Eoyang presented this work in a webinar on January 10, 2013. For a recording of the webinar, visit http://wiki.hsdinstitute.org/worldwide_conversations.
January 2013, Eoyang made this presentation in Portland, OR to the Transforming Care Conference sponsored by Coordinated Care Organizations of Oregon. For more information about this and other human systems dynamics applications, refer to adaptiveaction.org.
People are always TALKING about the problems of losing knowledge, but doing little about mitigating it. This presentation to the Australian HR Institute highlights what CAN be DONE to make opportunities from this problem. It highlights organisations that are successfully transferring knowledge to stimulate a more productive future.
Arthur Shelley PhD completion seminar highlighting the importance of engaging people in constructive conversations about behaviour. Metaphors were used to stimulate rich dialogue and develop trusted relationships.
More Autonomous Teams Using Behavioral Marker Systems - A Tool for Guided Sel...Daniel Walsh
How do we scale the ability of Agile coaches and Scrum Masters to help teams change their behaviors and adopt new ways of interacting? In most Scrum team ceremonies, there are behaviors and anti-patterns that constrain team performance. How do we develop coaches, Scrum Masters, and the team members themselves to catch and correct behavior that negatively affect team performance?
This session introduces participants to behavioral markers - observable behaviors that contribute to superior or substandard performance within a work environment. Behavioral marker systems are based on Crew Resource Management research from aviation and other high-stakes teamwork domains. Behavioral marker systems act as both scaffolding and mirror that allows teams to reflect on their own behaviors. The session balances the theory with a mini-case study and "how to" guide for participants to take back to work and try for themselves.
January 2013, Eoyang made this presentation in Portland, OR to the Transforming Care Conference sponsored by Coordinated Care Organizations of Oregon. For more information about this and other human systems dynamics applications, refer to adaptiveaction.org.
People are always TALKING about the problems of losing knowledge, but doing little about mitigating it. This presentation to the Australian HR Institute highlights what CAN be DONE to make opportunities from this problem. It highlights organisations that are successfully transferring knowledge to stimulate a more productive future.
Arthur Shelley PhD completion seminar highlighting the importance of engaging people in constructive conversations about behaviour. Metaphors were used to stimulate rich dialogue and develop trusted relationships.
More Autonomous Teams Using Behavioral Marker Systems - A Tool for Guided Sel...Daniel Walsh
How do we scale the ability of Agile coaches and Scrum Masters to help teams change their behaviors and adopt new ways of interacting? In most Scrum team ceremonies, there are behaviors and anti-patterns that constrain team performance. How do we develop coaches, Scrum Masters, and the team members themselves to catch and correct behavior that negatively affect team performance?
This session introduces participants to behavioral markers - observable behaviors that contribute to superior or substandard performance within a work environment. Behavioral marker systems are based on Crew Resource Management research from aviation and other high-stakes teamwork domains. Behavioral marker systems act as both scaffolding and mirror that allows teams to reflect on their own behaviors. The session balances the theory with a mini-case study and "how to" guide for participants to take back to work and try for themselves.
Learning as Knowledge Creation and Application for ValueArthur Shelley
Creative approaches to building capability for Executive MBA's in Knowledge Driven Performance. Overview of award winning course that leverages knowledge assets to build sustainable strategy in real organisations.
Purposeful Community and Change Leadership for the 21st Centuryohedconnectforsuccess
Purposeful Community and Change Leadership for the 21st Century
June 29, 10:30am – noon, Room: Union A
Purposeful Community touches all aspects of the learning process. The four components of Purposeful Community will be explored in relation to increasing student achievement and growth. Participants will learn about the phases of the change-leadership process in the Ohio Appalachian Collaborative (called Enhancing Leadership Quality for Collaborative Action Impact). A mindset-management approach to leadership and delivery models will be shared, which will assist participants in creating a plan for Purposeful Community and Change Leadership in their own school or district.
Main Presenter: Mark Glasbrenner, Battelle for Kids
Co-Presenter(s): Barb Hansen, Battelle for Kids
Leading and Managing Through the Design of EnvironmentsMichael Hamman
These slides are from a webinar which George Schlitz and I conducted in February 2013. In this presentation, we talked about 'environment design' as a management practice for catalyzing the capacity for organizational agility.
Environment design constitutes a set of very practical management practices which reflect, nevertheless, a recognition of that social systems (i.e. organizations and companies) are inherently complex and therefore call for an entirely new paradigm for management.
Global Action Networks (GANs) are multi-stakeholder networks that span geographical, institutional, and sectoral boundaries to effect systemic change on critical global challenges such as climate change, inequality, war, disease, and environmental degradation. Examples include the Global Compact, Transparency International, The Climate Group, Social Accountability International, the Principles for Responsible Investing and the Global Reporting Initiative. Because they involve systems thinking and are designed to build connections and trust, they lead to superior results. Learn about successful examples of GANs, their characteristics, how they compare to other approaches to change, and the promise they hold to address critical global issues and to become a major global governance form for the 21st century. Author: Steve Waddell, www.NetworkingAction.net
How to Lead Agile Organizations Through ComplexityDaniel Walsh
Leaders need more than a set of recipes, handpicked case studies, and so called ‘best practices’ to affect change and fundamentally shift their organizations. This session will introduce participants to the Cynefin framework and demonstrate how leaders at every level can use it to make sense of the world in order to take effective action. Cynefin is a situational leadership framework that guides work, decision making, and management actions across environments with various degrees of uncertainty and strategic foresight.
While many seasoned leaders readily embrace adaptive approaches, Cynefin explains why adaptive methods and resilient designs work particularity well in complex, uncertain environments. The session will also dive into complexity-informed methods and practices that will enhance a leader’s ability to navigate wicked problems and opportunities alike. The session will feature real-world examples, lessons learned, and mini-case studies on how to apply these ideas in the context of an Agile and Lean transformation.
Cynefin is a surprisingly simple framework that can be drawn from memory on a napkin, yet the rich discussions it unlocks for a leadership team are profound and serve as radical catalyst for change.
This presentation given to the Professional Exchange of HR Solutions in September 2012 covers the basics of ACM and the management shift we are seeing around us today.
Join Andy McBride and Manish Chacko for this Web Help Desk Level 2 Customer Training session which covers configuring and using change management, unique use cases and getting the most out of Automation. This is most beneficial to experienced users of SolarWinds Web Help Desk.
Presentation to UA Europe Conference 2012. Focuses on how to go about getting real end user feedback. The presentation outlines the methods of gathering feedback (including Adobe RoboHelp Server) as well as how to analyse the results. A particular focus is on how the analytics gathered can be used not only to improve the documentation, but the product usability and user interface.
Crossing the Chasm to Engaging Virtual Facilitation - 08-28-12Cynthia Clay
Learn how to make the leap from face-to-face classroom delivery to the virtual classroom. Learn practical techniques you can apply immediately, as well as learn about myths about webinar delivery and learn how to overcome technology snafus.
This is a presentation I gave at the Central Indiana MPUG September 2012 meeting.
Abstract:
There are many commonly held myths about agile. Two of these myths are that agile projects don’t do any planning and that you can’t do agile on a fixed date project. In this presentation we will disprove these two myths by exploring just how agile planning is accomplished and how you can not only use agile on fixed date projects but also improve your accuracy and consistency in hitting those dates with agile.
Learning as Knowledge Creation and Application for ValueArthur Shelley
Creative approaches to building capability for Executive MBA's in Knowledge Driven Performance. Overview of award winning course that leverages knowledge assets to build sustainable strategy in real organisations.
Purposeful Community and Change Leadership for the 21st Centuryohedconnectforsuccess
Purposeful Community and Change Leadership for the 21st Century
June 29, 10:30am – noon, Room: Union A
Purposeful Community touches all aspects of the learning process. The four components of Purposeful Community will be explored in relation to increasing student achievement and growth. Participants will learn about the phases of the change-leadership process in the Ohio Appalachian Collaborative (called Enhancing Leadership Quality for Collaborative Action Impact). A mindset-management approach to leadership and delivery models will be shared, which will assist participants in creating a plan for Purposeful Community and Change Leadership in their own school or district.
Main Presenter: Mark Glasbrenner, Battelle for Kids
Co-Presenter(s): Barb Hansen, Battelle for Kids
Leading and Managing Through the Design of EnvironmentsMichael Hamman
These slides are from a webinar which George Schlitz and I conducted in February 2013. In this presentation, we talked about 'environment design' as a management practice for catalyzing the capacity for organizational agility.
Environment design constitutes a set of very practical management practices which reflect, nevertheless, a recognition of that social systems (i.e. organizations and companies) are inherently complex and therefore call for an entirely new paradigm for management.
Global Action Networks (GANs) are multi-stakeholder networks that span geographical, institutional, and sectoral boundaries to effect systemic change on critical global challenges such as climate change, inequality, war, disease, and environmental degradation. Examples include the Global Compact, Transparency International, The Climate Group, Social Accountability International, the Principles for Responsible Investing and the Global Reporting Initiative. Because they involve systems thinking and are designed to build connections and trust, they lead to superior results. Learn about successful examples of GANs, their characteristics, how they compare to other approaches to change, and the promise they hold to address critical global issues and to become a major global governance form for the 21st century. Author: Steve Waddell, www.NetworkingAction.net
How to Lead Agile Organizations Through ComplexityDaniel Walsh
Leaders need more than a set of recipes, handpicked case studies, and so called ‘best practices’ to affect change and fundamentally shift their organizations. This session will introduce participants to the Cynefin framework and demonstrate how leaders at every level can use it to make sense of the world in order to take effective action. Cynefin is a situational leadership framework that guides work, decision making, and management actions across environments with various degrees of uncertainty and strategic foresight.
While many seasoned leaders readily embrace adaptive approaches, Cynefin explains why adaptive methods and resilient designs work particularity well in complex, uncertain environments. The session will also dive into complexity-informed methods and practices that will enhance a leader’s ability to navigate wicked problems and opportunities alike. The session will feature real-world examples, lessons learned, and mini-case studies on how to apply these ideas in the context of an Agile and Lean transformation.
Cynefin is a surprisingly simple framework that can be drawn from memory on a napkin, yet the rich discussions it unlocks for a leadership team are profound and serve as radical catalyst for change.
This presentation given to the Professional Exchange of HR Solutions in September 2012 covers the basics of ACM and the management shift we are seeing around us today.
Join Andy McBride and Manish Chacko for this Web Help Desk Level 2 Customer Training session which covers configuring and using change management, unique use cases and getting the most out of Automation. This is most beneficial to experienced users of SolarWinds Web Help Desk.
Presentation to UA Europe Conference 2012. Focuses on how to go about getting real end user feedback. The presentation outlines the methods of gathering feedback (including Adobe RoboHelp Server) as well as how to analyse the results. A particular focus is on how the analytics gathered can be used not only to improve the documentation, but the product usability and user interface.
Crossing the Chasm to Engaging Virtual Facilitation - 08-28-12Cynthia Clay
Learn how to make the leap from face-to-face classroom delivery to the virtual classroom. Learn practical techniques you can apply immediately, as well as learn about myths about webinar delivery and learn how to overcome technology snafus.
This is a presentation I gave at the Central Indiana MPUG September 2012 meeting.
Abstract:
There are many commonly held myths about agile. Two of these myths are that agile projects don’t do any planning and that you can’t do agile on a fixed date project. In this presentation we will disprove these two myths by exploring just how agile planning is accomplished and how you can not only use agile on fixed date projects but also improve your accuracy and consistency in hitting those dates with agile.
M12S07 - Retention & ESI - Paths to Success - Part TwoMER Conference
From MER Conference 2012
Speakers: Christine Burns and Carol Stainbrook
This session explains "why" your organization's technology selections impact "how" the updated retention schedules described in part one of this two-part session can be applied to electronically stored information (ESI). Learn reasonable and actionable approaches for embedding retention policies into e-mail, file shares and enterprise applications.
This session will address:
- Why "perfection" is often impractical, when it comes to applying retention policy to ESI and some reasonable alternatives to perfection.
- How the technologies for email, file shares, and other ESI affect the implementation of retention policies.
- When it may be necessary to choose different retention strategies for different technologies such e-mail, file shares and enterprise applications.
- Considerations for applying retention policy to data in enterprise applications.
- Criteria to help prioritize where to begin when applying retention policy.
In this session you will learn how to tailor your organization's approach to retention schedules so they are reasonable, actionable and result in the orderly destruction of eligible information, given your organization's technology selections.
IT managers often talk about the technology in far more technical terms than business people can understand (or actually care about!).
If stronger communication and integration is to take place between the IT and other internal business units, then IT needs to learn how to talk and listen very differently.
Dr. Anderson provides guidance about how to be a better business communicator focusing on how to create and deliver presentations that contain detailed technical information in a way that is engaging to a non-IT audience and allows you to better connect with business people.
For more information on Dr. Jim Anderson and his company, Blue Elephant Consulting, find out more on the web at http://www.BlueElephantConsulting.com
LeanUX (lean user experience) experimentation has mostly focused on "A/B" testing. This presentation reviews how full and half factorial design of experiments might be used in Lean User Experience design.