E-commerce has grown significantly in India since 1991. Key developments include the introduction of online ticket booking for trains (IRCTC) and flights in the early 2000s, growing popularity of online shopping sites like Flipkart in the late 2000s, and increasing adoption of mobile commerce in the late 2010s. Drivers of growth have been increasing internet access, online payment options, discounts/offers, and rising living standards. The future of e-commerce in India looks promising with continued expansion of social media marketing, mobile apps, price comparison sites, online grocery, and innovative delivery methods like drones.

1. HISTORY AND GROWTH
OF
E-Commerce In INDIA
A Presentation

2. CONTENTS
1. INTRODUCTION
2. CIRCA 1991
3. CIRCA 2002
4. CIRCA 2003
5. CIRCA 2007
6. CIRCA 2014
7. KEY DRIVES
8. THE WAY FORWARD
9. CONCLUSION

3. There is no denying the fact that e-commerce
has re-entered India and is here to stay
Every retailer in the country wants to ride the
wave
and is ready to make a fortune out of the
market place concept.
Online shopping has become popular but the concept of e-
Commerce was introduced long back in the 20th century.

5. The year 1991 noted a new chapter in the history of the online world where e-
commerce became a hot choice amongst the commercial use of the internet.
At that time nobody would have even thought that the buying and selling online or
say the online trading will become a trend in the world and India will also share a
good proportion of this success.

7. India first came into interaction with the
online E-Commerce via the IRCTC.
The government came forward with the IRCTC Online
Passenger Reservation System, which for the first time
encountered the online ticket booking from anywhere at any
time.
This was a boon to the common man as now they don’t
have to wait for long in line, no issues for wastage of time
during unavailability of the trains, no burden on the ticket
bookers and many more.
 As the years passed on technological advancements have been
seen in the IRCTC Online system as now one can book tickets (tatkal,
normal, etc.) on one go, easy payments, can check the status of the
ticket and availability of the train as well.
This is a big achievement in the history of India in the field of
online E-Commerce.

9. After the unpredicted success of the
IRCTC, the online ticket booking system
was followed by the airlines (like Air
Deccan, Indian Airlines, Spicejet, etc.).
Airline agency encouraged, web
booking to save the commission given to
agents and thus in a way made a major
population of the country to try E-
Commerce for the first time
Today, the booking system is not just
limited to the transportation rather hotel
bookings, bus booking etc. are being done
using the websites like MakeMyTrip and
Yatra.

11. The acceptance of the ecommerce on a large scale
by the Indian people influenced other business
players also to try this technique for their E-
businesses and gain high profits.
Though online shopping has been present since
the 2000 but it gained popularity only with deep
discount model of Flipkart. In a way it re-launched
online shopping in India.
Soon other portals like Amazon, Flipkart, Jabong,
etc. started hunting India for their businesses.

13. Online shopping in its early stage was a simple
medium for shopping with fewer options. The
users can just place an order and pay cash on
delivery
But, in last few years this field has been
renovated to a high extent and hence fascinated
many customers
Today, the online shopping has become a trend in India and the reason
behind the adoption of this technique lies In the attractive online websites,
user friendly interface, bulky online stores with new fashion, easy payment
methods (i.e. secure pay online via gateways like PayPal or cash-on-delivery),
no bound on quantity & quality, one can choose the items based on size, color,
price, etc.

14. Despite being a developing country, India has shown
a commendable increase in the ecommerce industry in
the last couple of years, thereby hitting the market
with a boom.
Though the Indian online market is far behind the
US and the UK, it has been growing at a fast page.
Further, the addition of discounts,
coupons, offers, referral systems, 30days
return guarantee, 1-7 days delivery time,
etc. to the online shopping and the E-
Market have added new flavors to the
industry.

15. Key Drivers of Indian E-Commerce
Increasing broadband Internet and 4G
penetration
Growing Living standards
Availability of much wider product range
Busy lifestyles and lack of time for
offline shopping
Increased usage of online
categorized sites
Evolution of the online market place model with websites like
eBay, Flipkart, Snapdeal, etc.

16. THE WAY FORWARD
Social Media
Mobile Commerce
Price Comparison Engine
Online Grocery Store
Innovation in logistics

17. SOCIAL MEDIA AS A LEAD GENERATION TOOL
Social media has now become the hub for the
merchants which enables them to analyze the
customer choice based on their purchase activities.
Social network like LinkedIn, Twitter, Google+,
Facebook and others have become a medium for
easy log-in and purchase. Moreover, the clients can
stay updated via the posts published on this media
Further, the advertising & promotions on these
social sites has increased the chances of success of
generating transactions to many folds.

18. Mobile Commerce
The latest trend in e-commerce it to focus on
mobile based shopping
Snapdeal now getting half of its traffic from
mobile, up from 5% around a year back and
Flipkart gets 40% traffic from mobile up from
15%. As prices of smart phones reduce, these
figures will only increase.
For this reason, the larger ecommerce firm has
started focusing on mobile commerce.
It is speculated that the next wave of digital
commerce consumer will come thru the mobile.

19. Price comparison engine
In the race to acquire customer, e-commerce
sites offer deep discount and these discount
vary from site to site depending upon its
capacity to negotiate with the supplier.
To get the best discounts, buyer need to
search a plethora of sites
Here, Price comparison sites come in like
 mysmartprice.com,
Pricedekho.com,
freekamal.com and
Junglee, etc
The websites compare prices over the entire
web and provide users with the best available
price. E-Commerce sale through these website
are increasing and will further increase as
consumers get more and more discount savvy.

20. ONLINE GROCERY STORE
Online grocery stores are gaining popularity in
India due to absolute convenience, ease of
shopping and a fast-growing market
Punexpress.com, Milestore.com, Atadaal.com
have already entered the market and are
gaining popularity.
They provide discounted product and free
home delivery.
All of these stores are targeting the Indian
housewife, who are yet to move to e-
commerce way of shopping.

21. INNOVATION IN LOGISTICS
The addition of the new concept in the ecommerce
industry had been recently observed when Amazon
patented its new delivery model called the Prime
Air which is expected to be launched in the upcoming
years
This model will use the highly technically embedded
drones or helicopters for the instant delivery of the
items
These will be programmed in such a way that using a
GPS system they will identify the exact address for
delivery and drop the item right in front of the doors of
the customers.
These aerial vehicles will prioritize the public safety
and are designed as per the commercial aviation
standards.

22. E-Commerce has come a long way since its emergence in India in 1991.
It has experienced exponential growth in the last decade in particular.
However, the e-commerce industry still has to reach to the minds of the people not
only in the metropolitan cities but also in other big cities, especially in small cities.
It has to create awareness in the Rural sector about the benefits of on-line
shopping. Because in recent days mobile phones have become basic need of human
beings especially smart phones and these are internet enabled, and they play an
important role in increasing the business of on-line shoppers.
The future looks very bright for e-commerce in India with even the stock exchanges
coming on-line providing an on-line stock portfolio and status with a 15 minutes
delay in stock prices.
In the next 3-5 years, India will have 100 million Internet users which will be equal
to many of the developed countries