HSC Broadcast Guide: Freshman

Broadcast Overview
Broadcast Walkthrough
Contact Info & Equipment Photos
Troubleshooting & FAQ
School Network Info
Broadcast Checklist

F R E S H M A N B R O A D C A S T G U I D E PAG E 1 o f 1 3

broadcast overview

Send to HSC Your Fans
Setup
your gear
& produce in the Studio
We make it easy for you to produce
watch LIVE
Their experience is
your broadcast by using the HSC
With a solid internet connection optimized for
Studio which helps you keep score,
and your equipment set-up camera manage rosters and
many popular
you’re ready to broadcast and tripod much more.
screens.
your event.

computer

tablet

TV
mobile

computer: Connected to
Internet with Adobe
FMLE Software

mixer

headsets

amplifier


Step 1: Set up your equipment

Set-up Video Equipment
1. Set-up Tripod with unobstructed views 4. Connect video camera to computer via firewire
2. Place Camera on Tripod 5. Turn Camera on and set to Camera
3. Plug Camera into electrical outlet 6. Clean Camera Lens with a Lens Cloth
camera
and tripod
Firewire
1. Plug computer into electrical outlet an turn on
Set-up Computer 2. Plug Earbuds into computer to monitor broadcast

Set-up Audio Equipment with Amp
1. Plug Soundboard into electrical outlet 4. Plug Headset Earphone into Amp Out (Black Cord)
2. Plug Amp into electrical outlet 5. Plug 1/4 cable from phone out to amp in
computer 3. Plug Headsets Mic into Soundboard 6. Plug 1/4 cable from main out to usb in on Macbook
connected to Internet
with Adobe FMLE

Mic
Get Internet Connection
1. Either plug in Ethernet or turn on Wireless Device 4. Open Google Chrome Web Browser
headsets 2. Plug in Primary Wireless Device to Electrical Outlet 5. Visit Speedtest.net and click "Begin Test"
mixer
3. Plug in Secondary Wireless Device to Electrical Outlet 6. Note your Internet Upload Speed __________

Tip: For detailed photos please reference pages 6-7
amplifier


Step 2: Set Streaming Settings and TEST Broadcast

Open Adobe Flash Media Live Encoder DESKTOP
Software (FMLE) and enter the High School Cube
preferred settings...

Enter Audio Set Stream Settings
B C
A
Settings for Test Stream

Enter D
Video
Settings Enter
Stream
Code

E
Hit Connect
then Start


Step 3: Complete TEST Broadcast and GO LIVE!

A Open Chrome Web Browser
1. Go to HSC Studio: http://www.highschoolcube.com/studio
2. Enter your Event Code
3. (Optional) Set event settings: Scoreboard, Add & Edit Rosters, etc.
4. Click the Test tab. Verify that the test stream video is working. If not please review your
settings from Step 2 and made sure you have not made a typo.
5. If you’d like more help or for someone else to verify you’ve set everything up correctly,
simply use the gray Chat Box to instant message the HSC Support staff.

B GO BACK to Adobe Flash Media Live Encoder
1. End your test broadcast. Click Stop, then Disconnect
2. Change URL in the FMS URL field from /test to /live
rtmp://stream.highschoolcube.com/live
3. Click Connect
4. Click Start – You are now streaming to the web for all the world to see!
5. Instant Message HSC Support and let them know you’re LIVE


Step 4: Produce Your Broadcast

1. In Google Chrome go back to the HSC Studio
2. Select the Produce Event tab
3. Update the following depending on your event:
Keep Score: Select Pull Down Scoreboard Template
to Keep Score
Monitor: Select None, Video or Audio to select
monitoring preference
Play Ads: Use Video Mixer to Que Ads and Play
During Broadcast
Live Reads: Click when announcer reads to track live
reads

4. When you are done with your broadcast:
Enter a Recap: Simple description about event
Set Ending Time: Click To Set Ending Time.

Stop Streaming
1. Exit Google Chrome
2. Open FMLE - Hit Stop and Disconnect to Stop Sending Stream

3. SMILE - you just completed a great broadcast!!!



Questions? Comments? Need personal help?
Email support@highschoolcube.com or call 312.445.8534

A Ethernet. Connect to establish Internet.
computer B Firewire. Connect to HD camcorder. HD camcorder B Firewire. Connect to computer.
connections C USB. Connect to the mixer. connections D Power. Connect to power outlet.

B
C
B
A

D



Questions? Comments? Need personal help?
Email support@highschoolcube.com or call 312.445.8534

A Soundboard connection (purple) A Amplifier connection (purple)
amplifier B Headset Earphone connections (2)
mixer D Headset Mic connections (2)
connections C Power. Connect to outlet.
connections E Main Out to USB. Connect to computer.

A D
B E A

C



You are no longer live streaming.
ISSUE 1 Most likely you lost your Internet connection for more than 60 seconds.

SOLUTION: First check that you are currently connected to the Internet by running a test on speedtest.net. Second, once you confirm
you are connected to the Internet, open up Adobe Flash Media Live Encoder and do the following: Press stop, press disconnect – wait
30 seconds – then press connect and start.

The Flash Media Live Encoder “beachball” icon is spinning. Most likely you lost your Internet
ISSUE 2 connection for more than 60 seconds and Flash Media Live Encoder is frozen.

SOLUTION: First, do a force quit of Flash Media Live Encoder. To Force Quit you do the following:

Open Applications Folder on your macbook pro
Open Utilities Folder
Open Activity Monitor
Select the Flash Media Live Encoder Process
Click Quit

Second, check that you are currently connected to the Internet by running an Internet test on speedtest.net.

Third, once you confirm you are connected to the internet, open up Adobe Flash Media Live Encoder, confirm your streaming settings
and stream code are accurate, then press connect and press start.



Flash Media Live Encoder Returns an Error “Cannot connect to Primary Server”
ISSUE 3 after clicking CONNECT.

SOLUTION: The most likely cause is that you do not have an Internet Connection. To resolve this check that you are currently connected
to the Internet by running an Internet test on speedtest.net.

Flash Media Live Encoder Returns an Error “Cannot Connect to Primary Server”
ISSUE 4 after clicking START.

SOLUTION: The most likely cause is that you entered the wrong 6 digit stream name. Check the stream name and re-enter.

I am streaming the wrong devices, streaming at the wrong resolution, or
ISSUE 5 streaming to the wrong location. No worries!

SOLUTION: Sometimes the Flash Media Encoder will reset your settings. If you’ve had the video set to HDR (your camera instead
of laptop camera) and your audio set to USB audio (instead of audio director, first two channels, etc….), it may change the next
time you open it up. It’s in the checklist, but it’s easy to overlook if it’s been the same for the last ten times you’ve used it.
Double-check every time.

F R E S H M A N B R O A D C A S T G U I D E PAG E 1 0 o f 1 3


ISSUE 6 Your Sound is Hissy/Static-y.

SOLUTION: This is most likely due to one of the following:

The USB port from laptop to soundboard has a bad connection – giving you that awful hiss or static. Sometimes for whatever the
reason, it doesn’t “catch.” Try unplugging the cord from USB port and plugging in again. You can try a different USB port too.

There could be a lot of interference in the press box, on the roof and/or at the scorer’s table. Try to avoid being on top of loud
speakers. Also – try and spread out your computer, soundboard, amplifier and Wi-Fi card. We’ve found if we spread things out a bit –
it cuts down on interference.

ISSUE 7 I am not sending any sound to the computer.


When you plug your USB cord from laptop into soundboard – you’re plugging into “main out.” Right next to “main out” is “monitor
out.” Make sure you are plugged into Main Out – Not Monitor Out.

There are two black buttons on bottom right side of the soundboard. It’s very difficult to tell if they’re pushed in or not. If they are
pushed in – you can’t hear yourself in headphones. Make sure tiny black buttons are not pushed in on the soundboard.



ISSUE 8 My computer is not recognizing the camera or audio devices.

SOLUTION: Is everything plugged in? It can be overlooked during setup or someone could have accidently knocked out a cord.

ISSUE 9 I lost my 4G wireless connection.


Make sure your Wi-Fi card is plugged into outlet – Not laptop. We are using a lot of juice live-streaming a game. We need all the
juice possible.

Keep Wi-Fi Cool because they can overheat – stand it up right or put it up on quarters to get air circulating around it.

Keep Wi-Fi card dry. If it gets wet – it’s over.

I don’t know why, but sometimes when I’m not getting a good Wi-Fi signal I can turn the airport off and then on again. I recommend
you give this a shot too.

If all else fails, try to reset the Wi-Fi card.


School Network Info

High School Cube streams audio and video at a combined 224 to 992 kbps using Adobe Flash Media Live Encoder and our proprietary social
streaming software. Please check the following notes to make sure the computer at the event can "see" the High School Cube streaming server.

White List the following sites:
*.HighSchoolCube.com
*.envolve

If the school/district is using a Proxy Server, please add the following site to the No Cache list: *.HighSchoolCube.com

These are the URLs and IPs that we might utilize inbound and outbound for Live Streaming purposes:
*.highschoolcube.com
*.hscube.com
*.thecube.com
*.envolve.com
www.highschoolcube.com: 50.19.246.62
stream.highschoolcube.com: 184.73.218.210
c.hscube.com: 216.137.35.127
v.hscube.com: 204.246.177.244
f.hscube.com: 50.19.246.62
s.hscube.com: 184.73.218.210

We need the following TCP ports open: 80, 554 and 1935

We will need a guest username and password to stream through your local wireless network.


Broadcast Checklist

Set-up Set
Gear Streaming
Settings GO LIVE

Produce Broadcast

HSC Broadcast Guide: Freshman

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