To use the Web Social app, users first download it from the App Store and install it. They then log into the PerfectMind browser to access features like Shout Outs, News, and Exam Prep. Users can add records by clicking "new" to create posts and filling in the information before saving. To share posts, users click the Facebook or Twitter button to log into their account and tag others with "@" and their name. The site administrator then connects Web Social to the organization's website.