This document provides an introduction to automation software. It begins with an overview of why automation is important for businesses, allowing them to perform tasks more efficiently and focus on value-added work. It then gives a brief history of automation technologies. The document discusses what types of tasks should be automated, specifically non-value added work. It also outlines who is using automation software in different departments and industries. Finally, it discusses some alternatives to automation software, such as doing tasks manually or having IT complete the work, and why automation software is generally preferable.