HiSITE Channel Manager is a cloud-based channel management software that allows properties to automatically distribute their inventory and rates to major online booking channels. It saves time by eliminating manual updates and reduces the risk of overbookings by ensuring real-time availability across all sites. The software can be used by properties of all sizes, including hotel chains, and provides features such as multi-property management, automated rate parity, and inventory pooling to maximize bookings.

1. Connect to the world’s
leading travel channels

2. Welcome to HiSITE Channel Manager
HiSITE Channel Manager is a leading online distribution solution for hotels. Connect your
property to the world’s major online booking channels from one central location. Our easy to
use, automatic channel management software ensures properties of all sizes can maximise
their online exposure.
Automate your inventory management with HiSITE Channel Manager. Used by hundreds of
properties, ranging from bed & breakfasts to hotel chains, HiSITE Channel Manager is ideal for
any size property. Increase your property’s potential revenue and reduce the time and cost
required to update room availability. Make your inventory management simple and fast with
HiSITE Channel Manager.

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Connect to all the major online
booking channels and gain access to
customers worldwide
Automatically updates your
inventory across all your distribution
sites, saving you hours of manual
updating
Why choose HiSITE Channel Manager?
Show all your availability and increase
your bookings with real-time
availability
Reduce the risk of time consuming
overbookings
Use your extra time to delight your
guests and ensure they book a
return visit!

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Increased opportunities to sell your rooms
HiSITE Channel Manager will automatically update your property’s accommodation availability and
real time rates to the leading Online Travel Agents (OTAs). With automatic and instant updating, it’s
easy to see why most HiRUM clients choose HiSITE as their Channel Manager!
Connects to all the major online booking channels

5. List all of your available
inventory for sale across all
major booking sites.
HiSITE Channel Manager will
automatically adjust your
inventory when a booking is
made on any site.
Your website and third-party
booking channels will mirror
your real-time availability.
Reduce the risk of over-bookings
Real-time availability
www.hirum.com.au 3

6. Multi-property
HiSITE Channel Manager is ideal
for any size property, including
chains or multiple properties.
Easily manage multiple properties
from one convenient login.
Manage your whole network with just one login
www.hirum.com.au4

7. Setup
Property SetupLet us guide you through the process
From the HiSITE Channel Manager
dashboard you can easily manage your
accounts and users, as well as configure
your rates and inventory automation rules.
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8. Connect to the world’s leading booking
sites with HiSITE Channel Manager. List
your dynamic rates and availability on
multiple websites from one convenient
location.
“Reaching a broader
global audience has never been
easier.”
You have the flexibility to map your
various room types to the leading
online booking channels. You can also
map your property’s room types to your
PMS/CRS, giving you complete control
over your inventory and setup.
Inventory management
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9. Pooling
Link the availability of multiple rate
categories to the same room type,
to increase the opportunity to sell
your room whilst simultaneously
reducing the risk of over-bookings.
Pooling allows you to set up
promotions, special offers and
extended stays to sell the same
physical room on your online
channels in a variety of ways.
Increase the opportunity to sell
your rooms
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10. Support for you
and your team, 24/7
Your initial HiSITE Channel Manager
setup is completed in-house by our
HiRUM Software Solutions team. Full
product training is also provided so you
can confidently use your new Channel
Manager.
Our system is always growing, so let
our new features and functionality
give you fresh inspiration to increase
your property’s potential revenue.
We’ve got your back
www.hirum.com.au8

11. Self-mapping
The HiSITE Channel Manager’s mapping
tool allows you to instantly map any
room type to your online booking sites.
“Be one step ahead of
your competitors and list
your available inventory
for sale instantly. “
Instant mapping from your PMS/CRS to your booking
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12. Channel Manager allows you more
time to focus on your guests
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13. Two way integration with your Property Management sytems
Two-way integration allows your live
availability to automatically upload
directly from your PMS/CRS and to
receive reservations from all of your
online channels.
HiSITE Channel Manager provides
complete two-way integration with a
variety of Property Management Systems
(PMS) and Central Reservation Systems
(CRS). Improve the efficiency of your
business, saving valuable time and
expense.
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14. Hotel status
See a live overview of
your property’s active
channels, rooms and
connections.
Easily identify any
problems straight away
before they have a
chance to interrupt your
property’sperformance.
Know what’s
happening at a glance
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15. Online promotion tools
Our promotion tools help create urgency, increase
awareness and drive bookings. From promotional
codes to stay pay offers, HiSITE Channel Manager
makes it all possible.
PromotionList
EditPromotion
Easily set up your most competitive offers
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16. HiSITE Intuitive Pricing (IP)
Ensure your rooms are always listed
at the optimal price
HiSITE Intuitive Pricing (IP) takes
automation to the next level, allowing
you to automatically change your room
rates based on availability. When a
threshold is triggered, HiSITE IP will
automatically adjust your rates
accordingly and update your various
online booking channels connected to
HiSITE Channel Manager.
In addition, we close out channels based
on your preferences. Take control of
your rates and ensure your rooms are
always listed at the best price, without
even logging in!
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17. Rate parity
Never manually calculate
the nett rate again
“Simply enter your
gross rates and let
HiSITE Channel
Manager do the rest! “
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18. System alerts
HiSITE Channel Manager
From your HiSITE Channel Manager
dashboard you can easily view
relevant up-to-date information
about each online booking channel.
Important announcements from our
Support team keep you informed of
any system updates.
We’ll keep you in the loop
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19. Comprehensive reporting
HiSITE Channel Manager offers a range
of analytics to help grow your business.
See which third-party booking channels
deliver the most bookings.
With our built-in reports you can better
manage your business, sell your
inventory and predict future trends.
Manage, measure and optimise your business
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20. Running your business
just got easier
with eLearning
Our eLearning Centre offers a range
of simple tutorials and videos to guide
you through new features and
functionality.
We provide a self-service support
website to answer your questions
so you can get the most out of your
Channel Manager.
Get the answers anytime
www.hirum.com.au18

21. Real-time availability – reduced risk of
over bookings
Instant mapping from your PMS/CRS to
your booking channels
Simple and guided set-up process Ensure your rooms are always listed at
the optimal rate with Intuitive Pricing
System alerts keep you informed Easily set up your most competitive
offers and promotions
Manage your whole network of
properties with just one login
100% cloud-based, access anywhere,
anytime
Manage, measure and optimise your
business with comprehensive reports
Automatic rate parity across all
booking sites if desired
Connects to all major booking channels Two-way integration with leading
Property Management Systems
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Features list

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Testimonials
“At Portobello By The Sea we have been using HiRUM Front Desk Software
for the past 10 years and HiSITE Direct Online Booking Software since
2011. HiSITE integrates perfectly with HiRUM and ensures that our
availability is kept up to date 24hrs a day not only on our own website but
on all the last minute booking sites like Booking.com, Wotif etc. Prior to
HiSITE this was a huge time consuming task that we had to do manually.
HiSITE is user friendly and as with all other HiRUM products, support is
always there when you need it. I would have no hesitation in
recommending this product to others.”
“We have restructured everything at Ivory Palms so that we could become
more efficient. One of the changes that we made was changing to HiSITE
Channel Manager. In the beginning we were reluctant to change however
it was a very good decision. The bookings drop in to HiRUM Front Desk
and we have set it up so that direct bookings come from our website
without fuss. The software is very simple and it is easy to manage. During
busy times we would save half a day’s work for a staff member. This also
helps us to increase customer service to our guests and even save a little
in wages. Thank you very much for your fantastic product, we all love it.”
“Being new to the business of providing accommodation, we were bogged
down with trying to manage all the OTA’s and keeping our complex
showing its full availability and not double booking apartments. We found
integrating HiSITE Channel Manager and HiSITE Book Direct with our
HiRUM Front Desk software a user friendly and sensible alternative. The
staff walked us through the program and have been an ongoing backup
support whenever needed. Our complex’s occupancy has increased and
we have been able to spend our time on other aspects of our business,
knowing that our OTA bookings are being managed..”
“Guests are our number one priority. We are hands on and do most
things ourselves when it comes to them. We use HiRUM Property
Management Software and HiSITE Channel Manager, which has a two
way interface which updates our availability across all online booking
sites. This prevents the risk of overbooking and cuts down our admin time
dramatically, leaving us free to concentrate on providing our guests with
a quality holiday experience that they will never forget.”
Rosa Collins
Portobello by the Sea
Geoff Hussin
Ivory Palms
Ivan and Shona Ewert
Byron Links Apartments
Eddie and Julie Harrop
Beachfront Apartments Trinity Beach

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Try HiSITE Channel Manager today!
www.hirum.com.au/channel

24. Asia - Pacific
Ph (07) 5574 4990
Email sales@hirum.com.au | www.hirum.com.au
2/8 Technology Drive, Arundel QLD 4214
Contact HiRUM Software Solutions