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HIPAA & FDCPA 
HOW DO THESE ACTS EFFECT ME 
This presentation is a summary of HIPAA and FDCPA 
and not a complete and comprehensive guide to 
compliance. In the event of a conflict between this 
summary and the Rule, the Rule governs.
SUMMARY OF THE HIPAA PRIVACY RULE 
• The Standards for Privacy of Individually Identifiable 
Health Information (“Privacy Rule”) establishes, for the 
first time, a set of national standards for the protection 
of certain health information.
SUMMARY OF THE HIPAA PRIVACY RULE 
• The U.S. Department of Health and Human Services 
(“HHS”) issued the Privacy Rule to implement the 
requirement of the Health Insurance Portability and 
Accountability Act of 1996 (“HIPAA”).
SUMMARY OF THE HIPAA PRIVACY RULE 
• A major goal of the Privacy Rule is to assure that 
individuals’ health information is properly protected 
while allowing the flow of health information needed to 
provide and promote high quality health care and to 
protect the public's health and well being.
SUMMARY OF THE HIPAA PRIVACY RULE 
• The Privacy Rule standards address the use and 
disclosure of individuals’ health information - called 
“protected health information” by organizations subject 
to the Privacy Rule – called “covered entities,”
Statutory & Regulatory 
Background 
• The Health Insurance Portability and Accountability Act 
of 1996 (HIPAA), Public Law 104-191, was enacted on 
August 21, 1996. Sections 261 through 264 of HIPAA 
require the Secretary of HHS to publicize standards for 
the electronic exchange, privacy and security of health 
information. Collectively these are known as the 
Administrative Simplification provisions.
Statutory & Regulatory 
Background 
• HIPAA required the Secretary to issue privacy 
regulations governing individually identifiable health 
information, if Congress did not enact privacy 
legislation within three years of the passage of HIPAA. 
• Because Congress did not enact privacy legislation, 
HHS developed a proposed rule and released it for 
public comment on November 3, 1999. 
• In March 2002, the Department proposed and released 
for public comment modifications to the Privacy Rule.
Who is Covered by the 
Privacy Rule 
• Health Plans. Individual and group plans that provide 
or pay the cost of medical care are covered entities.
Who is Covered by the 
Privacy Rule 
• Health Plans. Individual and group plans that provide or pay 
the cost of medical care are covered entities. 
• Include, health, dental, vision, prescription drug insurers, 
HMOs, Medicare, Medicaid, etc.
Who is Covered by the 
Privacy Rule 
• Health Care Providers. Every health care provider, 
regardless of size, who electronically transmits health 
information in connection with certain transactions, is a 
covered entity.
Who is Covered by the 
Privacy Rule 
• Health care providers include all “providers of services” 
(e.g., institutional providers such as hospitals) and 
“providers of medical or health services” (e.g., non-institutional 
providers such as physicians, dentists and 
other practitioners) as defined by Medicare, and any 
other person or organization that furnishes, bills, or is 
paid for health care.
Who is Covered by the 
Privacy Rule 
• Health Care Clearinghouses. Health care clearinghouses are 
entities that process nonstandard information they receive from 
another entity into a standard (i.e., standard format or data 
content), or vice versa. 
• Health care clearinghouses include billing services, repricing 
companies, community health management information 
systems, and value-added networks and switches if these 
entities perform clearinghouse functions
Business 
Associates 
• Business Associate Defined. In general, a business 
associate is a person or organization, other than a 
member of a covered entity's workforce, that performs 
certain functions or activities on behalf of, or provides 
certain services to, a covered entity that involve the use 
or disclosure of individually identifiable health 
information.
Business 
Associates 
• Business associate functions or activities on behalf of a 
covered entity include claims processing, data analysis, 
utilization review, and billing. Business associate 
services to a covered entity are limited to legal, 
actuarial, accounting, consulting, data aggregation, 
management, administrative, accreditation, or financial 
services.
Business 
Associates 
• However, persons or organizations are not considered 
business associates if their functions or services do not 
involve the use or disclosure of protected health 
information, and where any access to protected health 
information by such persons would be incidental, if at 
all.
Business Associates 
Contract 
• When a covered entity uses a contractor or other non-workforce 
member to perform "business associate" 
services or activities, the Rule requires that the covered 
entity include certain protections for the information in a 
business associate agreement
Business Associates 
Contract 
• In the business associate contract, a covered entity 
must impose specified written safeguards on the 
individually identifiable health information used or 
disclosed by its business associates
What Information is 
Protected 
• The Privacy Rule protects all "individually identifiable 
health information" held or transmitted by a covered 
entity or its business associate, in any form or media, 
whether electronic, paper, or oral. 
• The Privacy Rule calls this information "protected 
health information (PHI)
What Information is 
Protected 
• “Individually identifiable health information” is 
information, including demographic data, that relates to: 
• the individual’s past, present or future physical or mental health 
or condition 
• the provision of health care to the individual, or 
• the past, present, or future payment for the provision of health 
care to the individual
What Information is 
Protected 
• Any information which identifies the individual or for 
which there is a reasonable basis to believe can be 
used to identify the individual. 
• Individually identifiable health information includes 
many common identifiers (e.g., name, address, birth 
date, Social Security Number).
What Information is 
Protected 
• The Privacy Rule excludes from protected health 
information employment records that a covered entity 
maintains in its capacity as an employer and education 
and certain other records subject to, or defined in, the 
Family Educational Rights and Privacy Act, 20 U.S.C. 
§1232g.
General Principle for 
Uses and Disclosures 
• Basic Principle. A major purpose of the Privacy Rule is to 
define and limit the circumstances in which an individual’s 
protected heath information may be used or disclosed by 
covered entities. A covered entity may not use or disclose 
protected health information, except either: 
• (1) as the Privacy Rule permits or requires; or 
• (2) as the individual who is the subject of the information (or 
the individual’s personal representative) authorizes in writing
Limiting Uses and Disclosures 
to the Minimum Necessary 
• Reasonable Reliance. Similarly, a covered entity may rely 
upon requests as being the minimum necessary protected 
health information from: 
• a professional (such as an attorney or accountant) who is the 
covered entity’s business associate, seeking the information to 
provide services to or for the covered entity;
Data Safeguards 
• A covered entity must maintain reasonable and appropriate 
administrative, technical, and physical safeguards to prevent 
intentional or unintentional use or disclosure of protected 
health information in violation of the Privacy Rule and to limit its 
incidental use and disclosure pursuant to otherwise permitted 
or required use or disclosure
Complaints 
• A covered entity must have procedures for individuals 
to complain about its compliance with its privacy 
policies and procedures and the Privacy Rule. The 
covered entity must explain those procedures in its 
privacy practices notice.72 
• Among other things, the covered entity must identify to 
whom individuals can submit complaints to at the 
covered entity and advise that complaints also can be 
submitted to the Secretary of HHS.
State Law 
• Preemption. In general, State laws that are contrary to the 
Privacy Rule are preempted by the federal requirements, which 
means that the federal requirements will apply. “Contrary” 
means that it would be impossible for a covered entity to 
comply with both the State and federal requirements, or that 
the provision of State law is an obstacle to accomplishing the 
full purposes and objectives of the Administrative Simplification 
provisions of HIPAA.
Criminal Penalties 
• A person who knowingly obtains or discloses individually 
identifiable health information in violation of HIPAA faces a fine 
of $50,000 and up to one-year imprisonment. The criminal 
penalties increase to $100,000 and up to five years 
imprisonment if the wrongful conduct involves false pretenses, 
and to $250,000
THE FAIR DEBT COLLECTION 
PRACTICES ACT 
• It is the purpose of this title to eliminate abusive debt collection 
practices by debt collectors, to insure that those debt collectors 
who refrain from using abusive debt collection practices are not 
competitively disadvantaged, and to promote consistent State 
action to protect consumers against debt collection abuses.
THE FAIR DEBT COLLECTION 
PRACTICES ACT 
• The term “debt collector” means any person who uses 
any instrumentality of interstate commerce or the mails 
in any business the principal purpose of which is the 
collection of any debts, or who regularly collects or 
attempts to collect, directly or indirectly, debts owed or 
due or asserted to be owed or due another.
THE FAIR DEBT COLLECTION 
PRACTICES ACT 
• The term does not 
• any person while serving or attempting to serve legal 
process on any other person in connection with the 
judicial enforcement of any debt;
THE FAIR DEBT COLLECTION 
PRACTICES ACT 
• Consumer” defined 
• For the purpose of this section, the term “consumer” 
includes the consumer’s spouse, parent (if the 
consumer is a minor), guardian, executor, or 
administrator.
FDCPA VIOLATION TRIGGER(S) 
• 805. Communication in connection with debt 
collection 
• if the debt collector knows the consumer is represented 
by an attorney with respect to such debt 
Communication with third parties
FDCPA VIOLATION TRIGGER(S) 
• 806. Harassment or abuse 
• The use or threat of use of violence or other criminal 
means to harm the physical person, reputation, or 
property of any person. 
• The use of obscene or profane language or language 
the natural consequence of which is to abuse the 
hearer or reader.
FDCPA VIOLATION TRIGGER(S) 
• 806. Harassment or abuse 
• Causing a telephone to ring or engaging any person in 
telephone conversation repeatedly or continuously with 
intent to annoy, abuse, or harass any person at the 
called number.
FDCPA VIOLATION TRIGGER(S) 
• 807. False or misleading representations 
• The threat to take any action that cannot legally be 
taken or that is not intended to be taken. 
• The use of any business, company, or organization 
name other than the true name of the debt collector’s 
business, company, or organization.
FDCPA VIOLATION TRIGGER(S) 
• 811. Legal actions by debt collectors 
• Venue - Any debt collector who brings any legal action 
on a debt against any consumer shall— 
• (1) in the case of an action to enforce an interest in real 
property securing the consumer’s obligation, bring such 
action only in a judicial district or similar legal entity in 
which such real property is located; or
FDCPA VIOLATION TRIGGER(S) 
• 811. Legal actions by debt collectors 
• (2) in the case of an action not described in paragraph 
(1), bring such action only in the judicial district or 
similar legal entity - 
• (A) in which such consumer signed the contract sued 
upon; or 
• (B) in which such consumer resides at the 
commencement of the action.
FDCPA VIOLATION TRIGGER(S) 
• 813. Civil liability 
• Amount of damages 
• Except as otherwise provided by this section, any debt 
collector who fails to comply with any provision of this 
title with respect to any person is liable to such person 
in an amount equal to the sum of - 
• (1) any actual damage sustained by such person as a 
result of such failure;
FDCPA VIOLATION TRIGGER(S) 
• 813. Civil liability 
• (2) (A) in the case of any action by an individual, such 
additional damages as the court may allow, but not 
exceeding $1,000; or 
• (B) in the case of a class action, 
• (i) such amount for each named plaintiff as could be 
recovered under subparagraph (A), and
FDCPA VIOLATION TRIGGER(S) 
• 813. Civil liability 
• (ii) such amount as the court may allow for all 
• other class members, without regard to a minimum 
• individual recovery, not to exceed the 
• lesser of $500,000 or 1 per centum of the net 
• worth of the debt collector;
FDCPA VIOLATION TRIGGER(S) 
• 813. Civil liability 
• (3) in the case of any successful action to enforce the 
foregoing liability, the costs of the action, together with 
a reasonable attorney’s fee as determined by the court. 
On a finding by the court that an action under this 
section was brought in bad faith and for the purpose of 
harassment, the court may award to the defendant 
attorney’s fees reasonable in relation to the work 
expended and costs.
HOW CAN THIS AFFECT ME 
• HIPAA does not apply to process serves 
• FDCPA exempts process servers 
• Why bore me with the mess, I seem protected
HOW CAN THIS AFFECT ME 
• Term “You” meaning you, your company, your 
administrative staff or your process server(s)
HOW CAN THIS AFFECT ME 
• HIPPA violations made against you to your client 
• FDCPA violations made against you 
• Discussion

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HIPAA and FDCPA Compliance for Process Servers

  • 1. HIPAA & FDCPA HOW DO THESE ACTS EFFECT ME This presentation is a summary of HIPAA and FDCPA and not a complete and comprehensive guide to compliance. In the event of a conflict between this summary and the Rule, the Rule governs.
  • 2. SUMMARY OF THE HIPAA PRIVACY RULE • The Standards for Privacy of Individually Identifiable Health Information (“Privacy Rule”) establishes, for the first time, a set of national standards for the protection of certain health information.
  • 3. SUMMARY OF THE HIPAA PRIVACY RULE • The U.S. Department of Health and Human Services (“HHS”) issued the Privacy Rule to implement the requirement of the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).
  • 4. SUMMARY OF THE HIPAA PRIVACY RULE • A major goal of the Privacy Rule is to assure that individuals’ health information is properly protected while allowing the flow of health information needed to provide and promote high quality health care and to protect the public's health and well being.
  • 5. SUMMARY OF THE HIPAA PRIVACY RULE • The Privacy Rule standards address the use and disclosure of individuals’ health information - called “protected health information” by organizations subject to the Privacy Rule – called “covered entities,”
  • 6. Statutory & Regulatory Background • The Health Insurance Portability and Accountability Act of 1996 (HIPAA), Public Law 104-191, was enacted on August 21, 1996. Sections 261 through 264 of HIPAA require the Secretary of HHS to publicize standards for the electronic exchange, privacy and security of health information. Collectively these are known as the Administrative Simplification provisions.
  • 7. Statutory & Regulatory Background • HIPAA required the Secretary to issue privacy regulations governing individually identifiable health information, if Congress did not enact privacy legislation within three years of the passage of HIPAA. • Because Congress did not enact privacy legislation, HHS developed a proposed rule and released it for public comment on November 3, 1999. • In March 2002, the Department proposed and released for public comment modifications to the Privacy Rule.
  • 8. Who is Covered by the Privacy Rule • Health Plans. Individual and group plans that provide or pay the cost of medical care are covered entities.
  • 9. Who is Covered by the Privacy Rule • Health Plans. Individual and group plans that provide or pay the cost of medical care are covered entities. • Include, health, dental, vision, prescription drug insurers, HMOs, Medicare, Medicaid, etc.
  • 10. Who is Covered by the Privacy Rule • Health Care Providers. Every health care provider, regardless of size, who electronically transmits health information in connection with certain transactions, is a covered entity.
  • 11. Who is Covered by the Privacy Rule • Health care providers include all “providers of services” (e.g., institutional providers such as hospitals) and “providers of medical or health services” (e.g., non-institutional providers such as physicians, dentists and other practitioners) as defined by Medicare, and any other person or organization that furnishes, bills, or is paid for health care.
  • 12. Who is Covered by the Privacy Rule • Health Care Clearinghouses. Health care clearinghouses are entities that process nonstandard information they receive from another entity into a standard (i.e., standard format or data content), or vice versa. • Health care clearinghouses include billing services, repricing companies, community health management information systems, and value-added networks and switches if these entities perform clearinghouse functions
  • 13. Business Associates • Business Associate Defined. In general, a business associate is a person or organization, other than a member of a covered entity's workforce, that performs certain functions or activities on behalf of, or provides certain services to, a covered entity that involve the use or disclosure of individually identifiable health information.
  • 14. Business Associates • Business associate functions or activities on behalf of a covered entity include claims processing, data analysis, utilization review, and billing. Business associate services to a covered entity are limited to legal, actuarial, accounting, consulting, data aggregation, management, administrative, accreditation, or financial services.
  • 15. Business Associates • However, persons or organizations are not considered business associates if their functions or services do not involve the use or disclosure of protected health information, and where any access to protected health information by such persons would be incidental, if at all.
  • 16. Business Associates Contract • When a covered entity uses a contractor or other non-workforce member to perform "business associate" services or activities, the Rule requires that the covered entity include certain protections for the information in a business associate agreement
  • 17. Business Associates Contract • In the business associate contract, a covered entity must impose specified written safeguards on the individually identifiable health information used or disclosed by its business associates
  • 18. What Information is Protected • The Privacy Rule protects all "individually identifiable health information" held or transmitted by a covered entity or its business associate, in any form or media, whether electronic, paper, or oral. • The Privacy Rule calls this information "protected health information (PHI)
  • 19. What Information is Protected • “Individually identifiable health information” is information, including demographic data, that relates to: • the individual’s past, present or future physical or mental health or condition • the provision of health care to the individual, or • the past, present, or future payment for the provision of health care to the individual
  • 20. What Information is Protected • Any information which identifies the individual or for which there is a reasonable basis to believe can be used to identify the individual. • Individually identifiable health information includes many common identifiers (e.g., name, address, birth date, Social Security Number).
  • 21. What Information is Protected • The Privacy Rule excludes from protected health information employment records that a covered entity maintains in its capacity as an employer and education and certain other records subject to, or defined in, the Family Educational Rights and Privacy Act, 20 U.S.C. §1232g.
  • 22. General Principle for Uses and Disclosures • Basic Principle. A major purpose of the Privacy Rule is to define and limit the circumstances in which an individual’s protected heath information may be used or disclosed by covered entities. A covered entity may not use or disclose protected health information, except either: • (1) as the Privacy Rule permits or requires; or • (2) as the individual who is the subject of the information (or the individual’s personal representative) authorizes in writing
  • 23. Limiting Uses and Disclosures to the Minimum Necessary • Reasonable Reliance. Similarly, a covered entity may rely upon requests as being the minimum necessary protected health information from: • a professional (such as an attorney or accountant) who is the covered entity’s business associate, seeking the information to provide services to or for the covered entity;
  • 24. Data Safeguards • A covered entity must maintain reasonable and appropriate administrative, technical, and physical safeguards to prevent intentional or unintentional use or disclosure of protected health information in violation of the Privacy Rule and to limit its incidental use and disclosure pursuant to otherwise permitted or required use or disclosure
  • 25. Complaints • A covered entity must have procedures for individuals to complain about its compliance with its privacy policies and procedures and the Privacy Rule. The covered entity must explain those procedures in its privacy practices notice.72 • Among other things, the covered entity must identify to whom individuals can submit complaints to at the covered entity and advise that complaints also can be submitted to the Secretary of HHS.
  • 26. State Law • Preemption. In general, State laws that are contrary to the Privacy Rule are preempted by the federal requirements, which means that the federal requirements will apply. “Contrary” means that it would be impossible for a covered entity to comply with both the State and federal requirements, or that the provision of State law is an obstacle to accomplishing the full purposes and objectives of the Administrative Simplification provisions of HIPAA.
  • 27. Criminal Penalties • A person who knowingly obtains or discloses individually identifiable health information in violation of HIPAA faces a fine of $50,000 and up to one-year imprisonment. The criminal penalties increase to $100,000 and up to five years imprisonment if the wrongful conduct involves false pretenses, and to $250,000
  • 28. THE FAIR DEBT COLLECTION PRACTICES ACT • It is the purpose of this title to eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged, and to promote consistent State action to protect consumers against debt collection abuses.
  • 29. THE FAIR DEBT COLLECTION PRACTICES ACT • The term “debt collector” means any person who uses any instrumentality of interstate commerce or the mails in any business the principal purpose of which is the collection of any debts, or who regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due another.
  • 30. THE FAIR DEBT COLLECTION PRACTICES ACT • The term does not • any person while serving or attempting to serve legal process on any other person in connection with the judicial enforcement of any debt;
  • 31. THE FAIR DEBT COLLECTION PRACTICES ACT • Consumer” defined • For the purpose of this section, the term “consumer” includes the consumer’s spouse, parent (if the consumer is a minor), guardian, executor, or administrator.
  • 32. FDCPA VIOLATION TRIGGER(S) • 805. Communication in connection with debt collection • if the debt collector knows the consumer is represented by an attorney with respect to such debt Communication with third parties
  • 33. FDCPA VIOLATION TRIGGER(S) • 806. Harassment or abuse • The use or threat of use of violence or other criminal means to harm the physical person, reputation, or property of any person. • The use of obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.
  • 34. FDCPA VIOLATION TRIGGER(S) • 806. Harassment or abuse • Causing a telephone to ring or engaging any person in telephone conversation repeatedly or continuously with intent to annoy, abuse, or harass any person at the called number.
  • 35. FDCPA VIOLATION TRIGGER(S) • 807. False or misleading representations • The threat to take any action that cannot legally be taken or that is not intended to be taken. • The use of any business, company, or organization name other than the true name of the debt collector’s business, company, or organization.
  • 36. FDCPA VIOLATION TRIGGER(S) • 811. Legal actions by debt collectors • Venue - Any debt collector who brings any legal action on a debt against any consumer shall— • (1) in the case of an action to enforce an interest in real property securing the consumer’s obligation, bring such action only in a judicial district or similar legal entity in which such real property is located; or
  • 37. FDCPA VIOLATION TRIGGER(S) • 811. Legal actions by debt collectors • (2) in the case of an action not described in paragraph (1), bring such action only in the judicial district or similar legal entity - • (A) in which such consumer signed the contract sued upon; or • (B) in which such consumer resides at the commencement of the action.
  • 38. FDCPA VIOLATION TRIGGER(S) • 813. Civil liability • Amount of damages • Except as otherwise provided by this section, any debt collector who fails to comply with any provision of this title with respect to any person is liable to such person in an amount equal to the sum of - • (1) any actual damage sustained by such person as a result of such failure;
  • 39. FDCPA VIOLATION TRIGGER(S) • 813. Civil liability • (2) (A) in the case of any action by an individual, such additional damages as the court may allow, but not exceeding $1,000; or • (B) in the case of a class action, • (i) such amount for each named plaintiff as could be recovered under subparagraph (A), and
  • 40. FDCPA VIOLATION TRIGGER(S) • 813. Civil liability • (ii) such amount as the court may allow for all • other class members, without regard to a minimum • individual recovery, not to exceed the • lesser of $500,000 or 1 per centum of the net • worth of the debt collector;
  • 41. FDCPA VIOLATION TRIGGER(S) • 813. Civil liability • (3) in the case of any successful action to enforce the foregoing liability, the costs of the action, together with a reasonable attorney’s fee as determined by the court. On a finding by the court that an action under this section was brought in bad faith and for the purpose of harassment, the court may award to the defendant attorney’s fees reasonable in relation to the work expended and costs.
  • 42. HOW CAN THIS AFFECT ME • HIPAA does not apply to process serves • FDCPA exempts process servers • Why bore me with the mess, I seem protected
  • 43. HOW CAN THIS AFFECT ME • Term “You” meaning you, your company, your administrative staff or your process server(s)
  • 44. HOW CAN THIS AFFECT ME • HIPPA violations made against you to your client • FDCPA violations made against you • Discussion