A healthcare management system (HMS) improves hospitals and clinics in several key ways: 1) It integrates and organizes the large amounts of data that healthcare organizations need to track, including clinical, financial, patient, and other medical data. 2) It allows doctors to access patient medical histories and test results digitally through electronic medical records, improving diagnosis and care. 3) It enhances the patient experience through online appointment booking, health assistance, and access to their own health records. 4) It automates administrative and documentation tasks through robotic process automation to reduce errors and improve efficiency.

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How a healthcare management system
(HMS) is improving hospitals and
clinics?
The global digital health market was at US$179.6 billion in 2016 and by the end
of 2025, it is estimated to cross US$536.6 billion, according to the statistics
from Transparency Market Research, leading research and advisory firm. These
rising numbers indicate the massive scope of digitalization in healthcare.
Needless to say, technology has been a game-changer in saving countless
patients and improving the quality of our lives. Hence, most of the medical
organizations are adopting the latest digital trends to provide the best possible
services to their patients. The organizations that do not adopt these
advancements in the coming years could probably lose their patients and
ranking.
Medical organizations adopting primitive style of technologies could face
several issues like:
• Difficulty in coordination (sorting, filing, maintaining, and accessing) of
endless paperwork

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• Gathering of accurate medical data from different systems to store on a
centralized platform
• Lack of communication between doctors, hospital staff and patients
whenever needed
• Manual billing and claims management processes, leading to error and
time wastage of staff
• Disorganized appointment scheduling
• Sensitive medical data scattered across places, threatening its security
Digital solutions like a full-fledged healthcare management system or medical
app solutions for doctors are playing a big role in improving these challenges.
They are enhancing the operations of many hospitals, clinics and independent
medical practices in a big way.
It is interesting to know how these solutions have impacted the functioning of
medical organizations. Let’s explore them in detail.
How digitalization is influencing healthcare management?
Data integration:
Healthcare organizations need to track, organize and store a large amount of
data like clinical, financial, patient, claim, pharmacy, R&D, cutting edge
technologies, etc. However, the challenge is to keep it integrated and sorted.
Especially in large or multi-specialty hospitals, several complex systems are
utilized and so, storing the data in one system is tedious. As a solution to this,
virtual data centers are used where all the data is properly distributed in
corresponding enterprise systems and managed efficiently. Such data centers
facilitate the electronic exchange of data and benefit healthcare organizations,
care providers, insurance companies and patients.
Digital medical records and improved data security:
All the necessary patient data like medical history, test results, prescribed
treatment, etc. can now be saved digitally in the form of electronic medical
records (EMRs) and electronic health records (EHRs). These records can be
instantly accessed by the doctors for monitoring the patient’s health and
ensuring an accurate diagnosis.

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To ensure higher security of sensitive medical data, modern healthcare
solutions follow HIPAA compliance, so that, all the standards for medical data
protection are met.
Enhanced care that empowers patients:
Leveraging technology has led to easing the patient journey. It has empowered
them to a greater extent in several ways.
• Patients can instantly book appointments from anywhere using a patient
scheduler app or other doctor on-demand solutions. It saves their efforts
and reduces long waiting hours.
• The facility of online health assistance and e-prescriptions provides
immediate help to patients, especially in case of emergency.
• Check-in and check-out procedures, payment methods, etc. can be made
patient-friendly with use of technology.
• Patients have access to their health records, freedom to communicate
directly with doctors, the ability to choose amongst the best doctors,
and much more.
With this level of authority, the process has become more patient-centric
leading to increased patient participation and higher satisfaction rates.
Automated processes with Robotic Process Automation (RPA):
Managing hospitals is a crucial task where even a small error can cost the lives
of people. So, instead of a manual system, an automated system using Robotic
Process Automation (RPA) avoids human errors, especially in documentation-
related tasks, administrative tasks, etc. For example, software bots can track
patient records like their personal information, health issues, contact details,
etc. and generate reports for audits. Bots can calculate bill amount and speed-
up account settlements. They can also streamline claims management. In large
hospitals, RPA is used to track details like staff availability, room occupancy,
operational information, etc.

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Higher efficiency using the Internet of Things (IoT) in healthcare:
Internet of Things (IoT) is undoubtedly revolutionizing healthcare practices.
Connected wearable devices gather real-time data like heart rate, blood
pressure, calories burned, etc. and proactively alert the doctors about life-
threatening health situations of patients. Likewise, remote monitoring
technology enhances communication and transparency among doctors and
patients.
Other IoT applications include:
• Faster disease diagnosis
• Timely reminders and alert messages
• Error reduction in medical data
• Management of drugs and inventory
• Remote medical assistance
Higher ratings and better hospital reputation:
In this competitive world, any hospital willing to be amongst the top-rated
hospitals should achieve good ratings from patients and insurance companies.
A new-age HMS helps to establish a reputation as a technically advanced and
modern hospital. It contributes to a great extent in improving the patient
experience which allows them to secure a good rating.
Also, the insurance companies rely on electronic data and an HMS is an apt
solution for this. It collects and sends accurate patient information to the
insurance companies in digital format. The companies which send electronic
data have higher chances of getting good ratings by the insurance companies.
Improved clinical decision-making:
A good HMS tracks real-time medical data with high accuracy. Such data-driven
insights make clinical and operational decision-making fast and efficient. With
easy access to clear information at the fingerprints, hospital staff and other
resources can be streamlined and well-managed.

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Biz4solutions Logo and designs are trademarks of Biz4Solutions LLC. All trademarks and logos
referenced herein are the properties of their respective owners.
FINAL THOUGHTS
Clinics and hospitals are already adopting new approaches to enhance the
patient experience. They are modernizing their systems to boost efficiency and
improve productivity. For example, an HMS acts as a reliable solution to
different challenges faced by medical practitioners. Also, the effective
implementation of emerging technologies like IoT, wearable devices, on-
demand solutions, RPA, etc. is playing a remarkable role in healthcare
management.
I hope it was helpful and look forward to knowing your vital thoughts on this.
Which technology-driven solutions can further impact the healthcare practices
according to you?