3. Introduction
Safety : Condition of being
protected from or unlikely to
cause danger, risk, or injury
Security : State of being free from
danger or threat
Guest safety and security of a hotel is
important for all the employee associated with
that hotel
4. Safety Hazards
Falls
Worn carpets
Uneven floor
Missing tiles
Slippery floors
Poor lighting
Cuts & Abrasion
Razor blades
Cut glasses
Opening of tins
Poorly stacked on
Knife too sharp
Burns, scalds
Smokers
hot water bottles
Too hot water from
showers
Touching hot surface
Lifting injury
Attempt to lift heavy
article
Lifting in correctly
Electric shock
Touch bare live sire
Touch with wet hands
Not properly earthed
5. Solutions
1.Use correct working method
2.Store things at right place
3.Floors should not be wet, oily , over polished
4. Wear suitable shoes , gloves, clothes , on work
5. Need for warning signs
6.Report surfaces & articles needing repair,
maintenance
7.Lights in stairs & dark areas
8. Hand grips on baths
9. Non slip mats on wet floors
6. First - AID
>First aid equipments, facility, nurse/ trained
staff, methods
>Prevent panic, gossip,
> Illness call doctor
>Emergency call /ambulance rush to hospital
>Death seal the room , turn off a/c, heating, don
t touch glasses, tablets, bed sheets, leave for
evidence remove body at night when area is less
crowded
>First aid box – dressing, bandages , cotton wool,
thermometer , pen torch, scissors, antiseptic
/disinfectants, pain killers