Hire Like A Pro: How to Avoid the 4 Fatal Hiring Mistakes That Almost Everyone Makes

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Hire Like A Pro: How to Avoid the 4
Fatal Hiring Mistakes That Almost
Everyone Makes
Eyal Ronen
July 10, 2013
Twitter Hashtag - #npweb
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• Strategy
• Planning
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Today’s Speaker
Eyal Ronen
Consultant & Executive Coach
Spotlight Leadership
Assisting with chat questions:
Jamie Maloney, 4Good
Founding Director of Nonprofit Webinars and Host:
Sam Frank, Synthesis Partnership
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www.spotlightleadership.comwww.spotlightleadership.com
Hire Like A Pro
How to Avoid the
4 Fatal Hiring Mistakes
That Almost Everyone Makes!

www.spotlightleadership.com
Meet Tom Krieglstein…
A serial entrepreneur
A man on a mission
CEO and Founder of StudentLauncher.org
True Story

Tom knew what he was looking for
Or at least so he thought…
And…
True Story

Hired Julie

What’s so special?
Julie is so great, that Tom spent a month in
Honduras three weeks after hiring Julie!
He is paying her well, but saved $12,000
More cash for the mission
Per year!
Just for this one job…
True Story

“I’ve made plenty for hiring mistakes in the
past that cost me. This time, I hired the
perfect person for the job and at a salary that
was half what I was planning to offer!”
Tom Krieglstein,
CEO, Founder of StudentLauncher.org
Testimonial

This is what you are thinking:

Hiring is hard

It never works

Finding the right person is
too difficult

It takes too much time

We should just keep moving
the way we are

But, what if you could avoid
4 huge mistakes
you are probably making?

We will cover the importance
of having an amazing team
And
How to avoid 4 huge mistakes

Stop these mistakes
immediately

This new awareness can boost
your hiring overnight!

Let’s dive in

Before we do, one last thing…

At the end,
the one secret that will help
you KEEP great people once
you have hired them

Dr. Eyal Ronen

I have:
 Managed thousands of people
 Personally screened more
than 3,000 candidates
 Any job you can imagine

Decided to dedicate my life to
studying what makes people
tick at work

Our mission is to
bring more HAPPINESS to the
world of work
This is very personal for me!

Clients screened many many
many candidates
Quickly
Hire people that are a GREAT FIT

You can do it too!

You may be thinking
now:
It’s too hard
I shouldn’t do it
I should just accept all
the hard work

And I say:
NOOOOOOOO

Why is a great team critical for
you?

Obvious reasons:
 You get more done
 They perform better
 Better service to clients
 Greater efficiency
 Better delivery on your mission
Great Team

I know this because:
I made every hiring mistake in the book

When I built a great team a lot more got
done
Raised customer satisfaction from 60% to 95%
Increased customer retention
Tripled our revenue in one year
Mission (getting closer to) accomplished

Not So Obvious reasons:
 Your own stress levels go down
 Feels good – great people around you
 Makes the rest of the team happy
 Increases people’s loyalty and
connection
Great Team

I LOVE coming to work everyday
My team LOVES coming to work
Our clients LOVE speaking with us
We are having a great time
We can produce like crazy

To hire a great team,
stop the following mistakes…

You ask the wrong interview
questions
Mistake #1

Because that’s what everyone else is
doing
That’s what you were taught
That’s what you had experienced
You never REALLY knew they were the
wrong questions
Why do you ask the wrong
questions?

Questions that are not directly and 100% job
related
Questions the candidates probably rehearsed
Questions the candidate can easily predict
what the “right answer” is
Questions that just seem cool
(and maybe Google is using…)
What questions shouldn’t
you ask?

Here are some examples:
Do you have a car?
What are your greatest strengths and
weaknesses?
How would you approach an angry
customer?
What is the next number in the following
sequence: 10, 9, 60, 90, 70, 66..?
I promise to give you the answer at the end..

In the past…
I used scenario-based interviews
They gave me pretty good results
Still had some surprises on the job

Now…
With the interviews I use now:
I have ZERO surprises
What I expect to see on the job, is
absolutely accurate!

You use irrelevant selection
criteria
Mistake #2

 One spelling error
 Didn’t respond to an email within 24
hours
 Has a visible tattoo
(although they will not face clients)
You strike out a candidate
because:

Make absolutely certain that
everything you use is
100% job related
You need a clear blueprint of the job
and what it takes to be successful

Sometimes it’s pretty obvious
No brainer…

In the past…
I used what made sense
I looked at what other people told
me to
I looked at things that were easy for
me to see

Missed some HUGE signs
Didn’t look at the deep
characteristics that predict
performance

Now…
I have a complete Success Profile
before I do anything else
Compare each candidate against
that Success Profile

You hire people that are just like
you
Mistake #3

Very hard to resist
You have become successful
because of who you are
You understand them well
BUT…

Is someone like you REALLY the
best person for the job?

How much more value will you get
from someone who is different?
 More creativity
 Other points of view
 Test your own ideas
 Get more unique suggestions

Always focus on finding the best
person for the job
Of course….
It is important that you like the
person
But, make sure you like them
FOR THIS JOB!

Not clear on what you are hiring for
Not clear what it takes to be
successful
Mistake #4

A fundamental cornerstone!

You must have a
clear and detailed description
of the job

A complete list of every single task
This isn’t a job ad
Just a working document that will
guide you later through the process

Then…
You must have a clear definition
of what it takes to be
successful!

This is
ALWAYS
ABSOLUTELY
POSITIVELY
FOREVER
the first thing you do before anything
else

Get clear on what you are
looking for

It will guide you through every
step in the process

I am mentioning it last so it is
freshest in your mind

Wishful thinking
You really want it to work
Bonus Mistake #5

For some,
just being aware of the mistakes
will be enough
That’s great!!

Others, may want more help
Gift for people on the webinar
3 scholarships for our in-depth in-
person live training:

The End of Job Interviews as We
Know Them
Full day of live training
At the Renaissance Hotel Newark Airport
August 21st
Apply for the scholarship:
Email: support@SpotlightLeadership.com
How will this scholarship help you better
serve the world?

I promised…
How to keep people once you hire
them!

How do you make sure he or
she will stick around?

Treat your new employee
like a client!

 Spend time with them
 Set the right expectations
 Train them
 Use the job description you
prepared during the hiring process

Not so smart…
Hire and hope

Instead:
Hire and engage!

Focus on your mission
Focus on your overall goals
Make them feel like they are a
key player to ensure success

Google Interview question…
Next number in the sequence…
10, 9, 60, 90, 70, 66..?
96!

Sponsored by:
Find listings for our current season
of webinars and register at:
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Hire Like A Pro: How to Avoid the 4 Fatal Hiring Mistakes That Almost Everyone Makes

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