Web conferencing technologies enable collaboration by allowing multiple users to view and edit documents simultaneously from different locations. Unified messaging brings together different communication channels like voice, email, video and SMS into a single interface that can be accessed across devices, consolidating conversations. Implementing the right collaborative tools and technologies can help build a culture where employees learn from each other. Offering diverse communication options through a unified solution demonstrates the value of collaboration to an organization. Providing guidance on tool usage can help employees feel comfortable communicating and working at their own pace. A collaborative culture supported by technology can enhance idea sharing and constructive feedback over combative interactions.

1. Make your office
culture collaborative
not combative

2. What is web
conferencing?

3. Messaging means
more than talking.

4. The technologies of web conferencing put
one or more documents front and centre,
and enable a conversation around them.
They include whiteboarding, interactive
presentations and online chat.

5. What is unified
messaging?

6. How often do you check
your phone messages?
Your texts? Your email?
On which device?
Imagine all of them - voice, email,
video, even SMS - coming together
in a single dashboard, often one you
can access across different devices.
That’s unified messaging: all your
conversations in one place.

7. It is important for HR to use the right technology
and tools that will build a culture of collaboration
throughout the organisation.
of employees said they are learning
what they need to know for work by
collaborating with others.
86%

8. Using the right
technology, tools and
also channels will
help your teams to
work better.
Employees don’t communicate
during separate exchanges
by email and phone; they are
discrete individuals, using
different channels at different
times, so you need to utilise this
information to enhance your
office culture.

9. of companies believe “no single
solution is right for all employees”
(Arkadin - Where are you on the
UC journey survey). Offer your
employees multiple options with a
unified solution, demonstrating the
collaborative value throughout your
organisation.
64.7%

10. The key here is to remember you’re enabling
communication, not technology. If your
employees feel they’re able to communicate
with each other - in ways useful to them
and their KPIs - they’ve developing the right
habits.

11. In order to ensure
adoption of your
unified solutions
and collaborative
communication tools,
you need to provide
employees with concrete
guidance on usage.
They may have concerns about
whether what they’re doing is
allowed - especially if they work at a
different pace to everyone else.

12. Technology
facilitates
collaboration.

13. Use it to enable a “marketplace” of new
ideas within your company. Virtual town
halls, whiteboarding and webinars-of-the-
week can all help spread ideas and let
people offer constructive criticism, rather
than combative insults. This will enhance a
collaborative culture.

14. A collaborative culture built off the
back of the correct tools, solutions
and technologies will increase
employee satisfaction, collaboration
and productivity. Communication
doesn’t have to be complex - a
combative culture can easily be
shifted into a collaborative one.

15. Takeaways
Implement the right tools and technology across
your business to encourage collaboration.
Helping your employees to communicate with one
another will help foster a culture of collaboration.
Your teams will become more satisfied when giving
the tools they need to do their jobs properly.

16. Download your eGuide bundle now
Learn how to drive collaboration, foster a culture of communication and hold
on to the talent in your business, by downloading our three-in-one package:
HR’s Connected Business Bundle now.