1. IAIN ALEXANDER MURPHY
TFF 1 Cambridge Park
Redland 07888763873(Mobile)
Bristol BS6 6XN Murphmiester28@gmail.com
PROFILE
- Currently working as the company’s Data Lead, running a small team that deals with data management,
software implementation, 3rd line customer support, dealing directly with the clients and working with the
development team to improve current software features.
- Graduate in BSc Computing and Information Systems gaining a 2:1 (2004)
- Prince 2 Practitioner (2006 renewed in 2011)
- The BSc studies developed knowledge, skills and practical experience in business related programming,
requiring logical data processing, analytical thought, conceptualisation and numeracy
- Current employment has developed SQL knowledge, project management, data management skills, Report
writing in a number of software’s including Micro Strategies and Crystal Reports.
- An outgoing personality, enjoying teamwork and responsibility, an effective team member or leader,
recognising the strengths and contribution of others
KNOWLEDGE/SKILLS/QUALITIES/APTITUTDE
- Advanced computing knowledge and good working knowledge of Microsoft operating systems
- Good Knowledge of Crystal Reports and Micro Strategies reporting software.
- Confident with good leadership and communication skills, capable of assuming responsibility for others in small
groups
- PRINCE 2 qualifiedas of July 2006, Renewed in August 2011, with active use through project work in current
position.
- Knowledge of Transact SQL used for data mining and resolution of customer issues.
- Knowledge of SQL Database administration used for maintain customers SQL instances and resolving any
issues which arise through data faults.
- Able to take complex issues and work individually or within a team to resolve.
ACADEMIC STUDIES/QUALIFICATIONS
PRINCE 2 2006/2011
Tailored Crystal Reports Training 2011
Maintaining a Microsoft SQL Server 2008(MS6231) 2009
Querying Microsoft SQL Server 2000 with Transact SQL(MOC 2071) 2007
BSc
 Computing and Information Systems 2:1 2001 – 2004
 2 A Level Passes 2001
- English History C
- English Literature D
 10 GCSE Level Passes 1999
- Mathematics B Art B
- Double Science BB Information Technology C
- English Language B English Literature C
- History B French C
- Resistant Materials B Religious Education C
PERSONAL ACHIEVEMENTS
University 2003-2004
- Project group work – as both a team member and a project leader.

2. - University Project – Researching and documenting a dissertation looking at the usability aspects of web
pages when considering visually impaired individuals 2001-2004
- President and player of the University Ultimate Frisbee Team
- Chief Scout’s Award 1999
- Assisted in running a Cub Pack
FULL-TIME WORK EXPERIENCE
Trapeze 2004-Ongoing
- Data Lead 2014 - ongoing - Managing a small technical team that deals with managing client data across
multiple software products, implementation of new projects (software, hardware and data), software
testing and customer training. As well as working closely with several development teams to resolve
current issues and improve current software solutions.
- Implementation specialist 2012-2014 - Managing all implementation tasks for multiple projects, detailing
hardware specifications, software installation, data management, customer training. As well as providing
support for existing long term contracts in the form of data management, problem resolution and
managing software development alongside the internal development team.
- Data Administrator 2010 – 2012 - Maintaining and updating data on all client sites to ensure that they
are up to date and correct. Resolving and client issues on site covering data, software, network and
hardware issues. Working closely with the development team to resolve any issues with the current
system. In addition working with them to develop new software or improvements to current software in
order to provide our clients with a better experience. Developing the company's new reporting package
using Crystal reports. Designing, building and testing of reports. Managing our field service engineers to
ensure client on site issues are addressed in a timely manner.
- Assistant Project Manager 2007 – 2010 - Managing a number of project at any one time, ensuring that
all were finished on time and to cost. Organising a number field service engineers to ensure that all
systems were kept running and addressing any issues that arose on site.
Organising site installations of both hardware and software solutions, mai ntaining software upgrades
and addressing client issues. Working closely with our development team to ensure all issues were
addressed and resolved, and that all these resolutions were passed on to the clients
- Project Technician 2004 – 2007 – resolving customer issues with company software, management of
customer data, organising customer site visits for both myself and field service engineers. Some project
management duties in addition to working and assisting in ongoing development of company software.
EDUCATION
University
- University of the West of England, Bristol (2:1) 2001-2004
6th Form College/Full Time SecondaryPark College
- Eastbourne 1999-2001
- Cavendish School, Eastbourne 1994-1999
PERSONAL DETAILS/INTERESTS
Personal
- Date of birth 28th January 1983
- Marital/Nationality Single/British
- Full Driving Licence 2000
Interests/Recreation
- Information Technology, Music, Photography
Sport/Recreation
- Ultimate Frisbee
- Running
- Gym

3. REFEREES
Alex Holloway Mike Killa
Project Manager Business Unit Manager
Vodaphone Trapeze group
Newbury Staverton
alexholloway21@gmail.com 0844 5616771