Transcript of a discussion on how managed service providers are building better security postures to help small- to medium-sized businesses and enterprises best manage and protect their customers’ end devices and workspaces.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
This article is all about what AI trends will emerge in the field of creative operations in 2024. All the marketers and brand builders should be aware of these trends for their further use and save themselves some time!
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
This article is all about what AI trends will emerge in the field of creative operations in 2024. All the marketers and brand builders should be aware of these trends for their further use and save themselves some time!
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
More than Just Lines on a Map: Best Practices for U.S Bike Routes
This session highlights best practices and lessons learned for U.S. Bike Route System designation, as well as how and why these routes should be integrated into bicycle planning at the local and regional level.
Presenters:
Presenter: Kevin Luecke Toole Design Group
Co-Presenter: Virginia Sullivan Adventure Cycling Association
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...DevGAMM Conference
Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.
This presentation was designed to provide strategic recommendations for a brand in decline. The deck also incorporates a situational assessment, including a brand identity, positioning, architecture, and portfolio strategy for the Brand.
Presentation originally created for NYU Stern's Brand Strategy course. Design by Erica Santiago & Chris Alexander.
Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them wellSaba Software
According to the latest State of the American Manager report from Gallup, employees who have regular meetings with their managers are almost three times as likely to be engaged as those who don’t. These regular check-ins keep managers and employees in sync and aligned. Want to see better manager/employee relationships in your organisation? Then make an all-in commitment to 1:1 meetings. Not sure how? You’ve come to the right place.
In this webinar with Jamie Resker, Founder and Practice Leader for Employee Performance Solutions (EPS), and Teala Wilson, Talent Management Consultant at Saba Software, you’ll get the inside track on how to hold effective 1:1 meetings, including tips for getting managers on board.
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Join us for this 1-hour webinar to get practical tips for building better manager-employee relationships with intention and purpose.
About the Speakers
Jamie Resker - Founder and Practice Leader for Employee Performance Solutions (EPS)
Jamie Resker, Practice Leader and Founder of Employee Performance Solutions, is a recognized innovator in performance management. She is the originator of the-the Performance Continuum Feedback Method® and Conversations to Optimize Employee Performance training program; tools and training that reshape communications between managers and employees to drive and align performance. Jamie is on the faculty for the Northeast Human Resources Association, is a contributor to Halogen Software's Talent Space Blog, and is an editorial advisory board member for HR Examiner.
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Teala is a Talent Management Consultant at Halogen Software, now a part of Saba Software. She has worked with teams on a national and global level supporting human resources in areas such as performance management, recruitment, employee benefit programs, training and talent development, workforce planning and internal communications. Teala also has a personal passion for visual arts and design.
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This video by Simplilearn will explain to you Introduction to C Programming Language. Introduction to C Programming Language Tutorial For Beginners will explain to you the C language's history, C's importance, its features, real-world applications, and some of its advantages and disadvantages.
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Dennis Ritchie, a computer scientist, could identify the gaps and tap out the best features from both B and BCPL languages to invent a new hybrid.
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The widespread use of C started to take over the IT industry. Unraveling the potential of C, the designers began to discover new possibilities that led them to focus on the big picture.
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The designers at Bell Laboratories ensured that their programming language solved the issues with B and BCPL and the ones they had foreseen.
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Dennis Ritchie, a computer scientist, was able to identify the gaps and tap out the best features from both B and BCPL languages to invent a new hybrid.
Hence, C was born in 1972 at Bell Laboratories. A remarkably simple and highly readable programming language resulted in groundbreaking advancements in the IT industry.
✅What is C++ Programming?
C++ is an enhanced and extended version of C programming language, developed by Bjarne Stroustrup in 1979 as part of his Ph.D. project. Bjarne developed what he called ‘C with Classes’ (later renamed C++) because he felt limited by the existing programming languages that were not ideal for large scale projects. He used C to build what he wanted because C was already a general-purpose language that was efficient and fast in its operations.
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With just C++ programming expertise, you will have excellent job opportunities, salaries, and career prospects. However, for a career based on programming languages such as Java and Python (which are in more demand than C++) or for careers based on front-end, back-end, and full-stack
How MSPs Leverage Bitdefender’s Layered Approach to Security For Comprehensive Client Protection
1. Page 1 of 10
How MSPs Leverage Bitdefender’s
Layered Approach to Security For
Comprehensive Client Protection
Transcript of a discussion on how managed service providers are building better security
postures to help small- to medium-sized businesses and enterprises best manage and
protect their customers’ end devices and workspaces.
Listen to the podcast. Find it on iTunes. Get the mobile app. Download the
transcript. Sponsor: Bitdefender.
Dana Gardner: Welcome to the next edition of the BriefingsDirect podcast series, now
in its 13th year. I’m Dana Gardner, Principal Analyst at Interarbor Solutions, your host
and moderator.
As solving security concerns has risen to the top of the requirements list for just about
everyone, service providers in particular have had to step up their game. Because just
as cloud models and outsourcing of more data center functions have become more
popular, the security needs have grown even more fast-paced and pressing.
As small- to medium-sized businesses (SMBs) have turned to managed service
providers (MSPs) to be in effect their IT departments, they are also seeking MSPs to
serve as their best defenses against the latest security risks.
Today’s BriefingsDirect security insights discussion
examines how MSPs are building better security
postures from their networks and data centers. Here to
discuss the role of the latest security technology in
making MSPs more like security services providers
(SSPs) is Brian Luckey, Director of Managed Services
at All Covered, IT Services from Konica Minolta, in
Ramsey, New Jersey. Welcome, Brian.
Brian Luckey: Thank you for having me.
Gardner: We are also joined by Jeremy Wiginton,
Applications Administrator, also at All Covered, IT
Services from Konica Minolta. Welcome, Jeremy!
Jeremy Wiginton: Thank you.
Luckey
2. Page 2 of 10
Gardner: What are some of the trends that have been driving the need for MSPs like
yourselves to provide even more and better security solutions?
Managing security expectations
Luckey: As MSPs, we are expected, especially for SMBs, to cover the entire gamut
when it comes to managing or overseeing an organization’s IT function. And with IT
functions come those security services.
It’s just an expectation at this point when you are managing the IT services for our
clients. They are also expecting that we are overseeing the security part of that function
as well.
Gardner: How has this changed from three to five years ago? What has changed that
makes you more of an SSP?
Luckey: A major driver has been the awareness of needing heightened security. So all
of the news, the different security breach events -- especially over the last 12 months, let
alone the last couple of years -- with WannaCry and Petya.
Now, not only companies but the owners and
executives are more in tune with the risks. This has
sparked more interest in making sure that they are
protected and feel like they are protected. This has
all definitely increased the need for MPSs to provide
these IT services.
Gardner: As we have had more awareness, more concerns, and more publicity, then
the expectations are higher.
Jeremy, what are some of the technical advances that you feel are most responsible for
allowing you as an MSP to react better to these risks?
Wiginton: The capability for the fast analytics, the fast reporting, and the fast responses
that we can get out of the products and solutions that we use helps tremendously in
making sure that our clients are well-protected and that security -- any security issues
that might pop up -- are mitigated very, very quickly.
Gardner: The role of compliance requirements has also risen. Are your clients also
seeking more security and privacy control around such things as the Health Insurance
Portability and Accountability Act (HIPAA) or Payment Card Industry Data Security
Standard (PCI DSS) and nowadays the General Data Protection Regulation (GDPR)?
Tools and regulations
Not only companies, but the
owners and executives are
more in tune with the risks.
3. Page 3 of 10
Luckey: Oh, absolutely. We provide IT services to a variety of different industries like
the financial industry, insurance, and health care. In those industries, they have high
regulations and compliance needs, which are growing more and more. But there are
also companies that might not fall into those typical industries yet have compliance
needs, too -- like PCI and GDPR, as you mentioned.
Gardner: As Jeremy mentioned, speed is critical here. What’s been a challenge for
organizations like yours to react to some of these issues -- be it security or compliance?
Luckey: That’s a great question. There are a couple of things. One is technology;
having the right technology that fits not only our business needs, but also our clients'
needs. That’s a huge impact for us -- being able to provide the right service and the right
fit.
But also integration points are important. Disparate systems that don’t integrate well or
work well together can be a difficulty for us to service our clients inappropriately. If we
have internal chaos, how can we provide a great service to our clients?
The proper progression and adoption of
services and solutions is also key. We are in
a technological world, for sure, and as
technology progresses it only gets better,
faster, cheaper, and smarter. We need to be
able to use those solutions and then pass
along the benefits to our clients.
Gardner: Jeremy, we have been speaking generally about data center services, IT
services, but what about the applications themselves? Is there something specific to
applications hosting that helps you react more quickly when it comes to security?
Quick reactions
Wiginton: Most assuredly. A lot of things have been getting bloated. And when things
get bloated, they get slowed down, and clients don’t want them on their machines --
regardless of how it impacts their security.
So being able to deliver a modern security product that is lightweight, and so fast that
the clients don’t even notice it is essential. These solutions have come a long way
compared to when you were constantly doing multiple things just to keep the client
happy and having to compromise things that you may not have wanted to compromise.
Gardner: It wasn't that long ago that we had to make some tough tradeoffs between
getting security, but without degrading the performance. How far do you think we have
come on that? Is that something that's essentially solved nowadays?
As technology progresses, it only
gets better, faster, cheaper, and
smarter. We need to be able to use
those solutions and then pass along
the benefits to our clients.
4. Page 4 of 10
Wiginton: For the most part, yes. We have a comprehensive solution, where one
product is doing the job of many, and the clients still don't notice.
Gardner: Tell us more, Brian, about All Covered. You have 1,200 employees and have
been doing this since 1997. What makes you differentiated in the MSP market?
Longevity makes a difference
Luckey: We have been around a long time. I think
our partnership and acquisition by Konica Minolta
many years ago has definitely been a huge
differentiator for us. Being focused on the office
workplace of the future and being able to have
multiple different technologies that serve an
organization’s needs is definitely critical for us and
the differentiating factor.
We have been providing computing and networking services, and fulfilling different
application needs across multiple vertical industries for a long time, so it makes us one
of the major MSP and IT players.
Gardner: But, of course Konica Minolta is a global company. So you have sister
properties, if you will, around the globe?
Luckey: That is correct, yes.
Gardner: Let's find out what you did to solve your security and performance issues and
take advantage of the latest technology.
Luckey: We set out to find a new endpoint security vendor that would meet the high
demands of not only our clients, but also our internal needs as well to service those
clients appropriately.
We looked at more than a dozen different solutions covering the endpoint security
marketplace. Over about six months we narrowed it down to the final three and began
initial testing and discussions around what these three endpoint security vendors would
do for us and what the success factors would look like as we tested them.
We eventually choose Bitdefender Cloud Security for MSPs.
Gardner: As an MSP, you are concerned not only with passing along great security
services, but you have to operate on a margin basis, and take into consideration how to
cut your total cost over time. Was there anything about the Bitdefender approach that's
allowed you to reduce man hours or incidents? What has been impactful from an
economic standpoint, not just a security posture standpoint?
Being focused on the office
workspace of the future and
being able to have multiple
different technologies that
serve an organization’s needs
is definitely critical for us and
the differentiating factor.
5. Page 5 of 10
A streamlined security solution
Luckey: Bitdefender definitely helped us with that. Our original endpoint security
solution involved three different solutions, including an anti-malware solution. And so just
being able to condense those into one -- but still providing the best protection that we
could find -- was important to us. That’s what we found with Bitdefender. That definitely
saved us some costs from the reduction of overall number of solutions.
But we did recognize other things in choosing Bitdefender, like the reduction of incidents;
I think we reduced them by about 70 percent. That translated into a reduction of people
and manpower needed to address issues. That, too, was a big win for us. And having
such a wide diversity of clients -- and also a large endpoint base -- those were big wins
for us when it came down to choosing Bitdefender.
Gardner: Jeremy, we’re talking about endpoint security, and so that means the
movement of software. It means delivery of patches and updates. It means management
of those processes. What was it about Bitdefender along the logistical elements of
getting and keeping the security in place?
Wiginton: Having everything managed, a single pane of glass interface for the endpoint
security side, that has saved a ton of time. We are not having to go look in three different
places. We are not having to deal with some of our automated things that are going on.
We are not having to deal with two or three different APIs to try and get the same
information or to try and populate the same information.
We have one consistent product to work
with, a product that, as Brian said, has cut
down on the number of things that come
across our desks by at least 70 percent.
The incidents still occur, but they are
getting resolved faster and on a more
automated basis with Bitdefender than they
were in the past with our other products.
Gardner: Brian, where you are in your journey of this adoption? Are you well into
production?
Luckey: We are well into the journey. We chose Bitdefender in mid-2016, and we were
deployed in January 2017. It's been about a year-and-a-half now, and still growing.
We have grown our endpoints by about 30 percent from the time that we originally went
live. Our business is growing, and Bitdefender is growing with us. We have continued to
have success and we feel like we have very good protection for our clients when it
comes to endpoint security.
We have one consistent product to
work with … that has cut down on the
number of things that come across our
desk by 70 percent. The incidents still
occur, but they are getting resolved
faster and on a more automated basis.
6. Page 6 of 10
Gardner: And now that you have had that opportunity to really evaluate and measure
this in business terms, what about things like help desk, remote patch management,
reporting? Are these things that have changed your culture and your business around
security?
Reporting reaps rewards
Luckey: Yes, absolutely. We have been able to reduce our incidents, and that’s
obviously been a positive reflection on the service desk and help desk on taking calls
and those type of issues.
For patching, we have a low patch remediation rate, which is great. I’m sure that
Bitdefender has been a strong reflection on that.
And for reporting, it's big for us. Not only do we have more in-depth and detailed
reporting for our clients, but we also have the capability to give access to our clients to
manage their own endpoints, as well as to gain reports on their own endpoints.
Gardner: You’re able to provide a hybrid approach, let them customize -- slice and dice
it the way they want for those larger enterprise clients. Tell us how Bitdefender has
helped you to be a total solution provider to your SMB clients?
Luckey: Endpoint security has become a
commodity business. It’s one of those things
you just have to do. It’s like a standard
requirement. And not having to worry about our
standard offerings, like endpoint security -- we
just know it works, we know how it works, we
are very comfortable on how it works, and we
know it inside and out. All of that makes life
easier for us to focus on the other things, such
as the non-commodity businesses or the more
advanced items like security information management (SIM) and manage unified threat
management (UTM).
Gardner: What now can you do now with such value-added services that you could not
do before?
Luckey: We can focus more on providing the advanced types of services. For example,
we recently acquired a [managed security services and compliance consulting]
company, VioPoint, that focuses solely on security offerings. Being able to focus on
those is definitely key for us.
Gardner: Jeremy, looking at this through the applications lens again, what do you see
as the new level of value-added services that you can provide?
Not having to worry about our
standard offerings, like endpoint
security – we just know it works,
we know how it works, we are very
comfortable on how it works, and
we know it inside and out. All of
that makes life easier for us to
focus on the other things.
7. Page 7 of 10
Fewer fires to extinguish
Wiginton: We are bringing in and evaluating Bitdefender technologies such as Full
Disk Encryption. It has been a nice little product. I have done some testing with it, they
let me in on their beta of it, which was really nice. It’s really easy to use.
Also, [with Bitdefender], because there's a lot less remediation needed on security
incidents, we have seen a great drop in things like ransomware. As a result, I am able to
focus more on making sure that our clients are well protected and making sure that the
applications are working as intended -- as opposed to having to put out a fire because
the old solution let something in that it shouldn’t have.
Gardner: It’s been great to talk about this in the abstract, but it's very powerful too if we
can get more concrete examples.
Do you have any use cases for your MSP endpoint security and management
capabilities that you can point to?
Luckey: The one that comes to mind, and always sticks with me, is a legal client of ours.
When we rolled out Bitdefender to replace the older security solutions they had, their
business stopped. And the reason their business stopped is there was malware being
detected, and we couldn’t find out where it was coming from.
After additional research, we found that their main application to manage their clients
and to manage billing -- basically to run their business -- the executable file that they
would take and copy and actually install that application on every desktop, that had
malware in it.
The previous solutions didn’t catch that. Every time they were deploying this application
to new users, or if they had to redeploy it, they were putting malware on every machine,
every time. We weren't able to detect it until we had Bitdefender deployed. Once
Bitdefender detected it, it stopped the business, which is not good. The better part was
that we were able to detect the malware that was being spread across the different
machines.
That’s one example that I always remember
because that was a big deal, obviously by stopping
the business. But the most important part was that
we were able to detect malware and protect that
company better than they had been protected
before.
Gardner: The worst kind of problem is not knowing what you don’t know.
Luckey: Exactly! Another example is a large client that has many remote offices for its
dental services, all across the US. Some offices had spotty Internet access, so deploying
The most important part was
that we were able to detect
malware and protect that
company better than they
had been protected before.
8. Page 8 of 10
Bitdefender was challenging until we used Bitdefender Relay. And Relay allowed us to
deploy it once to the company and then deploy most of the devices with one
deployment, instead of having to deploy one agent at a time.
And so that was a big benefit that we didn’t have in
the past. Being able to deploy it once and then
have all the other machines utilize that Relay for
the deployments made it a lot easier and a lot
faster due to the low bandwidth that was available
in those locations.
Wiginton: We had a similar issue at a company where they would not allow their
servers to have any Internet access whatsoever. We were able to set up a desktop as
the Relay and get the servers connected to the Relay on the desktop to be able to make
sure that their security software was up-to-date and checking in. It was still able to do
what it was supposed to, as opposed to just sitting there and then alerting whenever its
definitions became out of date because it didn't have Internet access.
Gardner: Let’s look to the future and what comes next. We have heard a lot about
encryption, as you mentioned, Jeremy. There's also a of research and development
being done into things like machine learning (ML) to help reduce the time to remediation
and allow the security technology to become more prescriptive, to head things off before
they become a problem.
Brian, what are you looking for next when it comes to what suppliers like Bitdefender can
do to help you do your job?
Future flexibility and functionality
Luckey: We have already begun testing some of the newer functionality being released
to the Bitdfender MSP Cloud Security suite this month. We are looking into the advanced
security and ML features, and some new functionality they are releasing. That’s
definitely our next approach when it comes to the next generation of the Bitdefender
agent and console.
And in addition to that, outside of Bitdefender, we are also expanding the services from
our new security acquisition, VioPoint, and consolidating those to provide best-in-class
security offerings to our clients.
Gardner: Jeremy, what entices you about what's coming down the pike when it comes
to helping to do your job better?
Wiginton: I’m really looking forward to Bitdefender’s Cloud, which allows us a lot more
flexibility because we are not having to allocate our own internal resources to try and do
the analytics. So their Sandbox Analyzer and things that are coming soon really do
Being able to deploy it once
and then have all the other
machines utilize that Relay
for the deployments made it a
lot easier and a lot faster.
9. Page 9 of 10
interest me a lot. I am hoping that that will further chop down the number of security
incidents that come across our desk.
Gardner: What would you suggest in hindsight, now that you have made a big transition
from multiple security providers to more of a consolidated comprehensive approach?
What have you learned that you could share with others who are maybe not quite as far
along in the journey as you?
Testing, testing
Luckey: Number one is testing. We did a pretty good job of testing. We took a three-
pronged approach of internal, external, and then semi-internal, so our help desk folks.
Make sure that you have a comprehensive test plan to test out how many bad guys are
being protected, what kind of malware is being blocked, and the functionality. That's the
big one … test, test, and test some more.
Choosing the right partner and the right vendor, if you will, is key. I believe in having
partners instead of just vendors; vendors just supply products, but partners work
together to be successful.
It’s kind of like dating, date the right partner until you find the right one -- and Bitdefender
has definitely been a great partner for us.
Otherwise, have your requirements set up for what success looks like, those are all
important. But the testing -- and making sure you find the right partner – those were key
for us. Once we knew what we wanted, the rest of it fell into place.
Gardner: Jeremy, from your perspective, what advice could you give others who are just
starting out?
Wiginton: Make sure that you are as thorough as possible in your testing, and get it
done sooner rather later. The longer you wait, the more advanced threats are going to
be out there and the less likely you are going to catch them on an older solution. Do your
homework and you have to be on the ball with it.
Gardner: I’m afraid we’ll have to leave it there. You have been listening to a sponsored
BriefingsDirect discussion on how small to medium-sized businesses have increasingly
turned to managed service providers to be among their greatest defenses against the
latest security risks.
And we’ve learned how new and increasingly intelligent security technologies from such
vendors as Bitdefender are making MSPs more like SSPs for their clients.
Please join me now in thanking our guests, Brian Luckey, Director of Managed Services
at All Covered in Ramsey, New Jersey. Thank you, Brian.
10. Page 10 of 10
Luckey: Thanks for having me.
Gardner: And we have been here with Jeremy Wiginton, Applications Administrator at
All Covered. Thank you so much, Jeremy.
Wiginton: Thank you, very much.
Gardner: I ‘m Dana Gardner, Principal Analyst at Interarbor Solutions, your host and
moderator for this ongoing series of BriefingsDirect discussions.
A big thank you also to our sponsor, Bitdefender, for supporting these presentations. A
big thank you as well to our audience for joining. Please pass this on to your IT
community, and do come back next time.
Listen to the podcast. Find it on iTunes. Get the mobile app. Download the
transcript. Sponsor: Bitdefender.
Transcript of a discussion on how managed service providers are building better security
postures to help small- to medium-sized businesses and enterprises best manage and
protect their customers’ end devices and workspaces. Copyright Interarbor Solutions,
LLC, 2005-2018. All rights reserved.
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