How to Turn Flexible Work Hours into Rock Solid Chat Support by Kristina Plauché

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The document discusses how to turn flexible work hours into rock solid chat support. It suggests that companies can provide around-the-clock chat support for customers by allowing employees to work flexible hours from home. By leveraging remote work, companies can staff chat support 24/7 with fewer resources than maintaining a physical call center.

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HOW TO TURN
FLEXIBLE WORK
HOURS INTO
ROCK SOLID
CHAT SUPPORT
SD EXPO AMERICAS 2019
#sdexpo
Kristina Plauché
SD: @kristinaplauche
Automattic

How to Turn Flexible Work Hours into Rock Solid Chat Support by Kristina Plauché

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