- PSD2 usage through Ibanity grew over 600% from January 2020 to September 2020, with the majority (77-85%) of usage for Belgian banks coming from the big four banks. Usage quality has improved but outages still occur after bank deployments. - Ibanity saw over 1000% growth in total accounts accessed from January to December 2020, with quarterly growth rates ranging from 65-96%. - In Belgium, the big four banks currently have around 73-81% of the PSD2 market share according to Ibanity data, with mid-tier banks having 16-21% and neobanks around 3-6%. In the Netherlands, market share is more distributed among

1. PSD2 State of play

2. Small recap from September 14
+620% growth from Jan 2020 to Sept 2020
77% of B2C usage on big4 in BE, 19% on mid-tier
85% of B2B usage on big4 in BE, 12% on mid-tier
Quality of PSD2 support at banks improved
Frequent outage of service right after bank deployments in BE, LU and FR
Banks not knowing the product name is different than entity name => PSU confusion
Bulk payment not present
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3. Growth in total accounts accessed through Ibanity in 2020
3
1100%
Jan 2020 - Dec 2020
Data used is limited to Ibanity XS2A dataset and does not reflect the whole market

4. Growth in total accounts accessed through Ibanity split by past
quarters
4
+89%
Jul 2020 - Sept 2020
+74%
Oct 2020 - Dec 2020
+86%
Jan 2021 - Mar 2021
(projected from Jan trend)
+65%
Apr 2020 - Jun 2020
+96%
Jan 2020 - Mar 2020
Data used is limited to Ibanity XS2A dataset and does not reflect the whole market

5. AI Market share per BE bank
5
73%
21%
6%
Big 4
Mid-tier
Neobanks
81%
16%
3%
Big 4
Mi-tiers
Neobanks
September 14 2020 February 3rd 2021
Data used is limited to Ibanity XS2A dataset and does not reflect the whole market

6. AI Market share per NL bank
6
31%
20%
17%
8%
8%
8%
8%
ABN
Rabo
ING
Knab
Bunq
Triodos
Volksbank
Data used is limited to Ibanity XS2A dataset and does not reflect the whole market
February 3rd 2021

7. API reliability
What is an “error” 500:
“A generic error message, given when an unexpected condition was encountered and no more specific message is
suitable.”
What do we include in our scoring of reliability in %(r):
- a = number of accounts for specific bank
- c = Number of customers impacted by 500 errors after retries (small subsets of accounts could generate the
majority of 500)
Score formula: r = (a-c)/a
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8. API reliability per bank (BE + NL)
8
AION Bpost bank ABN Amro NL N26 DE
Argenta Crélan Bunq NL Revolut UK/LT
AXA ING BE Volksbank NL
BvB KBC/CBC KNAB NL
Belfius Keytrade ING NL
Beobank Nagelmackers Rabobank NL
BNPPF/Fintro/HB VDK Triodos NL
Green >90%
Yellow >80%
Orange > 70%
Red < 70%
Data used is limited to Ibanity XS2A dataset and does not reflect the whole market

9. Missing RTS requirements
- Only 30% of BE banks have bulk payment available (>50% in NL)
- Only bank API with account holder information is NewB
- Still additional mandates needed at several banks to access corporate accounts
- There is a lot of confusion for PSUs and banks when the commercial name of a TPP is different than the legal
entity name (bank support claiming Ponto is illegal because not listed as a TPP for instance…)
- Several banks in EU still do not support a multi-product TPP, or even a multi platform TPP (mobile + web) due to
technical restrictions on redirect urls
9

10. Thanks
marc.lainez@ibanity.com
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