1. HossamAhmed Ali
Mobile: +971 50 2142191 | Other: +971 56 1121586|Email: Tamboly_h@hotmail.com
Page 1 of 3
CAREER FOUCS
Seekingachallengingpositioninthe fieldof ManagementInformationSysteminwell-established
knownorganizationwhere mybackgroundandprofessionalexperience can be improvedandfully
utilizedwiththe abilitytoupdate myself continuouslyaccordingtothe organization’srequirements
and qualification.
ACCOMPLISHMENTS
 Contributedtowardssuccessful implementationof core bankingsystem(T24)
 Participatedin automationof provisionclassificationinUnionNationalBank.
 Create and implementstaff score cardon collectionsystem(FinnOne).
PROFESSIONAL EXPERIENCE
11/2008 to
current
SeniorOfficer, ManagementInformation System
Unionnational Bank – AbuDhabi – UAE
 All MIS pertainingtothe Remedial Retail AdvancesDivision anddevelopingnew
reportsas perbusiness requirements.
 Manage the systemdevelopmentlife cycle forall new orenhancedinformation
systemsfollowingstandardITprotocolsandpolicy.
 Ensure the reliabilityof MISReportsthroughCollectionSystem (FinnOne) and
immediatelyreferanyfunctionalitiesnotbehavingasrequired.
 Mentor anddevelop50+ internal staff throughthe use of performance reviewsand
developmentplan.
 Coordinatingwithvendors,BA andrelease teamstofinalize all pendingenhancements
and projects.
 FollowupRiskChargesforRetail Productsandhighlightittoheadof division.
 Analyze productperformancespriortointroductionfromriskperspective andprovide
feedback.
 Followupimplementationof the divisionmodules&process.
 Developingandenhancingthe internal process.
 Achievingagoodcommunicationlevelswithinthe divisionbyprovidingthe teamswith
requiredstatements&MIS inorder to facilitate gaugingperformance.
 Analyze businessandtransactionsthroughreports,projectsandplanstoachieve cost
effectivenessandcareful spending.
 Synchronize division’sprocesseswithcore system.
05/2008 to
10/2008
AgenciesSupervisor
Barclays Bank – Cairo – Egypt
 Supervise ateamof collectionsofficersinrecoveringpaymentsfromseriously
delinquentaccountsandothersthathave beenwrittenoff.
 Memberof UserAcceptance Testing(UAT) teamfornew collectionsystem“Debit
Manager”.
 Forecastworkvolume and assignaccountsto collectorswhile monitoringthe overall
performance viaMISon recoveryrates,write-off projectionsandagencyperformance.
 Approve assignmentof problematicaccountstothe collectionBureau,coordinatewith
themfor appropriate actionsonassignedaccounts,andmonitortheirperformance.
 Setupthe agencyprocessand putintoaction.

2. HossamAhmed Ali
Mobile: +971 50 2142191 | Other: +971 56 1121586|Email: Tamboly_h@hotmail.com
Page 2 of 3
07/2006 to
05/2008
Officer,ManagementInformationSystem
Citi Bank – Cairo– Egypt
 Generate dailyMISreports, track the collectionperformance forCreditCards,Personal
Loans,and AutoLoans.
 Maintenance andgenerate daily/monthlycollections’globalMISreports.
 Generate, testandenhance the collector’sperformance indicatorkey(PIK).
 Continuouslyenhance reportsprocessandquality.
 Provide the neededcollections’MISfigurestodifferentunitsalongwiththe credit
policy.
 Respond ondaily/monthlyvariousrequestsforthe units’supervisors,senior
managers,andthe countrycollectionmanager.
PROFESSIONAL SKILLS
 Businesssystemanalysis.
 Businessandrequirementsanalysis.
 Businessperformanceimprovements.
 Portfoliomanagement.
 Analytical problemsolver.
 Performance trackingandevaluation.
 Processdevelopment.
 Microsoftoffice proficiency.
 Variance analysis.
 Hyperion(HFM) Specialist.
 FamiliarwithSQL.
 FinnOne systemexpert.
 T24 system.
EDUCATION
2006 Basic Business Skills Acquisition (BBSA)
Future Generation Foundation (FGF) – Cairo – Egypt
 Developedlanguage andcomputerskills.
 Enhanced presentation&projectdevelopmentskills.
 Acquiredbasicbusinessskillsincluding:marketing,sales,banking,accounting,business
correspondence andreportwriting.
2005 Bachelor of Commerce, Major Accounting
Ain-ShamsUniversity– Cairo – Egypt
COURSES & CERTIFICATES
 2015 SQL Server2008 Installation
 2015 Oracle Certificate AuthorityManagement
 2012 CollectionsProfits&BestPractice Master Class.
 2012 CommunicationforSuccess.
 2012 High ImpactCommunicationSkills.
 2012 T24 SUT.
 2012 FinnOne 3.8 CollectionSystemAdmin&MIS Modules.
 2011 DealingwithIrate Customers.
 2011 Stress - You are in Control
 2010 Transformational Leadership&Innovation
 2010 CreditManagement
 2009 AdvancedBusinessCommunication
 2009 Telephone Skills:ProfessionalismthroughBasicSkills
 2009 Desire toSucceed

3. HossamAhmed Ali
Mobile: +971 50 2142191 | Other: +971 56 1121586|Email: Tamboly_h@hotmail.com
Page 3 of 3
PERSONAL INFORMATION
 Date of Birth:12/11/1982
 Place of birth:Egypt
 Marital Status:Marriedwith2 Children
 MilitaryStatus:exempt
 Currentresident:UAE
 Language:Arabic& English
PERSONAL SKILLS
 Strongorganizational skills.
 ExcellentCommunicationskills.
 Team management.
 Easilyintegratedasa part of a workingteam.
 Able todeal withunusual situation.
 Fast learning,hardworker.
 Able toworkunderpressure.
 Able todeal withanynew technology.
 Highlymotivated&Creative.
REFERENCES
FurnishedUponrequest.