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Setting up an Asset Management Unit



                      April 28, 2012



       Presented By: Ifemezue Uma
Outline
 Asset Management Unit Overview
 Unit Goal
 Organisation and Operations
 Staff
 Staff Development
 Investment Committee
 Services
 Unit Activities
 Business Development
 Asset Management Strategy
 Technology
 Software
 Mobile Technology

                    Ifemezue Uma   2
Asset Management Unit Overview
 The Unit will provide asset/wealth management services to high net
   worth individuals and corporate investors. The target clients are:
b. High net-worth individuals defined as individuals capable of having
   investment portfolios worth N20 million and above. Our target shall
   be senior executives of major companies, government agencies,
   parastatals and departments.
c. Insurance companies and brokers
d. Corporate Trustees
e. Pension Fund Administrators
f. Multinational Institutions
g. Venture Capital Companies
h. Quoted Companies
i. Government Agencies, Parastatals, Departments etc.

                   Ifemezue Uma                                          3
Unit Goal
To add value to clients investments while building sustainable wealth
How will we do it?
We will develop a comprehensive database on every conceivable
prospect and do everything possible to reach them
We will employ analytical tools and research materials to offer first
rated investment and financial planning advisory services to our clients
We will avail our clients periodic information on their portfolios on
demand and quarterly basis.
For every prospect, we shall constitute and investment advisory team
to be made up of the account officer and 2 other senior staff who must
give input to all stages of the investment process – Investment
objective, investment policy, portfolio structuring and management.


                   Ifemezue Uma                                            4
Organization and Operations
                                              Head Asset
                                              Management
                         Internal
                         Controls



                                                                                  Sales &
            Operations                       Investments                        Relationship
                                                                                Management




                                                           Institutiona   Sales &
Financial    Fund         Client    Mutual                                              Relationship
                                                FMC            l&         Marketing
 Control    Operations   Services   Funds                                               Management
                                                              HNI
Organisation and Operations
The Asset Management unit must be totally focused on client service.
Each staff person shall be trained to work directly with our clients
although some of us will be more responsible for the external
communications but we are all in the business of client service.

Operations Policy
There are two fundamental aspects of the firm’s operations policy:
•A system of checks and balances. This system will be established in
order to assure accuracy and to maintain a high level of fiduciary
responsibility.
•Delegation of significant authority and responsibility to staff. We shall
view each employee as a professional in his or her own area of
responsibility.
                    Ifemezue Uma                                             6
Staff
 Financial Advisors/Marketing
   They support the operations staff. Each new client would be assigned his
   own personal FA, even though he also meets with the Unit Head on a
   regular basis. The FA sits in on the initial meeting with the new client, and
   assists in the data gathering and the preparation of the investment policy.
   After the plan has been delivered and the new accounts need transferring
   and opening, the FA coordinates a meeting between the operations person
   and the new client in order to complete and execute the necessary
   documents. The FA is the liaison between the Head, the client, and
   operations. When a client has a problem with an account or requests funds,
   he calls the FA-not the operations person.
• Operations Officer
   In addition to opening accounts, facilitating transfers, and implementing all
   trading requests, the operations person maintains the client database and
   produces monthly reviews. (The FA is responsible for validating the
   accuracy of those reviews.)

                     Ifemezue Uma                                                  7
Staff
 Investment Officer
   Provides daily and monthly portfolio performance reports to the Head of
   Asset Management. Interprets investment research information for the
   Investment Committee to aid their investment decision making function.
   Works closely with the research team. Monitors client’s investment
   portfolios and portfolio management based on the clients investment policy
   and decisions reached at the investment committee meetings.
 Secretary gives support to more than one person which is typical of a
  departmental setup. She would handle documentation and mailings and
  other responsibilities.
 Head of Asset Management
   The Head has the primary relationship with the clients and makes individual
   decisions with regards to the overall client base within the guidelines
   established by the company policy. Coordinates the activities of the entire
   unit and takes responsibility for the smooth running of the department.


                    Ifemezue Uma                                                 8
Staff Development
It would be our policy to first consider our staff during promotion. For this
reason each Financial Adviser should have or be working on his CIS (Chartered
Institute of Stockbrokers), CFA (Chartered Financial Analyst) or CFP
(Chartered Financial Planner) designation with the goal of becoming chartered.
Financial Analysts are encouraged to attend professional functions and join
relevant local associations for networking and continuous professional
development.

Retreat
Once a year, an annual retreat would be held. This would involve scheduling a
full day away from the office, preferably at a hotel within the locality. All staff are
required to participate.




                      Ifemezue Uma                                                        9
Investment Committee
An investment committee would be set up comprising one external adviser, the
head of the department and all staff relevant to the decision making function.
The committee would meet at least once every month and the minutes would
be taken. The agenda would include the following:

 Overview of the economy
 Review of economic situation
 Stock market performance
 Capital market outlook
 Review/Updates on portfolios
 Investment Strategy/Portfolio management




                    Ifemezue Uma                                                 10
Services
The services shall include:
•Portfolio structuring (Asset selection, allocation and mandate
execution)
•Portfolio Management
•Portfolio Restructuring and Rebalancing
•Portfolio Reporting and Performance Monitoring
•Financial Advisory and planning services




                   Ifemezue Uma                                   11
Services
We shall develop skills to be able to offer advisory services on the
following forms of investments:
•Equity
•Derivatives
•Bonds
•Real Estate
•Mutual Funds
•Commodities
Our advisory services will be anchored on the skills and experience of
our in-house advisory team, the pool of local independent advisors that
we have access to and collaboration with foreign associates which we
would develop.

                  Ifemezue Uma                                            12
Unit Activities
We shall have weekly meetings to review
2)Environmental scanning
3)Market Performance (NSE, Global Markets and individual portfolios)
4)Research Reports (In-house and others)
5)Marketing efforts
6)Exchange of Ideas
7)Special education and training.




                  Ifemezue Uma                                         13
Business Development
Marketing efforts shall be from problem solving or needs perspective,
and outcome of call memos shall be reviewed from the under listed
scenarios:
II.We cannot meet client primary needs; make referral.
III.Needs are broad based; comprehensive planning is required.
IV.Client is outside our focus
V.Client is a prospect for us and needs our services
We will do PowerPoint presentations to articulate how we plan to meet
the client’s needs.
All visits to clients must be documented and call memo written for
review by team leaders. The first call memo must be comprehensive
and contain the following information amongst others:
Company name, location, contact person (name, position), business,
investment policy
                  Ifemezue Uma                                          14
Asset Management Strategy
Our strategy and initial focus would be on acquiring prospects and
clients with already existing portfolios held with failed or non-performing
investment houses. What we would do with such clients is to :
2.Transfer those assets to our organisation
3.Valuation of the portfolio
4.Comparison of portfolio (asset allocation) with the sectoral distribution
of the listed stocks
5.Comparison of the sectoral holding with indices of the sectors
6.Appraisal of portfolio past performance with the target
7.Recommendation on the structure of the portfolio
8.Presentation of the justification for rebalancing if need be


                   Ifemezue Uma                                           15
Asset Management Strategy cont.
1.   Set up of holding period return analysis template. Returns target
     shall be based on investment objective of the client and the profit
     taking trend in the market
2.   Determination of performance target and provision of quarterly
     returns
3.   Classification of stocks into value and growth stocks and employing
     the appropriate strategy to get optimal returns

Where we have to construct a new portfolio, we shall employ the
   upmost professional skills and greatest care in selecting the right
   combination of assets that will guarantee attainment of the desired
   investment returns.


                   Ifemezue Uma                                          16
Technology
As we know new technology is released at a very fast rate these days. That not
withstanding it is a very important aspect of every business and should be
mentioned at least even if in an informal way.

 Computers These should be new and fast, at least fast enough to compete
  with the latest processor speeds, not necessarily the fastest in the market.
  Today, that would be a Core i3, 4GB RAM, 500 HDD with wifi, webcam,
  bluetooth and all important communication ports.
  The screen should be at least 15”, preferably 17” with powerful graphics
  processors.
 Printers This should come in LaserJet technology for best quality printing
  (black and colour) with fax, wifi and eprint capabilities for seamless
  connectivity and communication within the office network.


                     Ifemezue Uma                                                17
Technology
 Backup A backup schedule must be developed using external hard drives
  that must be stored safely. Backups may be done daily or weekly depending
  on the sensitivity of the data in question.
 Scanner These days most documents are scanned and sent via email
  before hard copies are sent via post mail. A flatbed scanner that provides at
  least 600 dpi scanning capabilities should be employed.
 Internet This cannot be over emphasised as the use of the internet has
  become part and parcel of the modern society. The best and fastest
  available internet provider should be used. Vsat used to be commonly used
  by ISP’s but Broadband and wifi are taking the lead with speeds as high as
  10 mbps.
 Power Backup Owing to the erratic power supply from the power holding
  company, it would be foolhardy not to have a standby generator as well as
  the now commonly used inverters.


                     Ifemezue Uma                                                 18
Software
 Office Management
  All computers will run genuine windows operating system and have installed
  the latest Microsoft Office Suite applications. The most widely used
  applications include Word, Excel, PowerPoint and Adobe Reader (for pdf
  files).

 Portfolio Management
  A robust portfolio management software should be used with the capacity to
  meet future needs in terms of portfolio size and asset class diversity.




                   Ifemezue Uma                                                19
Mobile Technology
 The use of mobile devices such as smart phones and tablets for
    communication has come to stay.
   Business is done at a fast pace and these devices help us keep up
    with the flow of information in and outside the office.
   The Blackberry Smartphone has grown in popularity owing to its
    security features that ensures the protection of sensitive information
    on the device.
   Examples include Blackberry Smartphones and Apple Ipads
   There are mobile applications that allow the user monitor stock
    prices, portfolios and the latest news as it happens e.g. Blue,
    Bloomberg mobile, Reuters Insider, CNN, etc.



                    Ifemezue Uma                                             20
 THANK YOU




Ifemezue Uma         21

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How to Setup An Asset Management Department

  • 1. Setting up an Asset Management Unit April 28, 2012 Presented By: Ifemezue Uma
  • 2. Outline  Asset Management Unit Overview  Unit Goal  Organisation and Operations  Staff  Staff Development  Investment Committee  Services  Unit Activities  Business Development  Asset Management Strategy  Technology  Software  Mobile Technology Ifemezue Uma 2
  • 3. Asset Management Unit Overview  The Unit will provide asset/wealth management services to high net worth individuals and corporate investors. The target clients are: b. High net-worth individuals defined as individuals capable of having investment portfolios worth N20 million and above. Our target shall be senior executives of major companies, government agencies, parastatals and departments. c. Insurance companies and brokers d. Corporate Trustees e. Pension Fund Administrators f. Multinational Institutions g. Venture Capital Companies h. Quoted Companies i. Government Agencies, Parastatals, Departments etc. Ifemezue Uma 3
  • 4. Unit Goal To add value to clients investments while building sustainable wealth How will we do it? We will develop a comprehensive database on every conceivable prospect and do everything possible to reach them We will employ analytical tools and research materials to offer first rated investment and financial planning advisory services to our clients We will avail our clients periodic information on their portfolios on demand and quarterly basis. For every prospect, we shall constitute and investment advisory team to be made up of the account officer and 2 other senior staff who must give input to all stages of the investment process – Investment objective, investment policy, portfolio structuring and management. Ifemezue Uma 4
  • 5. Organization and Operations Head Asset Management Internal Controls Sales & Operations Investments Relationship Management Institutiona Sales & Financial Fund Client Mutual Relationship FMC l& Marketing Control Operations Services Funds Management HNI
  • 6. Organisation and Operations The Asset Management unit must be totally focused on client service. Each staff person shall be trained to work directly with our clients although some of us will be more responsible for the external communications but we are all in the business of client service. Operations Policy There are two fundamental aspects of the firm’s operations policy: •A system of checks and balances. This system will be established in order to assure accuracy and to maintain a high level of fiduciary responsibility. •Delegation of significant authority and responsibility to staff. We shall view each employee as a professional in his or her own area of responsibility. Ifemezue Uma 6
  • 7. Staff  Financial Advisors/Marketing They support the operations staff. Each new client would be assigned his own personal FA, even though he also meets with the Unit Head on a regular basis. The FA sits in on the initial meeting with the new client, and assists in the data gathering and the preparation of the investment policy. After the plan has been delivered and the new accounts need transferring and opening, the FA coordinates a meeting between the operations person and the new client in order to complete and execute the necessary documents. The FA is the liaison between the Head, the client, and operations. When a client has a problem with an account or requests funds, he calls the FA-not the operations person. • Operations Officer In addition to opening accounts, facilitating transfers, and implementing all trading requests, the operations person maintains the client database and produces monthly reviews. (The FA is responsible for validating the accuracy of those reviews.) Ifemezue Uma 7
  • 8. Staff  Investment Officer Provides daily and monthly portfolio performance reports to the Head of Asset Management. Interprets investment research information for the Investment Committee to aid their investment decision making function. Works closely with the research team. Monitors client’s investment portfolios and portfolio management based on the clients investment policy and decisions reached at the investment committee meetings.  Secretary gives support to more than one person which is typical of a departmental setup. She would handle documentation and mailings and other responsibilities.  Head of Asset Management The Head has the primary relationship with the clients and makes individual decisions with regards to the overall client base within the guidelines established by the company policy. Coordinates the activities of the entire unit and takes responsibility for the smooth running of the department. Ifemezue Uma 8
  • 9. Staff Development It would be our policy to first consider our staff during promotion. For this reason each Financial Adviser should have or be working on his CIS (Chartered Institute of Stockbrokers), CFA (Chartered Financial Analyst) or CFP (Chartered Financial Planner) designation with the goal of becoming chartered. Financial Analysts are encouraged to attend professional functions and join relevant local associations for networking and continuous professional development. Retreat Once a year, an annual retreat would be held. This would involve scheduling a full day away from the office, preferably at a hotel within the locality. All staff are required to participate. Ifemezue Uma 9
  • 10. Investment Committee An investment committee would be set up comprising one external adviser, the head of the department and all staff relevant to the decision making function. The committee would meet at least once every month and the minutes would be taken. The agenda would include the following:  Overview of the economy  Review of economic situation  Stock market performance  Capital market outlook  Review/Updates on portfolios  Investment Strategy/Portfolio management Ifemezue Uma 10
  • 11. Services The services shall include: •Portfolio structuring (Asset selection, allocation and mandate execution) •Portfolio Management •Portfolio Restructuring and Rebalancing •Portfolio Reporting and Performance Monitoring •Financial Advisory and planning services Ifemezue Uma 11
  • 12. Services We shall develop skills to be able to offer advisory services on the following forms of investments: •Equity •Derivatives •Bonds •Real Estate •Mutual Funds •Commodities Our advisory services will be anchored on the skills and experience of our in-house advisory team, the pool of local independent advisors that we have access to and collaboration with foreign associates which we would develop. Ifemezue Uma 12
  • 13. Unit Activities We shall have weekly meetings to review 2)Environmental scanning 3)Market Performance (NSE, Global Markets and individual portfolios) 4)Research Reports (In-house and others) 5)Marketing efforts 6)Exchange of Ideas 7)Special education and training. Ifemezue Uma 13
  • 14. Business Development Marketing efforts shall be from problem solving or needs perspective, and outcome of call memos shall be reviewed from the under listed scenarios: II.We cannot meet client primary needs; make referral. III.Needs are broad based; comprehensive planning is required. IV.Client is outside our focus V.Client is a prospect for us and needs our services We will do PowerPoint presentations to articulate how we plan to meet the client’s needs. All visits to clients must be documented and call memo written for review by team leaders. The first call memo must be comprehensive and contain the following information amongst others: Company name, location, contact person (name, position), business, investment policy Ifemezue Uma 14
  • 15. Asset Management Strategy Our strategy and initial focus would be on acquiring prospects and clients with already existing portfolios held with failed or non-performing investment houses. What we would do with such clients is to : 2.Transfer those assets to our organisation 3.Valuation of the portfolio 4.Comparison of portfolio (asset allocation) with the sectoral distribution of the listed stocks 5.Comparison of the sectoral holding with indices of the sectors 6.Appraisal of portfolio past performance with the target 7.Recommendation on the structure of the portfolio 8.Presentation of the justification for rebalancing if need be Ifemezue Uma 15
  • 16. Asset Management Strategy cont. 1. Set up of holding period return analysis template. Returns target shall be based on investment objective of the client and the profit taking trend in the market 2. Determination of performance target and provision of quarterly returns 3. Classification of stocks into value and growth stocks and employing the appropriate strategy to get optimal returns Where we have to construct a new portfolio, we shall employ the upmost professional skills and greatest care in selecting the right combination of assets that will guarantee attainment of the desired investment returns. Ifemezue Uma 16
  • 17. Technology As we know new technology is released at a very fast rate these days. That not withstanding it is a very important aspect of every business and should be mentioned at least even if in an informal way.  Computers These should be new and fast, at least fast enough to compete with the latest processor speeds, not necessarily the fastest in the market. Today, that would be a Core i3, 4GB RAM, 500 HDD with wifi, webcam, bluetooth and all important communication ports. The screen should be at least 15”, preferably 17” with powerful graphics processors.  Printers This should come in LaserJet technology for best quality printing (black and colour) with fax, wifi and eprint capabilities for seamless connectivity and communication within the office network. Ifemezue Uma 17
  • 18. Technology  Backup A backup schedule must be developed using external hard drives that must be stored safely. Backups may be done daily or weekly depending on the sensitivity of the data in question.  Scanner These days most documents are scanned and sent via email before hard copies are sent via post mail. A flatbed scanner that provides at least 600 dpi scanning capabilities should be employed.  Internet This cannot be over emphasised as the use of the internet has become part and parcel of the modern society. The best and fastest available internet provider should be used. Vsat used to be commonly used by ISP’s but Broadband and wifi are taking the lead with speeds as high as 10 mbps.  Power Backup Owing to the erratic power supply from the power holding company, it would be foolhardy not to have a standby generator as well as the now commonly used inverters. Ifemezue Uma 18
  • 19. Software  Office Management All computers will run genuine windows operating system and have installed the latest Microsoft Office Suite applications. The most widely used applications include Word, Excel, PowerPoint and Adobe Reader (for pdf files).  Portfolio Management A robust portfolio management software should be used with the capacity to meet future needs in terms of portfolio size and asset class diversity. Ifemezue Uma 19
  • 20. Mobile Technology  The use of mobile devices such as smart phones and tablets for communication has come to stay.  Business is done at a fast pace and these devices help us keep up with the flow of information in and outside the office.  The Blackberry Smartphone has grown in popularity owing to its security features that ensures the protection of sensitive information on the device.  Examples include Blackberry Smartphones and Apple Ipads  There are mobile applications that allow the user monitor stock prices, portfolios and the latest news as it happens e.g. Blue, Bloomberg mobile, Reuters Insider, CNN, etc. Ifemezue Uma 20