Hotel services
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The Atrium Plaza Hotel in Barranquilla, Colombia offers modern amenities. It has comfortable rooms with air conditioning, TV, internet, and private bathrooms. Some rooms include a minibar. Hotel facilities include a pool, spa, restaurant serving national and international cuisine, an elegant bar, sauna, laundry service, and private parking. Services provided include room service, business center, airport transportation, childcare, gift delivery, currency exchange, and multilingual staff to assist guests.
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Classification of hotels
This document discusses various ways that hotels can be classified, including by size, star rating system, location, ownership, and length of stay. Hotels are categorized based on the number of rooms as small (25 rooms or less), average (26-99 rooms), above average (100-299 rooms), or large (300+ rooms). Star ratings from one to five stars deluxe are assigned by a hotel committee. Location classifications include city, suburban, airport, motel, resort, rotel (hotel on wheels), floatel (floating hotel), and boatel. Ownership types are independent hotels, chain hotels, management contracts, franchises, and referral groups.
Hotel and classification of hotels
A short preparation to explain the various types of hotels, their special features, the needs that they fulfill, and the kind of customers/guests who would prefer each type.
Types of hotels
The document discusses the types and classifications of hotels in India. It covers the major categories that hotels can be classified under such as location, size, services offered, target markets, and ownership structures. It also outlines the key departments in a hotel's operations as well as challenges and opportunities for the growing hotel industry in India, which includes a lack of infrastructure, intense competition from international brands, and Indian companies now looking to expand overseas.
Hotel presentation
The Country Inn & Suites by Carlson Sahibabad hotel offers 216 guest rooms, including suites, along with facilities like restaurants, banquet halls, a business center, and pool. The hotel aims to provide international standard amenities and services to guests in a vegetarian setting. It is a large hotel located in East Delhi/NCR that hosts conferences, events, and weekend gatherings for families and friends.
HOTEL CLASSIFICATION AND HOTEL ORGANIZATION
This document discusses the classification and organization of hotels in India. It covers various classification systems including star ratings, size, location, clientele, duration of guest stay, and level of service. The star rating system used in India is outlined, ranging from 1 to 5 stars. Heritage hotels are also mentioned. Factors used to determine each star level such as facilities, amenities, and services are provided. Other classification methods covered include size of the hotel, location types like downtown or airport, target clientele, length of guest stays, and level of amenities and services offered.
Classification of Hotels
Classification of Hotels. simple presentation on Classification of Hotels. feb 2015. Hospitality Management
House keeping (Hospitality)
Regarding Housekeeping and Revenue collecting Out lets in house keeping department.Room Layout, Room aminities and Bathroom aminities proviede by the hotel to te guest.
Origin Of Hotel Industry
The document summarizes the origin and development of the hotel industry. It traces the concept of hospitality back to ancient Greece and Rome. Organized inns emerged in Europe in the 13th century and coffee houses opened in the 17th century. The industrial revolution spurred the growth of English inns. The first hotel building was constructed in New York City in 1794. The hotel industry developed further in the 19th century with elegant hotels opening across Europe and North America. In India, hotels emerged under the Mughals and British and the Taj Mahal Hotel opened in 1903, establishing the Taj Group. Other major Indian hotel chains discussed include Oberoi, ITC Welcomgroup, and ITDC.
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Classification of hotels
This document discusses various ways that hotels can be classified, including by size, star rating system, location, ownership, and length of stay. Hotels are categorized based on the number of rooms as small (25 rooms or less), average (26-99 rooms), above average (100-299 rooms), or large (300+ rooms). Star ratings from one to five stars deluxe are assigned by a hotel committee. Location classifications include city, suburban, airport, motel, resort, rotel (hotel on wheels), floatel (floating hotel), and boatel. Ownership types are independent hotels, chain hotels, management contracts, franchises, and referral groups.
Hotel and classification of hotels
A short preparation to explain the various types of hotels, their special features, the needs that they fulfill, and the kind of customers/guests who would prefer each type.
Types of hotels
The document discusses the types and classifications of hotels in India. It covers the major categories that hotels can be classified under such as location, size, services offered, target markets, and ownership structures. It also outlines the key departments in a hotel's operations as well as challenges and opportunities for the growing hotel industry in India, which includes a lack of infrastructure, intense competition from international brands, and Indian companies now looking to expand overseas.
Hotel presentation
The Country Inn & Suites by Carlson Sahibabad hotel offers 216 guest rooms, including suites, along with facilities like restaurants, banquet halls, a business center, and pool. The hotel aims to provide international standard amenities and services to guests in a vegetarian setting. It is a large hotel located in East Delhi/NCR that hosts conferences, events, and weekend gatherings for families and friends.
HOTEL CLASSIFICATION AND HOTEL ORGANIZATION
This document discusses the classification and organization of hotels in India. It covers various classification systems including star ratings, size, location, clientele, duration of guest stay, and level of service. The star rating system used in India is outlined, ranging from 1 to 5 stars. Heritage hotels are also mentioned. Factors used to determine each star level such as facilities, amenities, and services are provided. Other classification methods covered include size of the hotel, location types like downtown or airport, target clientele, length of guest stays, and level of amenities and services offered.
Classification of Hotels
Classification of Hotels. simple presentation on Classification of Hotels. feb 2015. Hospitality Management
House keeping (Hospitality)
Regarding Housekeeping and Revenue collecting Out lets in house keeping department.Room Layout, Room aminities and Bathroom aminities proviede by the hotel to te guest.
Origin Of Hotel Industry
The document summarizes the origin and development of the hotel industry. It traces the concept of hospitality back to ancient Greece and Rome. Organized inns emerged in Europe in the 13th century and coffee houses opened in the 17th century. The industrial revolution spurred the growth of English inns. The first hotel building was constructed in New York City in 1794. The hotel industry developed further in the 19th century with elegant hotels opening across Europe and North America. In India, hotels emerged under the Mughals and British and the Taj Mahal Hotel opened in 1903, establishing the Taj Group. Other major Indian hotel chains discussed include Oberoi, ITC Welcomgroup, and ITDC.
Presentation on industrial training
This is my presentation on hotel management industrial training. It features the Hotel Icon Sector-8 Chandigarh which is a 4-star Boutique Hotel.
Hotel departments
This document summarizes the key departments in a hotel's organizational structure. It divides departments into revenue centers, which directly generate income, and cost centers, which support revenue-generating functions. Revenue centers include front office, food and beverage, and sales and marketing. The document also distinguishes between "front of house" departments like front desk and food service that interact with guests, and "back of house" ones like housekeeping and engineering with limited guest contact. It provides examples of department heads and briefly outlines some core responsibilities of rooms division, food and beverage, and other operational areas.
History of hotel industry
The document provides a history of hotels and the hotel industry. It discusses how the concept of hospitality originated in ancient Greece and Rome. The first hotel was established in 1788 in France. In the 19th century, organized hotel chains began to emerge, starting with the Tremont House in Boston in 1829. Two of the most prominent Indian hotel chains, Taj Hotels and Oberoi Hotels, were founded in 1903 and 1934 respectively. Kemmons Wilson opened the first Holiday Inn in 1952 in Memphis, Tennessee, helping pioneer the modern hotel chain model. The document traces the growth of the hotel industry from ancient times to the establishment of major modern chains.
Rooms division
The document outlines the duties and functions of various hotel departments including reservations, concierge and front desk services, housekeeping, laundry, and security. It provides detailed descriptions of employee responsibilities within each area from maintaining appearances and mastering hotel information to handling guest requests, room bookings, and emergency procedures. The document serves as a comprehensive reference for all operational aspects involved in guest services across different divisions of a hotel.
How to make Training report for Hotel Management
The document provides information about the Radisson Blu Resort in Goa, India. It describes the facilities and amenities available at the resort, including 132 rooms and suites, two swimming pools, a spa, and three restaurants. It also outlines the different room types (Superior, Premium, Executive Suite, Radisson Suites) and details their features. The document concludes with contact information for the resort and acknowledgments.
Hospitality Industry.
The hospitality industry provides facilities for travelers' comfort and leisure, including accommodation, food and beverage services, events, tourism, transportation, and entertainment. It is comprised of sectors like lodging, food and beverage, travel and tourism, and entertainment. The industry aims to support well-being through recreational activities and customer satisfaction. It includes hotels, motels, resorts, restaurants, bars and other services. The hospitality industry is driven by factors such as travel and tourism, economic growth, leisure time, and disposable income.
Business hotel
This document summarizes the key aspects of a business hotel. It begins by defining a hotel and then a business hotel, noting that business hotels cater primarily to business travelers and are located near business districts. They provide amenities focused on business needs, such as high-speed internet, business centers, meeting halls, and secretarial services. The document lists several common amenities at business hotels like conference rooms, gyms, and workspace. It concludes that business hotels are well-suited for business travelers who need facilities like fax, photocopying, meeting spaces, and WiFi during short stays focused on work.
Hyatt | Grand Hyatt Mumbai Hotel & Residences
Hyatt Hotels Corporation is an American hospitality company founded in 1957 that manages luxury hotels worldwide. It began with two motels near Los Angeles and has grown to over 700 properties in 56 countries. The Grand Hyatt Mumbai is a luxury 5-star hotel located near the Mumbai airport that opened in 2004. It has over 400 guest rooms and suites, multiple dining options, a pool, spa, fitness center, and over 30,000 square feet of event space.
Star classification of hotels
This document outlines India's voluntary hotel star classification system administered by the Ministry of Tourism. It describes the criteria for 1-5 star deluxe hotels, as well as heritage hotel categories (Heritage, Heritage Classic, Heritage Grand). Key criteria include room and facility sizes and amenities, levels of staff training, and food/beverage services required at each level. The classification system aims to provide standardized, world-class services to tourists visiting India.
Definition of hospitality
This document discusses the hospitality and catering industry. It begins by outlining the objectives of understanding the industry and career opportunities. Some key points made include that the industry employs over 2 million people in the UK, with half a million working in restaurants. The industry can be split into the commercial sector including hotels and restaurants, and the catering sector providing food services to other businesses. National chains operate standardized services while local businesses offer variety. The document also defines hospitality, catering, and different types of catering services.
HOTEL SERVICES & FACILITIES
this slide provides some information about hotel services and facilities with the real vocabularies. there is a practice for you about the conversation in the hotel.
History of heritage hotel
The document discusses heritage hotels in India. Heritage hotels are palaces constructed before 1954 that have been converted into hotels while maintaining their old elegance. The first heritage hotel was established in 1931 in Portugal. Some features of heritage hotels include architecture reflecting historical styles, cuisine, and facilities like rooms, baths and parking. Famous destinations for heritage hotels in India include Jaipur, Udaipur, Delhi, Mumbai, and more. Specific hotels highlighted are the Taj Mahal Palace in Mumbai and The Imperial in Delhi. Heritage hotels offer a way to experience staying like royalty while still providing modern amenities.
Hotel Visit Presentation
The document summarizes an industry visit by students to the Shangri-La Hotel in Kathmandu, Nepal. It provides background on the hotel, describing it as a five-star hotel located in the capital with 100 rooms and state-of-the-art facilities blended with traditional touches. The visit involved learning about the hotel's facilities like accommodations, banquet halls, restaurants, bars, and gardens. Students provided feedback recommending expanding the pool, gym, and parking areas and adding individual air conditioning to rooms. They concluded the visit was useful for gaining practical knowledge about food production.
The lalit great eastern kolkata industrial training report
The Lalit Great Eastern Kolkata is Asia's first luxury hotel located in Kolkata, India. It has been operating continuously for 165 years, making it the longest operating hotel in the country. The heritage landmark property has 195 guest rooms across categories like Superior, Deluxe, Luxury, and Heritage rooms. It offers facilities like a swimming pool, spa, gym, and restaurants serving global cuisines. The document provides details about the hotel's food production, housekeeping, front office, and F&B outlets like the Alfresco restaurant, Bakery, Legacy Lounge, and Tea Lounge.
Frankfinn Hospitality Presentation ...
Accor operates over 4,000 hotels worldwide across multiple brands from budget to luxury segments. Key budget brands include Motel 6, Studio 6, and Formula 1, while economy brands include Ibis. Midscale brands incorporate Suitehotel, Mercure, and Adagio, and upscale offerings consist of Novotel, Pullman, and Sofitel luxury hotels and resorts.
Introduction to hotel industry
The document provides an introduction to the hotel industry, describing what a hotel is and how they are classified. It discusses how hotels are categorized based on location, facilities offered, length of guest stay, type of clientele, pricing plans, and basis of ownership. It also describes the different types of hotel rooms and rates/plans that hotels offer. The key departments of a hotel, including front office, food and beverage, housekeeping, and maintenance, are outlined.
Hospitality
The document provides information about Devansh Gola's course, batch, and roll number at Frankfinn Institute Of Airhostess Training. It also thanks various people for their support. It then discusses the definition of hospitality. The rest of the document details information about the Lalit hotel chain, including locations, amenities, and history.
Types of Hotel & Room
overview of Different types of hotels classified based on various factors. Types of rooms which provides volume of business to the hotel industry. Location also considered to classify the hotel in public sector
Front office department
This document outlines the key activities and organizational structure of a hotel's front office department. It discusses functions like reservations, reception, bell services, concierge services, and the night audit process. The front office is responsible for welcoming guests, handling reservations and check-ins/outs, providing guest services, managing accounts and payments, and ensuring maximum revenue and customer satisfaction. Effective reservation management, revenue optimization, guest service, and use of property management systems are important concepts for the front office team.
Types of hotels
This document discusses different types of hotels and their key characteristics. It describes small hotels as having 25 rooms or less, average hotels as having 26-99 rooms, and large hotels as having over 300 rooms. It also outlines hotel categories, star ratings, locations, amenities, and ownership structures like chains, independents, franchises, and referral groups.
Classification of hotels, facilities , services and location
Hotels can be classified in various ways, including by ownership, size, location, amenities, and star rating. Ownership models include independently owned, owned by a chain, franchised, or under management contracts. Hotels are also classified based on their size in number of rooms, location such as airport or commercial areas, and level of amenities like luxury features or casinos. Star ratings indicate quality and service levels, with 5 stars having the highest level of accommodations and services. Other categories include heritage hotels converted from historic buildings.
Hotel Facilities
The Marriott Paris Champs-Elysées is located on the famous Avenue des Champs-Elysées in Paris and offers 192 guest rooms including deluxe rooms, executive rooms, parlor suites and a vice presidential suite with views of the Eiffel Tower and Arc de Triomphe. Guests have access to high-speed internet, minibars, cable TV, and 24-hour room service. The hotel also offers a "Romance" package that includes champagne, flowers, breakfast and a late check-out.
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Presentation on industrial training
This is my presentation on hotel management industrial training. It features the Hotel Icon Sector-8 Chandigarh which is a 4-star Boutique Hotel.
Hotel departments
This document summarizes the key departments in a hotel's organizational structure. It divides departments into revenue centers, which directly generate income, and cost centers, which support revenue-generating functions. Revenue centers include front office, food and beverage, and sales and marketing. The document also distinguishes between "front of house" departments like front desk and food service that interact with guests, and "back of house" ones like housekeeping and engineering with limited guest contact. It provides examples of department heads and briefly outlines some core responsibilities of rooms division, food and beverage, and other operational areas.
History of hotel industry
The document provides a history of hotels and the hotel industry. It discusses how the concept of hospitality originated in ancient Greece and Rome. The first hotel was established in 1788 in France. In the 19th century, organized hotel chains began to emerge, starting with the Tremont House in Boston in 1829. Two of the most prominent Indian hotel chains, Taj Hotels and Oberoi Hotels, were founded in 1903 and 1934 respectively. Kemmons Wilson opened the first Holiday Inn in 1952 in Memphis, Tennessee, helping pioneer the modern hotel chain model. The document traces the growth of the hotel industry from ancient times to the establishment of major modern chains.
Rooms division
The document outlines the duties and functions of various hotel departments including reservations, concierge and front desk services, housekeeping, laundry, and security. It provides detailed descriptions of employee responsibilities within each area from maintaining appearances and mastering hotel information to handling guest requests, room bookings, and emergency procedures. The document serves as a comprehensive reference for all operational aspects involved in guest services across different divisions of a hotel.
How to make Training report for Hotel Management
The document provides information about the Radisson Blu Resort in Goa, India. It describes the facilities and amenities available at the resort, including 132 rooms and suites, two swimming pools, a spa, and three restaurants. It also outlines the different room types (Superior, Premium, Executive Suite, Radisson Suites) and details their features. The document concludes with contact information for the resort and acknowledgments.
Hospitality Industry.
The hospitality industry provides facilities for travelers' comfort and leisure, including accommodation, food and beverage services, events, tourism, transportation, and entertainment. It is comprised of sectors like lodging, food and beverage, travel and tourism, and entertainment. The industry aims to support well-being through recreational activities and customer satisfaction. It includes hotels, motels, resorts, restaurants, bars and other services. The hospitality industry is driven by factors such as travel and tourism, economic growth, leisure time, and disposable income.
Business hotel
This document summarizes the key aspects of a business hotel. It begins by defining a hotel and then a business hotel, noting that business hotels cater primarily to business travelers and are located near business districts. They provide amenities focused on business needs, such as high-speed internet, business centers, meeting halls, and secretarial services. The document lists several common amenities at business hotels like conference rooms, gyms, and workspace. It concludes that business hotels are well-suited for business travelers who need facilities like fax, photocopying, meeting spaces, and WiFi during short stays focused on work.
Hyatt | Grand Hyatt Mumbai Hotel & Residences
Hyatt Hotels Corporation is an American hospitality company founded in 1957 that manages luxury hotels worldwide. It began with two motels near Los Angeles and has grown to over 700 properties in 56 countries. The Grand Hyatt Mumbai is a luxury 5-star hotel located near the Mumbai airport that opened in 2004. It has over 400 guest rooms and suites, multiple dining options, a pool, spa, fitness center, and over 30,000 square feet of event space.
Star classification of hotels
This document outlines India's voluntary hotel star classification system administered by the Ministry of Tourism. It describes the criteria for 1-5 star deluxe hotels, as well as heritage hotel categories (Heritage, Heritage Classic, Heritage Grand). Key criteria include room and facility sizes and amenities, levels of staff training, and food/beverage services required at each level. The classification system aims to provide standardized, world-class services to tourists visiting India.
Definition of hospitality
This document discusses the hospitality and catering industry. It begins by outlining the objectives of understanding the industry and career opportunities. Some key points made include that the industry employs over 2 million people in the UK, with half a million working in restaurants. The industry can be split into the commercial sector including hotels and restaurants, and the catering sector providing food services to other businesses. National chains operate standardized services while local businesses offer variety. The document also defines hospitality, catering, and different types of catering services.
HOTEL SERVICES & FACILITIES
this slide provides some information about hotel services and facilities with the real vocabularies. there is a practice for you about the conversation in the hotel.
History of heritage hotel
The document discusses heritage hotels in India. Heritage hotels are palaces constructed before 1954 that have been converted into hotels while maintaining their old elegance. The first heritage hotel was established in 1931 in Portugal. Some features of heritage hotels include architecture reflecting historical styles, cuisine, and facilities like rooms, baths and parking. Famous destinations for heritage hotels in India include Jaipur, Udaipur, Delhi, Mumbai, and more. Specific hotels highlighted are the Taj Mahal Palace in Mumbai and The Imperial in Delhi. Heritage hotels offer a way to experience staying like royalty while still providing modern amenities.
Hotel Visit Presentation
The document summarizes an industry visit by students to the Shangri-La Hotel in Kathmandu, Nepal. It provides background on the hotel, describing it as a five-star hotel located in the capital with 100 rooms and state-of-the-art facilities blended with traditional touches. The visit involved learning about the hotel's facilities like accommodations, banquet halls, restaurants, bars, and gardens. Students provided feedback recommending expanding the pool, gym, and parking areas and adding individual air conditioning to rooms. They concluded the visit was useful for gaining practical knowledge about food production.
The lalit great eastern kolkata industrial training report
The Lalit Great Eastern Kolkata is Asia's first luxury hotel located in Kolkata, India. It has been operating continuously for 165 years, making it the longest operating hotel in the country. The heritage landmark property has 195 guest rooms across categories like Superior, Deluxe, Luxury, and Heritage rooms. It offers facilities like a swimming pool, spa, gym, and restaurants serving global cuisines. The document provides details about the hotel's food production, housekeeping, front office, and F&B outlets like the Alfresco restaurant, Bakery, Legacy Lounge, and Tea Lounge.
Frankfinn Hospitality Presentation ...
Accor operates over 4,000 hotels worldwide across multiple brands from budget to luxury segments. Key budget brands include Motel 6, Studio 6, and Formula 1, while economy brands include Ibis. Midscale brands incorporate Suitehotel, Mercure, and Adagio, and upscale offerings consist of Novotel, Pullman, and Sofitel luxury hotels and resorts.
Introduction to hotel industry
The document provides an introduction to the hotel industry, describing what a hotel is and how they are classified. It discusses how hotels are categorized based on location, facilities offered, length of guest stay, type of clientele, pricing plans, and basis of ownership. It also describes the different types of hotel rooms and rates/plans that hotels offer. The key departments of a hotel, including front office, food and beverage, housekeeping, and maintenance, are outlined.
Hospitality
The document provides information about Devansh Gola's course, batch, and roll number at Frankfinn Institute Of Airhostess Training. It also thanks various people for their support. It then discusses the definition of hospitality. The rest of the document details information about the Lalit hotel chain, including locations, amenities, and history.
Types of Hotel & Room
overview of Different types of hotels classified based on various factors. Types of rooms which provides volume of business to the hotel industry. Location also considered to classify the hotel in public sector
Front office department
This document outlines the key activities and organizational structure of a hotel's front office department. It discusses functions like reservations, reception, bell services, concierge services, and the night audit process. The front office is responsible for welcoming guests, handling reservations and check-ins/outs, providing guest services, managing accounts and payments, and ensuring maximum revenue and customer satisfaction. Effective reservation management, revenue optimization, guest service, and use of property management systems are important concepts for the front office team.
Types of hotels
This document discusses different types of hotels and their key characteristics. It describes small hotels as having 25 rooms or less, average hotels as having 26-99 rooms, and large hotels as having over 300 rooms. It also outlines hotel categories, star ratings, locations, amenities, and ownership structures like chains, independents, franchises, and referral groups.
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The lalit great eastern kolkata industrial training report
The lalit great eastern kolkata industrial training report
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Classification of hotels, facilities , services and location
Hotels can be classified in various ways, including by ownership, size, location, amenities, and star rating. Ownership models include independently owned, owned by a chain, franchised, or under management contracts. Hotels are also classified based on their size in number of rooms, location such as airport or commercial areas, and level of amenities like luxury features or casinos. Star ratings indicate quality and service levels, with 5 stars having the highest level of accommodations and services. Other categories include heritage hotels converted from historic buildings.
Hotel Facilities
The Marriott Paris Champs-Elysées is located on the famous Avenue des Champs-Elysées in Paris and offers 192 guest rooms including deluxe rooms, executive rooms, parlor suites and a vice presidential suite with views of the Eiffel Tower and Arc de Triomphe. Guests have access to high-speed internet, minibars, cable TV, and 24-hour room service. The hotel also offers a "Romance" package that includes champagne, flowers, breakfast and a late check-out.
Types of Hotel Rooms
Hotel room types, description.
Defined, described and picture are shown for better apprehension. Completely downloadable for everybody's benefit.
Ppt on serivcing in hotel
The hotel industry originated in the 6th century BC and is one of the oldest industries. Early inns provided only basic shelter and floor space for travelers and animals. Over time, hotels developed different classifications based on market segment, size, level of services, ownership, and star ratings. ITC Limited entered the hotel industry in 1975 and currently owns over 100 hotels across India operating under various brands like ITC Luxury Collection, Welcome Heritage, and Fortune Hotels. The key aspects of hotel operations include rooms, food and beverage, sales and marketing, security, and human resources.
Classification of hotels
Hotels can be classified in several ways, including by size, star rating, location, and ownership. Size is based on the number of rooms, with small hotels having 25 or fewer rooms and large hotels having over 300 rooms. Star ratings are assigned by a committee and range from one to five stars. Location classifications include city hotels, suburban hotels, airport hotels, resort hotels, and motels. Ownership types include chain, independent, management contract, franchise, and timeshare properties.
Hotel & Facilities Management by Leisure Connection
Hotel & Facilities Management by Leisure ConnectionHotel & Facilities Management by Leisure Connection
Leisure Connection is an expert in managing hotel health and leisure facilities. They will take care of all aspects of managing a hotel's gym, pool, and other leisure facilities. This allows the hotel to focus on its core business while ensuring guests have excellent leisure options that enhance their experience. Leisure Connection aims to increase revenue for hotels by growing membership and foot traffic. They have a track record of success, having increased leisure revenue by 35% for one hotel chain since 2010.Hotel facilities
This document defines two terms: facility as a building, service, or equipment provided for a particular purpose, and service as the action or process of serving.
classification of hotel
This document classifies hotels based on various factors such as ownership, size, location, facilities and services offered. It discusses different ownership models including independently owned, chain owned, franchised hotels. It also categorizes hotels based on size, location targeting business travelers, airports, resorts etc. Finally, it describes the star rating system used in India to categorize hotels from 1 to 5 stars based on facilities and services provided.
Classification of hotels
The document classifies hotels based on location, target market, size of property, and theme. Some of the key classifications mentioned are downtown hotels located in city centers, suburban hotels in quieter suburbs, airport hotels near airports, resort hotels near beaches or hills, and theme-based classifications like heritage hotels, ecotels, and spa hotels focused on wellness. The document also differentiates hotels by size from small boutique properties to mega hotels with over 1000 rooms.
Hotel Industry
The document discusses various luxury hotels around the world and provides information on hotel classification criteria, marketing strategies, and segmentation approaches. It outlines the characteristics of 3-star, 4-star and 5-star hotels. The marketing mix elements of product, price, place, promotion, people, physical evidence and process are also summarized. Specific luxury hotels mentioned include The Emirates Palace, Burj Al Arab, Palazzo Versace, Oberoi Udaivilas, and The Ritz Carlton.
Case study - Hotel Silicrest
Hotel Silicrest is a 3-star business hotel located in Bangalore, India. It has 32 rooms across 5 floors, as well as facilities like a restaurant, conference room, and parking. The document provides detailed information on the layout of each floor, amenities and facilities in the rooms and common areas, as well as safety and energy consumption aspects of the hotel.
HOTEL CASESTUDY - HYATT REGENCY, PUNE
HYATT - factfile, ground floor plan, first floor plan, climatic study, physical and visual context, facade details, hardscape, watre features and artworks, services - parking, fire protection system, ACMV, electrification, plumbing , water supply drainage systems, codes and standards , architects interview, additional details and all the data for hotel desigining.
Facilities in a hotel
The document discusses facilities available at hotels, including air conditioning, satellite TV, and rooms. It provides examples of using grammar structures like "There is/are" and questions using "Is/Are there" to describe hotel amenities and check availability. For example, it asks "Is there a restaurant in your hotel?" and "Are there 170 rooms in your hotel?".
HRACC 5 Star Hotel Design Requirements,India
The presentation is about Classification and Reclassification of Hotels, HRACC, 2014. It will be a base for designing of Hotels In India,Hope it helps mainly students of Architecture
classification of hotel
Hotels can be classified in several ways, including by ownership, price, size, location, amenities, and star rating. Some common classifications include independently owned hotels, hotel chains, franchises, limited service hotels, full service hotels, resorts, airport hotels, motels, heritage hotels, timeshares/condominiums, boutique hotels, all-suite hotels, and convention hotels. Hotels are also rated from one to five stars based on facilities and services offered.
Design of hotel
HOTEL of TYPES
Planning considerations of hotels
Design considerations of hotels
STRUCTURE SYSTEM of hotels
examples of hotel ( AGORY GARDEN HOTEL + Eskisehir Hotel and Spa + Carlota Hotel + Whitepod hotel )
Hotel service blueprint
The document discusses service blueprints, which are maps that precisely portray how a service process is built. Service blueprints are useful for developing and designing new services. The document provides an example of a hotel service blueprint that maps out the customer actions and physical evidence involved in parking at a hotel, checking in, going to a room, ordering room service, sleeping, showering, checking out, and leaving. It also outlines the onstage contact, backstage contact, and support processes involved at each step.
Data collection of five star hotel
- Over 60,000 hotel rooms are planned across India with most to be completed by 2010 as hotel business potential grows. International chains are partnering with Indian companies to gain a share of the market.
- The Indian government has approved nearly 300 hotel projects, half of which are luxury hotels. The demand for hotel rooms far exceeds the current supply of rooms.
- The number of tourists visiting India is expected to increase from 5 million in 2007-2008 to 10 million by 2010, exacerbating the existing shortage of 150,000 hotel rooms.
Taj hotel
The Taj Group of Hotels is one of India's most prominent and historic hotel chains, founded in 1903. It operates 76 hotels across 12 countries, employing over 13,000 people. The group offers luxury, business, and leisure hotel options catering to different customer segments. It utilizes a robust customer relationship management system to capture customer preferences, provide personalized service, and gain valuable customer feedback.
Case Study -Hotel design
The document summarizes the design of the Surya Hotel Executive in Solapur, Maharashtra, India. It describes the location and climate. The five-zone plan includes public spaces, guest rooms, recreation, restaurants, and services. Zone 1 includes parking, lobby, and corridors. Zone 2 contains guest rooms. Zone 3 has lawn, gym, fountain and outdoor seating. Zone 4 is for restaurants. Zone 5 covers elevators, stairs, electricity and ducts. The design aims to achieve thermal comfort while reducing material waste and maximizing vegetation.
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Hotel & Facilities Management by Leisure Connection
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Hotel business-plan-sample
Sunset Paradise Hotel is establishing three luxury hotels in Barcelona, Rome, and Antalya owned by Golden Wings Airline Company. The goal is to provide differentiated experiences through high-quality personal service and unique locations. The business plan outlines the company structure, services, competitors, and marketing strategies. Sunset Paradise Hotel aims to be the top choice in its locations through superior customer experiences and partnerships with local tour agencies.
The oberoi, gurgaon
The Oberoi Gurgaon is a luxury hotel located in Gurgaon, near New Delhi, India. Owned by Orbit Resorts and managed by The Oberoi Hotels & Resorts, the hotel was built at a cost of 4 billion rupees and opened in April 2011. It caters mainly to business travelers. In 2012, it became the first Indian luxury hotel to be named "World's Leading Luxury Hotel for 2011". The hotel has several restaurants, a bar, cigar lounge, and spa. It was designed by Singapore-based architects and built over four years.
Taj yeshwantpur training report for bhsm
The document provides information about Taj Yeshwantpur hotel in Bangalore, India. It details the hotel's facilities including 327 rooms, restaurants, bars, conferencing areas, and on-site amenities. It also describes the hotel's reservation, check-in, check-out processes and front office software and operations.
Customer experience taj
Taj Hotels provides an exemplary customer experience through various physical and service aspects. Guests are greeted warmly and their needs are attended to by bellpersons and butlers. The hotels also offer delicious cuisine, technology services, and amenities. Taj collects guest preferences and feedback to provide personalized service. It uses tools like Fidelio, WOW Cards, and a CRM system to track preferences and address complaints. Competitors like EVEN Hotels focus on wellness and Marriott enhances the customer experience through innovative mobile apps. Both aim to differentiate by meeting guest needs and expectations.
Barceló
Simón Barceló Obrador founded Autocares Barceló in 1902, starting as a small family transport business in Felanitx, Mallorca, Spain. In 1954, the company expanded into the travel agency and hotel industries, opening its first hotel in Mallorca. Currently, Barceló Hotel Group is the 5th largest hotel chain in Spain and 44th largest in the world, with over 110 hotels and 33,000 rooms across 20 countries. One of its luxury properties is the Barceló Tiran Sharm in Egypt, located on the Red Sea with 345 rooms, swimming pools, a spa, and restaurants offering views of the water.
Hotel of Dumaguete
Hotel Essencia is located in downtown Dumaguete City and offers views of Dumaguete Bay from its rooms. It has an on-site restaurant serving local cuisine, a coffee shop, souvenir shop, and spa. Additional amenities include laundry services, a travel agency, meeting rooms, parking, and WiFi. The 150 rooms each have air conditioning, cable TV, a study table, phone, and safety deposit box. It is only 5 minutes from the airport and nearby attractions include Rizal Boulevard and Siliman University.
Similar to Hotel services (6)
Hotel services
- 1. MARCELA ORTEGA ROSY BARRAGÁN
- 3. Located in Barranquilla. It offers comfortable modern rooms with TV and internet. Its facilities include a pool and spa. Atrium rooms are air conditioned and feature a minibar, telephone and private bathroom. The gourmet restaurant offers national and international cuisine, the elegant hotel bar offers a wide variety of drinks and snacks. Other facilities include a sauna, laundry service and private parking. you have a choice if you need a twin, double, queen or king bed
- 4. The Atrium Plaza Hotel offers a room service, all you want is within your reach for when you need something.
- 5. This is like a mini fridge in your own room, which has cost each of the things that you eat.
- 6. In the Atrium Plaza this is free but you pay together when making the reservation.
- 7. business center is a place present in hotels used to give talks to hotel guests on business.
- 8. It has some specific days for laundry. The shoe-shine service is a feature that allows you to always keep your shoes clean and shiny.
- 9. This works only on weekends that are the outputs. Is a transport to the airport.
- 10. This helps when you have plans and you can’t spend the time or be late.
- 11. To strengthen your body, be healthy and fit.
- 12. This is to relax ,the pool opens at 10:00 pm and closes at 6:00 and the sauna too.
- 13. this is important because you don't have to worry for your children when you go out.
- 14. is a service that is used when you need a gift or a magazine at the hotel without leaving this.
- 15. is a person who does small jobs of administration in hotel.
- 16. is used when we are in a different country to the hotel and we need to change money.
- 17. is a person who helps us with our luggage when we enter or leave the hotel.
- 18. these people help us when we are in other countries and we do not know verbally communicate.