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How To Successfully
Forecast On Amazon
Even During Year Three Of
Ecommerce Disruptions
Today’s Logistics
Kerry Mallett
Senior Content Specialist,
Webinar
Recording & slides will be in your inbox
by Friday
Download relevant resources
Join our chat and submit questions for live Q&A
Log back anytime with same link
Join our poll questions - including if you want to talk to
our teams after!
WE’VE MASTERED THE
MEDIA THAT
MATTERS MOST
Tinuiti is the largest independent performance
marketing firm across Streaming TV and the
Triopoly of Google, Facebook, Amazon.
Employees
Media managed
Award-winning
culture*
$3B
#1
1000+
Some of
Our Clients
Our
Recognition
For commerce leaders of today and the future
Our Speakers
HELENE PINKERTON
Senior Account Manager,
Retail Operations
GRACE O’HARA
Sales Development
Representative
Agenda
● Current challenges + expert recommendations on
Amazon forecasting + fulfillment
● The tools to help you succeed with forecasting and
fulfillment
● Amazon and beyond: omnichannel expansion
● Q&A
6
What is your biggest challenge with
your Amazon business right now?
● Accurately forecasting
● Managing inventory
● Fulfillment challenges in general
● Something else - tell us in the chat!
POLL
Forecasting and
Inventory Management
on Amazon
8
Factors contributing to
uncertainty in
forecasting in 2022
➢
Shipping delays
Staffing shortages
Production bottlenecks
Raw materials and manufacturing price
increases
Capacity constraints at Amazon
FORECASTING AND INVENTORY MANAGEMENT
Optimize your inventory strategy
FORECASTING AND INVENTORY MANAGEMENT
Promote/re-price slow sellers and stop replenishment (pivot to
dropship/FBM for tail assortment)
Review sales velocity/reforecast quarterly
Focus your efforts on top sellers and ensure always in-stock at Amazon
Reserve inventory for Amazon
Forecast your inventory need a year in advance by channel (depending on
your lead times)
11
Vendor Central Demand Forecast
Your Purchase Order*
Factors impacting Amazon
demand forecast
*Important: ASIN level demand forecast is not a PO forecast
Traffic to ASIN’s Page
(Organic, marketing)
Seasonality
Promotions
Sales Performance History
Retail Price/LBB
Inventory Availability at
Amazon
Product Setup (detail page
optimization)
KEY
Vendor-controlled factor
Amazon-controlled factor
Market factor
Direct Factors
Vendor Lead Time
(VLT)
Amazon Profitability
Product Cost to Amazon Order Types
(MOQ, Pallet Size, Refrigeration, etc.)
Product Sourcing
(is product available from distributors?)
ASIN-Level
Demand Forecast
Production Planning
Amazon’s replenishment PO’s run like clockwork, though seasonal
and stock-up buys aren’t uncommon. Consistent monitoring and a
thorough understanding of the logistics network and subsequent
limitations should help determine your course of action.
● Will you be confirming
PO’s manually or via EDI
● How consistent is your
supply chain?
● Fill/Kill vs Backordering
● Do you ship from
multiple warehouses?
● Self-fulfilled or 3PL? If
3PL who arranges
shipments?
● Prepaid or Collect?
CONSIDERATIONS MUST DO’S
● Confirm PO’s within 24
hours
● If applicable, make
adjustments to
confirmed PO’s within
48 hours
● Ensure backordered
PO’s are updated prior
to shipping
● DO NOT allow PO’s to
auto-cancel
WHAT TO MONITOR
● Acceptance Rate
● Fill Rate
● Ensure correct
availability
acknowledgement
codes are being used
***Repeated use of
incorrect reason codes
can result in ASIN
suspension or being
flipped to Obsolete
ACCEPTANCE
RATE
FILL RATE
+80%
GOALS
GOALS
+95%
PO Management
12
PLANNING, PO/SHIPMENTS, OPERATIONAL COMPLIANCE
13
Seller Central Demand Forecast
FBA Shipment
Factors impacting Amazon demand
forecast
Traffic to ASIN’s Page (Organic,
marketing)
Seasonality
Promotions
Sales Performance History
Retail Price/LBB
Inventory Availability at Amazon
Product Setup (detail page
optimization)
KEY
Seller-controlled factor
Amazon-controlled factor
Market factor
Direct Factors
Shipment Lead Time
(SLT)
Profitability Order Types
(MOQ, Pallet Size, Refrigeration, etc.)
ASIN-Level
Demand Forecast
Production Planning
IPI Score/Restock
Limits
Tools to Improve Your
Forecasting + Inventory
Management
14
Access key customer data.
Own the experience.
Understand value and frequency of
shopping behaviors.
Must know your:
Amazon
Customers
Periodical comparisons.
Visualize trend performance.
Data-driven replenishment.
Stay prepared with:
Inventory
Forecasting
At-a-glance dashboards.
Advanced metrics.
Create POs faster.
Stay prepared with:
Demand
Planning
Prevents stockouts.
Buffer for unseen circumstance.
Increases customer satisfaction.
Stay prepared with:
Safety
Stock
Current State of Ecommerce:
2022
Marketplace
Extreme global ecommerce expansion.
Surge in shipping hurdles and costs.
Increased CAC costs.
Sourcing and storing inventory.
Multiple locations and channels.
Consistent customer experience.
Overview
Omnichannel
Inventory
Management
Overcome supply chain adversity.
Benefits of utilizing new technology.
Utilize warehouse flexing.
Overview
Omnichannel
Fulfillment
Increase customer convenience,
Rise in customer retention rates.
Convert browsers into buyers.
Omnichannel Fulfillment
Business
Benefits
Client Success Stories
23
Orderbots across sales channels.
Multi-warehouse integrations & fulfillment.
Flexible user interface.
Case Study
Viscata
In 2020 the client had issues with
low confirmation/fill rate combined
with unprofitable assortment for
Amazon due to price matching.
CHALLENGE
● After analyzing the existing assortment, historical
sales, and basket analysis, merchandising and
inventory strategy were developed to pivot into
profitable ASINs, and create exclusive assortment for
Amazon (new colorways, multi-packs for low ASP
styles).
● Leaned into manufacturing and reserving inventory
for Amazon for 2021 in conjunction with increased
marketing and detail pages optimizations.
● Focusing on top sellers and profitable ASINs for
Amazon resulted in a +130% YoY growth in 2021 and
a +270% growth in Q4 2021 and a +30% increase in
profitability per unit for Amazon.
SOLUTION SUMMARY
Brand sees growth + increased profitability after low confirmation
and fill rate issues with Amazon due to price matching
Lorem ipsum
dolor sit amet
Lorem ipsum
dolor sit amet
+7K
RESULTS
-25%
Pivoting into profitable ASINS + creating
Amazon exclusive assortments allows brand
to have significant YOY growth
25
YoY growth in
2021
growth in Q4 2021
+130%
RESULTS
+270%
25
25
What to do now
Own your brand.
Conduct research.
Start today.
Leverage Amazon reporting to review/monitor your
sales regularly and adjust your forecast accordingly.
Ensure always in-stock on top sellers.
Winning on Amazon today
requires a whole lot more
than just advertising.
Schedule Your Consultation
with an Amazon Expert
Q&A
HELENE PINKERTON
Senior Account Manager,
Retail Operations
GRACE O’HARA
Sales Development
Representative
29
Stay informed
on the future of
digital marketing
Visit our new content hub ➜
Thank you!
2022 Amazon & Retail Media Virtual Summit
WEDNESDAY, FEBRUARY 16TH
How to Leverage the Latest Data Trends in Amazon Advertising
10AM PT | 1PM ET
The Most Pressing Amazon Operations Challenges — and How to
Address Them
10:35AM PT | 01:35PM ET
Using Market Share Data to Improve Your Amazon Sales
11:10AM PT | 02:10PM ET
Amazon as a Brand Building and Demand Gen Platform:
Emerging Trends in Amazon Posts, Stores, Video, and Streaming
11:45AM PT | 02:45PM ET
How to Successfully Forecast on Amazon — Even During Year
Three of Ecommerce Disruptions
12:20PM PT | 03:20PM ET
THURSDAY, FEBRUARY 17TH
The Time for Execution in Retail Media Is Now: Priorities for 2022
10AM PT | 1PM ET
Walmart’s Omni-Channel Opportunities: Creating an Insights-based
Ad Strategy
10:35 AM PT | 01:35 PM ET
Scaling Growth Across Digital Grocery Marketplaces
11:10AM PT | 02:10PM ET
Getting Your Products on (and then off) the Shelf: Working with
Brokers and Creating Winning Advertising
11:45AM PT | 02:45PM ET
See you tomorrow!
Thanks for joining
the 2022 Amazon &
Retail Media
Virtual Summit!
Join us tomorrow at
10:00AM PT | 01:00PM ET

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How to Successfully Forecast on Amazon — Even During Year Three of Ecommerce Disruptions

  • 1. How To Successfully Forecast On Amazon Even During Year Three Of Ecommerce Disruptions
  • 2. Today’s Logistics Kerry Mallett Senior Content Specialist, Webinar Recording & slides will be in your inbox by Friday Download relevant resources Join our chat and submit questions for live Q&A Log back anytime with same link Join our poll questions - including if you want to talk to our teams after!
  • 3. WE’VE MASTERED THE MEDIA THAT MATTERS MOST Tinuiti is the largest independent performance marketing firm across Streaming TV and the Triopoly of Google, Facebook, Amazon. Employees Media managed Award-winning culture* $3B #1 1000+
  • 4. Some of Our Clients Our Recognition For commerce leaders of today and the future
  • 5. Our Speakers HELENE PINKERTON Senior Account Manager, Retail Operations GRACE O’HARA Sales Development Representative
  • 6. Agenda ● Current challenges + expert recommendations on Amazon forecasting + fulfillment ● The tools to help you succeed with forecasting and fulfillment ● Amazon and beyond: omnichannel expansion ● Q&A 6
  • 7. What is your biggest challenge with your Amazon business right now? ● Accurately forecasting ● Managing inventory ● Fulfillment challenges in general ● Something else - tell us in the chat! POLL
  • 9. Factors contributing to uncertainty in forecasting in 2022 ➢ Shipping delays Staffing shortages Production bottlenecks Raw materials and manufacturing price increases Capacity constraints at Amazon FORECASTING AND INVENTORY MANAGEMENT
  • 10. Optimize your inventory strategy FORECASTING AND INVENTORY MANAGEMENT Promote/re-price slow sellers and stop replenishment (pivot to dropship/FBM for tail assortment) Review sales velocity/reforecast quarterly Focus your efforts on top sellers and ensure always in-stock at Amazon Reserve inventory for Amazon Forecast your inventory need a year in advance by channel (depending on your lead times)
  • 11. 11 Vendor Central Demand Forecast Your Purchase Order* Factors impacting Amazon demand forecast *Important: ASIN level demand forecast is not a PO forecast Traffic to ASIN’s Page (Organic, marketing) Seasonality Promotions Sales Performance History Retail Price/LBB Inventory Availability at Amazon Product Setup (detail page optimization) KEY Vendor-controlled factor Amazon-controlled factor Market factor Direct Factors Vendor Lead Time (VLT) Amazon Profitability Product Cost to Amazon Order Types (MOQ, Pallet Size, Refrigeration, etc.) Product Sourcing (is product available from distributors?) ASIN-Level Demand Forecast Production Planning
  • 12. Amazon’s replenishment PO’s run like clockwork, though seasonal and stock-up buys aren’t uncommon. Consistent monitoring and a thorough understanding of the logistics network and subsequent limitations should help determine your course of action. ● Will you be confirming PO’s manually or via EDI ● How consistent is your supply chain? ● Fill/Kill vs Backordering ● Do you ship from multiple warehouses? ● Self-fulfilled or 3PL? If 3PL who arranges shipments? ● Prepaid or Collect? CONSIDERATIONS MUST DO’S ● Confirm PO’s within 24 hours ● If applicable, make adjustments to confirmed PO’s within 48 hours ● Ensure backordered PO’s are updated prior to shipping ● DO NOT allow PO’s to auto-cancel WHAT TO MONITOR ● Acceptance Rate ● Fill Rate ● Ensure correct availability acknowledgement codes are being used ***Repeated use of incorrect reason codes can result in ASIN suspension or being flipped to Obsolete ACCEPTANCE RATE FILL RATE +80% GOALS GOALS +95% PO Management 12 PLANNING, PO/SHIPMENTS, OPERATIONAL COMPLIANCE
  • 13. 13 Seller Central Demand Forecast FBA Shipment Factors impacting Amazon demand forecast Traffic to ASIN’s Page (Organic, marketing) Seasonality Promotions Sales Performance History Retail Price/LBB Inventory Availability at Amazon Product Setup (detail page optimization) KEY Seller-controlled factor Amazon-controlled factor Market factor Direct Factors Shipment Lead Time (SLT) Profitability Order Types (MOQ, Pallet Size, Refrigeration, etc.) ASIN-Level Demand Forecast Production Planning IPI Score/Restock Limits
  • 14. Tools to Improve Your Forecasting + Inventory Management 14
  • 15. Access key customer data. Own the experience. Understand value and frequency of shopping behaviors. Must know your: Amazon Customers
  • 16. Periodical comparisons. Visualize trend performance. Data-driven replenishment. Stay prepared with: Inventory Forecasting
  • 17. At-a-glance dashboards. Advanced metrics. Create POs faster. Stay prepared with: Demand Planning
  • 18. Prevents stockouts. Buffer for unseen circumstance. Increases customer satisfaction. Stay prepared with: Safety Stock
  • 19. Current State of Ecommerce: 2022 Marketplace Extreme global ecommerce expansion. Surge in shipping hurdles and costs. Increased CAC costs.
  • 20. Sourcing and storing inventory. Multiple locations and channels. Consistent customer experience. Overview Omnichannel Inventory Management
  • 21. Overcome supply chain adversity. Benefits of utilizing new technology. Utilize warehouse flexing. Overview Omnichannel Fulfillment
  • 22. Increase customer convenience, Rise in customer retention rates. Convert browsers into buyers. Omnichannel Fulfillment Business Benefits
  • 24. Orderbots across sales channels. Multi-warehouse integrations & fulfillment. Flexible user interface. Case Study Viscata
  • 25. In 2020 the client had issues with low confirmation/fill rate combined with unprofitable assortment for Amazon due to price matching. CHALLENGE ● After analyzing the existing assortment, historical sales, and basket analysis, merchandising and inventory strategy were developed to pivot into profitable ASINs, and create exclusive assortment for Amazon (new colorways, multi-packs for low ASP styles). ● Leaned into manufacturing and reserving inventory for Amazon for 2021 in conjunction with increased marketing and detail pages optimizations. ● Focusing on top sellers and profitable ASINs for Amazon resulted in a +130% YoY growth in 2021 and a +270% growth in Q4 2021 and a +30% increase in profitability per unit for Amazon. SOLUTION SUMMARY Brand sees growth + increased profitability after low confirmation and fill rate issues with Amazon due to price matching Lorem ipsum dolor sit amet Lorem ipsum dolor sit amet +7K RESULTS -25% Pivoting into profitable ASINS + creating Amazon exclusive assortments allows brand to have significant YOY growth 25 YoY growth in 2021 growth in Q4 2021 +130% RESULTS +270% 25 25
  • 26. What to do now Own your brand. Conduct research. Start today. Leverage Amazon reporting to review/monitor your sales regularly and adjust your forecast accordingly. Ensure always in-stock on top sellers.
  • 27. Winning on Amazon today requires a whole lot more than just advertising. Schedule Your Consultation with an Amazon Expert
  • 28. Q&A HELENE PINKERTON Senior Account Manager, Retail Operations GRACE O’HARA Sales Development Representative
  • 29. 29 Stay informed on the future of digital marketing Visit our new content hub ➜
  • 31. 2022 Amazon & Retail Media Virtual Summit WEDNESDAY, FEBRUARY 16TH How to Leverage the Latest Data Trends in Amazon Advertising 10AM PT | 1PM ET The Most Pressing Amazon Operations Challenges — and How to Address Them 10:35AM PT | 01:35PM ET Using Market Share Data to Improve Your Amazon Sales 11:10AM PT | 02:10PM ET Amazon as a Brand Building and Demand Gen Platform: Emerging Trends in Amazon Posts, Stores, Video, and Streaming 11:45AM PT | 02:45PM ET How to Successfully Forecast on Amazon — Even During Year Three of Ecommerce Disruptions 12:20PM PT | 03:20PM ET THURSDAY, FEBRUARY 17TH The Time for Execution in Retail Media Is Now: Priorities for 2022 10AM PT | 1PM ET Walmart’s Omni-Channel Opportunities: Creating an Insights-based Ad Strategy 10:35 AM PT | 01:35 PM ET Scaling Growth Across Digital Grocery Marketplaces 11:10AM PT | 02:10PM ET Getting Your Products on (and then off) the Shelf: Working with Brokers and Creating Winning Advertising 11:45AM PT | 02:45PM ET
  • 32. See you tomorrow! Thanks for joining the 2022 Amazon & Retail Media Virtual Summit! Join us tomorrow at 10:00AM PT | 01:00PM ET