This document contains an agenda for a webinar titled "How can Insurers Accelerate Digital Transformation with Data Virtualization". The webinar includes presentations on customer 360 and knowing customers in the new normal, what is data virtualization, use cases and benefits of data virtualization, and a question and answer session. Data virtualization is presented as a way for insurers to achieve real-time data integration, lower costs, enable self-service and governance, and support faster business decisions. The webinar highlights how data virtualization can help insurers realize benefits like higher productivity, compliance, and lower IT costs.

1. ABeam LightStream Analytics
Tuesday, 25 August 2020
10am to 11am (SGT)

2. © 2017 ABeam Consulting Ltd.Confidential1
10:00am
Welcome and Introductions – ABeam
LightStream Analytics (Host)
~ by Chris Whitaker
10:10am
Customer 360, New Normal in “Knowing Your
Customers” – ABeam Consulting
~ by Kei Takasaku
10:25am
What is Data Virtualization, Use Cases, and
Benefits - Denodo
~ By Alex Hoehl
10:50am
Summary and Q&A – ABeam LightStream
Analytics
~ by Chris Whitaker
Webinar Agenda
How can Insurers Accelerate Digital Transformation
with Data Virtualization

3. © 2017 ABeam Consulting Ltd.Confidential2
Introduction on ABeam LightStream
Analytics
Chris Whitaker

4. © 2017 ABeam Consulting Ltd.Confidential3
6,256Global headcount
(April 1st, 2020)
1981Founded
ABeam offices
(April 1st, 2019) 28offices, 12countries/areas
SingaporeKuala Lumpur
Penang
Bangkok
Jakarta
Our Presence in SEA, 700+ resource capability
Shenzhen
Ho Chi Minh City
ABeam Office
Hong Kong
Manila
Hanoi
Company Highlights
Originally a part of Deloitte global
network, and an independent global
consulting firm since 2003
ABeam Singapore has around 200 resource capability
including Indonesia offshore practice for ALSA
✓ ABSG 100+
✓ ALSASG 50+
✓ ALSAID 50+

5. © 2017 ABeam Consulting Ltd.Confidential4
ABeam LightStream Core Services
Advanced
Analytic
Performance
Management
Our Core
Services
Data
Management
Creating Smart Businesses
Helping businesses to leverage their data to
generate insightful information and drive
measurable business initiatives.
• Dashboards & BI
• Predictive Analytics (R)
• Machine Learning
• IOT Analytics
Optimizing the Reporting Cycle
Shortening financial reporting cycles by
offering flexible frameworks for financial
Modelling, Planning, Analysis, Consolidation
and Reporting
• Business Planning Forecasting
• Financial Consolidation
• Strategic Planning
• Financial Reporting
Capitalizing on Data
Applying latest tools and technologies to aggregate,
transform, and align data into usable forms &
manage it.
• Data Ingestion
• Transformation
• Data Warehousing
• Big Data
• Managing Master Data
• Data Security

6. © 2017 ABeam Consulting Ltd.Confidential5
Technology Partner with Denodo
Reporting &
Analytics
Tools
Sources

7. Customer 360
New Normal in “Knowing
Your Customers”
- Kei Takasaku

8. © 2017 ABeam Consulting Ltd.Confidential7
New Normal of “Knowing Your Customers”
Insurance is all about:
• The right product/services;
• To the right people;
• At the right price;
• At the right time; and
• In the right way.
When crafted together well, enables:
• Improved CX;
• New customer acquisition;
• Long-term client retention;
• Untapped market identification; and
• Products/service gap identification.
Happy Customers!
=

9. © 2017 ABeam Consulting Ltd.Confidential8
New Normal of “Knowing Your Customers”
The word “RIGHT” is Subjective:
• What is right for you might not be right for me;
• “Cookie-cutter” approach doesn’t work;
• Requires behavioral analysis;
• Leading to “personalization” of how insurers interact with customers
21%
13%
61%
5%
Text/Email
Phone
None
Unsure/Don’t
know
Customer Survey during COVID-19 (Singapore)
Insurers’ may have
contacted…however didn’t
register to 66% of the customers,
although 31% were, in fact
searching for new policies.
Source: Swiss Re

10. © 2017 ABeam Consulting Ltd.Confidential9
New Normal of “Knowing Your Customers”
“Personalization” is a journey supported by combination of data.
Simplified blue-print towards Personalization
Core Systems
Calls CRM
Wearables
NLP
Hardcopy Image AI OCR
Reporting
Leads/Sales
Mgmt Platform
Predictive Models
Fraud
Detection
Sentiment-based
Call SupportCentral
Repository
Coverage Config
Value-added
Services
Payment
UW/Rate
Actions
SNS Accounts
Keyword: “Real-time”

11. © 2017 ABeam Consulting Ltd.Confidential10
New Normal of “Knowing Your Customers”
Challenge, is in developing/managing the “Central Repository”. Central
Repository
1) Must be able to provide return value “real-time”
• Conventional approach relies on daily batch, which by then
opportunities could have been missed…
2) Must be able to cater to additional data sources/elements in “quick TAT”
• In a typical set-up, this leads to entire SDLC taking time and effort…
3) Must be able to comply with the “data security/governance” standards
• Increased data and users equates to increased access and security controls
Common Themes:
In reverse…as long as these issues can be solved, you are ready!

12. © 2017 ABeam Consulting Ltd.Confidential11
New Normal of “Knowing Your Customers”
Insurance is all about:
• The right product/services;
• To the right people;
• At the right price;
• At the right time; and
• In the right way.
To customers, it all about how
insurers leave a lasting impression:
• “These guys know me so well!”
• “They went beyond just trying to
sell policies to me!”
• “They recommended me the exact
protections I was looking for!”
Are you ready to embark on the journey to remain ahead of competition?

13. Data Virtualization
is Changing the
Game for
Insurance
Companies
“Modern, Agile Data and
Analytics “
Alex Hoehl
August 2020

14. 13
The Importance of Data Architecture

15. 14
The Importance of Data Architecture
Traditional Approach: ETL
• Long time around
• Slow to build / change
• High Effort
• No Real Time Data

16. 15
Logical Data Integration: the Path to the Future
Adopt the Logical Data Warehouse Architecture to Meet Your
Modern Analytical Needs”. Henry Cook, Gartner April 2018

17. 16
Logical Data Integration: the Path to the Future
Adopt the Logical Data Warehouse Architecture to Meet Your
Modern Analytical Needs”. Henry Cook, Gartner April 2018

18. 17
Logical Data Integration: the Path to the Future
Adopt the Logical Data Warehouse Architecture to Meet Your
Modern Analytical Needs”. Henry Cook, Gartner April 2018
DMDM DM

19. 18
Logical Data Integration: the Path to the Future
Adopt the Logical Data Warehouse Architecture to Meet Your
Modern Analytical Needs”. Henry Cook, Gartner April 2018
DM

20. 19
Six Essential Capabilities of Data Virtualization
1. Business Semantic - Data abstraction
Layer
2. Zero replication, zero relocation
3. Real-time information
4. Self-service data services
5. Centralized metadata, security
& governance
6. Cloud-Hybrid Accelerator

21. 20
Denodo ‘Solution’ Categories – Top 4
Data Services
✓ Data as a Service
✓ Data Marketplace
✓ Data Services
✓ Application and Data
Migration
Cloud Solutions
BI and Analytics
✓ Self-Service Analytics
✓ Logical Data Warehouse
✓ Enterprise Data Fabric
Data Lakes
✓ Logical Data Lake
✓ Data Warehouse
Offloading
✓ IoT Analytics
✓ Cloud Modernization
✓ Cloud Analytics
✓ Hybrid Data Fabric

22. Denodo Overview
20 Years Focus on Data

23. 22
Denodo Company Profile
The Leader in Data Virtualization
DENODO OFFICES, CUSTOMERS, PARTNERS
Palo Alto, CA.
Global presence throughout North America,
EMEA, APAC, and Latin America.
LEADERSHIP
▪ Longest continuous focus on data
virtualization – since 1999
▪ Leader in 2018 Forrester Wave – Big
Data Fabric
▪ Winner of numerous awards
CUSTOMERS
~800 customers, including many F500 and
G2000 companies across every major industry
have gained significant business agility and ROI.
FINANCIALS
Backed by $4B+ private equity firm.
50+% annual growth; Profitable.

24. 23
Gartner Magic Quadrant and Forrester Waves
Analyst Reports
2020 Gartner Magic Quadrant for Data Integration ToolsForrester WaveTM: Big Data Fabric, Q2 2018Forrester Wave: Enterprise Data Virtualization, Q4 2017

25. Customer Benefits –Summary
How DV contributes to Customers’ Success

26. 25
Complete enterprise information, combining Web,
cloud, streaming, and structured data
80% (or more) faster time to Value - ROI
realization within 6 months, with the flexibility to
adjust to unforeseen changes
45% Lower TCO - reduction in integration costs, in
terms of resources and technology
Real-time integration and data access, enabling
faster business decisions
Self-Service, Security and Governance in one
integrated platform
The Benefits of Data Virtualization
“Get it Real-time and Get it Fast!”
Higher Productivity through Better Decisions and Self-Service
Compliance and Governance
Lower IT Cost

27. Q&A and Wrap-up
~ by Chris Whitaker

28. © 2017 ABeam Consulting Ltd.Confidential27
NEXT
STEPS
Requirements Discussion and Demo
Use Case Analysis for Your Business
Prepare a Solution Proposal
Email us
jbin@abeam.com /
llum@abeam.com