Woei Hern invited me to conduct a chatbot workshop (without a clear brief!), and this was the presentation of that session.
Workshop conducted on 20171006
Deck prepared on 20170714 for internal use & adapted/modified for the workshop 2 days prior
Christian Heilmann - Building human interfaces powered by AI - Codemotion Ber...Codemotion
This document discusses building human interfaces powered by AI. It covers various AI technologies like natural language processing, computer vision, sentiment analysis and speech recognition that can help create more intuitive interfaces. It also addresses challenges around data privacy, bias, transparency and the responsible use of AI. The document provides examples of how these technologies can automate tasks, reduce errors and help humans interact with machines in a more natural way. It emphasizes that AI should be designed to serve human needs.
rohit sharma - dev ops virtual assistant - automate devops stuffs using nlp a...Dariia Seimova
Stanley was a sysadmin who was bored with repetitive tasks. He adopted DevOps practices like automation but still had to manually trigger commands. He then started using ChatOps through Slack but still had to send commands. Finally, he developed VoiceOps to automate tasks through voice assistants like Google Assistant. This allows even non-technical executives to get answers by speaking naturally. Some tasks he automated include fetching server lists, checking statuses and uptime, executing jobs, and restarting services. The solution uses APIs, scripts, and integrates automation with NLP chatbots. This provides benefits like speed, natural language, context, and frictionless use.
Charlie Meyerson and Dometi Pongo's presentation to the Society of Professional Journalists Region 5 Conference in Chicago, April 7, 2018. (The original was created in Apple Keynote and the animation is much cooler, but SlideShare won't accept that format.)
From 2002: BBCi Search design case-studyMatt Jones
Work from 2002, presented at the ASIST IA summit, Baltimore, USA - republished here as supplement to Martin Belam's series of posts on the history of BBC Search.
So you want to be a podcaster (Northwestern University Graduate School keynot...Charlie Meyerson
A slightly edited (minus Rivet Radio metrics) version of my presentation to students at The Graduate School's RSG program, March 29, 2016, in Evanston.
This document summarizes Frank Johnson's experiences with and opinions on various emerging technologies. It discusses several websites he enjoys or finds useful, including Digg.com, Google Chrome, Mashups, WolframAlpha, and Wikipedia. It also notes some technologies he does not prefer as much, such as Zoho Writer, Amazon, and Twitter. Finally, it describes some browser problems he has encountered and reflects on how quickly the internet is evolving.
Taking your Site from One to One Million Users by Kevin RoseCarsonified Team
Kevin Rose provides advice for building 1 to 1 million user products based on his experience with companies like Digg and Revision3. He emphasizes focusing on the user experience by avoiding features that inflate ego over usefulness, keeping products simple, releasing iteratively based on user behavior data, engaging with influencers and communities, leveraging user networks for growth, and analyzing traffic patterns.
Christian Heilmann - Building human interfaces powered by AI - Codemotion Ber...Codemotion
This document discusses building human interfaces powered by AI. It covers various AI technologies like natural language processing, computer vision, sentiment analysis and speech recognition that can help create more intuitive interfaces. It also addresses challenges around data privacy, bias, transparency and the responsible use of AI. The document provides examples of how these technologies can automate tasks, reduce errors and help humans interact with machines in a more natural way. It emphasizes that AI should be designed to serve human needs.
rohit sharma - dev ops virtual assistant - automate devops stuffs using nlp a...Dariia Seimova
Stanley was a sysadmin who was bored with repetitive tasks. He adopted DevOps practices like automation but still had to manually trigger commands. He then started using ChatOps through Slack but still had to send commands. Finally, he developed VoiceOps to automate tasks through voice assistants like Google Assistant. This allows even non-technical executives to get answers by speaking naturally. Some tasks he automated include fetching server lists, checking statuses and uptime, executing jobs, and restarting services. The solution uses APIs, scripts, and integrates automation with NLP chatbots. This provides benefits like speed, natural language, context, and frictionless use.
Charlie Meyerson and Dometi Pongo's presentation to the Society of Professional Journalists Region 5 Conference in Chicago, April 7, 2018. (The original was created in Apple Keynote and the animation is much cooler, but SlideShare won't accept that format.)
From 2002: BBCi Search design case-studyMatt Jones
Work from 2002, presented at the ASIST IA summit, Baltimore, USA - republished here as supplement to Martin Belam's series of posts on the history of BBC Search.
So you want to be a podcaster (Northwestern University Graduate School keynot...Charlie Meyerson
A slightly edited (minus Rivet Radio metrics) version of my presentation to students at The Graduate School's RSG program, March 29, 2016, in Evanston.
This document summarizes Frank Johnson's experiences with and opinions on various emerging technologies. It discusses several websites he enjoys or finds useful, including Digg.com, Google Chrome, Mashups, WolframAlpha, and Wikipedia. It also notes some technologies he does not prefer as much, such as Zoho Writer, Amazon, and Twitter. Finally, it describes some browser problems he has encountered and reflects on how quickly the internet is evolving.
Taking your Site from One to One Million Users by Kevin RoseCarsonified Team
Kevin Rose provides advice for building 1 to 1 million user products based on his experience with companies like Digg and Revision3. He emphasizes focusing on the user experience by avoiding features that inflate ego over usefulness, keeping products simple, releasing iteratively based on user behavior data, engaging with influencers and communities, leveraging user networks for growth, and analyzing traffic patterns.
Social Search: A Little Help From My FriendsBrynn Evans
These are the slides from the SxSW'10 panel on social search with Max Ventilla (@ventilla), Ash Rust (@ashrust), Scott Prindle (@prindlescott), Marc Vermut (@mvermut), and me!
The document describes Doonish, an online trivia game inspired by Trivial Pursuit. Players can create and answer questions in different categories. The game was first created in 2007 and redesigned in 2010. It is developed by a team of 4 programmers using technologies like a naive Bayes text classifier, tagging engine, and Wikipedia text integration to enhance the questions. The goal is to build the game using known technologies to minimize learning time.
The document describes Doonish, an online trivia game inspired by Trivial Pursuit. Players can create and answer questions in different categories. The game was first created in 2007 and redesigned in 2010. It is developed by a team of 4 programmers using technologies like a naive Bayes text classifier, tagging engine, and Wikipedia text to enhance questions. The goal is to build the game using known technologies to minimize learning time and optimize elements like SEO, user experience, and content approval processes.
Communicating Across Channels - Iowa Nonprofit Summit 2013Christoph Trappe
This document summarizes a presentation about communicating across different communication channels. It discusses understanding the different channels, developing a step-by-step channel strategy, and formatting content for different user expectations on each channel. Key channels discussed include websites, social media like Facebook and Twitter, news releases, television, print, email newsletters, billboards, and radio. It also covers measuring the success of different channels. The presentation encourages attendees to think about how to manage content across channels and provides examples of sharing content from one channel to others.
Artificial intelligence and conversational search are having their big moment right now, and it’s easy to see why. Its relevant to all of us. Its potential to enhance our daily lives is the foundation of its widespread adoption…but measuring our satisfaction correctly *in the moment* is the key to its ultimate success – or failure. The future of search lies in the ability of conversational UI to make human-to-computer interactions correct, relevant and useful. The satisfaction metric is the key to moving search ahead, making personal AI assistants essential sidekicks in everyday life. The more our personal AIs “get” us, the more we want to talk with them.
In this session, Ozlo’s Principal Engineering Lead Heidi Young, who has lived and breathed search for more than 10 years, will discuss how the success of AI-driven assistants – and their ability to enhance our lives – depends on a specific satisfaction metric. By breaking down human-to-computer interactions and focusing on immediate feedback loops (micro-level metrics) instead of solely on lagging indicators (macro-level metrics), satisfaction is more effectively measured. This type of engagement is a game-changer is measuring satisfaction and indicating happiness. It should be a top priority of AI architects, since users who have positively ending conversations come back. This is the key to the new personal AI assistant revolution.
1) How to Fail at Social Media
a) How to fail when you’re just starting out
b) How to fail while doing social media
c) How to fail when responding in social media
d) Summary & questions
***BREAK***
2) Fine-Tuning Facebook
a) Why Facebook matters to libraries
b) Profiles versus pages
c) Facebook profile tweaks
d) Facebook features
e) Facebook Timeline and options
f) Facebook strategies that work
g) Facebook strategies that don’t work
h) Working with Facebook Insights
i) Examples of the good, the bad and the ugly
j) Summary & questions
***BREAK***
3) Tweaking Twitter
a) Twitter stats you actually should know
b) Things to stop doing on Twitter
c) Ways to do Twitter right
d) Tweet makeovers
e) Summary & questions
***BREAK***
4) Putting It All Together
a) Social media myths
b) Social capital
c) Measuring stuff
d) Interactive: rewriting of Tweets
e) Summary & questions
The document provides instructions for a webinar on introducing Articulate Storyline, asking participants to download certain apps before the webinar. It then outlines the learning objectives of the webinar, which are to build a basic Storyline tutorial, add interactivity features, explain timeline features, and connect Storyline to the participant's work. The document also introduces the instructors who will guide participants through Storyline demonstrations and answer questions.
Kerry Dean presented at the January 2015 DFWSEM | Dallas/Fort Worth Search Engine Marketing Association meeting on The State of SEO: 2015 and Beyond!
https://www.dfwsem.org/events/kerry-dean/
This document provides summaries of 4 key takeaways from a presentation on SEO.
1. Where Search is today: Featured Snippets are taking over search engine result pages (SERPs) and the major ranking factors for organic search include links, quality content, on-page optimization, engagement metrics, and speed.
2. The Future of Search: Featured Snippets will increase and become more interactive, voice search will continue improving and becoming more accessible, and apps will be replaced by Progressive Web Apps (PWAs).
3. Work Smarter, Not Harder: Flip the customer acquisition funnel model to focus on retention instead of acquisition and use keyword research to discover "opportunity gaps".
"Closing the Gap Between Developers & Customers," Wanelo >> Deena Varshavskay...500 Startups
STRATEGIC ALLIANCES: CLOSING THE GAP BETWEEN DEVELOPERS & CUSTOMERS, Deena Varshavskaya, Founder and CEO, Wanelo
Check out Deena's presentation that goes with this slide deck here: http://www.youtube.com/watch?v=E2Ey3e3dqhE
Join us for another #ImpactSalesforceSaturday, a series of online Salesforce Saturday sessions.
We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge on Salesforce(Sales Cloud, Service Cloud, Pardot, Marketing Cloud, IOT, CPQ, Einstein, etc).
Topic: Einstein bot basic to advanced
Date and Time: Saturday, October 17, 2020,
07:30 PM to 08:30 PM IST
Speaker: Sakshi Nagpal
Sakshi is a Salesforce Einstein Champion. She is a Vadodara WIT group Leader. She is a 13x certified Salesforce architect.
Agenda:
1. Introduction
2. Einstein bot basic to advanced
The Future of Search: How Measuring Satisfaction Will Enhance Our Personal ...teamozlo
Ozlo VP of Engineering, Heidi Young, talks about "The Future of Search: How Measuring Satisfaction Will Enhance Our Personal AIs and Our Lives" at Seattle Interactive 2016
Heidi Young, Ozlo VP of Engineering, Seattle Interactive 2016teamozlo
Ozlo VP of Engineering, Heidi Young, talks about "The Future of Search: How Measuring Satisfaction Will Enhance Our Personal AIs and Our Lives" at Seattle Interactive 2016
Can I Use Twitter to Help My Career - TweetCamp San AntonioJim Adcock
This is the updated version of the presentation I gave at TweetCamp San Antonio in 2009. While the interface has changed some, the basics of using Twitter as an intelligence gathering and connection-making tool to aid your career have remained the same.
The African Blogging Journey by Moses Kemibaro at WordCamp Kenya 2011Moses Kemibaro
The African Blogging Journey is a presentation I gave at the inaugural WordCamp Kenya 2011 where I spoke about my experiences in blogging over 4 years and gave tips on what works and does not work.
How to make your shit pop on the internet, for non-profits, activists, and organizers.
Some stuff clearly copped from the good people at Upworthy.
Also, I'm sorry that Slideshare broke my typography and my GIFs. You'll have to see it in person one day.
FREE A4 Cyber Security Awareness Posters-Social Engineering part 3Data Hops
Free A4 downloadable and printable Cyber Security, Social Engineering Safety and security Training Posters . Promote security awareness in the home or workplace. Lock them Out From training providers datahops.com
More Related Content
Similar to IACT-TAP New School Thinking - Prototype Workshop
Social Search: A Little Help From My FriendsBrynn Evans
These are the slides from the SxSW'10 panel on social search with Max Ventilla (@ventilla), Ash Rust (@ashrust), Scott Prindle (@prindlescott), Marc Vermut (@mvermut), and me!
The document describes Doonish, an online trivia game inspired by Trivial Pursuit. Players can create and answer questions in different categories. The game was first created in 2007 and redesigned in 2010. It is developed by a team of 4 programmers using technologies like a naive Bayes text classifier, tagging engine, and Wikipedia text integration to enhance the questions. The goal is to build the game using known technologies to minimize learning time.
The document describes Doonish, an online trivia game inspired by Trivial Pursuit. Players can create and answer questions in different categories. The game was first created in 2007 and redesigned in 2010. It is developed by a team of 4 programmers using technologies like a naive Bayes text classifier, tagging engine, and Wikipedia text to enhance questions. The goal is to build the game using known technologies to minimize learning time and optimize elements like SEO, user experience, and content approval processes.
Communicating Across Channels - Iowa Nonprofit Summit 2013Christoph Trappe
This document summarizes a presentation about communicating across different communication channels. It discusses understanding the different channels, developing a step-by-step channel strategy, and formatting content for different user expectations on each channel. Key channels discussed include websites, social media like Facebook and Twitter, news releases, television, print, email newsletters, billboards, and radio. It also covers measuring the success of different channels. The presentation encourages attendees to think about how to manage content across channels and provides examples of sharing content from one channel to others.
Artificial intelligence and conversational search are having their big moment right now, and it’s easy to see why. Its relevant to all of us. Its potential to enhance our daily lives is the foundation of its widespread adoption…but measuring our satisfaction correctly *in the moment* is the key to its ultimate success – or failure. The future of search lies in the ability of conversational UI to make human-to-computer interactions correct, relevant and useful. The satisfaction metric is the key to moving search ahead, making personal AI assistants essential sidekicks in everyday life. The more our personal AIs “get” us, the more we want to talk with them.
In this session, Ozlo’s Principal Engineering Lead Heidi Young, who has lived and breathed search for more than 10 years, will discuss how the success of AI-driven assistants – and their ability to enhance our lives – depends on a specific satisfaction metric. By breaking down human-to-computer interactions and focusing on immediate feedback loops (micro-level metrics) instead of solely on lagging indicators (macro-level metrics), satisfaction is more effectively measured. This type of engagement is a game-changer is measuring satisfaction and indicating happiness. It should be a top priority of AI architects, since users who have positively ending conversations come back. This is the key to the new personal AI assistant revolution.
1) How to Fail at Social Media
a) How to fail when you’re just starting out
b) How to fail while doing social media
c) How to fail when responding in social media
d) Summary & questions
***BREAK***
2) Fine-Tuning Facebook
a) Why Facebook matters to libraries
b) Profiles versus pages
c) Facebook profile tweaks
d) Facebook features
e) Facebook Timeline and options
f) Facebook strategies that work
g) Facebook strategies that don’t work
h) Working with Facebook Insights
i) Examples of the good, the bad and the ugly
j) Summary & questions
***BREAK***
3) Tweaking Twitter
a) Twitter stats you actually should know
b) Things to stop doing on Twitter
c) Ways to do Twitter right
d) Tweet makeovers
e) Summary & questions
***BREAK***
4) Putting It All Together
a) Social media myths
b) Social capital
c) Measuring stuff
d) Interactive: rewriting of Tweets
e) Summary & questions
The document provides instructions for a webinar on introducing Articulate Storyline, asking participants to download certain apps before the webinar. It then outlines the learning objectives of the webinar, which are to build a basic Storyline tutorial, add interactivity features, explain timeline features, and connect Storyline to the participant's work. The document also introduces the instructors who will guide participants through Storyline demonstrations and answer questions.
Kerry Dean presented at the January 2015 DFWSEM | Dallas/Fort Worth Search Engine Marketing Association meeting on The State of SEO: 2015 and Beyond!
https://www.dfwsem.org/events/kerry-dean/
This document provides summaries of 4 key takeaways from a presentation on SEO.
1. Where Search is today: Featured Snippets are taking over search engine result pages (SERPs) and the major ranking factors for organic search include links, quality content, on-page optimization, engagement metrics, and speed.
2. The Future of Search: Featured Snippets will increase and become more interactive, voice search will continue improving and becoming more accessible, and apps will be replaced by Progressive Web Apps (PWAs).
3. Work Smarter, Not Harder: Flip the customer acquisition funnel model to focus on retention instead of acquisition and use keyword research to discover "opportunity gaps".
"Closing the Gap Between Developers & Customers," Wanelo >> Deena Varshavskay...500 Startups
STRATEGIC ALLIANCES: CLOSING THE GAP BETWEEN DEVELOPERS & CUSTOMERS, Deena Varshavskaya, Founder and CEO, Wanelo
Check out Deena's presentation that goes with this slide deck here: http://www.youtube.com/watch?v=E2Ey3e3dqhE
Join us for another #ImpactSalesforceSaturday, a series of online Salesforce Saturday sessions.
We invite all – Developers – Administrators – Group Leaders – Consultants with advanced, intermediate or beginner level knowledge on Salesforce(Sales Cloud, Service Cloud, Pardot, Marketing Cloud, IOT, CPQ, Einstein, etc).
Topic: Einstein bot basic to advanced
Date and Time: Saturday, October 17, 2020,
07:30 PM to 08:30 PM IST
Speaker: Sakshi Nagpal
Sakshi is a Salesforce Einstein Champion. She is a Vadodara WIT group Leader. She is a 13x certified Salesforce architect.
Agenda:
1. Introduction
2. Einstein bot basic to advanced
The Future of Search: How Measuring Satisfaction Will Enhance Our Personal ...teamozlo
Ozlo VP of Engineering, Heidi Young, talks about "The Future of Search: How Measuring Satisfaction Will Enhance Our Personal AIs and Our Lives" at Seattle Interactive 2016
Heidi Young, Ozlo VP of Engineering, Seattle Interactive 2016teamozlo
Ozlo VP of Engineering, Heidi Young, talks about "The Future of Search: How Measuring Satisfaction Will Enhance Our Personal AIs and Our Lives" at Seattle Interactive 2016
Can I Use Twitter to Help My Career - TweetCamp San AntonioJim Adcock
This is the updated version of the presentation I gave at TweetCamp San Antonio in 2009. While the interface has changed some, the basics of using Twitter as an intelligence gathering and connection-making tool to aid your career have remained the same.
The African Blogging Journey by Moses Kemibaro at WordCamp Kenya 2011Moses Kemibaro
The African Blogging Journey is a presentation I gave at the inaugural WordCamp Kenya 2011 where I spoke about my experiences in blogging over 4 years and gave tips on what works and does not work.
How to make your shit pop on the internet, for non-profits, activists, and organizers.
Some stuff clearly copped from the good people at Upworthy.
Also, I'm sorry that Slideshare broke my typography and my GIFs. You'll have to see it in person one day.
Similar to IACT-TAP New School Thinking - Prototype Workshop (20)
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Free A4 downloadable and printable Cyber Security, Social Engineering Safety and security Training Posters . Promote security awareness in the home or workplace. Lock them Out From training providers datahops.com
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Digital Banking in the Cloud: How Citizens Bank Unlocked Their MainframePrecisely
Inconsistent user experience and siloed data, high costs, and changing customer expectations – Citizens Bank was experiencing these challenges while it was attempting to deliver a superior digital banking experience for its clients. Its core banking applications run on the mainframe and Citizens was using legacy utilities to get the critical mainframe data to feed customer-facing channels, like call centers, web, and mobile. Ultimately, this led to higher operating costs (MIPS), delayed response times, and longer time to market.
Ever-changing customer expectations demand more modern digital experiences, and the bank needed to find a solution that could provide real-time data to its customer channels with low latency and operating costs. Join this session to learn how Citizens is leveraging Precisely to replicate mainframe data to its customer channels and deliver on their “modern digital bank” experiences.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Salesforce Integration for Bonterra Impact Management (fka Social Solutions A...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on integration of Salesforce with Bonterra Impact Management.
Interested in deploying an integration with Salesforce for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
leewayhertz.com-AI in predictive maintenance Use cases technologies benefits ...alexjohnson7307
Predictive maintenance is a proactive approach that anticipates equipment failures before they happen. At the forefront of this innovative strategy is Artificial Intelligence (AI), which brings unprecedented precision and efficiency. AI in predictive maintenance is transforming industries by reducing downtime, minimizing costs, and enhancing productivity.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...Tatiana Kojar
Skybuffer AI, built on the robust SAP Business Technology Platform (SAP BTP), is the latest and most advanced version of our AI development, reaffirming our commitment to delivering top-tier AI solutions. Skybuffer AI harnesses all the innovative capabilities of the SAP BTP in the AI domain, from Conversational AI to cutting-edge Generative AI and Retrieval-Augmented Generation (RAG). It also helps SAP customers safeguard their investments into SAP Conversational AI and ensure a seamless, one-click transition to SAP Business AI.
With Skybuffer AI, various AI models can be integrated into a single communication channel such as Microsoft Teams. This integration empowers business users with insights drawn from SAP backend systems, enterprise documents, and the expansive knowledge of Generative AI. And the best part of it is that it is all managed through our intuitive no-code Action Server interface, requiring no extensive coding knowledge and making the advanced AI accessible to more users.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
2. Disclaimer are usually fine prints…
BUT AS A REBEL; I’MMA START WITH IT.
Disclaimer: Everything is just based on my research & my own personal experience/ understanding :-)
WHAT I AM ABOUT TO PRESENT
IS NOTMY AREA OF EXPERTISE.
5. IN THIS DECK:
WE WILL COVER THE FOLLOWING TODAY…
1. OMGWTFBBQ!!1
Artificial Intelligence? What’s AI?
2.BASICS OF A CHATBOT
A quick one, some history & stuff
3.MY LEARNINGS
6 points
4.HANDS-ON WORKSHOP?
Yay!
Questions? Tweet @jonnyha - #Qs4Jonny
6. IN THIS DECK:
WE WILL COVER THE FOLLOWING TODAY…
1. OMGWTFBBQ!!1
Artificial Intelligence? What’s AI?
2.BASICS OF A CHATBOT
A quick one, some history & stuff
3.MY LEARNINGS
6 points
4.HANDS-ON WORKSHOP?
Yay!
Questions? Tweet @jonnyha - #Qs4Jonny
12. AI { ML > DL/ANN || NLP/NLU }
• Machines,
showing intelligent behaviours; doing things “indistinguishable” from
human behaviour
• Machines,
recognising patterns like human beings
Questions? Tweet @jonnyha - #Qs4Jonny
13. AI { ML > DL/ANN || NLP/NLU }
• Machines,
showing intelligent behaviours; doing things “indistinguishable” from
human behaviour
• Machines,
recognising patterns like human beings
Questions? Tweet @jonnyha - #Qs4Jonny
14. AI { ML > DL/ANN || NLP/NLU }
• Machine Learning is a tool
• Provides systems the ability to
automatically learn & improve
from experience without being
explicitly programmed
• Focuses on the development of
computer programs that can
access data and use it learn for
themselves
• Make decisions in situations
they’ve never seen
Questions? Tweet @jonnyha - #Qs4Jonny
15. AI { ML > DL/ANN || NLP/NLU }
Questions? Tweet @jonnyha - #Qs4Jonny
Learn themselves:
(Un)supervised learning
Make decisions in situations
they have never seen before
16. AI { ML > DL/ANN || NLP/NLU }
NICE. EVERYTHING’S SORTED!
A MACHINE THAT LEARNS…
Questions? Tweet @jonnyha - #Qs4Jonny
17. AI { ML > DL/ANN || NLP/NLU }
NICE. EVERYTHING’S SORTED!
A MACHINE THAT LEARNS…
Questions? Tweet @jonnyha - #Qs4Jonny
18. AI { ML > DL/ANN || NLP/NLU }
• Artificial Neural Network
• ANN find patterns by combining
layers of artificial neurons (like
our brain)
• Information that flows through
the network affects the structure
of the ANN because a neural
network changes (learns?!)
based on that input and output
• Marketing term: “Deep Learning”?
Questions? Tweet @jonnyha - #Qs4Jonny
19. AI { ML > DL/ANN || NLP/NLU }
Source: playground.tensorflow.org
Questions? Tweet @jonnyha - #Qs4Jonny
20. AI { ML > DL/ANN || NLP/NLU }
Source: Google Proprietary & Confidential
Questions? Tweet @jonnyha - #Qs4Jonny
27. AI { ML > DL/ANN || NLP/NLU }
Source: Google Proprietary & Confidential
Questions? Tweet @jonnyha - #Qs4Jonny
28. AI { ML > DL/ANN || NLP/NLU }
• Process of communication between computer agent & human
• Understanding of communication - with context!
Source: http://nlp.stanford.edu/~wcmac/papers/20140716-UNLU.pdf
Questions? Tweet @jonnyha - #Qs4Jonny
29. SO MANY THINGS; SO LITTLE TIME.
• Q: I want to know about everything! Why are we focused on NLP?
• A: Great! Visit lmgtfy.com & because we are going to talk about chatbots today.
Not web-crawling bots, not robotics, botnets, automated testing bots, trading bots,
moderator bots, etc.
“bot, is a software application that runs automated tasks (scripts) over the
Internet. Typically, bots perform tasks that are both simple and
structurally repetitive, at a much higher rate than would be possible for a
human alone.”
- via Wikipedia
Questions? Tweet @jonnyha - #Qs4Jonny
30. IN THIS DECK:
WE WILL COVER THE FOLLOWING TODAY…
1. OMGWTFBBQ!!1
Artificial Intelligence? What’s AI?
2.BASICS OF A CHATBOT
A quick one, some history & stuff
3.MY LEARNINGS
13 points
4.HANDS-ON WORKSHOP?
Yay!
Questions? Tweet @jonnyha - #Qs4Jonny
31. Open-ended chat
Input is from free text, bot detects intent of
question and answers are selected from scripted
responses
• Pros: allows more freedom of input
• Cons: harder to craft and control and
requires more moderation
SO… IS CHATBOT NOT A BOT?
WHAT’S A CHATBOT?
• A chatbot is a computer program
designed based on “conversations”
i.e. It simulates conversation with
human users
• A chatbot exists on 3 main
platforms: Web, app, social
• Usually A.I. (NLP!) is used, so the
chatbot can “understand” the
context and complicated tasks
compared to a non-AI bot
e.g. “Book a flight to Phuket” &
someone might say that “I need a
flight to Phuket”
Source: https://en.wikipedia.org/wiki/Internet_bot
Closed chat
Generally uses buttons. Answers drawn from
predetermined choices through a decision tree
• Pros: simple experience and good
introduction for a brand into using chatbots
as a channel
• Cons: can feel restrictive and repetitive if not
carefully considered
Questions? Tweet @jonnyha - #Qs4Jonny
32. THE NEW THING <VS> ANOTHER THING
“
MESSAGING IS THE
NEW BROWSER,
AND BOTS ARE THE
NEW WEBSITES
”
– Mike Roberts
Head of Messaging @Kik
Questions? Tweet @jonnyha - #Qs4Jonny
33. THE NEW THING <VS> ANOTHER THING
“
MESSAGING IS THE
NEW BROWSER,
AND BOTS ARE THE
NEW WEBSITES
”
– Mike Roberts
Head of Messaging @Kik
Questions? Tweet @jonnyha - #Qs4Jonny
34. THE NEW THING <VS> ANOTHER THING
“
MESSAGING IS THE
NEW BROWSER,
AND BOTS ARE THE
NEW WEBSITES
”
– Mike Roberts
Head of Messaging @Kik
“
WEBSITES, ARE NOT
THE NEW STORES.
APPS ARE NOT THE
NEW WEBSITES.
BOTS, ARE THE NOT
NEW APPS.
”
– Noone
But if you ask me:
“New, but not replacements”
Users will have preferences; but it will
become an essential product mix.
Questions? Tweet @jonnyha - #Qs4Jonny
35. WHY CHATBOT? WHY NOW?
A FEW SIMPLE REASONS…
• One app, to have all the services
(No need to download apps)
– Simple & seamless
– Improving experience & be where
the users are
– Easier to “install”(?)
• Interactions to conversations
(GUI to CUI)
– Conversational Branding
– Conversational Engagement
– Conversational Commerce
• Automating simple, everyday
mundane tasks
– Easy to create, and cost effective
– 24/7, no sleep required!
– Guaranteed responses
– Cheap to scale, unlike humans, so
volume can be handled :-)
Questions? Tweet @jonnyha - #Qs4Jonny
36. CHATBOTS AREN’T NEW…
THEY’VE BEEN AROUND FOR AGES.
• Eliza (1964 ~ 1966)
– Looks for pronouns & verbs
– “You” becomes “I” and vice versa
– Computer Therapist
• Racter (~1984)
– Generates English language prose at random
– Attempted to parse text inputs, identifying
significant nouns and verbs
– ‘Generated’ a book “The Policeman’s Beard.”
• A.L.I.C.E. (~1994)
– Artificial Linguistic Internet Computer Entity
– AIML
(Artificial Intelligence Markup Language)
– Loebner Prize winner
(But not Turing Test)
• Mitsuku (2013~)
– AIML technology
– Won the 2013 and 2016 Loebner prize
• Et cetera
Source: https://en.wikipedia.org/wiki/Loebner_Prize; https://en.wikipedia.org/wiki/Artificial_Linguistic_Internet_Computer_Entity; https://en.wikipedia.org/wiki/Racter
Questions? Tweet @jonnyha - #Qs4Jonny
37. SO WHY NOW?
GRAPHS THAT YOU MIGHT SEE EVERYWHERE
Source: Companies. Business Insider; AppAnie, https://www.appannie.com/en/insights/understanding-global-messaging-app-user/; Insight guide – The message heard around the world; https://venturebeat.com/2017/02/01/are-chatbots-more-conversational-or-controversial/
WHY NOW?
• Messaging users on the rise
• Users prefer messages than calls
• Users want quick responses
• We now have “Big Data”!
• Processing power now more powerful than ever
“Gartner predicts that intelligent automation will
manage 85 percent of businesses’ customer
relationships by 2020.”
Questions? Tweet @jonnyha - #Qs4Jonny
38. IN THIS DECK:
WE WILL COVER THE FOLLOWING TODAY…
1. OMGWTFBBQ!!1
Artificial Intelligence? What’s AI?
2.BASICS OF A CHATBOT
A quick one, some history & stuff
3.MY LEARNINGS
6 points
4.HANDS-ON WORKSHOP?
Yay!
Questions? Tweet @jonnyha - #Qs4Jonny
40. A CHATBOT PROJECT IS
MORE THAN MEET THE EYES
CHATBOT
Agent
Response
Tool
WoW &
Operational
Changes
Resource
Management
What does
the agents
see?
Agent
Management
Case
Management
Knowledge
Management
Knowledge
Taxonomy &
Optimisation
Connecting
back to the
bot?
CRM
Lead
Management
Feedback
Loop
Up/Cross sell
Intelligence
Other data
sources
Feedback
Management
Chat
channels
Web Chat
App Chat
Standalone
ChatApps
Social Chat
Chatbot
Design
Onboarding Use Cases
Integrations Architecture
Hosting/
Storage?
Security?
Questions? Tweet @jonnyha - #Qs4Jonny
41. A CHATBOT PROJECT IS
MORE THAN MEET THE EYES
CHATBOT
Agent
Response
Tool
WoW &
Operational
Changes
Resource
Management
What does
the agents
see?
Agent
Management
Case
Management
Knowledge
Management
Knowledge
Taxonomy &
Optimisation
Connecting
back to the
bot?
CRM
Lead
Management
Feedback
Loop
Up/Cross sell
Intelligence
Other data
sources
Feedback
Management
Chat
channels
Web Chat
App Chat
Standalone
ChatApps
Social Chat
Chatbot
Design
Onboarding Use Cases
Integrations Architecture
Hosting/
Storage?
Security?
Questions? Tweet @jonnyha - #Qs4Jonny
UNDERSTAND THINGS
CONCEPTUALLY.
HAVE CLARITY ON:
SHORT/ MID/ LONG TERM.
(Chat channel, knowledge management, use cases, etc.)
42. A.I. REALITY <VS> A.I. UNICORN
AI UnicornFind the right AI partner
Questions? Tweet @jonnyha - #Qs4Jonny
43. A.I. REALITY <VS> A.I. UNICORN
Lots of data
Complex
mathematics in
multidimensional
space
AI Unicorn
Questions? Tweet @jonnyha - #Qs4Jonny
44. AI Unicorn
A.I. REALITY <VS> A.I. UNICORN
(THINGS AREN’T AS ‘MAGICAL’ AS IT SEEMS )
Collect
data
Organise
data
Create
models
Cloud to
compute
Deploy
models
Store
data
Analyse
data
Refine
models
≠
Questions? Tweet @jonnyha - #Qs4Jonny
45. A.I. REALITY <VS> A.I. UNICORN
AI UnicornFind the right partner
≠
Questions? Tweet @jonnyha - #Qs4Jonny
46. YOU CANNOT HAVE “MACHINE LEARNING”
WITHOUT DATA
A simpleBot is running on (many) “IF/ELSE” rules;
A smartBot on is learning. To learn, it requires data to train.
Questions? Tweet @jonnyha - #Qs4Jonny
47. YOU CANNOT HAVE “MACHINE LEARNING”
WITHOUT DATA
A simpleBot is running on (many) “IF/ELSE” rules;
A smartBot on is learning. To learn, it requires data to train.
YOU CAN’T LEARN
A.I./ ML/ NLP
IMMEDIATELY.
(But there are tools out there, to do things fast!)
Questions? Tweet @jonnyha - #Qs4Jonny
49. THE AI UNICORN?
UNDERSTANDING
LANGUAGE(S) IS HARD
AN OXFORD/SERIAL
COMMA?!
Woei Hern invited
the strippers, Jonny and Esther.
<VS>
Woei Hern invited
the strippers, Jonny and Esther.
Questions? Tweet @jonnyha - #Qs4Jonny
51. THE AI UNICORN?
BUT THE REAL CHALLENGE IS
GIVING THE RIGHT ANSWER!
Yes, we need to train for specific
intent & entity with NLP… but the
bulk of the work lies in preparing
the right answers:
Taxonomy for knowledge bank
(a structured way we access
knowledge)
Questions? Tweet @jonnyha - #Qs4Jonny
52. THE AI UNICORN?
BUT THE REAL CHALLENGE IS
GIVING THE RIGHT ANSWER!
Yes, we need to train for specific
intent & entity with NLP… but the
bulk of the work lies in preparing
the right answers:
Taxonomy for knowledge bank
(a structured way we access
knowledge)
THINK ABOUT
YOUR ANSWERS;
NOT UNDERSTANDING
QUESTIONS.
Q: ARE YOU A CONCIERGE?
Q: ARE YOU FULFILLING A
REQUEST?
Questions? Tweet @jonnyha - #Qs4Jonny
53. THINGS ARE
FAST MOVING!
https://developer.apple.com/sirikit/; http://www.thestar.com.my/news/world/2017/07/05/sex-robots-are-here/
• 30,000 bots (in our initial presso);
now >100,000+ bots & growing
• Facebook F8 happened
• FB Group bots launched
• More apps on SiriKit Integration (iOS11)
• Discovery for FB bots started
• FB Payments for bots enabled
• Chatfuel enabled analytics; Chatfuel enabled payments
• Google bought API.ai & API.ai bought Chatbase analytics
• API.ai is now Google’s “Cloud Conversation Engine”
(mid-July)
• More brands (and competitions (shh)) are getting into it
• Katy Perry has launched a bot
• SexTech with AI SexDroids are here
• Baidu acquires natural language startup Kitt.ai, maker of
chatbot engine ChatFlow
• Et cetera…
Questions? Tweet @jonnyha - #Qs4Jonny
54. THINGS ARE
FAST MOVING!
https://developer.apple.com/sirikit/; http://www.thestar.com.my/news/world/2017/07/05/sex-robots-are-here/
• 30,000 bots (in our initial presso);
now >100,000+ bots & growing
• Facebook F8 happened
• FB Group bots launched
• More apps on SiriKit Integration (iOS11)
• Discovery for FB bots started
• FB Payments for bots enabled
• Chatfuel enabled analytics; Chatfuel enabled payments
• Google bought API.ai & API.ai bought Chatbase analytics
• API.ai is now Google’s “Cloud Conversation Engine”
(mid-July)
• More brands (and competitions (shh)) are getting into it
• Katy Perry has launched a bot
• SexTech with AI SexDroids are here
• Baidu acquires natural language startup Kitt.ai, maker of
chatbot engine ChatFlow
• Et cetera…
Questions? Tweet @jonnyha - #Qs4Jonny
55. THINGS ARE
FAST MOVING!
https://developer.apple.com/sirikit/; http://www.thestar.com.my/news/world/2017/07/05/sex-robots-are-here/
• 30,000 bots (in our initial presso);
now >100,000+ bots & growing
• Facebook F8 happened
• FB Group bots launched
• More apps on SiriKit Integration (iOS11)
• Discovery for FB bots started
• FB Payments for bots enabled
• Chatfuel enabled analytics; Chatfuel enabled payments
• Google bought API.ai & API.ai bought Chatbase analytics
• API.ai is now Google’s “Cloud Conversation Engine”
(mid-July)
• More brands (and competitions (shh)) are getting into it
• Katy Perry has launched a bot
• SexTech with AI SexDroids are here
• Baidu acquires natural language startup Kitt.ai, maker of
chatbot engine ChatFlow
• Et cetera…
START YESTERDAY;
NOT TOMORROW.
(While it’s still “new’ish”)
Questions? Tweet @jonnyha - #Qs4Jonny
56. THE BEST BOTS TODAY ARE
FUNCTIONAL & HAS NARROW SCOPE
Today, there are very few good bots out there.
But there will be, soon.
Chatbots have not even come close to touching their potential.
Questions? Tweet @jonnyha - #Qs4Jonny
57. THE BEST BOTS TODAY ARE
FUNCTIONAL & HAS NARROW SCOPE
Today, there are very few good bots out there.
But there will be, soon.
Chatbots have not even come close to touching their potential.
HAVE FOCUS;
FOCUS SMALL.
BE FOCUSED.
THINK BIG; START SMALL.
Questions? Tweet @jonnyha - #Qs4Jonny
58. HAVING ONE HUMAN PERSONALITY;
BUT STILL CLEARLY NOT HUMAN
Best practice #1: Chatbot that has a human personality
Best practice #2: Don’t lie to users, let them know you’re a bot
Solution: A bot, but not a bot… A very fine line…
https://developers.google.com/actions/design/
WHAT DO YOU THINK?
• 1x Personality for Males?
• 1x Personality for Females?
• 1x Personality for Students?
• 1x Personality for every segment?!
• 1x Personality for social users?
• 1x Schizo bot?
Questions? Tweet @jonnyha - #Qs4Jonny
59. HAVING ONE HUMAN PERSONALITY;
BUT STILL CLEARLY NOT HUMAN
Best practice #1: Chatbot that has a human personality
Best practice #2: Don’t lie to users, let them know you’re a bot
Solution: A bot, but not a bot… A very fine line…
Worst onboarding, ever: https://www.messenger.com/t/theassistantbot;
Questions? Tweet @jonnyha - #Qs4Jonny
60. HAVING ONE HUMAN PERSONALITY;
BUT STILL CLEARLY NOT HUMAN
Best practice #1: Chatbot that has a human personality
Best practice #2: Don’t lie to users, let them know you’re a bot
Solution: A bot, but not a bot… A very fine line…
Worst onboarding, ever: https://www.messenger.com/t/theassistantbot;
Personification “Chatbotification” of the brand.
You are now a person “Chatbot”.
Just like how you meet any person “Chatbot”
for the first time; introduce yourself.
In a more industry specific term:
ONBOARDING
(i.e. Manage users’ expectations; and
have clear CTAs)
Questions? Tweet @jonnyha - #Qs4Jonny
62. CONCEPTUALLY: IT’S SIMPLE
EXECUTIONALLY: IT’S CLEARER
EXAMPLE: SLBDB-41
“LEARNING THROUGH DOING”
Link: https://www.linkedin.com/in/sulinlau/
Questions? Tweet @jonnyha - #Qs4Jonny
FOLLOW HER ON LINKEDIN;
BUT SAY “HI” AT YOUR OWN RISK.
64. CONCEPTUALLY: IT’S SIMPLE
EXECUTIONALLY: IT’S CLEARER
EXAMPLE: SLBDB-41
“LEARNING THROUGH DOING”
Visit: https://www.facebook.com/trythinkthings/ & https://twitter.com/SLBDB_41
DISCLAIMER:
SLBDB-41 TOOK AROUND ~16 HOURS TO BUILD.
BECAUSE IT’S A “SIMPLE BOT”.
(No contextual understanding, no flow, no fulfillment; no integrations)
Questions? Tweet @jonnyha - #Qs4Jonny
65. QUESTIONS?
LET’S CHECK ON #Qs4JONNY BEFORE THE LAST POINT
Q: Can you share this deck?
A: If you can find it. It will be made available
public; on Slideshare. Soon. Maybe.
66. CONCEPTUALLY: IT’S SIMPLE
EXECUTIONALLY: IT’S CLEARER
EXAMPLE: SLBDB-41
“LEARNING THROUGH DOING”
• Started off with 100+ intents/topics – Smalltalks
• (Not so friendly ) User test, +20~ intents/topics
– Mainly vulgarity, sexual intent, insulting another, parents
• First 2 days of launch: +20~ intents/topics
– smalltalk.agent.movies
– smalltalk.agent.childhood
– smalltalk.dialogue.utterance
– smalltalk.dialogue.animals
– intent.telltime
– smalltalk.about.geography
• Today, over 160+ intents/topics, and still unlikely sufficient
Visit: https://www.facebook.com/trythinkthings/ & https://twitter.com/SLBDB_41
67. CONCEPTUALLY: IT’S SIMPLE
EXECUTIONALLY: IT’S CLEARER
EXAMPLE: SLBDB-41
“LEARNING THROUGH DOING”
• Started off with 100+ intents/topics – Smalltalks
• (Not so friendly ) User test, +20~ intents/topics
– Mainly vulgarity, sexual intent, insulting another, parents
• First 2 days of launch: +20~ intents/topics
– smalltalk.agent.movies
– smalltalk.agent.childhood
– smalltalk.dialogue.utterance
– smalltalk.dialogue.animals
– intent.telltime
– smalltalk.about.geography
• Today, over 160+ intents/topics, and still unlikely sufficient
Visit: https://www.facebook.com/trythinkthings/ & https://twitter.com/SLBDB_41
MOST WORK TO BUILD A BOT IS
AFTER LAUNCH.
(Monitor analytics; update knowledge; train new intents; retrain conversations; and
repeat forever?!)
68. SUMMARY OF LEARNINGS:
6x POINTS
1. THINK BIG
– Understand things conceptually, but know what you want
2. KILL THE UNICORN!!1
– Artificial Intelligence is not magic; but NLP tools are here!
69. <<6 SECONDS COMMERCIAL BREAK>>
1. THINK BIG
– Understand things conceptually, but know what you want
2. KILL THE UNICORN!!1
– Artificial Intelligence is not magic; but NLP tools are here!
kill it.
70. SUMMARY OF LEARNINGS:
6x POINTS
1. THINK BIG
– Understand things conceptually, but know what you want
2. KILL THE UNICORN!!1
– Artificial Intelligence is not magic; but NLP tools are here!
3. SPEED
– Evolution of the chatbot space: Start, now!
4. FOCUS
– There are no “best” today; Start small & be focused
5. BRAND
– Give your chatbot a personality, onboard the users.
6. PROTOTYPING
– 16 hours learning with “SLBDB-41”: Do, do, do. Stop talking & just do.
71. IN THIS DECK:
WE WILL COVER THE FOLLOWING TODAY…
1. OMGWTFBBQ!!1
Artificial Intelligence? What’s AI?
2.BASICS OF A CHATBOT
A quick one, some history & stuff
3.MY LEARNINGS
6 points
4.HANDS-ON WORKSHOP?
Yay!
72.
73. “THINK BIG; START SMALL; START NOW”
Source: https://www.forbes.com/sites/chunkamui/2016/01/03/6-words/#3d5d6ba51a3b
Know what you are
working towards;
Understanding through doing,
face (small) blockages;
Learning through doing, & better
understand the bigger picture;
81. “BUT I’M NOT A CODER!”
NEITHER AM I.
Bot Building Platforms:
– API.ai (Multiple channel integrations available)
– Chatfuel (Very easy for controlled flow conversations – but Facebook Only)
– MOTION.ai (A good start to create conversation flow)
– QnAmaker.ai (For FAQ bots; if you have a good FAQ page!)
– IBM & Watson
• Bluemix Trial Sign Up
• Bluemix Watson Catalog Info
• Watson Virtual Agent information
– RECAST.ai
– INIT.ai
– MEYA.ai
– GUPSHUP.io
Bot Analytics:
– dialoganalytics.com
– chatbase.com
– botanalytics.co
– dashbot.io
– bot-metrics.com
Note: Not yet tried :-S – Fine print: Tools shown are based on self-research; I do not work for, nor endorsing any of the tools above.
82. WOW. THAT’S A LOT OF STUFF.
SO, AGAIN -- WHAT’S A CHATBOT?
Open-ended chat
Input is from free text, bot detects
intent of question and answers are
selected from scripted responses.
• Pros: allows more freedom of
input
• Cons: harder to craft and control
and requires more moderation
Closed chat
Generally uses buttons. Answers
drawn from predetermined choices
through a decision tree
• Pros: simple experience and good
introduction for a brand into
using chatbots as a channel
• Cons: can feel restrictive and
repetitive if not carefully
considered
83. I’M SO NOT PREPARED FOR THIS “HANDS-ON” PART.
(BLAMING WOEI HERN)
BUT VENN DIAGRAMS MAKE ME LOOK SMART.
* for API.ai + Chatfuel; see: https://chatbotslife.com/how-to-integrate-api-ai-with-chatfuel-48baafd4613
OPEN ENDED CHAT
1. Launch API.ai for an NLP-bot;
2. Go to “Console”
3. Sign in with your Gmail
4. Click on “Pre-built Agents”
5. Understand how it works
6. Build your own intents
CLOSED-CHAT
1. Go to Chatfuel for a
decision tree bot
2. Start messing around with the
onboarding; flow; etc.
3. Understand how it works
4. Try the “AI” (NLP) engine
Hybrid?
Many platforms can do this;
Try Motion.ai * (Web + fb Integration)
88. COPYRIGHT NOTICE
HELLO, IT’S ME. I’MMA SUE YOU!
PLEASE ENSURE PERMISSION IS GRANTED BY ME BEFORE
DISTRIBUTING THIS DECK.
IF NOT –
DO NOT DISTRIBUTE THIS DECK;
IT HAS BEEN MADE FOR INTERNAL USE (MY OWN USE),
AND IS FOR REFERENCE ONLY; THE DECK MAY NOT CONTAIN
COMPREHENSIVE INFORMATION;
AND IS AN INDIVIDUAL’S POINT-OF-VIEW
(WHOM MAY OR MAY NOT BE A SUBJECT MATTER EXPERT);
AND CERTAIN THINGS MAY ORIGINATE FROM OTHER
SOURCES THAT I MAY HAVE MISSED IN REFERENCES