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Sales Conversations: Managing Consistency & Accountability as You Scale: Steve Richard
This document discusses managing consistent sales processes and accountability as companies scale. It highlights the importance of visibility into sales conversations through call recordings. Case studies show how call recordings can help sales development representatives and account executives improve. The document also stresses that coaching skills are often lacking for sales managers and that regular coaching is needed to combat the forgetting curve, as perceptions between managers and reps can differ. Lastly, it addresses legal issues around call recording and encourages the reader to join efforts to improve sales coaching.
Sales Conversations: Managing Consistency & Accountability as You Scale: Steve Richard
- 1. Sales Conversations: Managing Consistency& Accountability as You Scale Steve Richard @srichardv
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- 3. Headshot Steve Richard Founder &CRO, ExecVision Cell: 202-302-3193 steve@execvision.io @srichardv
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- 5. I love seeingsales teams get better.
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- 9. @srichardv (Big Pile ofCall Recordings)
- 10. Consistent sales process isimpossible without visibility.
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- 25. Do you knowwhat good looks like?
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- 27. @srichardv Call Recording &Wiretapping Laws
- 28. Can you remember yourfirst sales call?
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