HLO is a new platform that aims to connect caregivers with those seeking homecare for loved ones, addressing the "last mile of healthcare." It focuses on finding caregivers that are well-trained, friendly, affordable, and able to provide "Tender Loving Care" (TLC). The platform hopes to make quality homecare accessible to everyone regardless of their background by building mini-communities of caregivers in neighborhoods. HLO provides online and classroom training to caregivers to guarantee high service quality and the TLC spirit. It aims to improve people's lives by matching those seeking help with caregivers wanting to help through a mobile app.

1. HLO is a new solution to a big problem – last
mile of healthcare or homecare. We’re talking
about finding the right Caregivers for your
loved ones. The key word is right – well
trained, friendly and affordable, gets along with
your loved ones and provides that special TLC
service (Tender Loving Care).
Social Caregiving does not discriminate; it has
no color, race, religion, sex, age, financial or
economic status, it is neutral. It needs to be for
everyone, and that is the true essence of Social
Caregiving – helping your neighbor. HLO will
provide the platform to make this a reality.
New Model vs Old Model (Government, NGO, Recruitment Agency, Friends)

2. We want to shake up the healthcare industry and make it
better. We want to give civil society a new and better option to
healthcare.
• No more waiting in lines.
• No more worries about quality of service
• No more worries about trust
• No more worries about your Loved Ones
• No more worries if you can afford the service
Change Makers - We Break the Rules - Why Not !!!!!

3. • HealthyLovedOnes specializes in the last mile of healthcare –
homecare. O2O platform for Caregivers. We want people to
practice what they preach, walk the talk, help thy neighbor,
and be a Social Hero.
• HealthyLovedOnes makes this possible for people and society.
We want to help improve people’s lives, one person at a time.
Mission Statement – Help People…….

4. Two groups of people:
1. People that need help
2. People that want to give help.
Problem is they cannot find each other, they need help.
• HLO will help them find each other.
• Mobile app, easy, easy.
• Best customer care plan in the healthcare industry
How Does It Work – Walk the Talk.…..

5. • To build mini-communities of Caregivers in every district,
housing estate, and building in Hong Kong (public and private).
• This way if you need a Caregiver you can hire a neighbor
(someone from your same neighborhood).
• Trust, safety, and convenience for everyone.
• Hong Kong first, the world next.
Our Vision – Neighborhood Caregiving……

6. Social Caregiving Triangle – Open and Inclusive….

7. • Caregiving is about service, the better the service the
happier the customer.
• Service is about training and experience.
• Fully accredited online video training – iCareLife and HLO.
• Classroom training for non-professionals.
• TLC is the foundation for all our training.
• Guarantee high service quality.
Tender Loving Care – It’s real…….

8. Why trust HLO? Best Customer Care Plan in the
Healthcare industry……..

9. Supply – Hire me, I want to help you……..

10. Demand – Real Use Cases, whatever reason..…

11. 1. Patient – gets the TLC service they deserve and want
(can be life changing).
2. Customer – gets peace of mind and have time to do
other things (no guilt and freedom).
3. Caregiver – gets to give back and help other people, and
make money (meaningful job, and high job satisfaction).
• Result – everyone is happy, happy, happy.
1 + 2 + 3 = Everybody Wins

12. • Best customer experience – TLC service, we guarantee it. From mobile
app to delivery of service. Community based people helping each other.
• Best customer care plan in the healthcare industry – Insurance, Training,
and Guarantee.
• Biggest community of Caregivers – focus on non-professionals.
• Social Caregiving – open and inclusive, work with tri-sector.
• Help your neighborSocial Heroes – trust and convenience, service on
demand.
• TLC service and spirit – our own training courses, it’s real.
• Whatever reason use cases – create big demand for daily bookings.
• Dream Team of true believers – it comes down to execution and people.
Summary – Secret Sauce………

13. Richard Au / Founder & CEO
richard.au@healthylovedones.com
+852-6893-5013
For me it’s not about making a lot of money, it’s
about helping as many people as possible. Really
make an impact and make the world a better
place, one person at a time.
I need the right people, investors, and true
believers to join me on this journey.
Do you believe in giving back and the spirit of the
Good Samaritan and Tender Loving Care?Download Marketing Collateral
Download Executive Summary
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