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OMM Solutions
TECHtalk #14
1< OMM Solutions GmbH >
www.tech-talks.eu
Einmal im Monat ist TECHtalk Zeit! First come first served!
< OMM Solutions GmbH > 2
Talk: How we automate tasks and processes at OMM
Speaker: Olaf Horstmann
3< OMM Solutions GmbH >
Let’s face it, repetitive tasks are:
• prone to errors
• cost time (and therefore money)
• block resources
• require communication
• (someone always has to ask: “has this been done yet?”)
• not fun
• tedious
• can cause stress
…noone likes them
Repetitive Tasks
30.05.2018 < OMM Solutions GmbH > 4
• Level 1: Defined Processes
• less coordination overhead
• Level 2: Self-Services
• less communication overhead
• Level 3: Manually triggered Execution
• less manual labor
• Level 4: Automated Execution
• less manual oversight
• Level 5: Automated Intelligent Execution
• less manual thinking
Five levels of automation
30.05.2018 < OMM Solutions GmbH > 5
OMM Example Level1: Onboarding
30.05.2018 < OMM Solutions GmbH > 6
Source: Own use of Confluence by Atlassian
OMM Example Level2: Deutsche Bahn
30.05.2018 < OMM Solutions GmbH > 7
Quelle: www.bahn.de
OMM Example Level3: Bookkeeping
30.05.2018 < OMM Solutions GmbH > 8
Quelle:
https://image.jimcdn.com/app/cms/image/transf/dimension=589x10000:format=gif/p
ath/se62c44eeba4cd577/image/ic397d5d9f5fbf7a5/version/1472289266/image.gif;
DATEV
OMM Example Level4: Continuous Integration
30.05.2018 < OMM Solutions GmbH > 9
unfortunately not yet, ...maybe soon ;-)
OMM Example Level5:
30.05.2018 < OMM Solutions GmbH > 10
The Google Appmaker helps to create such small tools very quickly
Tools can help to streamline a process
Automation Systems: Tools for defined Processes
30.05.2018 < OMM Solutions GmbH > 11
Quelle Google Appmaker: https://developers.google.com/appmaker/
With tools like UI Path, applications with graphical user interfaces can be automated
For recording and replaying click-actions
Automation Systems: Desktop Automation
30.05.2018 < OMM Solutions GmbH > 12
Quelle: https://www.youtube.com/watch?v=lgiChrgzzoU
Most systems today provide APIs that can be called by small scripts
• Google Script provides an easy to use environment
Using an existing API is much easier to automate
Automation Systems: API- and Server-Automation
30.05.2018 < OMM Solutions GmbH > 13
Quelle Google Script App
https://developers.google.com/apps-script/
Timesavings of task automation (monthly)
• Bookkeeping
• Receipt upload: ~2-3h
• Receipt assignment to transactions: ~6-8h
• Automated bank-transactions (bills and wages): ~2-3h
• HR
• Sync worklogs with customer system: ~2h
• Collecting work-hours and vacations: ~3h
• vacation approval (soon): ~1h
• Development & IT
• new Servers, maintenance (SSL & Updates): ~6-8h
• testing, compilation and deployments: ~30h / project
• Procurement (Amazon Business)
• self-service: ~1h
• Travel (DB-Tickets)
• self-service: ~1h
• Total: ~54-60h
Automation & Self Service at OMM
30.05.2018 < OMM Solutions GmbH > 14
Benefits of task automation
• getting started is relatively easy
• there is usually not much complexity involved
• less errors
• most tasks can be automated without even mentioning the term “AI”
• employee can focus on the important bits
• less stress will lead to even more benefits
…can work perfectly fine without any AI
Automated Systems: Pros
30.05.2018 < OMM Solutions GmbH > 15
Drawbacks of task automation
• require some time/effort/invest to setup
• usually only pay off in the long run
• usually don’t handle special cases
…are usually not a quick win
Automated Systems: Cons
30.05.2018 < OMM Solutions GmbH > 16
The entry barrier is low.
If you don’t do it, you won’t be able to compete.
Automated Systems: Conclusion
30.05.2018 < OMM Solutions GmbH > 17
Vielen Dank für Eure Aufmerksamkeit!
< OMM Solutions GmbH > 18
Ihr persönlicher Ansprechpartner
Fragen oder Interesse?
< OMM Solutions GmbH > 19
Olaf Horstmann
Technology & Innovation
OMM Solutions GmbH
Vor dem Lauch 4
70567 Stuttgart
Germany
oh@omm-solutions.de
+49 (0)711 75 86 46 04
20< OMM Solutions GmbH >
www.omm-solutions.de
OMM Solutions GmbH
Vor dem Lauch 4
70567 Stuttgart
Geschäftsführer
Martin Allmendinger
Malte Horstmann
Olaf Horstmann
Kontakt
Telefon: +49 711 6747 051-0
E-Mail: info@omm-solutions.de
Umsatzsteuer-ID: DE295716572
Sitz der Gesellschaft: Stuttgart
Amtsgericht Stuttgart, HRB 749562
Impressum

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How we automate tasks and processes at OMM

  • 1. OMM Solutions TECHtalk #14 1< OMM Solutions GmbH > www.tech-talks.eu
  • 2. Einmal im Monat ist TECHtalk Zeit! First come first served! < OMM Solutions GmbH > 2
  • 3. Talk: How we automate tasks and processes at OMM Speaker: Olaf Horstmann 3< OMM Solutions GmbH >
  • 4. Let’s face it, repetitive tasks are: • prone to errors • cost time (and therefore money) • block resources • require communication • (someone always has to ask: “has this been done yet?”) • not fun • tedious • can cause stress …noone likes them Repetitive Tasks 30.05.2018 < OMM Solutions GmbH > 4
  • 5. • Level 1: Defined Processes • less coordination overhead • Level 2: Self-Services • less communication overhead • Level 3: Manually triggered Execution • less manual labor • Level 4: Automated Execution • less manual oversight • Level 5: Automated Intelligent Execution • less manual thinking Five levels of automation 30.05.2018 < OMM Solutions GmbH > 5
  • 6. OMM Example Level1: Onboarding 30.05.2018 < OMM Solutions GmbH > 6 Source: Own use of Confluence by Atlassian
  • 7. OMM Example Level2: Deutsche Bahn 30.05.2018 < OMM Solutions GmbH > 7 Quelle: www.bahn.de
  • 8. OMM Example Level3: Bookkeeping 30.05.2018 < OMM Solutions GmbH > 8 Quelle: https://image.jimcdn.com/app/cms/image/transf/dimension=589x10000:format=gif/p ath/se62c44eeba4cd577/image/ic397d5d9f5fbf7a5/version/1472289266/image.gif; DATEV
  • 9. OMM Example Level4: Continuous Integration 30.05.2018 < OMM Solutions GmbH > 9
  • 10. unfortunately not yet, ...maybe soon ;-) OMM Example Level5: 30.05.2018 < OMM Solutions GmbH > 10
  • 11. The Google Appmaker helps to create such small tools very quickly Tools can help to streamline a process Automation Systems: Tools for defined Processes 30.05.2018 < OMM Solutions GmbH > 11 Quelle Google Appmaker: https://developers.google.com/appmaker/
  • 12. With tools like UI Path, applications with graphical user interfaces can be automated For recording and replaying click-actions Automation Systems: Desktop Automation 30.05.2018 < OMM Solutions GmbH > 12 Quelle: https://www.youtube.com/watch?v=lgiChrgzzoU
  • 13. Most systems today provide APIs that can be called by small scripts • Google Script provides an easy to use environment Using an existing API is much easier to automate Automation Systems: API- and Server-Automation 30.05.2018 < OMM Solutions GmbH > 13 Quelle Google Script App https://developers.google.com/apps-script/
  • 14. Timesavings of task automation (monthly) • Bookkeeping • Receipt upload: ~2-3h • Receipt assignment to transactions: ~6-8h • Automated bank-transactions (bills and wages): ~2-3h • HR • Sync worklogs with customer system: ~2h • Collecting work-hours and vacations: ~3h • vacation approval (soon): ~1h • Development & IT • new Servers, maintenance (SSL & Updates): ~6-8h • testing, compilation and deployments: ~30h / project • Procurement (Amazon Business) • self-service: ~1h • Travel (DB-Tickets) • self-service: ~1h • Total: ~54-60h Automation & Self Service at OMM 30.05.2018 < OMM Solutions GmbH > 14
  • 15. Benefits of task automation • getting started is relatively easy • there is usually not much complexity involved • less errors • most tasks can be automated without even mentioning the term “AI” • employee can focus on the important bits • less stress will lead to even more benefits …can work perfectly fine without any AI Automated Systems: Pros 30.05.2018 < OMM Solutions GmbH > 15
  • 16. Drawbacks of task automation • require some time/effort/invest to setup • usually only pay off in the long run • usually don’t handle special cases …are usually not a quick win Automated Systems: Cons 30.05.2018 < OMM Solutions GmbH > 16
  • 17. The entry barrier is low. If you don’t do it, you won’t be able to compete. Automated Systems: Conclusion 30.05.2018 < OMM Solutions GmbH > 17
  • 18. Vielen Dank für Eure Aufmerksamkeit! < OMM Solutions GmbH > 18
  • 19. Ihr persönlicher Ansprechpartner Fragen oder Interesse? < OMM Solutions GmbH > 19 Olaf Horstmann Technology & Innovation OMM Solutions GmbH Vor dem Lauch 4 70567 Stuttgart Germany oh@omm-solutions.de +49 (0)711 75 86 46 04
  • 20. 20< OMM Solutions GmbH > www.omm-solutions.de OMM Solutions GmbH Vor dem Lauch 4 70567 Stuttgart Geschäftsführer Martin Allmendinger Malte Horstmann Olaf Horstmann Kontakt Telefon: +49 711 6747 051-0 E-Mail: info@omm-solutions.de Umsatzsteuer-ID: DE295716572 Sitz der Gesellschaft: Stuttgart Amtsgericht Stuttgart, HRB 749562 Impressum