1. Utilize Information
Technology
Sound Performance Measures
and Management
Undertake Program Evaluation
Research
Employ Quantitative and
Qualitative Research Methods
Purpose: To determine whether the Toledo Zoo
promotes sustainable practices to its patrons as their
Masterplan 2020 indicates.
Methodology
• Field research at the Toledo Zoo October 2015
• Literature review of previous studies
• Analysis of Toledo Zoo Masterplan 2020.
Ways to improve
• Simple messages
• Repeated exposure
• Use existing
examples as
educational
opportunities
Toledo Zoo says they will be a community role
model by:
• Reduce energy use
• Reduce waste
• Responsible purchasing practices
• Green construction guidelines
• Meet or surpass legislative standards
• Make information available
• Promote continuous improvement
Weaknesses
• Missed opportunities to educate
• Placement of signage
• Lack of educating visitors how they can repeat
sustainable techniques at home
Wendy S. Hoevemeyer
Wendy completed her Bachelor of
Science in Environmental Science
with a specialization in GIS in
2014. While at BGSU, Wendy
realized her growing passion for
the National Park Service. After
completing her undergraduate
work, she felt that continuing her
education at the graduate level
would give her the skills to pursue
her dream of working at a national park. Through an
assistantship offered by the political science department,
Wendy was able to attend the MPA program at BGSU.
During her MPA career, Wendy has worked on numerous
service-learning ventures that include organizations such as
Ottawa National Wildlife Refuge, Office of Sustainability
at Bowling Green State University and Wood County
Economic Development Commission. In 2015, Wendy
attended the United Nations Framework on Climate Change
Conference with an MPA facility member and fellow
student. This conference reinforced her desire to work at the
federal level to protect and preserve national parks.
Purpose: To evaluate
the Bowling Green State
University Orange Bike
program and make
recommendations for a
new university bike
rental program, replacing
the Orange Bike Program
Deliverables:
• A user agreement with
BGSU
• Mission and goals of
the new program
• Pledge form to use the
bike instead of
automobile to campus
• Procedures and policy
guide
• Fixed pricing based on
rental term
• Suggested marketing
techniques with
timeline and
flyers/brochures for the
department to use as
marketing tools.
Methodology:
• Comparison of eight other university bike share/bike rental
programs
• Included: Pricing, Length of rental, User agreements and
Rental policies
BGSU Bike Rental Program
Probable Areas of
Environmental Injustice
in Monroe County MI
Purpose: Locate neighborhoods in Monroe County Michigan
that may be adversely effected by high particulate matter,
carbon dioxide and sulfur pollution from manufacturing and
power plant facilities.
Methodology:
• Overlay attribute data collected from various public
domains in ArcGIS
• Data – Census tracts, locations of coal plants and industrial
parks
• Geocode EPA regulated manufacturing sites within the
county
• Create ¼ buffer zone within final overlay
Output:
Meet Wendy:
Purpose: Measure member service usage, offer
recommendations to improve member recruitment and
retention, and provide visual perspective of member
locations.
Evaluation of Friends of Ottawa
National Wildlife Refuge
Methodology:
• Emailed 350 member surveys
• Provided non-member surveys to ONWR visitor center
• Compared services offered at eleven similar parks with
ONWR
0 1 1 2 2 2
6 9 12 13 15 15
23
41 43 44
70
74
98
0
20
40
60
80
100
120
Number of Responses
How do members spend their time at ONWR?
Ways to retain and recruit members.
71% of members
responded favorably
to the creation of a
Lifetime Membership
88% of respondents
said they would
recommend the Friends
of ONWR to a Friend
and support the idea of
corporate membership
Where members live.