SlideShare a Scribd company logo
1 of 15
How to use social networking sites to engage with your tenants NHF Marketing and Communications Conference 10 March 2011 Kate Hughes Wolverhampton Homes
This session... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Way back when…
And now? Your customers are online (and talking about you).
And about a million others!
People in the UK who access the internet every day ,[object Object],[object Object]
WH Customers ,[object Object],[object Object],[object Object],[object Object],[object Object]
Planning ,[object Object],[object Object],[object Object],[object Object],[object Object]
Personality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Growing a community  requires... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Who’s going to do it?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resources ,[object Object],[object Object],[object Object],[object Object]
My Top Ten Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

Globalization - Get With The Program
Globalization - Get With The ProgramGlobalization - Get With The Program
Globalization - Get With The ProgramAlan Walsh
 
10 Myths About Social Media And Local Government
10 Myths About Social Media And Local Government10 Myths About Social Media And Local Government
10 Myths About Social Media And Local Governmentspencerblesi
 
Using technology to reach your audience
Using technology to reach your audienceUsing technology to reach your audience
Using technology to reach your audienceBig Lottery Fund
 
Technology: The End of Family
Technology: The End of FamilyTechnology: The End of Family
Technology: The End of Familytimchurchilljr
 
Communication And Networking Skills
Communication And Networking SkillsCommunication And Networking Skills
Communication And Networking Skillspete5594
 
Design Burst - Product Design and Development Services
Design Burst - Product Design and Development ServicesDesign Burst - Product Design and Development Services
Design Burst - Product Design and Development ServicesCraftsCouncilofIreland
 
Turning whispers into roars by Liz McGettigan
Turning whispers into roars by Liz McGettiganTurning whispers into roars by Liz McGettigan
Turning whispers into roars by Liz McGettiganCILIP PPRG
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addictionwisevirus294
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addictionwisevirus294
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addictionwisevirus294
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addictionwisevirus294
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addictionwisevirus294
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addictionwisevirus294
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addictionwisevirus294
 
Monroe countyschoolsrochesterpart1a
Monroe countyschoolsrochesterpart1aMonroe countyschoolsrochesterpart1a
Monroe countyschoolsrochesterpart1aStephen Abram
 
Introducing Good Networking-Workshop Preview
Introducing Good Networking-Workshop PreviewIntroducing Good Networking-Workshop Preview
Introducing Good Networking-Workshop PreviewDePaul Career Center
 

What's hot (20)

DEDO eCommerce Slides
DEDO eCommerce SlidesDEDO eCommerce Slides
DEDO eCommerce Slides
 
The Importance of Networking
The Importance of NetworkingThe Importance of Networking
The Importance of Networking
 
Globalization - Get With The Program
Globalization - Get With The ProgramGlobalization - Get With The Program
Globalization - Get With The Program
 
10 Myths About Social Media And Local Government
10 Myths About Social Media And Local Government10 Myths About Social Media And Local Government
10 Myths About Social Media And Local Government
 
Using technology to reach your audience
Using technology to reach your audienceUsing technology to reach your audience
Using technology to reach your audience
 
Technology: The End of Family
Technology: The End of FamilyTechnology: The End of Family
Technology: The End of Family
 
Communication And Networking Skills
Communication And Networking SkillsCommunication And Networking Skills
Communication And Networking Skills
 
It makes a difference ~ amp
It makes a difference ~ ampIt makes a difference ~ amp
It makes a difference ~ amp
 
MailCom 2011 Networking 101: Get Connected ... Stay Connected!
MailCom 2011 Networking 101: Get Connected ... Stay Connected!MailCom 2011 Networking 101: Get Connected ... Stay Connected!
MailCom 2011 Networking 101: Get Connected ... Stay Connected!
 
Design Burst - Product Design and Development Services
Design Burst - Product Design and Development ServicesDesign Burst - Product Design and Development Services
Design Burst - Product Design and Development Services
 
Turning whispers into roars by Liz McGettigan
Turning whispers into roars by Liz McGettiganTurning whispers into roars by Liz McGettigan
Turning whispers into roars by Liz McGettigan
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addiction
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addiction
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addiction
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addiction
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addiction
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addiction
 
Internet Addiction
Internet AddictionInternet Addiction
Internet Addiction
 
Monroe countyschoolsrochesterpart1a
Monroe countyschoolsrochesterpart1aMonroe countyschoolsrochesterpart1a
Monroe countyschoolsrochesterpart1a
 
Introducing Good Networking-Workshop Preview
Introducing Good Networking-Workshop PreviewIntroducing Good Networking-Workshop Preview
Introducing Good Networking-Workshop Preview
 

Viewers also liked

How to expand who uses social media
How to expand who uses social mediaHow to expand who uses social media
How to expand who uses social mediaKate Reynolds
 
Wrong beliefs about dental procedures
Wrong beliefs about dental proceduresWrong beliefs about dental procedures
Wrong beliefs about dental proceduresAugustine Rukoma
 
Tooth an important but neglected part of the
Tooth an important but neglected part of theTooth an important but neglected part of the
Tooth an important but neglected part of theAugustine Rukoma
 
Wrong beliefs about dental procedures
Wrong beliefs about dental proceduresWrong beliefs about dental procedures
Wrong beliefs about dental proceduresAugustine Rukoma
 
Wrong beliefs about dental procedures
Wrong beliefs about dental proceduresWrong beliefs about dental procedures
Wrong beliefs about dental proceduresAugustine Rukoma
 
Ed dental presentation
Ed dental presentationEd dental presentation
Ed dental presentationkrishnanpartha
 
Outcome of non surgical root canal treatment at muhimbili national hospital, ...
Outcome of non surgical root canal treatment at muhimbili national hospital, ...Outcome of non surgical root canal treatment at muhimbili national hospital, ...
Outcome of non surgical root canal treatment at muhimbili national hospital, ...Augustine Rukoma
 

Viewers also liked (7)

How to expand who uses social media
How to expand who uses social mediaHow to expand who uses social media
How to expand who uses social media
 
Wrong beliefs about dental procedures
Wrong beliefs about dental proceduresWrong beliefs about dental procedures
Wrong beliefs about dental procedures
 
Tooth an important but neglected part of the
Tooth an important but neglected part of theTooth an important but neglected part of the
Tooth an important but neglected part of the
 
Wrong beliefs about dental procedures
Wrong beliefs about dental proceduresWrong beliefs about dental procedures
Wrong beliefs about dental procedures
 
Wrong beliefs about dental procedures
Wrong beliefs about dental proceduresWrong beliefs about dental procedures
Wrong beliefs about dental procedures
 
Ed dental presentation
Ed dental presentationEd dental presentation
Ed dental presentation
 
Outcome of non surgical root canal treatment at muhimbili national hospital, ...
Outcome of non surgical root canal treatment at muhimbili national hospital, ...Outcome of non surgical root canal treatment at muhimbili national hospital, ...
Outcome of non surgical root canal treatment at muhimbili national hospital, ...
 

Similar to How to use social netengage with tenants

Voluntary Action LeicesterShire - Social Media Basics
Voluntary Action LeicesterShire - Social Media BasicsVoluntary Action LeicesterShire - Social Media Basics
Voluntary Action LeicesterShire - Social Media BasicsLasa UK
 
Adape Social Marketing Overview
Adape   Social Marketing OverviewAdape   Social Marketing Overview
Adape Social Marketing OverviewClive Lam
 
Web Content: make it work for you
Web Content: make it work for youWeb Content: make it work for you
Web Content: make it work for yousounddelivery
 
Social Media Workshop - Derby
Social Media Workshop - DerbySocial Media Workshop - Derby
Social Media Workshop - DerbyLasa UK
 
Social Media for Organisations
Social Media for OrganisationsSocial Media for Organisations
Social Media for OrganisationsLasa UK
 
Archway Wardens Social Media Talk
Archway Wardens Social Media TalkArchway Wardens Social Media Talk
Archway Wardens Social Media TalkLasa UK
 
Social Media for Organisations
Social Media for OrganisationsSocial Media for Organisations
Social Media for OrganisationsLasa UK
 
Get Noticed Get Hired Webinar
Get Noticed Get Hired WebinarGet Noticed Get Hired Webinar
Get Noticed Get Hired WebinarJCSI
 
Get Noticed Get Hired Webinar
Get Noticed Get Hired WebinarGet Noticed Get Hired Webinar
Get Noticed Get Hired Webinarpssilvaii
 
Scrutiny and social media
Scrutiny and social mediaScrutiny and social media
Scrutiny and social mediaDave Mckenna
 
Discovering The Value Of Social Networks and Communities of Practice
Discovering The Value Of Social Networks and Communities of PracticeDiscovering The Value Of Social Networks and Communities of Practice
Discovering The Value Of Social Networks and Communities of PracticeCollabor8now Ltd
 
Social Media For Organisations Workshop
Social Media For Organisations WorkshopSocial Media For Organisations Workshop
Social Media For Organisations WorkshopLasa UK
 
Online marketing and conceptual thinking - college 3 - online reputation man...
Online marketing and conceptual thinking -  college 3 - online reputation man...Online marketing and conceptual thinking -  college 3 - online reputation man...
Online marketing and conceptual thinking - college 3 - online reputation man...AeronAdvies
 
Engaging communities – talking about mental health online
Engaging communities – talking about mental health onlineEngaging communities – talking about mental health online
Engaging communities – talking about mental health onlineKlaxon
 
Introduction To Networking
Introduction To NetworkingIntroduction To Networking
Introduction To NetworkingRaul Rupsingh
 

Similar to How to use social netengage with tenants (20)

Voluntary Action LeicesterShire - Social Media Basics
Voluntary Action LeicesterShire - Social Media BasicsVoluntary Action LeicesterShire - Social Media Basics
Voluntary Action LeicesterShire - Social Media Basics
 
DANA session one
DANA session oneDANA session one
DANA session one
 
DANA session one copy
DANA session one copyDANA session one copy
DANA session one copy
 
Adape Social Marketing Overview
Adape   Social Marketing OverviewAdape   Social Marketing Overview
Adape Social Marketing Overview
 
Web Content: make it work for you
Web Content: make it work for youWeb Content: make it work for you
Web Content: make it work for you
 
Social Media Workshop - Derby
Social Media Workshop - DerbySocial Media Workshop - Derby
Social Media Workshop - Derby
 
Social Media for Organisations
Social Media for OrganisationsSocial Media for Organisations
Social Media for Organisations
 
Marketing.Wom.10.6.09[1]
Marketing.Wom.10.6.09[1]Marketing.Wom.10.6.09[1]
Marketing.Wom.10.6.09[1]
 
Archway Wardens Social Media Talk
Archway Wardens Social Media TalkArchway Wardens Social Media Talk
Archway Wardens Social Media Talk
 
Afp 2010
Afp 2010Afp 2010
Afp 2010
 
Social Media for Organisations
Social Media for OrganisationsSocial Media for Organisations
Social Media for Organisations
 
Get Noticed Get Hired Webinar
Get Noticed Get Hired WebinarGet Noticed Get Hired Webinar
Get Noticed Get Hired Webinar
 
Get Noticed Get Hired Webinar
Get Noticed Get Hired WebinarGet Noticed Get Hired Webinar
Get Noticed Get Hired Webinar
 
Scrutiny and social media
Scrutiny and social mediaScrutiny and social media
Scrutiny and social media
 
Discovering The Value Of Social Networks and Communities of Practice
Discovering The Value Of Social Networks and Communities of PracticeDiscovering The Value Of Social Networks and Communities of Practice
Discovering The Value Of Social Networks and Communities of Practice
 
Lindy asimus social media for business introduction
Lindy asimus social media for business introductionLindy asimus social media for business introduction
Lindy asimus social media for business introduction
 
Social Media For Organisations Workshop
Social Media For Organisations WorkshopSocial Media For Organisations Workshop
Social Media For Organisations Workshop
 
Online marketing and conceptual thinking - college 3 - online reputation man...
Online marketing and conceptual thinking -  college 3 - online reputation man...Online marketing and conceptual thinking -  college 3 - online reputation man...
Online marketing and conceptual thinking - college 3 - online reputation man...
 
Engaging communities – talking about mental health online
Engaging communities – talking about mental health onlineEngaging communities – talking about mental health online
Engaging communities – talking about mental health online
 
Introduction To Networking
Introduction To NetworkingIntroduction To Networking
Introduction To Networking
 

Recently uploaded

GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):comworks
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking MenDelhi Call girls
 
Snow Chain-Integrated Tire for a Safe Drive on Winter Roads
Snow Chain-Integrated Tire for a Safe Drive on Winter RoadsSnow Chain-Integrated Tire for a Safe Drive on Winter Roads
Snow Chain-Integrated Tire for a Safe Drive on Winter RoadsHyundai Motor Group
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
Maximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxMaximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxOnBoard
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksSoftradix Technologies
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Alan Dix
 
How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?XfilesPro
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptxLBM Solutions
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxMalak Abu Hammad
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsEnterprise Knowledge
 
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphNeo4j
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machinePadma Pradeep
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 3652toLead Limited
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Allon Mureinik
 
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j
 

Recently uploaded (20)

GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):CloudStudio User manual (basic edition):
CloudStudio User manual (basic edition):
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Snow Chain-Integrated Tire for a Safe Drive on Winter Roads
Snow Chain-Integrated Tire for a Safe Drive on Winter RoadsSnow Chain-Integrated Tire for a Safe Drive on Winter Roads
Snow Chain-Integrated Tire for a Safe Drive on Winter Roads
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
Maximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptxMaximizing Board Effectiveness 2024 Webinar.pptx
Maximizing Board Effectiveness 2024 Webinar.pptx
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other Frameworks
 
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...Swan(sea) Song – personal research during my six years at Swansea ... and bey...
Swan(sea) Song – personal research during my six years at Swansea ... and bey...
 
How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?How to Remove Document Management Hurdles with X-Docs?
How to Remove Document Management Hurdles with X-Docs?
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptx
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machine
 
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
Tech-Forward - Achieving Business Readiness For Copilot in Microsoft 365
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
 
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
 

How to use social netengage with tenants

  • 1. How to use social networking sites to engage with your tenants NHF Marketing and Communications Conference 10 March 2011 Kate Hughes Wolverhampton Homes
  • 2.
  • 4. And now? Your customers are online (and talking about you).
  • 5. And about a million others!
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.