What Technology is on Your 
Museum’s Horizon? 
HEATHER MARIE WELLS
Inspiration 
"The best way to predict the future is to create it." 
-- uncertain
Agenda 
The process 
The technologies 
Implication activity
http:// 
www.nmc.org/ 
publications/ 
2013-horizon-report- 
museum
Process 
Literature review 
Systematically & boardly answer research questions: 
Which of the key technologies will be most important to museum 
education in the next 5 years? 
What key technologies are missing from the list? 
What are key challenges related to education that museums will face 
during the next 5 years? 
What trends will have a significant impact on the ways museums use 
technologies in mission-mandated goals related to education? 
Multi-vote ranking system takes place to establish 12 technologies (4 
per adoption time frame) 
Further research and expansion of topics to conducted 
Another voting takes place to narrow down to 6 technologies.
The Technologies 
0 - 1 years 2 - 3 years 4 - 5 years 
BYOD Electronic 
Publishing 
Natural User 
Interfaces 
Crowdsourcing Location 
Based-Services 
Preservation and 
Conservation 
Technologies
BYOD - 0-1 Year 
Staff and visitors 
Wayfinding 
Sharing 
Learning
Crowdsourcing - 0-1 Year 
Promote community engagement 
Fundraising (Kickstarter or Patreon) 
Generating information 
Volunteer workforce
E-Publishing - 2-3 Years 
50% of Americans access news online 
Repurpose existing content, inexpensive, 
various distribution outlets 
Next phases: link platforms together, 
responsive design
Location-based Services - 2-3 Years 
Content customized to user's location 
Extend physical reach, connect people, advertising/marketing 
Next phase: indoor geolocation (iBeacon and Google indoor maps)
Natural User Interfaces - 
4-5 Years 
Touch, voice, and gestures 
Simulated interaction with 
objects 
Users become a part of the 
experience
Preservation and Conservation 
Technologies - 4-5 Years 
How do we keep this 
digital media for the future 
Digital curation, migration 
strategies, and new 
techniques 
Training new types of 
conservators 
Supplies of parts
Inspiration 
“Use your intelligence guided by experience" 
—Rex Stout
Activity 
Implication Wheel
Inspiration 
"The future is not laid out on a track. It is something 
that we can decide, and to the extent that we do 
not violate any known laws of the universe, we can 
probably make it work the way that we want to." 
--Alan Kay
Take Aways 
Advancement benefits from technology, but doesn’t 
necessarily require it 
It’s easier to keep-up then to catch-up 
Look for connections between things 
Look for convergences
Inspiration 
“Everything has to be done by someone for the first 
time; it might as well be you.” 
-- Ryan Wells
Thank You for Coming! 
HEATHER MARIE WELLS 
HEATHERMARIE.WELLS@CRYSTALBRIDGES.ORG 
WWW.LINKEDIN.COM/IN/HEATHERMARIEWELLS/ 
@HMWELLS
Image Credits 
Johnson, L., Adams Becker, S., Freeman, A., (2013). The NMC Horizon Report: 
2013 Museum Edition. Austin, Texas: The New Media Consortium. Cover 
photograph by Visit El Paso: “El Paso Exploreum Museum.” Creative Commons 
Attribution License. 
Augmented Reality at Museu de Mataro by Kippelboy, April 2012 
Crowdsourcing by adesigna http://www.flickr.com/photos/adesigna/ 
4983863106/ 
By Mariordo (Mario Roberto Durán Ortiz) (Own work) [CC-BY-SA-3.0 (http:// 
creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons 
By choko (you are here) [Public domain or CC-BY-2.0 (http:// 
creativecommons.org/licenses/by/2.0)], via Wikimedia Commons 
"John Underkoffler points to the future of UI," TEDTalk, February 2010. Full talk 
available at TED.com 
"Corporate interior: Violet Mirrored Illusion” by Phil Manker

Horizon Technologies 2014

  • 1.
    What Technology ison Your Museum’s Horizon? HEATHER MARIE WELLS
  • 2.
    Inspiration "The bestway to predict the future is to create it." -- uncertain
  • 3.
    Agenda The process The technologies Implication activity
  • 4.
    http:// www.nmc.org/ publications/ 2013-horizon-report- museum
  • 5.
    Process Literature review Systematically & boardly answer research questions: Which of the key technologies will be most important to museum education in the next 5 years? What key technologies are missing from the list? What are key challenges related to education that museums will face during the next 5 years? What trends will have a significant impact on the ways museums use technologies in mission-mandated goals related to education? Multi-vote ranking system takes place to establish 12 technologies (4 per adoption time frame) Further research and expansion of topics to conducted Another voting takes place to narrow down to 6 technologies.
  • 6.
    The Technologies 0- 1 years 2 - 3 years 4 - 5 years BYOD Electronic Publishing Natural User Interfaces Crowdsourcing Location Based-Services Preservation and Conservation Technologies
  • 7.
    BYOD - 0-1Year Staff and visitors Wayfinding Sharing Learning
  • 8.
    Crowdsourcing - 0-1Year Promote community engagement Fundraising (Kickstarter or Patreon) Generating information Volunteer workforce
  • 9.
    E-Publishing - 2-3Years 50% of Americans access news online Repurpose existing content, inexpensive, various distribution outlets Next phases: link platforms together, responsive design
  • 10.
    Location-based Services -2-3 Years Content customized to user's location Extend physical reach, connect people, advertising/marketing Next phase: indoor geolocation (iBeacon and Google indoor maps)
  • 11.
    Natural User Interfaces- 4-5 Years Touch, voice, and gestures Simulated interaction with objects Users become a part of the experience
  • 12.
    Preservation and Conservation Technologies - 4-5 Years How do we keep this digital media for the future Digital curation, migration strategies, and new techniques Training new types of conservators Supplies of parts
  • 13.
    Inspiration “Use yourintelligence guided by experience" —Rex Stout
  • 14.
  • 15.
    Inspiration "The futureis not laid out on a track. It is something that we can decide, and to the extent that we do not violate any known laws of the universe, we can probably make it work the way that we want to." --Alan Kay
  • 16.
    Take Aways Advancementbenefits from technology, but doesn’t necessarily require it It’s easier to keep-up then to catch-up Look for connections between things Look for convergences
  • 17.
    Inspiration “Everything hasto be done by someone for the first time; it might as well be you.” -- Ryan Wells
  • 18.
    Thank You forComing! HEATHER MARIE WELLS HEATHERMARIE.WELLS@CRYSTALBRIDGES.ORG WWW.LINKEDIN.COM/IN/HEATHERMARIEWELLS/ @HMWELLS
  • 19.
    Image Credits Johnson,L., Adams Becker, S., Freeman, A., (2013). The NMC Horizon Report: 2013 Museum Edition. Austin, Texas: The New Media Consortium. Cover photograph by Visit El Paso: “El Paso Exploreum Museum.” Creative Commons Attribution License. Augmented Reality at Museu de Mataro by Kippelboy, April 2012 Crowdsourcing by adesigna http://www.flickr.com/photos/adesigna/ 4983863106/ By Mariordo (Mario Roberto Durán Ortiz) (Own work) [CC-BY-SA-3.0 (http:// creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons By choko (you are here) [Public domain or CC-BY-2.0 (http:// creativecommons.org/licenses/by/2.0)], via Wikimedia Commons "John Underkoffler points to the future of UI," TEDTalk, February 2010. Full talk available at TED.com "Corporate interior: Violet Mirrored Illusion” by Phil Manker