation of complex
calculations and reporting
produces finance-grade,
auditable data
Solution Benefits
Monitoring data
“This governance model
will trickle down into each team,
tying sustainability into all aspects
of the business.”
Jessica Peixoto
Sustainability Manager,
Celestica Inc.

56
– Brings together Metcash’s
environmental data, including
energy, fuel, water, and carbon
emissions into single system of
record
– Anticipated 72,266 kwh
reduction in power usage, or
58.75 tons of CO2
– $68,670 AUD reduction in
annual power bill, resulting in
3-4 year payback
Metcash
- Leading wholesale distributor of
consumer goods seeking to
streamline data capture and
eliminate manual processes
- Possessed existing SAP system
and utilities and expected
seamless integration
- Needed to manage reporting
process for Australia’s National
Greenhouse and Energy
Reporting Scheme (NGERS)
Challenges
Metcash turned to Envizi to
support energy and water-saving
programs to save the company
millions. Its key goals included
reaching ambitious sustainability
targets and better measuring and
managing emissions.
Metcash previously relied upon
manual data capture to record
data and meet NGER goals, but
Envizi enabled the company to
save time and money. Now, it is
assessing the impact of new
capital works to enhance
efficiency, using its savings to
reinvest in improved
infrastructure.
Solution Benefits
56
Measuring emissions

57
– Over $50K energy cost savings
opportunities identified over
the first eight weeks of
operation
– Enabled greater coverage with
fewer resources
– Expected increase in asset value
through reduction of energy
costs / OPEX
Retail Shopping
Center
- 185 stores and services with
complex and energy-intensive
HVAC systems
- Limited equipment-level
transparency
- Root causes of energy waste
difficult to detect and diagnose
- High number of distributed
assets and time-poor FM staff
Challenges
This retail shopping center covers
more than 70,804 square meters
over three levels, and
management turned to Envizi to
identify areas of energy waste.
Envizi’s Equipment Fault Detection
module enabled enhanced
visibility across a large set of
stores and services.
Additionally, the shopping center
deployed software metering on
119 items of HVAC equipment,
supporting automation efforts
and integration with their existing
Johnson Controls BMS.
Solution Benefits
57
Gaining visibility

58
Case Studies
Maximo Asset Management

59
– Managed 80,000 assets over
7,000 acres
– Able to track and respond to
work orders anywhere, anytime
– Mapped airport using digital
twin technology for faster
response times and clearer
operations
Amsterdam
Airport Schiphol
- Amsterdam Airport Schiphol
moved nearly 70 million
passengers and 1.8 million tons
of cargo in 2017, making it the
third-largest airport in Europe
- Asset management was one of
Schiphol’s top strategic
priorities along with its focus on
an ongoing digital
transformation initiative
- Airline customers demanded
flexibility, service, and comfort
Challenges
Schiphol augmented its
core Maximo solution by
implementing two new
complementary software
offerings. The first was the use of
IBM Control Desk software for
receiving and automatically
prioritizing service incidents. The
second was the adoption of a new
mobile version of IBM Maximo
software called Maximo Anywhere
software.
Together, these tools improved
the efficiency with which its
specialized subcontractors
addressed asset maintenance.
Schiphol achieved more smiling
faces in and around its airport by
Solution Benefits
Managing anywhere
59

60
– 80% elimination of
maintenance paperwork
– Improved insights by 50%
across all contractors via real-
time dashboards
– 40% improvement in inspector
productivity
Riyadh Airports
Company
- Seeking to transition King
Khalid International Airport into
an IoT, show-stopping gateway
to Saudi Arabia
- Tracking more than 50,000
individual assets with multiple
siloed maintenance and
inventory systems
- Existing workflows dated back
to 1980
Challenges
The RAC team chose the Maximo
solution as the foundation for the
airport’s modernized maintenance
operations. RAC found that
Maximo can enable complete
oversight and maximize asset
performance.
RAC collected and validated
system data through all
stakeholders across every single
asset at KKIA, ranging from air
conditioning units to escalators.
After configuring the new system,
the team trained more than 400
users in just three weeks, with full
implementation within seven
months, deploying ahead of
schedule.
Solution Benefits
Creating an IoT world
60

61
Case Studies
TRIRIGA

62
– Deployed system that was 80%
out-of-the-box with minimal
adjustment needed
– Successfully consolidated siloed
systems across 2,200 buildings
globally
– Improved service fulfillment
throughout BNPP’s operations
BNP Paribas
- Eighth largest global bank by
assets with a presence in 77
countries
- Needed a single repository to
manage properties and track/
improve responsiveness
- Handle 130,000 service requests
and want to reduce the number
of applications and interfaces
while gaining mobility
Challenges
BNP Paribas looked to TRIRIGA to
consolidate its real estate
operations, deploying space
management and CAD integration
to visualize its space. It integrated
seamlessly with BNPP’s complex
systems for organizations,
chargebacks, HR, and locations to
remove data silos.
TRIRIGA was configured for
BNPP’s portfolio along with
specific service contracts, RFQ
processes, and request services.
Taken together, TRIRIGA provided
an encompassing solution to help
BNPP manage its large network.
Solution Benefits
Removing data silos
62

63
– Managed costs by operating
disparate facilities as an
integrated organization, sharing
data and processes across
operations
– Developed 5-year plan to
manage $150M in projects, with
15K assets and 25K work orders
– Projects prioritized by criticality
and mission impact to
distribute funding effectively
Serco
- Serco manages 19 museums, 21
libraries, 9 research centers, and
the National Zoo for the US
government
- Highly diverse portfolio of
facilities intended for the public
- Used many different legacy
systems to input and analyze
data
- Looking to build
comprehensive strategy to
manage portfolio
Challenges
Serco looked to TRIRIGA to
manage its real estate portfolio
and allocate space using Reserve.
It also managed work orders
through Request Central,
ultimately capturing sufficient
data to justify capital
improvements.
TRIRIGA provided a single
repository for Serco’s data,
streamlining reporting and
managing PPE inventory during
the ongoing COVID crisis.
Ultimately, Serco has become the
first agency to utilize BIM data to
improve facility management.
Solution Benefits
63
Managing facilities

64
Case Studies
Turbonomic

65
– Performed more than 400
actions to boost performance
and efficiency in the first seven
days of use
– Reclaimed nearly 450 GB of
memory housed within 47
clusters
– Enabling automation in server
build process, providing insight
into what degree of resources
will be needed as the business
grows
Litehouse Foods
– Needed a more efficient,
flexible way to ensure the
performance of business and
manufacturing applications
– Need systems running 24 x 7 x
365 without risk of unplanned
downtime
– Third-party resource and load
balancing system used
previously was insufficient to
meet business needs
Challenges
Litehouse uses Turbonomic to
intelligently and dynamically
resource the company’s
applications. They could use
Turbonomic to truly match
demand to supply and assure
performance while also
consolidating workloads.
Once the COVID-19 pandemic hit,
the Litehouse team grew
increasingly concerned about the
dramatic ups and downs in
business activity and demands on
its data center. With Turbonomic
in place, however, its business
remained resilient and the team
faced very little concern around
its data usage.
Solution Benefits
Dynamic resourcing
65

66
Metzler Bank
– Needed holistic understanding
of infrastructure to meet the
needs of development teams
– Predictable and reliable
end user experience necessary
despite extensive managed
environment
– Required full stack application
visibility for efficiency gains and
security
Challenges
Turbonomic enabled Metzler bank
to assure application performance
and preserve external client SLAs.
Turbonomic immediately
identified underutilized virtual
machines that the team could size
down.
On top of resizing, the team has
automated vMotions across
clusters to better maintain healthy
performance rather than manually
solving issues on the fly. The
control platform helped assure
that the system could operate at
peak performance.
– 10% VM growth without
additional hardware purchases
– 24/7 performance assurance
with automated resource
decisions support
– Secured more capacity and
better performance without
sacrificing one for the other
Solution Benefits
66
Assuring performance

Benefits /
Outcomes

Our software
capabilities
enable clients to...

Benefits & Outcome Qualifiers
The following pages list a number of benefits and outcome improvements that come from
each of the representative product areas based on client input.
Most of them are general, cross industry benefits and outcomes which are not specific to a
financial services company.
We have included all the capabilities pages in the presentation for the “art of the possible”
discussion even though some may not be relevant for a financial company, but are
included for completeness
69

Use data and analytics
to underpin the
low carbon future
7B
Records uploaded annually
+15
Supported ESG reporting frameworks
500
Data types captured
Embedded GHG emission calculation engine
Emissions
Management
ESG
Reporting
ESG
Performance

Ensure business
continuity with weather
and environmental
based insights
1%–5%
Revenue growth
1%–10%
Reduced operating costs
Minimize
unscheduled
maintenance
Event prediction-based
maintenance to minimize disruption
Minimize damage
to properties
Worker
safety

72
Transform how you manage
and maintain industrial assets
10%-20%
Increased up time and availability
15%-40%
Saved labor hours
10%-30%
Reduced maintenance and replacement costs
Centralized
asset
management
Expectation
for longer asset
life
Reliable
Operations
Predict failure &
dispatch repair
crew
Renewable
power
Sensors
Worker
health &
safety

Optimize how you operate
real estate assets
99%
Faster space utilization insights
10%
Reduction in utilities costs
20%
Increased facilities utilization
Indoor
wayfinding
Sensors
Energy
certifications
Digital twin
Dynamic
spaces
Workplace
services apps
Reservations
from anywhere
on any device
AI assistance

Build intelligent,
resilient supply chains
Raw materials Suppliers Logistics Manufacturer
s
Warehouse Distribution
channels
Customer
End to end supply chain orchestration – from inventory transparency to order management
optimization
18%
Reduction in inventory levels
75%
Reduction of late orders
52%
Reduction in expedited
freight costs
Orchestrate actions
across disparate
business functions
and extended
ecosystems
Manage disruption with
real-time intelligence and
actionable
recommendations
Create trust and
transparency—built to scale
and backed by blockchain
Deliver on customer
promises with global
visibility of orders and
inventory

IBM Sustainability Software is recognized for
industry leadership in design, innovation and impact
Maximo Visual Inspection
2022 Ford IT Innovation award
https://www.ibm.com/blogs/internet-of-
things/ford-it-innovation-award-ibm/
Maximo Mobile
& Maximo Monitor
2021 Spark Gold winner for design
https://www.sparkawards.com/
IBM Weather Company
2021 ForecastWatch ‘World’s Most
Accurate Forecaster’
https://weather.com/news/news/2021-07-28-ibm-
weather-company-forecast-accuracy
TRIRIGA
2021 International Facility
Management Association Center of
Excellence recognition
things/ibm-global-real-estate-wins-prestigious-
award-for-facility-management-achievement/
*Spark is an international design award competition created to promote great design and to recognize talented
designers. The Spark program acknowledges excellence in design across product design, space design, transport
and mobility design, digital design (including UI and UX), graphic design, and package design.
Envizi Sustainability Performance
Management
Sustainability leader in the Verdantix
2022 Enterprise Carbon Mgt Software
study
things/verdantix-net-zero/
Supply Chain Intelligence Suite
Artificial Intelligence
Excellence Awards
https://www.bintelligence.com/blog/2022/3/22/6-
people-26-companies-and-65-products-awarded-
for-excellence-in-artificial-intelligence

IBM Consulting / © 2022 IBM Corporation 76
Join Us
Guiding clients on their journey to
becoming a Sustainable Enterprise
and putting impact and ethical
innovation at the center of
everything we do.
Re-imagining, re-thinking and
revolutionizing the world in
which we live and work in.
IBM Sustainability

Sources
Slide 5
World Resources Insitute, ICF, IATA, ABBB, McKinsey, UNFCC, Science Direct
Slide 6
EPA.gov, Harvard Law, EU Climate Action, ICF, ICAO (1), S&P Global, CORSIA, IATA, ICAO (2), India GAP
Slide 7
Delta, American, Lufthansa, United, Air France, Southwest
Slide 12
McKinsey
Case Studies
*See hyperlinked titles

IBM Sustainability Software - Overview for Airlines (1).PPTX

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to IBM Sustainability Software - Overview for Airlines (1).PPTX

Similar to IBM Sustainability Software - Overview for Airlines (1).PPTX (20)

More from ThinL389917

More from ThinL389917 (7)

Recently uploaded

Recently uploaded (20)

IBM Sustainability Software - Overview for Airlines (1).PPTX