This document provides instructions for installing, configuring, and registering an iServer application. It discusses hardware installation, connecting the iServer to a serial receiver and EZcall server, setting up the network and facility layout, adding transmitters, calibrating the location engine through walk testing, running the iServer as a Windows service, and registering the iServer to remove demo limitations.

1. iServer Design, Implementation, & Installation confidential

2. chapters in this course: Hardware Installation Overview iServer Installation iServer Configuration iServer Location Engine Calibration Running the iServer as a Supervised Windows Service Registering the iServer iServer Self-Serve Course confidential NOTE: You can click on any chapter to jump directly to it.

3. Chapter 1 Hardware Installation Overview BEGIN CHAPTER 1 confidential

4. Hardware Installation Overview confidential Hardware Installation Overview Determine how the Inovonics EchoStream system will be used; Will mobile devices be used anywhere and require ‘locating’? Will fixed transmitters have static locations/labels? If the site is a care facility, will resident transmitters have a ‘home’ location? How should events be displayed? Will there be dedicated computer annunciators used? Will alarms need to be displayed graphically? Will alarms be sent to staff pocket pagers? Will alarms be sent to EZcall for dispatching to wireless phones or other types of mobile devices? Where should system trouble messages and maintenance alert messages be sent, or to whose mobile device(s)?

5. Hardware Installation Overview confidential Hardware Installation Overview To use the RTLE (Real-Time Locating Engine), you must ensure that there are enough EchoStream repeaters installed so that every single location in the facility has visibility to at least 3 EchoStream repeaters. There should be sufficient overlap of repeaters for proper triangulation. - If in doubt, add extra repeaters (more is better, however; too many may slow the system down). - Each repeater covers an approximate indoor area of 160 ft. diameter Inadequate overlap of repeaters Better overlap, with more repeaters

6. Hardware Installation Overview confidential Hardware Installation Overview When locating repeaters in multi-floor buildings, it is good practice to alternate their locations, rather than stacking one above the other. Sample even floor (green rectangles = repeaters) Sample odd floor, repeaters are not located directly above or below repeaters from the alternate floor This method allows the location triangulation and RF fingerprinting methods of the RTLE engine to location transmitters more accurately!

7. Hardware Installation Overview confidential Hardware Installation Overview Connect the serial port of the serial receiver to a serial port on the iServer computer. The following diagram shows the connections:

8. Chapter 1 Hardware Installation Overview complete confidential

9. Chapter 2 iServer Installation BEGIN CHAPTER 2 confidential

10. iServer Installation iServer Installation Run the QBsoft Unified Installer The Installation Package will be decompressed to a temporary folder Select Which package to Install then click Next For your first installation you should select ‘All’ programs or ‘Custom’. confidential DO NOT INSTALL ON A 64-BIT OPERATING SYSTEM

11. iServer Installation iServer Installation If you select ‘Custom Installation’ you can select exactly which individual files or groups to install by checking them in the file list After checking the files click ‘Next’. For your first installation you should check all of the items to install everything. confidential

12. iServer Installation iServer Installation Edit the location where the files/package will be installed. It is strongly recommended that you leave the default location. After editing the installation location click ‘Next’. confidential

13. iServer Installation iServer Installation Read and understand the entire license agreement then acknowledge the agreement by checking the ‘accept’ box. After accepting the license agreement click ‘Install. confidential

14. iServer Installation iServer Installation If you are installing on a PC that already has a previous version installed, you will be asked if you want to overwrite the existing version. If you select ‘Yes’ – all existing versions will be replaced with the new file if newer If you select ‘No’ – existing files will remain NOTE: If The Unified Installer encounters a file that will be upgraded, a backup copy of the old file will copied into a sub-folder called; \Previous Versions\ confidential

15. iServer Installation iServer Installation The files will be copied, registered, and all necessary shortcuts and Start menu shortcuts will be added. confidential Do NOT run the EZstart application launcher for now, EZstart is a separate program that lets you start the iServer as a supervised Windows Service.

16. Chapter 2 iServer Installation complete confidential

17. Chapter 3 iServer Configuration BEGIN CHAPTER 3 NOTE: The following chapter is not designed to replace classroom training, but provides you with a step-by-step guide on getting started with your first installation. confidential

18. iServer Configuration confidential iServer Configuration Before you begin, remember: The default password for system setup is “Programmer” Until the iServer is registered, it will automatically close when the demo period expires, but you may restart it where you left off. If the iServer is minimized, simply click on it’s icon in the Windows taskbar (lower-right corner of the screen)

19. iServer Configuration confidential iServer Configuration To start running the iServer application; select it from the /QBsoft Programs/ menu in the Windows Start menu:

20. iServer Configuration confidential iServer Configuration B) When run for the first time, the “initial setup wizard” will guide you through the setup process. Click on the ‘next’ arrow for the next setting Enter all of the settings that you know, or leave the default settings for each item and continue to click ‘next’

21. iServer Configuration confidential iServer Configuration The iServer window is separated into 5 tabs along the left-side of the interface ‘ Communications ’ is where you setup EZcall & Serial Receiver communications ‘ Network Setup ’ is where you first setup your system. ‘ Location Setup ’ is the screen you use to calibrate the system. ‘ Transmitters ’ is where you can add/remove/edit system transmitters. ‘ Active Events ’ shows all system alarms.

22. iServer Configuration confidential iServer Configuration The upper-left section of the communications screen is where you enter the settings for connection to the EchoStream serial receiver module: Use this large button to connect/disconnect from the serial receiver This is where WWC clients (if used) will connect to. This is where you must set the COM port and protocol of your Serial Receiver. NOTE: You must disconnect to make changes here. The upper-right section (shown here) is used to connect the iServer to an EZcall server to allow EZcall to be used to dispatch alarms to other systems. Use this large button to connect/disconnect from the EZcall server (if used) Enter ‘none’ as the EZcall servers’ IP address if you will not be connecting to an EZcall server. When this button is yellow, it is NOT connected, but trying to connect When this button is green, it is connected to the DCS server! (or none) When this button is red, the connection to the serial receiver is offline

23. iServer Configuration confidential iServer Configuration After connecting to a serial receiver, you must setup it’s communications parameters: Open the RF Gateway Config window by selecting; ‘/Tools/RF Gateway Config../ from the file menu: Make the settings match those shown here: and apply changes

24. iServer Configuration confidential iServer Configuration The next section of the communications screen is where you edit the web browser server settings, admin. rights, and local log window settings: The ‘Local Settings’ box (on the ‘Communications’ Window), is where you can select who has the rights to close the iServer and what is shown in the log window. This box also allows you to enable/disable the iServer web browser server. When used; the IP address of the PC where the iServer is installed may be used from virtually any web browser to login and view the iServer alarms, maps, transmitters, and alarm history. Sample web browser window (shown using Google Chrome) HINT: Use F11 for full-screen!

25. iServer Configuration confidential iServer Configuration C) After you have setup the connections to the EchoStream serial receiver, EZcall server, WWC clients, and web browsers as required, you should then edit the local settings: Open the local settings window by selecting; ‘Settings/Local Settings/ from the file menu: Edit any item in the ‘local settings’ that you will be using: Remember to check all tabs:

26. iServer Configuration confidential iServer Configuration D) Now that you have made all connections, you are ready to setup the EchoStream devices and facility layout: On the ‘Network Setup’ window you will see the ‘root’ node shown with a green icon. Right-click on this node, to start adding another node; Start by adding all of the buildings on your site, then on the building nodes; add the floors, then on each floor; add the wings/wards etc..

27. iServer Configuration confidential iServer Configuration The goal is to add the entire facility(ies) and display them in the tree, as they are on the site; as shown here: HINT: You can drag-and-drop tree items onto other items if placed incorrectly!

28. iServer Configuration confidential iServer Configuration Add all of the areas in the facility, even if they are rooms that will not be applicable, such as electrical rooms etc.. Also add the serial receivers and repeaters, and ensure that they are placed in the locations where they belong in the tree. The area’s that begin with dashes (shown here), are the area’s that will be used as display locations when calibrating the system, so be sure to include them all.

29. iServer Configuration confidential iServer Configuration Now add floor plan maps to the system; starting at the top of the tree, select the first node and click on the map diagram in the lower-right corner of the window: Click this map to add/change it Give each tree node/area a proper label by editing the label in this edit box.

30. iServer Configuration confidential iServer Configuration The ‘Load Map’ window (shown here) lets you add a map: Remember to name each different map

31. iServer Configuration confidential iServer Configuration Then select the next node in the tree, and continue to add maps or map locations. If you are in a ‘-’ tabbed area, the map box will use the same floor plan as the node it is located in, but you will now be able to select a map location by clicking on the appropriate area: The small red target symbol shows the current location

32. iServer Configuration confidential iServer Configuration Continue to follow these steps until the entire facility is created before moving on to the next step..

33. iServer Configuration confidential iServer Configuration E) To add system transmitters, you must be on the ‘Transmitters’ screen. Click on ‘Transmitters’: The ‘Transmitters screen provides a complete list of all system transmitters. Transmitters shown in red have an expired battery, while items shown grayed-out are disabled. Before adding transmitters you should understand that the iServer has 2 classes of transmitters; Mobile devices (referred to as Transmitter Tags, or TT devices), and Fixed Location devices (referred to as Call Points or CD devices). Any Inovonics transmitter may be setup as a TT or CD device. CD device alarms will simply be their name or label, while TT device alarms will include their label as well as the location. Transmitter Types:

34. iServer Configuration confidential iServer Configuration Click on the ‘Add Transmitter button: You will be given a choice of transmitters. Select the correct model that you have to add (NOTE: You cannot change a transmitter’s model later) Now you will be asked for the transmitters’ serial number. Enter the serial number in the box, or enter the UID (if you know it), otherwise the UID will be automatically calculated: You can click the ‘learn’ check box then press the transmitters’ alarm button if you prefer.

35. iServer Configuration confidential iServer Configuration Now add the transmitters’ details: Now select the transmitter’s home location (every transmitter should be associated to a location, even when you are not using ‘home locating’). The last step is to give the transmitter a name/label: (This is the text that will be displayed whenever this transmitter generates an event)

36. iServer Configuration confidential iServer Configuration You can edit transmitters by selecting one & changing it’s settings:

37. Chapter 3 iServer Configuration complete confidential

38. Chapter 4 iServer Location Engine Calibration BEGIN CHAPTER 4 NOTE: The following chapter is not designed to replace classroom training, but provides you with a step-by-step guide on getting started with your first installation. confidential

39. iServer Location Engine Calibration confidential iServer Location Engine Calibration Before using an iServer system with the RTLE (Real-Time Locating Engine), you must calibrate the location engine. - Click on the ‘Location Setup’ tab to view the calibration window and calibration setup - From the Location Setup widow you will see a listing of all area’s that require calibration and each repeaters’ signal strengths that relate to the RF-fingerprint for each area.

40. iServer Location Engine Calibration confidential iServer Location Engine Calibration Click on the first area that is not the (green) ‘root’ location. You will see the ‘Single Person Walk-Test” button enabled. First node/area below the ‘root’ node Click the walk test button to start

41. iServer Location Engine Calibration confidential iServer Location Engine Calibration Now you must select a transmitter to use for the walk test. If you have not already done so, first got to the ‘Transmitters’ window and add a transmitter. Select a transmitter from the list of available transmitters to use.

42. iServer Location Engine Calibration confidential iServer Location Engine Calibration Now enter a pager ID # to use during the walk-test, and select if the paging transmitter is connected directly to the iServer or EZcall Enter a pager ID here Select where the output paging transmitter is networked Now click to start the walk test!

43. iServer Location Engine Calibration confidential iServer Location Engine Calibration During the walk test: The iServer will send a message to the pager to indicate which room to test Using your test transmitter, press the alarm button in all 4 corners of the room/area When you are done calibrating the room, press the ‘reset’ button on your transmitter – then the iServer will send your pager the next room to be tested Continue this process until you are back to the first room again, and you are done!

44. Chapter 4 iServer Location Engine Calibration complete confidential

45. Chapter 5 Running the iServer as a Supervised Windows Service BEGIN CHAPTER 5 confidential

46. Running the iServer as a Supervised Windows Service Running the iServer as a Supervised Windows Service Run the EZstart Application Launcher Right-click anywhere on the EZstart menu and select ‘Menu Settings’ confidential Enter the appropriate password (Default = “Programmer”)

47. Running the iServer as a Supervised Windows Service Running the iServer as a Supervised Windows Service Add a new menu item for the iServer confidential Enter the new item here (similar to the one shown here) Be sure to click on ‘Save Changes’ after entering the details Click ‘Close’ when you are done

48. Running the iServer as a Supervised Windows Service Running the iServer as a Supervised Windows Service Now right-click on the EZstart menu again and select ‘Startup Settings’ confidential Be sure that this box is checked if you want the iServer Service to start with Windows Check this box to create the service Check this drop-down box to confirm that the iServer is in the list of programs that will be run as a service - A popup window should appear as confirmation that the service(s) was created. - Now you must restart the PC to run the iServer as a Windows Service.

49. Chapter 5 Running the iServer as a Supervised Windows Service complete confidential

50. Chapter 6 Registering the iServer BEGIN CHAPTER 6 confidential

51. Registering the iServer confidential Registering the iServer Registering an iServer installation is simple: - Run the iServer and open the /Help/About/ window, then click on the “Register” button to view the registration window: Send this registration code to: [email_address] along with payment for the iServer registration. After payment has been processed, QBsoft will email you the registration key. Enter this key in this box, accept the licensing terms, then click “Register”. That’s it!

52. Registering the iServer confidential Registering the iServer After it is registered, the iServer will function in 24/7-mode and not in demo mode. In demo mode, the iServer operates with only 1 limitation: it runs for 2-3 hours before shutting down all communications.

53. Chapter 6 Registering the iServer complete confidential

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