QuickTime Plug-In allows playing compatible video and audio on the web but occasionally crashes. The document provides steps to disable the QuickTime plug-in in different browsers to prevent crashing. It also details uninstalling specific Windows updates and making registry edits to address crashing issues. As an alternative, the document suggests using Adobe Flash Player instead of QuickTime Plug-In to play media.

2. Apple’s QuickTime Media Player includes a plug-in
known as QuickTime Plug-In. Basically this plugin
allows you to play compatible video and audio
content on the web. It tends to crash occasionally
while adding videos to the playlist. Interestingly,
many software such as CamTwist Studio, are
entirely made up of QuickTime components. As a
result, even though you haven’t installed
QuickTime Media Player you may still encounter
this problem.

3. You may simply deactivate the plugin that crashes
repeatedly. The steps for different browsers are
outlined below:
 Type “chrome:plugins” in Address Bar.
 Press ENTER.
 Scroll down the page, and locate QuickTime plug-in.
 Click the “Disable” link ahead of the name of the plug-
in.

4.  Press Alt key to show menu bar.
 Click Tools | Manage Add-Ons.
 Select the QuickTime plug-in and then click the
Disable button.
 Click the Opera icon at top left corner of the
screen.
 Extensions page will load comprising of various
plug-ins list.
 Click “Enabled” link on the left panel so that you’ll
see the list of enabled plug-ins only.
 Locate and deactivate the QuickTime plug-in.

5.  Press the Alt key of your keyboard.
 The menu bar will be displayed.
 Click the Tools menu, select Add-Ons.
 The Add-ons Manager page will load.
 Click the Extensions tab on the left panel.
 Click “Disable” button ahead of the QuickTime
plug-in.

6. Windows Update KB2995388 and KB2975719 can be
blamed for the Quick Time Plug-in crash. These two
updates are known for making changes to the system
settings related to the functioning of MP4 file types.
MP4 file content may not play and cause the plug-in to
crash due to the recent changes. Check whether any of
these updates were recently installed.

7.  Press Windows Key + X.
 Select Programs and Features.
 Click “View installed updates” link on the left hand side
panel.
 You’ll get the list of all installed updates.
 In the Search box located at the top right corner, type
the following update names one by one and uninstall
both of them.
· KB2995388
· KB2975719
 Restart your computer after finalizing the un
installation.

8.  Click the Start button.
 Type “View installed updates” in the Search Box.
 Press ENTER.
 Refer to steps # 4-6 from Windows 8.1/ 8 user’s
paragraph.

9. Add new entries in the Windows Registry such as
DumpFolder, DumpType, GlobalFlag and
PageHeapFlags. For your convenience, we’re
providing the ready-made code that you have to
paste in a Notepad document and create a Registry
File (.reg).

10.  Press Windows Key to open the Start Screen.
 Type “Notepad” in the Search Box.
 Click the Apps icon, in case of Windows 8.1 / 8.
 Open that from the Search Results.
 Copy / paste the following lines into the Notepad
document:

11. Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINESOFTWAREMicrosoft
WindowsWindows Error
ReportingLocalDumpsExplorer.exe]
"DumpFolder"=hex(2):43,00,3a,00,5c,00,4c,00,6f,
00,63,00,61,00,6c,00,44,00,75,
00,6d,00,70,00,73,00,00,00

12. "DumpType"=dword:00000002
[HKEY_LOCAL_MACHINESOFTWAREMicrosoft
Windows NTCurrentVersionImage File Execution
Optionsexplorer.exe]
"GlobalFlag"=dword:02000100
"PageHeapFlags"=dword:00000003

13.  Click the File menu, select Save.
 Specify the File Name as “Reg_Changes.reg”
(without quotes)
 Select the File Type as “All Files”.
 Select Desktop as the File Location.
 Click the Save button, and exit the Notepad.
 Double click the file on your Desktop. When
you’re asked to confirm merging the Registry
entries, click OK to proceed and go ahead.

14. Basically you can use Adobe Flash Player plug-in
instead of QuickTime plug-in, whenever the
latter isn’t functioning properly. To do so, modify
the application settings as shown below:

15.  Open the QuickTime Media Player.
 Click the lined Options button located at the top
right corner.
 Options dialog will open.
 Click the Applications tab.
 Under “Shockwave Flash Object” category and
“Action” drop
down box select “Use Adobe Flash Player”
instead of
QuickTime Plug-in.
 Click the OK button.