This document discusses various healthcare information management systems including: - Customer relationship management (CRM) software which must consider customer needs, communication strategies, and organizational goals. - Supply chain management (SCM) aims to increase efficiencies in information flows between organizations and external parties. - Enterprise resource planning (ERP) aims to achieve single data entry and business process reengineering. - Electronic health records (EHR) can enhance healthcare delivery but require significant investments of time and money from organizations.

1. HSA 520 Midterm Exam Part 2/ HSA 520 Midterm Exam Part 2 (Latest)
QUESTIONNOV 25, 2016HSA 520 Midterm Exam Part 2/ HSA 520 Midterm Exam Part 2
(Latest)Customer relationship management (CRM) software must be designed with the
following in mind.An in-depth recognition of its customers’ specific needs.Strategic
communication is for different types of software.Enhancement of existing programs and
services.Creative services that would progress and fulfill the organizational long-term
goals.The goal for ERP is:to achieve single data-entry points throughout the organization.to
maintain non-standardized, unique processes.to succeed even with the lack of business
process reengineering.to maintain the use of paper-based orders.The primary goals of
supply chain management (SCM) are:to achieve increased efficiencies with regard to
information flows and exchanges between the organization and its external parties.to
satisfy the need for economies of scale.to increase the volume of daily purchasing.to
decrease efficiencies with regard to information flows and exchanges.How can ERP
software be used to facilitate data integration?Maintaining separate processes as previously
developed.Using insurance companies to sort it out.Amalgamating existing business
processes in an organization.Using health professional associations.Primary storage, or
main memory is:the central processing unit (CPU) of a computer.the program instructions
and data provides the CPU with a working storage area.random-access memory
(RAM).read-only memory (ROM).A key high-profile enterprise software system that has
emerged in the HMIS landscape is:supply chain management (SCM).just-in-time (JIT)
inventory.health maintenance organization (HMO).Internet explorer (IE).What has often
been referred to as the “brain” or “heart” of a computer?CPURAMCUROMCustomer
relationship management (CRM) is a major HMIS enterprise software system that:has a
predetermined budget.can enable owners to personalize their heathcare services benefits
online.has a set listing of highly recommended and non-participating physicians and
specialists.does not maintain research information on prescription drugs.Issues that may
arise with a RHINO setup like the Mayo Clinic’s include problems with:maintaining separate
processes as previously developed.using insurance companies to iron out
problems.difficulties with patients.data shadowing and the need for creating interfaces to
communicate among disparate platforms and software.The rapid advancements of e-
commerce and managed care placed new demands on the healthcare industry in the 1990s
to:establish information infrastructures that work with the Foxfire browser.establish
information infrastructures that facilitate timely and interoperable patient
formation.establish information that works with Internet explorer (IE).establish

2. information that does not contain firewalls.Consolidation, sometimes purported as a
“market-sheltering activity” occurs when:the central processing unit (CPU) of a computer is
shared.the program instructions and data provides the CPU with a working storage
area.two or more comparable healthcare services organizations combine to augment or
preserve market power.read-only memory (ROM) is shared.One definition of community
health information networks (CHIN) is:A network of stakeholders within a defined region
who are committed to improving the quality, safety access, and efficiency of healthcare
through the use of HIT.A special interest group (SPIG).Improved efficiency and effectiveness
of healthcare services delivery.A not-for-profit organization.One definition of regional
health information organizations (RHINO):A network of stakeholders within a defined
region who are committed to improving the quality, safety access, and efficiency of
healthcare through the use of HIT.A special interest group (SPIG).Improved efficiency and
effectiveness of healthcare services delivery.For-profit organization.Open systems, as
characterized by the Internet, electronic data interchange (EDI), and extranets, offer:two-
way access for external agencies.eliminate the need for the exchange of standard-formatted
transactions.no requirement for electronic ordering.no requirement for electronic invoicing
through EDI.For practice management systems delivered from private healthcare
organizations and hospitals, electronic billing and patient scheduling are being developed
for numerous benefits, including:keeping manual follow-up procedures.reducing, or
possibly eliminating, all paper-based forms for which healthcare services organizations are
especially vulnerable.increase the accuracy of billing/coding.eliminating electronic order
processing.What is the ultimate and primary goal for the CHIN evolution and the RHINO
movement?Consumer privacy.Internal policies.The development of Health maintenance
organizations (HMOs).The establishment of a national health information network
(NHIN).EHR will be one of the most costly project expenditures that a healthcare services
organization will undertake, with regard to the investments of time and money and the
resultant challenge of returns on investments (ROI). This is due to:the significance of the
returns to be realized from an EHR implementation remains a concern for many healthcare
executives.the program instructions provide the CPU with a working storage area.two or
more comparable healthcare services organizations combine to augment or preserve
market power.read-only memory (ROM) is shared.A Web-based PHR system will empower
patients with:remote patient monitoring for older patients that cannot be added since
patients do not need to be concerned about their chronic states of health.access to their own
records and help them take a more active role in managing their own health.privacy since
physicians will be the only people allowed to view records.accessibility for all caregivers
since the records are open for viewing.Possible risks in trusting all your personal health
records with a carrier such as Google Health include:a network of stakeholders within a
defined region who are committed to improving the quality, safety access, and efficiency of
healthcare through the use of HIT.information that could be sold to, or mined by, people
from organizations that are unknown to the patient.improved efficiency and effectiveness of
healthcare services delivery.a not-for-profit organization could safe keep your
records.Healthcare databases have been in existence for as long as there have been data
storage devices, and in addition to a computer data-processing database, they can

3. include.the volumes of patient files lining the shelves of a physician’s clinic.healthcare
organizational policies and decisions.query languages such as SQL.processes as outlined in a
documentation manual.Google Health pays particular attention to security and privacy
issues, which clearly restricts:infrastructures that work with the Foxfire
browser.information that facilitates timely and interoperable patient data.the transmission
or release of the subscriber’s information to third parties without the subscriber’s
consent.information that does not contain firewalls or other protections.When combined
with various other workflow tools, computerized physician order entry (CPOE) can also be
useful in providing information about:manual follow-up procedures.reducing paper-based
forms.patient scheduling.eliminating electronic orders.Electronic health records
can:improve upon unique non-standardized processes.eliminate single data-entry points
throughout the organization.significantly increase the risk for medical errors.enhance the
quality of healthcare services delivery.Closely related to, and often functioning as part of,
EHR, a computerized physician order entry (CPOE) system is basically:a competitive system
within an amalgamation of systems.an internal policies document approved by the Board of
Directors.automated order-entry system that captures the instructions of physicians with
regard to the care of their patients.information on research of prescription drugs.Three
categories of healthcare data are required, almost universally, by healthcare
servicesorganizations for supporting their planning and decision-making activities, and one
of these is:vital statistics.environmental statistics.census statistics.consensus statistics.