The EZcall iServer is a wireless duress and locating system that can provide precise room-level location for alarm events. Unlike traditional RTLS systems, the iServer uses triangulation algorithms to determine the exact room an alarm was triggered in. When an alarm is received, responders are informed of who activated it and the precise location. The iServer offers scalability, reduced installation costs due to wireless mesh technology, multi-floor locating, and enhanced security for components.

1. EZcall
iServer
Wireless Duress & Locating System.
EZcall iServer is a powerful wireless duress system that is
Various Wireless Device Options.
capable of providing individual room-level location
accuracy to alarm responders. The EZcall iServer provides numerous wireless call options
from; handheld, wrist or pendant-worn call buttons to
Unlike traditional RTLS systems that can only display
fixed call stations & pull cord stations.
locations on a graphical floor plan or notify that an alarm
is active in an approximate area, iServer’s unique iServer also includes various wireless alarm sensors such
triangulation algorithms are able to determine exactly as water, temperature, smoke & heat detectors, motion
which room an alarm event was triggered in. sensors and door contacts that can be installed anywhere
in the wireless mesh to provide additional security.
When iServer receives a wireless alarm, the system will
inform responders of who activated the alarm and • Protect staff – Staff duress systems have many
precisely where the event was activated. applications such as psychiatric wards and facilities
where violent incidents may occur.
• Scalable – A single system can comprise of only 3
location repeaters and can be easily expanded to over • Protect patients – Wireless emergency call
255 repeaters with no additional hardware or software. implementations allow elderly care facilities to provide
added security to their residents & patients.
• Reduced installation costs – iServer utilizes the
latest in wireless mesh technology allowing a fully • Protect property – Security alarm sensors
networked duress system to be installed with little or strategically located in a facility can be used for theft
no cabling. and intrusion protection.
• Multi-floor locating – Many RTLS systems have
difficulties in determining which floor an RF signal was
received from. A properly tuned iServer installation will
accurately differentiate where a wireless device was
triggered, reducing response times.
• Enhanced security – All components of an iServer
installation are fully supervised including; repeaters,
controllers, wireless call devices and batteries too.
• Reliable operation – When you use the iServer,
there is no guessing if a system component is
operational or not. Maintenance alerts indicate all
components that need repair or battery replacements.
• Budget conscious – Due to the reduced amount of
system components and simplified cabling
requirements, a networked iServer system can be
installed for the same cost as a stand-alone wireless
duress system with far less features & capabilities.
Copyright 2009 QBsoft Solutions

2. Accurate Location Saves Time.
• Stand-alone tracking system
The EZcall iServer provides far more accurate locating •
•
Networked RTLS system locating
iServer locates down to the room
than traditional RF-based tracking systems. Stand-alone
wireless systems can only determine location down to a
rough approximate area with many overlapped areas.
Networked systems provide more fine-tuned locating
capabilities. Only iServer provides the ability of locating
round coverage areas into a square room.
When security staff need to respond to wireless duress
alarms, knowing the exact location to respond to is critical.
Powerful control, one simple interface.
EZcall’s powerful interfaces also allow responders to
receive alarms while remaining mobile. This saves
precious seconds when responding to urgent calls.
• Text messaging alarm events are sent as text
messages with the exact description of who initiated
the alarm and accurate location of where they are
located.
• Immediate reply – EZcall enhanced alarm messaging
provides the ability for mobile devices to cancel or
acknowledge events. Optionally a system can be setup
to encourage responders to only cancel events at the
point of origin thus ensuring immediate response.
• Active floor plan display – If you would like a more
graphical display of alarms, EZcall can be sued to
display alarms directly on floor plans of your facility.
This option is ideal in facilities where security staff
turnaround is high. Casual staff respond much faster
when they can see a map of where an alarm is.
• Send a text message directly from mobile devices to
summon additional assistance. This feature also helps
to respond much faster to emergency situations.
• Alarm history allows managers and administrators to
review history reports of alarm and response activity.
Print an online report of call activity or staff response
times without the need of installing complex reporting
software.
• Call assignment – When EZcall dynamic assignments
are used, the assignment window lets your staff assign
which alarms to receive on their mobile devices. Staff
sign in and out is simple when it is browser based.
Powerful Integration..
EZcall iServer ..Made Easy
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QBsoft Solutions – 1939 144 Street Surrey, BC Canada, V4A 7M6 – (604) 812-SOFT - www.qbsoft.ca - support@qbsoft.ca