This document discusses optimizing and monetizing guest networks for hotels. It provides data on mobile device usage trends, bandwidth consumption trends, and the demand for free Wi-Fi. The presentation recommends hotels offer tiered bandwidth plans with clear descriptions to help guests choose. Data from properties using ElevenOS shows that offering multiple plans can help hotels recoup infrastructure costs and generate revenue, with some properties earning over $100,000 per month from guest internet plans. The recommendations include offering tiered bandwidth plans, creating clear value for each plan, and designing an easy-to-use mobile-friendly internet login screen.
PPC Best Practices - Local & Mobile EditionMark Irvine
As local and mobile searches continue to surge, learn the best practices for writing ads for these changing audiences, structuring your campaigns, and adjusting your bids to become successful in paid search!
PPC Best Practices - Local & Mobile EditionMark Irvine
As local and mobile searches continue to surge, learn the best practices for writing ads for these changing audiences, structuring your campaigns, and adjusting your bids to become successful in paid search!
Having the right network foundation is critical to optimizing your unified communications experience and maximizing your ROI. Unified Communications and IP Telephony Is The Future of Communications.
Knowing what mobile subscribers are doing, where they come from and what effect their data usage is having on your network can make the difference between thriving or barely surviving.The context-aware mobile network delivers unparalleled insight and control of user experience.
Learn how IBM is using new technologies, applications and mobile devices to enable a smarter, more productive workforce. This short presentation shares IBM's journey enabling a flexible, mobile enterprise.
More than a typical phone system, Frontier AnyWare extends the cloud-based telephony model to include everything your business needs to communicate efficiently and cost effectively.
Roundtable: Best Practices in IVR & Self ServiceSheri Greenhaus
Roundtable discussion: Best practices in IVR and self-service. Discussing multi-channel, customer satisfaction, customer experience and agent disposition. Participants are Avoke/BBN, Genesys, IntelliResponse and Nuance.
Visit CRMXchange.com and join the premiere CRM community.
Nirad The cloud managed networking solutionSagar Reddy
Cloud Managed Networking Solution. Nirad is a Customizables Solution to Cloud Manage and monitor Networking gear. Licensed to OEMs who manufacture Wireless APs, Enterprise Firewalls and other CPEs installed in a SMB / SME environment.Nirad can help you get to market in a fraction of the time.
Welcome to the World of Mobile Hotel solutions
Trivick brings you complete mobile telephony solution for Hotels, here-in you get one stop solution for your guest telephony needs and they don’t have to worry about being in international roaming. Your guests can leverage the benefits of local call Tariffs without even buying a new SIM, and saves them the hassle of switching home number off in order to put new SIM. Also our solution provides Hotels with Add-on Revenue and a free marketing channel to its guests 24x7.
Unified Communication Partners Supplying, Installing and Servicing fixed telephone systems for business PAX Systems and offices in NSW since 2011. Call us now 1300 729 293, fax 02 9635 4215
Having secure and consistent connectivity allows Ultra-Connected companies to offer services across a wider footprint and a greater breadth of portfolio. For this reason, more large enterprises are turning to Comcast Business for advanced network services. With one of the nation’s largest IP
networks, and Ethernet services accessible to more than two
million buildings, Comcast Business helps companies scale
quickly, easily, and incrementally up to 100 Gbps.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Having the right network foundation is critical to optimizing your unified communications experience and maximizing your ROI. Unified Communications and IP Telephony Is The Future of Communications.
Knowing what mobile subscribers are doing, where they come from and what effect their data usage is having on your network can make the difference between thriving or barely surviving.The context-aware mobile network delivers unparalleled insight and control of user experience.
Learn how IBM is using new technologies, applications and mobile devices to enable a smarter, more productive workforce. This short presentation shares IBM's journey enabling a flexible, mobile enterprise.
More than a typical phone system, Frontier AnyWare extends the cloud-based telephony model to include everything your business needs to communicate efficiently and cost effectively.
Roundtable: Best Practices in IVR & Self ServiceSheri Greenhaus
Roundtable discussion: Best practices in IVR and self-service. Discussing multi-channel, customer satisfaction, customer experience and agent disposition. Participants are Avoke/BBN, Genesys, IntelliResponse and Nuance.
Visit CRMXchange.com and join the premiere CRM community.
Nirad The cloud managed networking solutionSagar Reddy
Cloud Managed Networking Solution. Nirad is a Customizables Solution to Cloud Manage and monitor Networking gear. Licensed to OEMs who manufacture Wireless APs, Enterprise Firewalls and other CPEs installed in a SMB / SME environment.Nirad can help you get to market in a fraction of the time.
Welcome to the World of Mobile Hotel solutions
Trivick brings you complete mobile telephony solution for Hotels, here-in you get one stop solution for your guest telephony needs and they don’t have to worry about being in international roaming. Your guests can leverage the benefits of local call Tariffs without even buying a new SIM, and saves them the hassle of switching home number off in order to put new SIM. Also our solution provides Hotels with Add-on Revenue and a free marketing channel to its guests 24x7.
Unified Communication Partners Supplying, Installing and Servicing fixed telephone systems for business PAX Systems and offices in NSW since 2011. Call us now 1300 729 293, fax 02 9635 4215
Having secure and consistent connectivity allows Ultra-Connected companies to offer services across a wider footprint and a greater breadth of portfolio. For this reason, more large enterprises are turning to Comcast Business for advanced network services. With one of the nation’s largest IP
networks, and Ethernet services accessible to more than two
million buildings, Comcast Business helps companies scale
quickly, easily, and incrementally up to 100 Gbps.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
1. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Optimizing & Monetizing
Guest Networks
With a preview of guest Internet usage trend data!
3. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
ABOUT ELEVEN
• Eleven is a trusted software provider to
the hospitality industry since 2002
• Approved by all the major brands and
used by top boutique brands,
management companies, and ownership
groups
• ElevenOS is a guest Internet
management platform; we are not a
HSIA vendor
The Guest Technology Standard
4. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
MOBILE & MULTI-
DEVICE USAGE
mobile data traffic growth year-
over-year1
81%
average # of mobile devices
carried by business travelers 2
2.68
DEMAND FOR
FREE WI-FI
of hotels offer free Wi-Fi 4 and
you have to compete, BUT….
64%
of business travellers would pay
for a faster connection 6
35%
NETWORK
COSTS
average cost of hotel Wi-Fi
installation 4
$125k
estimated monthly cost of
delivering 100MB of data per
second 5
$3 - 4k
GUEST INTERNET TRENDS
BANDWIDTH
CONSUMPTION
the year video reached half of
total mobile data traffic 1
2011
more Wi-Fi data is used by iPads
than other devices 3
400%
Mbps
5. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Elements of
Bandwidth
Optimization
Reliability
Utilize
enterprise grade
infrastructure
Consistency
Allow usage
across guest
rooms, lobbies,
etc.
Power
Use more APs
to better handle
mobile devices
Intelligence
Deploy smart
antennas and
radios
Control
Keep an eye on
usage and adjust
settings
Fairness
Share
bandwidth
across guest
devices
6. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Groups and
conference
s should get
bandwidth
priority
Consider
offering priority
and/or
discounted
plans to loyalty
guests
Use load
balancers to
maximize
reliability
Bandwidth is King: Get as Much as You can Afford
RESULT:
Better Guest
SatisfactionProvide adequate
amounts of
bandwidth to keep
guest satisfaction up
OPTIMIZATION
Mbps
7. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Use a guest Internet management platform, like
Eleven, to help optimize your existing
infrastructure for better performance.
Leverage the Latest Technology
Plug into your current Property Management
System and other third party applications for
best results.
Integrate into Existing Systems
Measure and monitor performance with
bandwidth and usage reports to maximize and
preserve your bandwidth.
Measure, Monitor, Maximize
1
2
3
OPTIMIZATION
8. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Preview of
Guest Internet Usage Trends
Based on sample data from properties using ElevenOS
9. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
1 FREE + 1
PAID PLAN
Select Service Segment
DATA SETS
2 PAID
PLANS
Luxury Segment
1 FREE + 2
PAID PLANS
Mixed Market Segments
10. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
88%
100%
50%
0%
Who chooses the
FREE plan?
How much can a hotel make?
$10average per room, per
month
Enough to cover cost of
delivering Internet to
each room
12%
100%
50%
0%
Who chooses the
PAID plan?
1 FREE + 1 PAID PLAN (SELECT
SERVICE)
11. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
How much can a hotel make?
$100
average per room, per month
In some cases, guest
Internet revenue was as
high as $100k
67%
100%
50%
0%
Who chooses the
LOW plan?
33%
100%
50%
0%
Who chooses the
HIGH plan?
2 PAID PLANS (LUXURY)
12. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
How much can a hotel make?
$20average per room, per month
“Starbucks Effect” – if a
guest is willing to pay,
they’re more likely to
choose the higher plan
86%
100%
50%
0%
Who chooses the
FREE plan?
Who chose the
PAID plans?
10%
100%
50%
0%
4%
100%
50%
0% MIDDLE
HIGHEST
1 FREE + 2 PAID PLANS (MIXED)
13. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Our data shows that having more than one
Internet plan can help you recoup your network
infrastructure costs and even earn some
significant revenue
Offer Tiered Bandwidth Plans
1
RECOMMENDATIONS
14. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
How Should I Price My Plans?
>$9.95
<$6.95• Initial findings show there is not much
price elasticity at $6.95 and under
• The percentage of people choosing
the plan goes down at $9.95 and
above
• Ultimately, this depends on your
market segment, location, and more
%ChoosePaidPlan
15. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Create fair plans with meaningful descriptions
to help guests choose a plan that is right for
them; plans with clearer value propositions had
a higher percentage of guests choosing a paid
plan.
Create Clear Value for Guests
2
RECOMMENDATIONS
Our data shows that having more than one
Internet plan can help you recoup your network
infrastructure costs and even earn some
significant revenue
Offer Tiered Bandwidth Plans
1
17. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Our data shows that having more than one
Internet plan can help you recoup your network
infrastructure costs and even earn some
significant revenue
Offer Tiered Bandwidth Plans
Create fair plans with meaningful descriptions
to help guests choose a plan that is right for
them; plans with clearer value propositions had
a higher percentage of guests choosing a paid
plan.
Create Clear Value for Guests
1
2
RECOMMENDATIONS
Make sure all plans are displayed on the first
screen and don’t require extra clicks. The
continuing rise of mobile use also means your
Internet login screen should be mobile-friendly!
Design for Easy Decision-Making
3
18. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Plans are all on one
page to easily compare
and choose based on
needs
Internet login screen
automatically adjusts
based on guest
device
19. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Our data shows that having more than one
Internet plan can help you recoup your network
infrastructure costs and even earn some
significant revenue
Offer Tiered Bandwidth Plans
Create fair plans with meaningful descriptions
to help guests choose a plan that is right for
them; plans with clearer value propositions had
a higher percentage of guests choosing a paid
plan.
Create Clear Value for Guests
1
2
RECOMMENDATIONS
Make sure all plans are displayed on the first
screen and don’t require extra clicks. The
continuing rise of mobile use also means your
Internet login screen should be mobile-friendly!
Design for Easy Decision-Making
3
20. @elevenbiztel.: +1 (503) 222-4321
elevenwireless.co
msales@elevenwireless.co
m
Thank You
Contact Eleven
www.elevenwireless.com
HITEC Booth #1441
sales@elevenwireless.com
Editor's Notes
Test note
Significantly greater % uptick from plan one to plan two
A lot easier for someone to pay more if they already have to pay for something
Rev per room is 10x from 1 free / 1 paid
$100k/month in revenue
Significantly greater % uptick from plan one to plan two
A lot easier for someone to pay more if they already have to pay for something
Rev per room is 10x from 1 free / 1 paid
$100k/month in revenue